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Ditemukan 2937 dokumen yang sesuai dengan query
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London: Routledge, Taylor & Francis Group, 2009
618.928 BES
Buku Teks  Universitas Indonesia Library
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"Why should my employees and I care about delivering great service? How can I learn more about customer needs and desires? How do other companies deliver superior service? How do I build long-term relationships with customers? The litany of customer service questions goes on and on...Best Practices in Customer Service...
New York: American Management Association, 1998
e20440863
eBooks  Universitas Indonesia Library
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Oxon: Routledge, 2009
027.7 BES
Buku Teks  Universitas Indonesia Library
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Blanchard, David
Hoboken, NJ: John Wiley and Sons, 2010
658.5 BLA s
Buku Teks  Universitas Indonesia Library
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Mohapatra, Sanjay, author
[Information theory and best practices in the IT industry examining benchmarking in the business of software development and studying how it is affected by development process, application type, hardware platforms used, and many other variables. Next the book identifies different variables which affect productivity and variables that affect quality, developing useful...
New York: [Springer, ], 2012
e20397051
eBooks  Universitas Indonesia Library
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Chicago: Quintessence Publishing Co, Inc, 2015
617.634 2 BES
Buku Teks  Universitas Indonesia Library
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Andriole, Stephen J., author
Boca Raton: CRC Press, Taylor and Francis Group, 2009
658.514 AND b
Buku Teks  Universitas Indonesia Library
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Contens : Preface -- Acknowledgments -- Introduction -- Introduction to the IT aspects of mergers, acquisitions, and divestitures / Varun Joshi and Saurav Sharma -- The role of IT in mergers and acquisitions / Peter Blatman and Eugene Lukac -- Aligning business and IT strategy during mergers, acquisitions and divestitures /...
New Jersey: Wiley , 2013
004.068 1 MER
Buku Teks  Universitas Indonesia Library
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Krugen, Abe, author
Unites States: Delmar Cengage Learning, 2013
728.924 KRU g
Buku Teks  Universitas Indonesia Library
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Kinicki, Angelo, author
Boston: McGraw-Hill, 2009
658.3 KIN o
Buku Teks  Universitas Indonesia Library
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