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"Keselamatan pasien merupakan indikator kualitas pelayanan yang berdampak pada kepuasan pasien. Ketidakpatuhan terhadap penerapan keselamatan pasien dapat menimbulkan insiden keselamatan pasien. Pelaksanaan penerapan keselamatan pasien yang belum optimal berkaitan dengan human error (beban kerja, pemanfaatan waktu dan sumber daya manusia, dan pembagian beban kerja yang belum sesuai). Dibutuhkan kemampuan perawat primer/ketua tim sebagai lini terdepan dalam pemberian asuhan melalui pelaksanaan pendelegasian yang efektif. Penelitian ini bertujuan untuk mengidentifikasi hubungan antara pelaksanaan pendelegasian dengan penerapan keselamatan pasien. Rancangan penelitian adalah penelitian kuantitatif dengan pendekatan cross sectional pada 160 perawat pelaksana yang diambil secara total sampling pada salah satu rumah sakit di Jakarta. Analisis dilakukan dengan uji chi square dan regresi logistik ganda.  Hasil penelitian menunjukkan ada hubungan antara pelaksanaan pendelegasian dengan penerapan keselamatan pasien (p 0,001; OR 4,302 2,215-8,356). Bidang Keperawatan membuat perencanaan capaian indikator mutu melalui pelaksanaan SKP yang belum optimal.  Kepala ruangan melakukan monitoring dan evaluasi terhadap  pelaksanaan pendelegasian yang dilakukan perawat primer/ketua tim.

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Patient safety is an indicator of service quality that has an impact on patient satisfaction. Non-compliance with the application of patient safety could lead to incidents of patient safety. The implementation of patient safety that is not optimal is related to human error (workload, utilization of time and human resources, and the division of workload that is not appropriate). It takes the ability of the primary nurse / team leader as the frontline in providing care through the implementation of effective delegation. This study aims to identify the relationship between the implementation of delegation and the application of patient safety. The study design was a quantitative study with a cross sectional approach. The samples were taken on 160 nurses with a total sampling method at one hospital in Jakarta. The analysis was done by chi square test and multiple logistic regression. The results showed that there was a relationship between the implementation of delegation and the application of patient safety (p 0.001; OR 4.302; CI 2.215-8.356) Director of Nursing makes planning the achievement of quality indicators through the implementation of patient safety goals that is not optimal The head manager monitoring and evaluation implementation of the delegations carried out by the primary nurse / team leader."

"Kinerja perawat pelaksana dalam pengelolaan mutu keperawatan belum optimal. Kinerja perawat pelaksana sebagai acuan keberhasilan dalam meningkatkan pelayanan keperawatan. Pelaksanaan mutu keperawatan di ruang rawat inap belum dipahami oleh perawat pelaksana. Kepala ruangan sebagai manajer keperawatan di ruangannya, menjalankan fungsi manajemen keperawatan. Pelaksanaan fungsi manajemen keperawatan di ruang rawat inap oleh kepala ruangan akan mempengaruhi kinerja perawat pelaksana dalam pengelolaan mutu keperawatan di ruang rawat inap. tujuan dari penelitian ini untuk mengetahui hubungan fungsi manajemen kepala ruangan dengan kinerja perawat pelaksana dalam pengelolaan mutu keperawatan di rawat inap. Penelitian ini cross sectional pada 167 perawat pelaksana di dua rumah sakit. Hasilnya menunjukkan bahwa ada hubungan antara fungsi manajemen kepala ruangan terutama fungsi ketenagaan dan fungsi pengarahan dengan kinerja perawat pelaksana dalam pengelolaan mutu keperawatan (p < 0,001). Variabel yang dominan mempengaruhi kinerja perawat pelaksana yaitu fungsi ketenagaan dan fungsi pengarahan. Kepala ruangan perlu diberikan dukungan dan kesempatan untuk meningkatkan kemampuan manajerial serta jenjang pendidikan guna meningkatkan mutu keperawatan di rumah sakit.

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The performance nurse in nursing quality management has not been optimal. The performance nurse as a reference for success in improving nursing services. The implementation of nursing quality in the inpatient room has not been understood by the implementing nurse. The head nurse as a nursing manager in room, carries out the nursing management function. The nursing management function in the inpatient room by the head nurse will affect the performance of the implementing nurse in managing the quality of nursing in the inpatient room. The purpose of this study was to determine the relationship between the management function of the head nurse and the performance nurses in managing the quality of nursing in inpatients. This study was cross sectional on 167 nurses in two hospitals. The results showed that there was a relationship between the management function of the head nurse, especially the function of personnel and the function of direction, with the performance of nurse in managing the quality of nursing (p < 0.001). The dominant variables affecting the performance of nurse are the staffing function and the directive function. The head nurse needs to be given support and opportunities to improve managerial skills and education levels in order to improve the quality of nursing in hospitals."

