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[ABSTRAK
Tesis ini menganalisa masalah kepatuhan perpajakan yang dihadapi Indonesia dengan menggunakan 2.383 data Wajib Pajak Orang Pribadi selama tahun pajak 2013 di Duren Sawit, Jakarta Timur. Analisa didasarkan kepada lima variabel independen yang terdiri dari dua variabel faktor demografi yaitu usia dan jenis kelamin dari Wajib Pajak serta tiga variabel independen lainnya yaitu sektor usaha Wajib Pajak dan status penyampaian Surat Pemberitahuan (SPT) Pajak Penghasilan Orang Pribadi tahun pajak 2011 dan tahun pajak 2012. Dibandingkan dengan penelitian sebelumnya, tesis ini menggunakan internal data yang diperoleh langsung dari Direktorat Jenderal Pajak (DJP) Republik Indonesia. Dengan mengkomparasi tiga metode statistik yaitu Metode Probit, Logit, dan Linear Probablity Method (LPM), analisa pada tesis ini dibagi kedalam dua model yang didasarkan pada status penyampaian SPT tahun pajak sebelumnya. Model pertama dengan memasukan variabel status pajak tahun sebelumnya, menyimpulkan bahwa semua variabel independen secara signifikan mempengaruhi tingkat kepatuhan perpajakan Wajib Pajak Orang Pribadi pada tahun berjalan. Sementara, pada model kedua, hanya variabel sektor usaha yang mempengaruhi secara signifikan tingkat kepatuhan perpajakan Wajib Pajak Orang Pribadi pada tahun pajak berjalan. Sehingga dapat disimpulkan bahwa sektor usaha Wajib Pajak mempunyai peran penting dalam hubungannya dengan tingkat kepatuhan perpajakan Wajib Pajak Orang Pribadi di Duren Sawit, Jakarta Timur. ABSTRACT
This paper tries to analyse individual tax compliance problems faced by Indonesia using data of 2.383 taxpayers in fiscal year period 2013 in a district namely Duren Sawit. Moreover, the analysis is based on five explanatory variables consisting in two demographic factors: age level and gender of taxpayers, and three other explanatory variables: service-sector taxpayers, tax return status in 2011, and tax return status in 2012. Compared to previous studies, this research paper uses internal data obtained directly from Directorate General of Taxes (DGT) of Republic of Indonesia while most of prior studies used survey method. By comparing three statistical methods, which are Probit method, Logit method, and Linear Probability Method, the analysis of this paper is divided into two models based on the inclusion and exclusion of the previous tax return status. The first model finds that all explanatory variables are statistically significant in influencing individual tax compliance. However, in the second model, only service-sector variable demonstrates statistical significance in explaining individual tax compliance. In conclusion, sector of taxpayers has a significant correlation to individual tax compliance problems in Indonesia.;This paper tries to analyse individual tax compliance problems faced by Indonesia using data of 2.383 taxpayers in fiscal year period 2013 in a district namely Duren Sawit. Moreover, the analysis is based on five explanatory variables consisting in two demographic factors: age level and gender of taxpayers, and three other explanatory variables: service-sector taxpayers, tax return status in 2011, and tax return status in 2012. Compared to previous studies, this research paper uses internal data obtained directly from Directorate General of Taxes (DGT) of Republic of Indonesia while most of prior studies used survey method. By comparing three statistical methods, which are Probit method, Logit method, and Linear Probability Method, the analysis of this paper is divided into two models based on the inclusion and exclusion of the previous tax return status. The first model finds that all explanatory variables are statistically significant in influencing individual tax compliance. However, in the second model, only service-sector variable demonstrates statistical significance in explaining individual tax compliance. In conclusion, sector of taxpayers has a significant correlation to individual tax compliance problems in Indonesia.;This paper tries to analyse individual tax compliance problems faced by Indonesia using data of 2.383 taxpayers in fiscal year period 2013 in a district namely Duren Sawit. Moreover, the