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Abstrak :
Akuntabilitas Kinerja Pemerintah RI saat ini diukur dengan berdasarkan pada Pedoman Penyusunan LAKIP yang hanya berdasarkan keuangan saja. Badan Narkotika Nasional (BNN) menurut Keputusan Presiden No. 17 tahun 2002 adalah Lembaga Non Struktural yang berkedudukan di bawah dan bertanggungjawab langsung kepada Presiden, sehingga akuntabilitas kinerjanyapun diukur dengan LAKIP. - Pengukuran dengan LAKIP ini dipandang belum sempurna. Guna memberikan dasar pengukuran kinerja yang lebih memadai, penulis menerapkan pendekatan Balanced Scorecard untuk mengukur kinerja Pelaksana Harian (Lakhar) BNN. Pendekatan ini mengukur kinerja Lakhar BNN bukan hanya dari aspek keuangan saja melainkan jugs aspek non keuangan yang terdiri dari 3 (tiga) aspek, yaitu: aspek pertumbuhan dan pembelajaran, aspek proses internal organisasi dan aspek pelanggan. Penelitian pengukuran kinerja Lakhar BNN dilakukan secara deskriptif analitis untuk mendeskripsikan bagaimana mengukur kinerja Lakhar BNN dengan menggunakan pendekatan Balanced Scorecard serta menganalisis faktor-faktor yang harus diperhatikan oleh Lakhar BNN untuk memperbaiki kinerjanya dimasa mendatang. Dari hasil penelitian diketahui bahwa tingkat kesehatan Lakhar BNN dengan menggunakan Balanced Scorecard untuk aspek keuangan berada dalam kondisi baik dengan % skor 95,54%, dan aspek non keuangan juga dalam kondisi baik dengan % skor 74,01% dengan perincian sebagai berikut: kinerja pertumbuhan dan pembelajaran organisasi dalam kondisi balk % skor 65,75%, kinerja proses internal organisasi kondisi sangat baik dengan % skor 87,50%, sedangkan kinerja pelanggan berada dalam kondisi baik dengan % skor 68,77%. Untuk lebih meningkatkan kinerjanya dimasa mendatang Lakhar BNN harus lebih meningkatkan kinerja terutama pada aspek pertumbuhan dan pembelajaran (kepuasan pegawai), kualitas layanan organisasi kepada pelanggan, dan proses internal organisasi serta aspek keuangan agar dimasa mendatang dapat mencapai kondisi sangat baik.

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Government Accountability Performance is in this time measured with pursuant to at Guidance of report accountability governmental institution performance (LAKIP) compilation which only pursuant to just finance. National Narcotics Board (NNB) according to Decision of President of No. 17 year 2002 is Institute of Non Structural which domicile under and direct responsible to President, so that accountability performance measured with LAKIP. Measurement with this LAKIP is looked into in rough. Utilize to give base measurement of more adequate performance, writer apply approach of Balanced Scorecard to measure Daily Executor performance (Lakhar BNN). This Approach measure performance of Daily Executor (Lakhar BNN) not merely from just financial aspect but also aspect of non finance which consist of 3 ( three aspects ), that is: aspect of growth and study, aspect of internal organization process, customer aspect. Research of measurement performance of Lakhar BNN is a analytic descriptive for show how to measure performance of Daily Executor (Lakhar BNN) by using approach of Balanced Scorecard and also analytic factors which must be paid attention by Daily Executor (Lakhar BNN) to improve its performance in the future. Result of research known that performance level of Daily Executor (Lakhar BNN) by using Balanced Scorecard for financial aspect stay in the condition of goodness with score 95,54%, and aspect of non financial also in a good condition with score 74,01% with the following detail: performance of growth and learning organization in a condition goodness score 65,75%, performance of internal organization process is very good with score 87,50%, while customer satisfaction performance stay in the condition of goodness with score 68,77%. To be more improve its performance in the future Daily Executor (Lakhar BNN) have to be more improve performance especially at learning and growth aspect (satisfaction of officer), quality of organizational service to customer, and internal organization process and also financial aspect so that in the future can reach very good condition.

Abstrak :
Strong public vocational higher education institution is needed as a key asset in today?s competence-based society, As a Competence Human Resource producer, it's core competence contribute with fundamental and applied knowledge to enhance human resource competencies to meet industry requirement. As a Public Vocational Higher Education Institution, Business Administration Study Program of the Jakarta State Polytechnic still wanted by many candidates students as well as industries.

This research was aimed to identify what is the core competence of Business Administration Study Program of the Jakarta State Polytechnic and how the will use it to exploit any opportunities they have.

Using survey method, 30 person (lecturer and management of the study program ) are given two kind of questionnaire as an instrument to collect data. Quantitative and qualitative methods were employed to analyze data. The research find that there are tive core competencies in Business Administration Program Study, they are; Location, Education System, Teaching Methodology, Ability to profile competencies of industry; ability to develop a competence-based curriculum.

