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Ditemukan 109 dokumen yang sesuai dengan query
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Brealey, Richard A.
Boston: McGraw-Hill Irwin, 2004
658.15 BRE f (1)
Buku Teks  Universitas Indonesia Library
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Solomon, Paul, author
Boston: McGraw-Hill Irwin, 2004
657 Sol f
Buku Teks  Universitas Indonesia Library
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Eun, Cheol S., author
Boston: McGraw-Hill/Irwin, 2004
658.159 EUN i
Buku Teks  Universitas Indonesia Library
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Fitzsimmons, James A., author
Boston: McGraw-Hill Irwin, 2004
658 FIT s
Buku Teks  Universitas Indonesia Library
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Schroeder, Roger G.
New York: McGraw-Hill/Irwin, 2000
658SCHO001
Multimedia  Universitas Indonesia Library
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In every organization and every industry, custimer service will play an important role in a business's success. This custimer service hot seat dvd presents a variety of complex customer situations as well as a thorough overview of customer service leadership. This DVD will serve as a rich recource for debate...
McGraw-Hill/Irwin, 2005
658MCGC003
Multimedia  Universitas Indonesia Library
cover
In every organization and every industry, custimer service will play an important role in a business's success. This custimer service hot seat dvd presents a variety of complex customer situations as well as a thorough overview of customer service leadership. This DVD will serve as a rich recource for debate...
McGraw-Hill/Irwin, 2005
658MCGC002
Multimedia  Universitas Indonesia Library
cover
In every organization and every industry, custimer service will play an important role in a business's success. This custimer service hot seat dvd presents a variety of complex customer situations as well as a thorough overview of customer service leadership. This DVD will serve as a rich recource for debate...
McGraw-Hill/Irwin, 2005
658MCGC001
Multimedia  Universitas Indonesia Library
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McGraw-Hill Irwin, 2004
1007000533
Multimedia  Universitas Indonesia Library
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Weits, Barton A., author
Boston: McGraw-Hill Irwin, 2001
658.85 WEI s
Buku Teks  Universitas Indonesia Library
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