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"Asking behavior-based questions is the best way to elicit useful information from potential job candidates. There's a big difference between asking someone how they might handle a hypothetical situation, and saying, "Tell me about a time you..." By having applicants describe specific situations from their own experience, human resources professionals and hiring managers can better determine whether individuals possess the skills required for the job. But developing such questions can be time consuming and difficult."

"At some point, most people have been caught off guard by tough interview questions. This book helps readers take charge of the situation! In "Acing the Interview", the employment expert Dr. Phil called "the best of the best" gives job seekers candid advice for answering even the most unexpected questions, including: You really don't have as much experience as we would like - why should we hire you? How many hours in your previous jobs did you have to work each week to get everything done? What do you consider most valuable - a high salary, job recognition, or advancement?The book also arms readers with questions to ask prospective employers that could prevent their making a big job mistake: What would you say are the worst parts of this job? What are the major problems facing the company and this department? Why aren't you promoting from within? Taking readers through the entire process, from the initial interview to evaluating a job offer, and even into salary negotiation, "Acing the Interview" is a nononsense, take-no-prisoners guide to interview success."

"With a growing body of research showing that Emotional Intelligence is one of the key indicators of success, smart hiring managers know that choosing employees based on their EQ makes sense. What they don't know is the best way to do it. "The EQ Interview" gives readers the practical skills and understanding they need to make smart hiring choices by determining candidates' emotional intelligence to ensure that they're the right fit for the job. This practical guide explains the five areas of emotional intelligence, and how these competencies add to job performance. The book then provides readers with more than 100 behavior-based questions specially formulated to help determine how applicants have applied their EQ in past experience, and helps managers use that information to predict future success.The book shows readers how they can analyze and interpret answers and even spot 'EQ frauds' to avoid costly hiring mistakes. Filled with insightful examples, this is the one book that shows readers how to incorporate EQ into their hiring process."

"The skills needed to conduct all types of business interviews and ensure legal compliance. Here is the book that can turn non-interviewers into good interviewers?and good interviewers into great interviewers. Whether you're a general manager or human resources specialist, the fact is that you do some interviewing (formally or informally) virtually every day. This book will help you sharpen such skills as open-ended questioning, active listening, and reading body language?all essential in a variety of management situations. You?ll learn to apply these techniques to 12 types of business interviews, from hiring and coaching to assessment and termination. You?ll even gain practice in dealing with interviewees who are nervous, aggressive, overly talkative, evasive, or otherwise challenging. "Which questions can and can't I ask? How should I document an interview?" Because such concerns can trip up even the most experienced business interviewer, you?ll find clear guidance on key legal issues and specific do's and do not's dictated by current legislation. Managers will also appreciate the wealth of real-life dialogs that highlight this broad-based and highly useful course. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy."

""Recruiting, Interviewing, Selecting & Orienting New Employees" has long been the go-to reference on every aspect of the employment process. Packed with forms, checklists, guidelines, and ready-to-use interview questions, the revised and updated fifth edition provides readers with practical information on topics including interview methods, documentation issues, reference - checking, orientation programs, and applicant testing. The fifth edition has been brought completely up-to-date, addressing new legislation on FMLA, immigration, record keeping, I-9 compliance, and much more. Full of insights on the latest staffing challenges, this comprehensive guide explores changes in technology such as virtual interviews and recruitment, web-based orientations, and the use of electronic files and social media. Nothing is more important to the productivity of an organization than its hiring program. "Recruiting, Interviewing, Selecting & Orienting New Employees" provides readers with the tools they need to get employees on board and ready for long-term success."