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"Putting personnel policies on paper -- clearly, accurately, and legally -- is crucial for successful employee relations. And the classic "How to Develop a Personnel Policy Manual" has been the key to making this laborious task as quick, painless, and effective as possible. Now appearing in a fully updated Sixth Edition, this essential reference guides HR professionals through the entire process of planning, developing, and writing the manual. It includes hundreds of sample policies covering every important topic, from hiring to benefits to termination, along with planning checklists and synopses of relevant employment laws."

"Companies that communicate well with their employees tend to perform better in terms of profitability, customer acquisition and retention, and reputation. This book aims to help companies improve their communication skills and align business correspondence with the corporate message. By showing how to present messages in a way that promotes commitment and productivity, the book reveals how organizations can significantly improve their bottom-line results."

"Great leaders drive the bottom line, which is why organizations pour money into leadership development. But most companies have no real way to gauge whether their endeavors are paying off?much less where they are falling short.Talent Leadership shows how to set up a world-class leadership-development program?and have the metrics to prove it!Packed with research findings, best practices, case studies, proprietary assessments, and more, this innovative book explains how to:? Employ assessments to benchmark current and future executive talent? Use the resulting data to identify leaders with potential based on their capabilities, commitment, and alignment with organizational goals? Leverage analysis to target training and coaching where they will have the greatest impact on individual performance and overall operating successBy measuring, calibrating, and recalibrating the leading indicators that directly predict organizational health and the ability of leaders to meet those needs, HR and OD professionals will bring a much-needed numbers focus to their crucial talent development efforts.This book is for leaders of HR, Talent Management, OD/MD professionals, and the vast population of operating managers who are charged with identifying, managing and developing high-potential and emerging leaders."

"How training participants initially react to a training intervention can product important data to demonstrate value to the organization. This issue explains why measuring participant reaction is important and shows you how to establish evaluation criteria, create data collection tools, collect the data, analyze and report the data, communicate results, and plan improvements. A case study of a level one evaluation at First Union Nation Bank is included to demonstrate Level 1s value."