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Eka Purwani
"ABSTRAK
Penelitian ini dilatarbelakangi oleh banyaknya keterlambatan proses service akibat
prosedur service yang ada belum efisien. Oleh karena itu perlu dirancang
standarisasi peta proses sevice untuk menentukan durasi waktu optimal untuk tiap
aktivitas dalam sebuah proses service sehingga akan didapat durasi waktu proses
service yang optimal. Dalam pelaksanaannya, penelitian ini dilakukan dengan
studi kasus Divisi Recovery pada sebuah perusahaan kontraktor telekomunikasi.
Berdasarkan studi kasus ini, waktu optimal proses service disebut sebagai Mean
Time To Recovery (MTTR). Penelitian ini menggunakan pendekatan lean six
sigma untuk memperbaiki aliran proses service dengan tahapan DMAIC. Hasil
yang didapat adalah faktor-faktor yang berpengaruh dalam kecepatan proses
service dan peta proses service baru dengan MTTR yang lebih optimal namun
tetap merepresentasikan kondisi lapangan. Berdasarkan peta proses baru, MTTR
untuk proses service tanpa manuver adalah 4.8 jam dengan efisiensi waktu sebesar
57% serta kenaikan nilai PCE 23% dari 44% menjadi 54%. Untuk proses service
dengan manuver didapat MTTR optimal sebesar 4.36 jam dengan efisiensi waktu
sebesar 66% serta kenaikan nilai PCE 22% dari 41% menjadi 50%. Hasil
penelitian ini nantinya tidak hanya dapat diterapkan pada Divisi Recovery, namun
juga pada divisi lain yang memiliki karakteristik proses service sejenis.

Abstract
Background of this research is many delays in service process because the
procedures is not effisien. Therefore, it is necessary to standardize the service
process flow to determine the optimal duration for each activity in a service
process that will get the optimal of service prosess time. To conduct this research,
it is used case study from Recovery Division on the telecommunications
contractor. Base on this case study, we called optimal service time as mean time to
recovery (MTTR). This research using lean six sigma approach for construct
improvement of service prosess flow with DMAIC phases. The results is some
factors which affect the speed of service prosess flow and a flowchart of the new
service process flow with an optimal time, but it is still represent field conditions.
The new MTTR for service process without maneuvering is 4.8 hours by the time
efficiency of 57% and the increase PCE value of 23% from 44% to 54%. The new
MTTR for service process with maneuvering is 4:36 hours with time efficiency by
66% and the increase PCE value of 22% from 41% to 50%. The results of this
research will not only be applied to the Division of Recovery, but also in other
divisions that have similar characteristics of the service process flow."
2012
S42439
UI - Skripsi Open  Universitas Indonesia Library
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Eka Purwani
"Pertumbuhan UMKM start-up di Indonesia makin meningkat dari tahun ke tahun. Hal ini didukung oleh berbagai kompetisi ide bisnis yang memberikan pelatihan dan monitoring pada UMKM start-up pemenang kompetisi. Sayangnya kebanyakan UMKM start-up yang muncul merupakan UMKM instan yang tidak mampu bersaing di pasar. Hipotesa awal terkait fenomena ini adalah kurang diperhatikannya proses R&D dalam pengembangan produk pada UMKM start-up.
Penelitian ini dilakukan untuk mengetahui tingkat efisien kinerja R&D dari UMKM start-up pemenang kompetisi sebelum dan setelah mendapatkan pelatihan pasca kompetisi. Nilai efisiensi ini akan menjadi indikator, seberapa besar peran kompetisi ide bisnis dalam membantu UMKM start-up untuk meningkatkan kinerja R&D mereka. Pengukuran efisiensi dilakukan dengan mengintegrasikan model Balanced Scorecard (BSC) dengan Data Envelopment Analysis (DEA).
Berdasarkan intregasi model BSC-DEA, pengukuran efisiensi dilakukan dalam 5 perspektif berbeda yaitu uncertainty perspective, learning and growth perspective, internal business process perspective, customer perspective, dan fnancial perspective.
Hasil penelitian menunjukkan kinerja R&D UMKM start-up untuk masing-masing perspektif cenderung meningkat setelah memperoleh pembinaan, meski ternyata ada UMKM start-up yang efisiensinya justru menurun.