analysis is based on five explanatory variables consisting in two demographic factors: age level and gender of taxpayers, and three other explanatory variables: service-sector taxpayers, tax return status in 2011, and tax return status in 2012. Compared to previous studies, this research paper uses internal data obtained directly from Directorate General of Taxes (DGT) of Republic of Indonesia while most of prior studies used survey method. By comparing three statistical methods, which are Probit method, Logit method, and Linear Probability Method, the analysis of this paper is divided into two models based on the inclusion and exclusion of the previous tax return status. The first model finds that all explanatory variables are statistically significant in influencing individual tax compliance. However, in the second model, only service-sector variable demonstrates statistical significance in explaining individual tax compliance. In conclusion, sector of taxpayers has a significant correlation to individual tax compliance problems in Indonesia.;This paper tries to analyse individual tax compliance problems faced by Indonesia using data of 2.383 taxpayers in fiscal year period 2013 in a district namely Duren Sawit. Moreover, the analysis is based on five explanatory variables consisting in two demographic factors: age level and gender of taxpayers, and three other explanatory variables: service-sector taxpayers, tax return status in 2011, and tax return status in 2012. Compared to previous studies, this research paper uses internal data obtained directly from Directorate General of Taxes (DGT) of Republic of Indonesia while most of prior studies used survey method. By comparing three statistical methods, which are Probit method, Logit method, and Linear Probability Method, the analysis of this paper is divided into two models based on the inclusion and exclusion of the previous tax return status. The first model finds that all explanatory variables are statistically significant in influencing individual tax compliance. However, in the second model, only service-sector variable demonstrates statistical significance in explaining individual tax compliance. In conclusion, sector of taxpayers has a significant correlation to individual tax compliance problems in Indonesia., This paper tries to analyse individual tax compliance problems faced by Indonesia using data of 2.383 taxpayers in fiscal year period 2013 in a district namely Duren Sawit. Moreover, the analysis is based on five explanatory variables consisting in two demographic factors: age level and gender of taxpayers, and three other explanatory variables: service-sector taxpayers, tax return status in 2011, and tax return status in 2012. Compared to previous studies, this research paper uses internal data obtained directly from Directorate General of Taxes (DGT) of Republic of Indonesia while most of prior studies used survey method. By comparing three statistical methods, which are Probit method, Logit method, and Linear Probability Method, the analysis of this paper is divided into two models based on the inclusion and exclusion of the previous tax return status. The first model finds that all explanatory variables are statistically significant in influencing individual tax compliance. However, in the second model, only service-sector variable demonstrates statistical significance in explaining individual tax compliance. In conclusion, sector of taxpayers has a significant correlation to individual tax compliance problems in Indonesia.]

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Penelitian ini bertujuan untuk menggali fenomena rendahnya kepatuhan pajak sektor jasa konstruksi dan tidak efektifnya skema PPh Final meningkatkan kepatuhan pajak sektor jasa konstruksi. PPh Final Skema PPh Final umumnya diterapkan pada penghasilan usaha sektor hard-to-tax dan penghasilan pasif. Landasan teori yang digunakan adalah Theory of Planned Behavior and The "Slippery Slope" Framework. Penelitian ini menggunakan pendekatan kualitatif dengan instrumen penelitian wawancara yang bersifat semi terstruktur dan open-ended. Partisipan wawancara adalah pegawai Direktorat Jenderal Pajak. Dari 11 (sebelas) partisipan, 9 (sembilan) merupakan