Ditemukan 1286 dokumen yang sesuai dengan query
Akhtar, Shahid
Ottawa: International Development Research Centre, 1975
362.07 AKH i
Buku Teks Universitas Indonesia Library
Hoggarth, Elizabeth A
Aldershot: Avebury, 1991
361.8 HOG s
Buku Teks Universitas Indonesia Library
Pinch, Steven
London: Routledge & Kegan Paul, 1985
363.6 PIN c
Buku Teks Universitas Indonesia Library
Macaulay, Steve
Jakarta: Gramedia Pustaka Utama, 1997
658.812 MAC ht
Buku Teks SO Universitas Indonesia Library
Shi, Leiyu
New York: Delmar Cengage Learning, 2008
362.1 SHI h
Buku Teks Universitas Indonesia Library
Algie, Jimmy
London: kogan page, 1975
361 ALG s
Buku Teks Universitas Indonesia Library
Chryshnanda Dwi Laksana
Jakarta: Yayasan Pengembangan Kajian Ilmu Kepolisian, 2009
363.2 CHR p
Buku Teks Universitas Indonesia Library
Kamin, Maxine
"Providing great customer service has never been more critical for the success of any business. 10 Steps to Successful Customer Service is designed as a quick but effective check up to ensure that front line professionals as well as customer service managers focus on the key practices that keep and create satisfied customers. Beginning with a focus on individual motivation for service, Maxine Kamin covers all the bases critical for success from trust and relationship building to maintaining a big picture perspective to avoid burn out on the job."
Alexandria, Virginia: American Society for Training & Development, 2010
e20441052
eBooks Universitas Indonesia Library
London: Her Majesty's Stationery Office, 1989
R 351.02542 ENG c
Buku Referensi Universitas Indonesia Library
Harris, Elaine K
Boston: Pearson , 2013
658.812 HAR c (1)
Buku Teks Universitas Indonesia Library
