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"Buku yang berjudul "Business and administrative communication" ini ditulis oleh Kitty O. Locker. Buku ini membahas tentang bisnis, seperti penulisan surat lamaran pekerjaan, wawancara kerja, dan dokumen bisnis."

"Covering the scope of topics in both oral and written business communication, this text uses a student-friendly writing style and design element that aim to hold student attention. It includes real-world examples and real business applications, and conveys advice to students through its research base."