Pemeriksa Pajak dan 2 (dua) merupakan pejabat di bagian regulasi. Hasil penelitian menunjukkan akar permasalahan kepatuhan pajak berasal dari Wajib Pajak, otoritas pajak, lingkungan ekternal Wajib Pajak, maupun dari sisi regulasi. Berdasarkan Theory of Planned Behavior, skema PPh Final berdampak buruk terhadap norma subjektif dan kontrol perilaku persepsian, kemudian mempengaruhi niat untuk patuh dan perilaku kepatuhan Wajib Pajak sektor jasa konstruksi. Berdasarkan The "Slippery Slope" Framework, skema PPh Final mengurangi persepsi Wajib Pajak akan kewenangan otoritas pajak, dan kemudian berpengaruh negatif terhadap kepatuhan pajak yang dipaksakan. Untuk meningkatkan kepatuhan pajak sektor jasa konstruksi perlu dilakukan edukasi kepada Wajib Pajak sektor jasa konstruksi, peningkatan pengawasan dan pemeriksaan pajak, serta perubahan skema PPh Final jasa konstruksi. ......This study aims to explore the phenomenon of low tax compliance in the construction sector and the ineffectiveness of the Final Income Tax to increase tax compliance in the construction sector. Final Income Tax schemes are usually applied to business income from the hard-to-tax sector and passive income. This study uses the Theory of Planned Behavior and The "Slippery Slope" Framework. This study uses a qualitative research method with semi-structured and open-ended interviews with tax officials. Of the eleven interviewees, nine are tax auditors, and two are policy makers. The results show that the root of the tax compliance problem comes from the taxpayer, tax authorities, the taxpayer's external environment, and the regulation. Based on the Theory of Planned Behavior, the Final Income Tax scheme harms subjective norms and perceived behavioral control so that it affects the intention to comply and the tax compliance behavior of contractor taxpayers. Based on The "Slippery Slope" Framework, the Final Income Tax reduces the Taxpayers' perception of the Tax Authority's power and impacts enforced tax compliance. To improve the construction sector's tax compliance, it is necessary to educate contractor taxpayers, increase supervision and tax audit probabilities, and change the Final Income Tax scheme for construction sector.

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Penelitian ini bertujuan menganalisis model kepatuhan pajak yang diterapkan dan pengaruh pelayanan prima terhadap kepatuhan Wajib Pajak di KPP Pratama Jakarta Gambir Empat. Metode analisis yang digunakan adalah Structural Equation Modeling (SEM) dan modelnya diukur dengan Second Order Confirmatory Factor Analysis (2ndCFA). Data penilitian berupa jawaban kuesioner dari Wajib Pajak atas pelayanan dan kepatuhan. Hasil pengolahan data dengan menggunakan software LISREL 8.7 menunjukkan bahwa pelayanan prima berpengaruh terhadap kepatuhan Wajib Pajak dengan dimensi reliability, responsiveness, assurance, tangible, dan emphaty, sedangkan dimensi audit administration tidak berpengaruh signifikan terhadap kepatuhan dalam konteks pelayanan prima. Dari hasil pengolahan data ternyata indikator terbesar adalah keadilan dalam pelayanan, hal ini menunjukkan bahwa perlakuan adil menjadi sesuatu yang penting terutama berkaitan dengan layanan unggulan yang telah ditetapkan.

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This study aims to analyze the tax compliance model adopted and the influence of excellent service to taxpayers' compliance in Jakarta Gambir Empat Tax Office. The analytical method used is Structural Equation Modeling (SEM) and the model was measured with the Second Order Confirmatory Factor Analysis (2ndCFA). Research data in the form of answers to questionnaires from the taxpayer service and compliance. Results of data processing by using LISREL 8.7 software showed that excellent service affect taxpayers' compliance with the dimensions of reliability, responsiveness, assurance, tangible, and emphaty, while the dimensions of the audit administration no significant effect on compliance in the context of excellent service. From the data processing was the biggest indicator is the justice in the services, this suggests that fair treatment is especially important to be something related to superior service has been determined.