"Contents: Leading, managing, and following / Michael R. Bleich -- Patient safety / Patricia S. Yoder-Wise -- Developing the role of leader / Michael L. Evans -- Developing the role of manager / Angela L. Stalbaum and Ana M. Valadez -- Legal and ethical issues / Ginny Wacker Guido -- Making decisions and solving problems / Rose Aguilar Welch -- Healthcare organizations / Mary E. Mancini -- Understanding and designing organizational structures / Mary E. Mancini -- Cultural diversity in health care / Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence / Karen Kelly -- Caring, communicating, and managing with technology / Janis B. Smith and Cheri Hunt -- Managing costs and budgets / Trudi B. Stafford -- Care delivery strategies / Susan Sportsman -- -- Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff / Diane M. Twedell -- Strategic planning, goal-setting, and marketing / Mary Ellen Clyne -- Leading change / Mary Ann T. Donohue -- Building teams through communication and partnerships / Karren Kowalski -- Collective action / Denise K. Gormley -- Managing quality and risk / Victoria N. Folse -- Translating research into practice / Margarete Lieb Zalon -- Consumer relationships / Margarete Lieb Zalon -- Conflict : the cutting edge of change / Victoria N. Folse -- Managing personal/personnel problems / Karren Kowalski -- Workplace violence and incivility / Crystal J. Wilkinson -- Delegation : an art of professional practice -- Role transition / Diane M. Twedell -- Self-management : stress and time / Catherine A. Hill -- Managing your career / Debra Hagler -- Thriving for the future / Patricia S. Yoder-Wise -- Glossary."

"Peran kepala ruang yang dijalankan dengan baik dapat menghasilkan keselamatan pasien yang baik. Tujuan penelitian ini untuk mengidentifikasi hubungan peran kepala ruang terhadap perilaku perawat dalam pelaksanaan keselamatan pasien. Penelitian ini menggunakan metode cross sectional. Sampel penelitian sebanyak 95 responden dengan tehnik convenience sampling. Hasil penelitian karakteristik perawat pelaksana rata-rata median umur 28,00 tahun, masa kerja 3,00 tahun, jenis kelamin mayoritas perempuan 75, 8, dan pendidikan mayoritas Diploma tiga keperawatan 83,2. Gambaran peran kepala ruang yang paling banyak dipersepsikan oleh perawat pelaksana adalah informational, sedangkan gambaran peran kepala ruang dipersepsikan optimal oleh perawat pelaksana. Gambaran perilaku perawat baik dalam melaksanakan keselamatan pasien. Tidak Ada hubungan antara peran kepala ruang terhadap perilaku perawat pelaksana p= 0,086. Saran untuk manajemen rumah sakit mengadakan pembinaan terhadap kepala ruang mengenai kemampuan pelaksanaan peran kepala ruang dan ditingkatkan melalui pendidikan secara formal ke jenjang Ners mengingat saat ini mayoritas perawat masih berpendidikan D3 keperawatan.

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The Correlation between Head Nurse Role and Staff Nurses Behavior in Implementing Patient Safety Program The head nurse role that is well run can produce better patient safety. The purpose of this study is to examine the correlation between head nurse role and staff nurses behavior in implementing patient safety program. This is cross sectional using method. Ninety five respondents were recruited using convenion sampling technique. The result shows there characteristics of nurses and the average median age of 28.00 years, 3.00 years working period, the majority of female sex 75, 8, and three nursing education Diploma majority of 83.2. Overview of the head nurse role of the most widely perceived by nurses are informational, while overview the of the head nurse role optimal perceived by nurses. Overview good behavior of nurses in implementing patient safety. There is no relationship between the head nurses role of the behavior of nurses p 0.086. Recommendations for the hospital management to hold coaching of head nurses role regarding the implementation of the head nurses role capabilities and enhanced through formal education to the level of nurses since currently the majority educated nurses still three nursing diploma."

"Our second book, Retention and Productivity Strategies for Nurse Managers, focused on leadership skills necessary for managers to decrease attrition and increase productivity. This book was directed at the nurse-manager rather than the student."