Growth of SME start-up in Indonesia is increasing from year to year. This is supported by wide range of business ideas competition that provide training and monitoring of SME start-up winners. Unfortunately most of the SME start-up that appers is instant SME that can not compete in market. Initial hypothesis related to this phenomenon is the lack of attention to the process of R&D in product development of SME start-up.
This study was conducted to determine the level of R&D efficiency and product development performance of SME start-up winners of the competition before and after obtaining post-competition training. The efficiency value will be an indicator to determine how much the role of competition in helping SME start-up to improve their R&D performance. The measurement of efficiency achieved by integrating Balanced Scorecard (BSC) model with Data Envelopment Analysis (DEA) model.
Based on BSC-DEA model integration, the efficiency measurement carried out into 5 perspective, uncertainty perspective, learning and growth perspective, internal business process perspective, customer perspective, and fnancial perspective.
The result show that R&D performance for each perspective tends to increase after SME start-up obtaining post-competition training, although there was SME start-up that decrease their efficiency.
"
Depok: Fakultas Teknik Universitas Indonesia, 2013
T43329
UI - Tesis Membership  Universitas Indonesia Library
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Luh Eka Purwani
"[ABSTRAK
Latar belakang: Kanker kepala dan leher merupakan salah satu keganasan yang dapat menyebabkan malnutrisi. Radioterapi dan kemoterapi merupakan bagian dari terapi pasien yang dapat menimbulkan berbagai efek samping sehingga dapat memperburuk status gizi pasien. Tujuan tatalaksana nutrisi adalahmeningkatkan asupan pasien, mempertahankan berat badan dan meminimalkan penurunan berat badan selama radiasi dan kemoterapi, meningkatkan kualitas hidup, menurunkan angka mortalitas pasien KKL pasca radioterapi dan kemoterapi. Tatalaksana nutrisi yang diberikan meliputi pemberian makronutrien, mikronutrien, nutrien spesifik serta konseling dan edukasi.
Metode: Pasien pada serial kasus ini berjumlah empat orang dan berusia antara 41 hingga 57 tahun. Ketiga pasien menjalani kemoradiasi dan hanya satu pasien yang menjalani radioterapi. Hasil skrining pada semua pasien dengan menggunakan malnutrition screening tool (MST) mendapatkan nilai ≥2. Kebutuhan energi pasien dihitung dengan menggunakan rumus Harris Benedict selanjutnya dihitung kebutuhan energi total dengan faktor stres 1,5. Pemantauan yang dilakukan pada pasien meliputi keluhan subyektif, kondisi klinis, tanda vital, antropometri, kapasitas fungsional, dan analisis asupan. Monitoring dan evaluasi dilakukan secara teratur untuk memantau pencapaian target nutrisi.
Hasil: Dukungan nutrisi yang diberikan pada keempat pasien dapat meningkatkan asupan dan menaikkan berat badan pasien ketiga, mempertahahankan berat badan pasien pertama dan keempat, serta meminimalkan penurunan berat badan pasien kedua. Kapasitas fungsional pasien tidak mengalami penurunan.
Kesimpulan: Dukungan nutrisi yang diberikan pada pasien kanker kepala dan leher dalam terapi radiasi dapat meminimalkan, mempertahankan, dan meningkatkan berat badan, serta mempertahankan kapasitas fungsional pasien.

ABSTRACT
Introduction: Head and Neck Cancer is malignant disease associated with malnutrition. Radiotherapy and Chemotherapy will give side effect which can worsen nutritional status. The goal of nutritional management are to maintain or increase nutritional status, improve quality of life, and prolong survival of patients. Nutrition management include provide macronutrient, micronutrient, specific nutrients, counseling, and education.
Methode: Patient in this case series were between 41 to 57 years old. Three of patients undergoing chemoradiation and one of patients on radiation therapy. All patients had a screening score ≥2 using a Malnutrition Screening Tool (MST). Nutritional status of patients were obese, normoweight with risk of malnutrition, and normoweight. Basal energy requirement were calculated using Harris Benedict Formula then calculated with stress factor 1.5 for total energy requirement. Monitoring included subjective complaints, clinical condition, vital signs, anthropometric, functional capacity and nutrition analysis. Monitoring and evaluation were done for accomplishment of nutritional targets.
Results : Nutritional support could increase intake and weight gain in third patients, weight maintaining in first and fourth patients, and for second patients were minimizing weight loss. There was no decrease in functional capacity.
Conclusion: Nutritional support in head and neck cancer with radiotherapy could minimizing, maintaining, and increasing body weight also maintaining functional capacity., Introduction: Head and Neck Cancer is malignant disease associated with
malnutrition. Radiotherapy and Chemotherapy will give side effect which can
worsen nutritional status. The goal of nutritional management are to maintain or
increase nutritional status, improve quality of life, and prolong survival of
patients. Nutrition management include provide macronutrient, micronutrient,
specific nutrients, counseling, and education.
Methode: Patient in this case series were between 41 to 57 years old. Three of
patients undergoing chemoradiation and one of patients on radiation therapy. All
patients had a screening score ≥2 using a Malnutrition Screening Tool (MST).
Nutritional status of patients were obese, normoweight with risk of malnutrition,
and normoweight. Basal energy requirement were calculated using Harris
Benedict Formula then calculated with stress factor 1.5 for total energy
requirement. Monitoring included subjective complaints, clinical condition, vital
signs, anthropometric, functional capacity and nutrition analysis. Monitoring and
evaluation were done for accomplishment of nutritional targets.
Results : Nutritional support could increase intake and weight gain in third
patients, weight maintaining in first and fourth patients, and for second patients
were minimizing weight loss. There was no decrease in functional capacity.
Conclusion: Nutritional support in head and neck cancer with radiotherapy could minimizing, maintaining, and increasing body weight also maintaining functional capacity.]"
Fakultas Kedokteran Universitas Indonesia, 2015
SP-PDF
UI - Tugas Akhir  Universitas Indonesia Library