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Tesis ini menganalisis efektivitas "Sunset Policy" dalam meningkatkan tingkat kepatuhan wajib pajak dan penerimaan pajak pada KPP Pratama Jakarta Sawah Besar Dua. Metode penelitian yang digunakan adalah analisa deskripsi sehingga tidak dimaksudkan untuk menguji hipotesis tertentu, tetapi hanya menggambarkan apa adanya tentang suatu variabel. Data yang dipergunakan adalah data primer berupa kuesioner yang dibagikan kepada responden dan data sekunder dari Sistem Informasi Direktorat Jenderal Pajak (SIDJP). Hasil penelitian menunjukkan ?Sunset Policy? meningkatkan kepatuhan wajib pajak dalam hal pendaftaran wajib pajak, pelaporan SPT Tahunan PPh dan penyetoran pajak SPT Tahunan PPh kurang bayar. Setoran pajak tersebut menyebabkan penerimaan pajak meningkat. ......This tesis is analyzing the effectivity of Sunset Policy to increase tax payer compliance rate and tax revenue in Jakarta Sawah Besar Dua Small Tax Payers Office. Research methods during this research is description analysis, so it doesn?t mean to testify the hypothesis, but it is only to describe the variable. Data used in this research are primary data taken from questionnarie which is spread out to the respondent and secondary data from Sistem Informasi Direktorat Jenderal Pajak (SIDJP). The result shows that Sunset Policy could increase compliance rate especially about tax payer registration, reporting income tax and paying income tax. Tax payer who paying their income tax would lead to the increasing of tax revenue.

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Skripsi ini membahas mengenai peraturan penghitungan kembali pajak masukan yang harus dibayarkan oleh perusahaan stasiun televisi. Penelitian ini bertujuan untuk menganalisa mekanisme, menganalisis implementasi kebijakan penghitungan kembali pajak masukan yang harus dibayarkan kembali oleh perusahaan stasiun televisi ditinjau dari compliance cost, serta hambatan-hambatan yang terjadi di dalam pelaksanaannya. Penelitian ini menggunakan pendekatan kualitatif dengan jenis tenknik analisis melalui studi kepustakaan dan studi lapangan. Hasil penelitian menyimpulkan bawa implementasi peraturan ini belum berjalan dengan baik. Adapun hambatan-hambatan yang terjadi adalah perbedaan pandangan, perusahaan stasiun televisi yang kurang pro-aktif serta jumlah pegawai pajak yang belum mencukupi sehingga ikut mempengaruhi sosialisasi peraturan-peraturan terkait kepada perusahaan stasiun televisi. ......This undergraduate thesis discusses about re-counting input tax which should be repaid by tv station. This research aims to analyse the policy mechanism, analyse the impelementation of re-counting input tax policy which should be repaid by the tv station company in term of compliance cost. Also, problems which occurs in this implementation. This study used a qualitative approach with analyzing technique library research and field research The result of this research is the implementation of this policy didn‟t going as expected. As for the problems which occurs are, differences opinion of this policy, tv station not pro-active, as well as the amount of tax officials who have not been sufficient to influence socialization of regulations related to the company's tv station.

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Penelitian ini membahas mengenai biaya kepatuhan yang timbul dari peraturan Surat Edaran DJP Nomor SE-29/PJ/2010 dimana untuk wajib pajak kawin pisah harta diatur khusus dalam pemenuhan kewajiban pajak penghasilan orang pribadi. Penelitian ini bertujuan untuk mengidentifikasi biaya kepatuhan dari perjanjian kawin pisah harta dan manajemen pajak untuk wajib pajak kawin pisah harta dalam pemenuhan kewajiban pajak penghasilan orang pribadi. Menurut teori Sandford (1998) biaya kepatuhan terdiri atas biaya langsung, biaya waktu, dan biaya psikologis. Hasil dari penelitian ini menjelaskan aspek biaya kepatuhan bagi wajib pajak kawin pisah harta yang lebih besar daripada tidak pisah harta dan menjelaskan cara manajemen pajaknya sesuai wawancara narasumber.

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ABSTRACT
This study discusses the compliance costs arising from regulation No. SE-29/PJ/2010 where to split the treasure arranged marriage specifically in the fulfillment of personal income tax liability. This study aims to identify the compliance costs of mating separation agreement and management of property taxes for married taxpayers split the treasure in the fulfillment of personal income tax liability. According to the theory Sandford (1998) compliance costs consist of direct costs, time costs, and psychological costs. The results of this study describes aspects of compliance costs for taxpayers mating separation greater treasure than not explain how to split property and tax management according informant interviews.

