Ditemukan 1 dokumen yang sesuai dengan query
Aikens, C. Harold
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Presents quality as a core value that influences virtually every decision and behavior within an organization. This textbook examines the link between management practice, employee behaviors and quality, and demonstrates how Quality Inspired Management (QIM) can lead to a quality-driven enterprise ...
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New Jersey: Pearson/Prentice Hall, 2006
658.401 3 AIK q
Buku Teks Universitas Indonesia Library