The research also can find a model ofthe root of competitiveness of the program study, start from core competence to end product. Using the core competence, the Business Administration Study Program can develop a new business unit in being a consultant in several area especially in human resource development in business administration area.

However, as a vocational higher education institution, Business Administration Study Program need to develop and improve their physical resources otherwise they will left behind by competitor.

Abstrak :
ABSTRAK
Kegiatan peserta konferensi sebagai business traveler umumnya agak terikat, ditentukan oleh keterlibatan peserta dalam agenda penyelenggara konferensi. Sedangkan pengalaman selama kegiatan konferensi di sebuah destinasi bisa menjadi peluang munculnya kesan abadi di benak para peserta. Penelitian ini bertujuan untuk mengkaji bagaimana kegiatan di Peripheral Conference Service dapat mempengaruhi loyalitas peserta konferensi pada destinasi tuan rumah konferensi, dan bagaimana penciptaan nilai terjadi selama kegiatan berlangsung. Data dikumpulkan dari 214 peserta internasional di 3 lokasi di Indonesia dengan menggunakan kuesioner dengan skala 7 Likert dan analisis dilakukan dengan menggunakan. Partial Least Square Structural Equation Model (PLSSEM). Hasilnya menunjukkan bahwa value co-creation oleh berbagai aktor yang terlibat dalam Peripheral Conference Service telah mempengaruhi keinginan peserta konferensi untuk berkunjung kembali ke destinasi konferensi dan melakukan Wordof- Mouth, baik secara langsung atau melalui mediasi sense of place dan kepuasan. Novelty Seeking memiliki pengaruh terhadap kekuatan efek Sense of Place kepada keinginan peserta konferensi untuk berkunjung kembali ke destinasi tuan rumah konferensi. Studi ini telah memberikan kontribusi untuk memperkuat dan juga menambahkan generalisasi proses value co-creation dalam teori Service Dominant Logic dalam konteks pemasaran tujuan. Hasil studi ini juga memberikan implikasi manajerial bagi pengembangan paradigma baru dalam melakukan pemasaran destinasi pariwisata di Indonesia, yaitu yang semula lebih fokus pada sasaran leisure traveler menjadi memberi perhatian pada business traveler.

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ABSTRACT
Activities of conference participants as a business traveler are generally somewhat bound, determined by the involvement of the participants on the agenda of the conference organizers. While the experience during the conference activities in a destination can be an opportunity for the emergence of a lasting impression in the minds of participants. This study aims to examine how the activities in Peripheral Conference Service may influence conference participants loyalty to the conference destination, and how value co-creation occurred during the activity. The data was collected from 214 international participants from 3 locations in Indonesia by using a questionnaire with 7 Likert scale and the analysis was performed using Partial Least Square Structural Equation Model (PLSSEM). The results show that the Value co-creation by the various actors involved in the Peripheral Conference Service has affected conference participants intention to revisit the conference destinations and perform Word-of-Mouth, either directly or through the mediation of a sense of place and satisfaction. Novelty Seeking has an influence on the strength of the effect of Sense of Place to Conference participants intention to revisit conference destination. This study has contributed to strengthening as well as add the generalization of value co-creation process in the theory of Service Dominant Logic in the context of destination marketing. The results of this study also have managerial implications for the development of a new paradigm in tourism destinations marketing in Indonesia, which is initially more focused on the leisure traveler to be more concern on the business traveler.

Abstrak :
Ozonasi merupakan teknik oksidasi kimiawi yang menggunakan ozon sebagai oksidator kuat untuk mendegradasi fenol. Namun ozon memiliki kelarutan yang rendah. Berbagai riset menunjukkan bahwa kavitasi (hidrodinamika maupun ultrasonik) dapat meningkatkan kelarutan ozon, dan meningkatkan laju penyisihan fenol. Pada penelitian ini dilakukan analisis signifikansi parameter intensitas dan konsentrasi awal fenol yang berpengaruh terhadap persentase penyisihan fenol dengan menggunakan metode ANOVA. Dari penelitian yang dilakukan, parameter yang paling signifikan adalah intensitas ultrasonik. Kombinasi parameter yang paling baik untuk proses gabungan ozonasi-kavitasi hidrodinamika dan ultrasonik adalah pada konsentrasi awal fenol 10 ppm, laju alir gas 200 L/jam, dan intensitas ultrasonik 60%. ......Ozonation is one of chemical oxidation method that uses ozone as strong oxidizer for degradating phenol. But, ozone has low solubility in water. Many research show that cavitation (either hydrodynamic or ultrasonik) gives better solubility of ozone, and increase the rate of degradation. In this study, signification analysis of ultrasonik intensity and initial concentration of phenol that affect the percentage of degradated phenol was conducted by using ANOVA. The result shows that the ultrasonik intensity is more significant. The optimum combination variation parameter for ozonation-catitation (ultrasonik and hydrodynamic) are on initial concentration of phenol 10 ppm, gas flow rate 200 L/jam, dan ultrasonik intensity 60%.