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Penelitian ini dilatarbelakangi dengan rilisnya aplikasi e-Bupot Unifikasi untuk wajib pajak intansi pemerintah yang mulai digunakan pada bulan September 2021. Berbeda dengan aplikasi sebelumnya, aplikasi ini menggabungkan seluruh aplikasi SPT dalam satu aplikasi yang berbasis web dan real-time untuk tujuan pembuatan bukti potong dan pelaporan pajak. Penelitian ini bertujuan untuk menganalisis persepsi manfaat aplikasi e-Bupot Unifikasi oleh Wajib Pajak Instansi Pemerintah yang terdaftar pada KPP Pratama Jakarta Kramat Jati dan pengaruhnya terhadap kepatuhan kewajiban perpajakan. Peneliti melakukan analisis menggunakan Technology Acceptance Model (TAM) dan Information Sysytem Success Model (ISSM) serta kepatuhan dari segi perspektif instrumental. Penelitian ini menggunakan metode kuantitatif dengan statistik deskriptif dan analisis multivariat menggunakan aplikasi SmartPLS3. Data dikumpulkan dengan teknik kuesioner. Responden dalam penelitian ini sebanyak 51 Wajib Pajak Instansi Pemerintah yang terdaftar pada KPP Pratama Kramat Jati. Hasil penelitian menunjukkan bahwa persepsi kegunaan dan persepsi kemudahan penggunaan memiliki pengaruh positif signifikan terhadap persepsi manfaat bersih dari penggunaan Aplikasi e-Bupot Unifikasi. Kedua persepsi tersebut dipengaruhi oleh atribut kualitas aplikasi pada model ISSM. Namun tidak semua atribut kualitas aplikasi mempengaruhi kedua persepsi tersebut. Selanjutnya, persepsi manfaat bersih berpengaruh positif signifikan terhadap Kepatuhan Kewajiban Perpajakan. Namun demikian, kepatuhan perpajakan dalam hal penyampaian SPT tepat waktu oleh Instansi Pemerintah yang terdaftar di KPP Pratama Kramat Jati tidak meningkat signifikan dengan rilisnya aplikasi e-Bupot Unifikasi. Perlu Adanya evaluasi penggunaan aplikasi oleh KPP Pratama Jakarta Kramat Jati untuk mengetahui penyebabnya sebagai bentuk pelayanan perpajakan yang optimal demi meningkatkan kepatuhan sukarela Wajib Pajak. ......This research was motivated by the release of the e-Bupot Unifikasi application for government agency taxpayers which began to be used in September 2021. Unlike the previous application, this application combines all SPT applications in one web-based and real-time application for the purpose of making withholding and tax reporting. This study aims to analyze the perceived benefits of the e-Bupot Unifikasi application by Government Agencies Taxpayers registered at KPP Pratama Jakarta Kramat Jati and its effect on compliance with tax obligations. Researchers conducted an analysis using the Technology Acceptance Model (TAM) and the Information System Success Model (ISSM) as well as compliance from an instrumental perspective. This study used a quantitative method with descriptive statistics and multivariate analysis using SmartPLS3 application. Data collected by questionnaire technique. Respondents in this study were 51 Government Agency Taxpayers registered at KPP Pratama Kramat Jati. The results showed that peceived usefullness and perceived ease of use had a significant positive effect on perceived net benefits from using the e-Bupot Unification application. Both perceptions are influenced by application quality attributes in the ISSM model. However, not all application quality attributes affect these two perceptions. In turn, perceived net benefits have a significant positive effect on Tax Obligation Compliance. However, tax compliance in terms of timely submission of SPT by respondent has not increased significantly with the release of the e-Bupot Unifikasi application. There is a need to evaluate the use of the application by KPP Pratama Jakarta Kramat Jati to find out the cause as an optimal form of tax service in order to increase voluntary taxpayer compliance

