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"This book distinguishes organizational coaching from the widely known life coaching; provides an organizational coaching model; and addresses all three levels of organizational coaching (teams, individual, and organizational)."

"In a day and age where wireless digital communication devices are everywhere, the telephone remains a primary tool for cementing client relationships and establishing meaningful contact with the prospect. That’s why Selling to Anyone Over the Phone is a must-read for the marketer or salesperson. This is the one book that provides the understanding and know-how to successfully work the phone, get to the decision maker, and close the sale. Follow its advice, and you need never fear phone rejection again."

"For salespeople, prospecting is as important as it is difficult. For some, it's downright terrifying -- especially the cold calling. Knock Your Socks Off Prospecting shares the hard-won, in-the-trenches prospecting and cold-calling secrets of the most successful salespeople -- in the trademark, fun style of the best-selling Knock Your Socks Off series."

"Network marketing - also known as direct selling and multi-level marketing - has turned millions of people into successful business owners. But to truly reach their earning potential, network marketers need to successfully grow their business by recruiting the right people. Written by a true network marketing superstar who personally signed over one thousand people in her first year, the book reveals a proven, innovative approach to recruiting that gets results fast. Filled with advice and inspiration, as well as helpful worksheets and exercises, this indispensable guide gives network marketers the know-how and confidence they need to grow their enterprise and become top earners."

"Camera phones, car GPS locators, EZ-pass, and similar advances are the height of convenience, but the technologies behind them are also powerful tools for major cutting-edge marketing. McDonalds, Starbucks, Wal-Mart, Prada, and other top marketers are using an array of wireless technologies to transform the way consumers experience the brands they know and trust. Growth is so explosive that the wireless marketing industry is expected to be worth $33 billion dollars globally by 2007. Branding Unbound is the first book to explore the huge opportunities--and challenges--of this revolution. Written for nontechnical readers, this book features: The five strategic advantages of "m-branding" - The six steps to effective wireless advertising - The top trends in creating consumer-driven wireless retail experiences - Critical success factors for "mobilizing" the sales force."

"The role of human resources is no longer limited to hiring, managing compensation, and ensuring compliance. Since the 1990s, a transformation has occurred. Companies are calling upon a new breed of HR professionals to behave as organization development consultants, helping to determine priorities in running the business, design how work gets done, craft strategy, and shape culture. A compendium of the best thinking on the subject, "Handbook for Strategic HR" includes more than 80 articles from the renowned OD Practitioner. It introduces readers to core organization development strategies and skills, giving them creative approaches, practical tips, and proven methods to help them: see the big picture, think systemically, and strategically identify where best to foster change in their organization; team up with consultants and senior-level staff in leading a change project; put employee engagement to practical use and involve "minds, hearts, and hands" in the important work of the organization; and, operate effectively in cross-cultural and virtual working situations. Comprehensive and practical, this forward-thinking book enables readers to become key partners in leading their organizations forward.;"

"Most books start with the tools and techniques of needs assessment and assume that implementation will naturally bring success. Instead of dealing with specific data collection methodology or approaches, this book deals with the framework and alignment that will make such methodologies and approaches useful. It is a valuable resource for anyone who wants to identify what results should be delivered, justify why they should be delivered, and be able to prove success, all based on evidence. The approaches outlined here will ensure you make the right decisions for your organization that lead to productive results."

"All effective trainers have certain skills and qualities in common. The core competencies of good trainers are skills that allow trainers who possess those competencies to increase their effectiveness in organizations as well as sustain the overall training profession. This Infoline presents a set of core competencies for trainers based on the ASTD Competency Models foundational competencies that fall into the categories of business and management, interpersonal, and personal. For the trainer who continually works to improve his or her skills, this issue will enable him or her to develop and demonstrate these competencies on the job, assess competencies that may need to be developed further, and chart a path for future growth."

"Organizations in ever-changing environments depend upon their knowledge, as their survival depends upon effective thinking and agile actions. Any organization’s knowledge is its prime asset yet its true value requires the activations of structure, query, search and decision. Shaping Knowledge provides an introduction to the key tools for thinking required by decision-making professionals in today’s knowledge-intensive landscapes, and equips them with key skills to capitalize on knowledge resources. This book provides practical methods and critical insights for modelling knowledge-driven domains, providing a rich resource for exploration in professional development and practice."

"Anyone who wants to get the best deal when financing a home needs to be armed with a little insider advice. The second edition of Mortgage Confidential lets readers in on what lenders really look for before they approve a loan, options they won't often divulge, which costs they have control over, and little-known sources of down payment money. Including up-to-the-minute information on new licensing and disclosure rules and the latest eligibility requirements, the book shows readers how to: Complete the loan application to maximize their chances of approval * Steer clear of credit repair scams * Pay zero closing costs * Qualify for the lowest rates * Avoid origination charges * Determine whether paying "points" can save them money * Identify a "rip-off" loan program * Refinance-even if their equity has dropped * And more! Whether looking into securing a mortgage for the first time or seeking to refinance, Mortgage Confidential gives readers the confidence and information necessary to get through this complicated process and find the ideal loan for their needs."