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"Contents :- Create an effective mentoring program: - I. Planning and developing guidelines for mentoring programs - II. Making effective matches - III. Structuring the program: mentor/Mentee roles and responsibilities - IV. Evaluation - Where to go for more information "

"Peer coaching is a powerful process for enabling two or more people, who share common interests or goals, to collaborate in helping one another become more successful in their work or personal lives. This Infoline focuses on the many benefits the process of peer coaching can have on the corporate world."

"Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively ; metaphorically speaking, enterprises need a ""management dashboard"" to serve as a navigational aid. "

"Offers tools and techniques to systematically understand, design, and implement new business models and renovate and rework old models."

"Writing proposals is the lifeblood of many organizations, individual performers, and consultants. This issue provides a six-step process to help you write proposals that get results. You will find help with overcoming common obstacles as well as pitfalls to avoid. Tips are provided for conquering writers block, using consistent style and language with special hints for trainers."

"A great leader is a truly unique animal, possessing both the warmth of a mammal and the cold-blooded toughness of a reptile Enlightening, encouraging, and filled with incredible anecdotes from the author's own experience, The Nature of Leadership explores these characteristics, with examples of leaders ranging from tough-minded Lou Gerstner at IBM to mammalian leaders like Herb Kelleher of Southwest Airlines and Wendy Kopp, founder of Teach for America. Key features Contains anecdotes from the author's own experiences, including his participation in the landmark University of Michigan affirmative action Supreme Court case, as well as lessons he learned from meeting world-famous figures like former Secretary of State Madeleine Albright and Bishop Desmond Tutu Unique, approachable metaphor to describe different kinds of leadership styles."

"To win at the game of business, you've got to be street-smart. The StreetSmart Negotiator distills the collective wisdom of the world's top negotiators, giving you the tips, tactics, and techniques you need to triumph over even the most ruthless competitors in any situation. You'll learn how to: plan an agenda, analyze the other party, avoid falling for typical persuasion tactics, counter negative moves, package proposals that generate movement, effectively exchange concessions, close the toughest of deals. Featuring a proven seven-step model of real-world negotiation strategies."