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Dalam proses administrasi pajak terdapat biaya yang harus dikeluarkan oleh Wajib Pajak dan fiskus Contoh transaksi yang menimbulkan biaya tersebut adalah proses pengembalian kelebihan bayar pajak dalam hal status utang pajak adalah Lebih Bayar. Tujuan dari penelitian ini adalah menganalisis biaya pajak yang timbul apabila kebijakan pilihan disumbangkan ke kas negara dimunculkan kembali untuk status pelaporan Wajib Pajak Orang Pribadi Lebih Bayar. Penelitian ini menggunakan pendekatan penelitian post-positivisme dengan metode kualitatif dilengkapi teknik pengumpulan data berupa studi literatur dan wawancara mendalam. Hasil dari penelitian ini menunjukan bahwa compliance costs, yang terdiri dari direct money costs, time costs, dan psychological costs yang dikeluarkan oleh Wajib Pajak dapat berkurang. Disisi lain, administrative costs yang terdiri dari structural costs dapat berkurang. Namun, incidental costs yang dikeluarkan oleh otoritas pajak bersifat fleksibel. Direktorat Jenderal Pajak dapat melakukan penambahan opsi pada Pasal 17B UU KUP untuk pengecualian pemeriksaan dalam hal kasus WP OP yang Lebih Bayar tidak lebih dari batasan jumlah tertentu. ......In the tax administration process, some costs must be incurred by the taxpayer and the tax authorities. An example of a transaction that generates these costs is returning tax overpaid if the tax debt status is overpaid. The purpose of this study is to analyze the cost of taxation that arise if the option of donating to the state is raised again for the reporting status of Overpaid Individual Taxpayers. This study uses a post-positivism research approach with qualitative methods equipped with data collection techniques in the form of literature studies and in-depth interviews. The results of this study indicate that compliance costs, which consist of direct money costs, time costs, and psychological costs incurred by taxpayers can be reduced. On the other hand, administrative costs, which consist of structural costs, can be reduced. However, incidental costs incurred by the tax authorities are flexible. The Directorate General of Taxes can add options to Article 17B of the KUP Law for inspection exceptions in the case of overpaid WP OP not exceeding a certain amount.

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Pengalihan kewenangan pengelolaan Pajak Bumi dan Bangunan Perdesaan dan Perkotaan (PBB-P2) di Indonesia, pada tahun 2014, memberikan keleluasaan kepada pemda untuk mengelola PBB-P2 antara lain pengaturan tarif, NJOP, NJOPTKP dan sebagainya, sebagai wujud desentralisasi dan upaya meningkatkan Penerimaan Asli Daerah. terdapat dua kelompok daerah, yaitu kelompok yang mengubah peraturan perpajakan dan kelompok yang tidak, keduanya memiliki kecenderungan penerimaan yang berbeda, maka dilakukan penelitian berjudul the impact of tax structure change to Indonesia PBB-P2 compliance rate in 2014 to 2019. Menggunakan regresi panel Fixed Effect, hasilnya adalah perubahan skema tarif tunggal menjadi multi tarif, perubahan nilai tarif dan perubahan batas NJOPTKP, berpengaruh signifikan terhadap kepatuhan ......The decentralization of Rural and Urban Land and Building Tax (PBB-P2) on Indonesia in 2014, gave Local Government the flexibility to manage PBB-P2 including the regulation of tariffs rate, Non taxable object (NJOPTKP) etc, as a manifestation of fiscal decentralization and increasing the regional revenue. there are two groups, the regional group that changes the tax regulations and the group that does not, since those two has a differences trend of revenues, so we analyze the impact of tax structure change to Indonesia PBB-P2 compliance rate in 2014 to 2019 . With Panel Fixed Effect regression, the result show change of rate scheme from single to multiple rate, change in tax rate and limit of NJOPTKP signifficantly affected the compliance.