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Ditemukan 109 dokumen yang sesuai dengan query
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In every organization and every industry, custimer service will play an important role in a business's success. This custimer service hot seat dvd presents a variety of complex customer situations as well as a thorough overview of customer service leadership. This DVD will serve as a rich recource for debate...
McGraw-Hill/Irwin, 2005
658MCGC003
Multimedia  Universitas Indonesia Library
cover
In every organization and every industry, custimer service will play an important role in a business's success. This custimer service hot seat dvd presents a variety of complex customer situations as well as a thorough overview of customer service leadership. This DVD will serve as a rich recource for debate...
McGraw-Hill/Irwin, 2005
658MCGC002
Multimedia  Universitas Indonesia Library
cover
In every organization and every industry, custimer service will play an important role in a business's success. This custimer service hot seat dvd presents a variety of complex customer situations as well as a thorough overview of customer service leadership. This DVD will serve as a rich recource for debate...
McGraw-Hill/Irwin, 2005
658MCGC001
Multimedia  Universitas Indonesia Library
cover
McGraw-Hill Irwin, 2004
1007000533
Multimedia  Universitas Indonesia Library
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Weits, Barton A., author
Boston: McGraw-Hill Irwin, 2001
658.85 WEI s
Buku Teks  Universitas Indonesia Library
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Spiro, Rosann L., author
Boston: McGraw-Hill-Irwin, 2003
658.81 SPI m
Buku Teks  Universitas Indonesia Library
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Milkovich, George T., author
New York: McGraw-Hill, Irwin, 2002
658.32 Mil c
Buku Teks  Universitas Indonesia Library
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Frank, Robert H., author
Boston: McGraw-Hill/Irwin, 2004
339.5 FRA s
Buku Teks  Universitas Indonesia Library
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Bearden, William O., author
Boston: McGraw-Hill, Irwin, 2007
658.8 BEA m
Buku Teks  Universitas Indonesia Library
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Bearden, William O., author
New York : McGraw-Hill/Irwin, 2004
658.8 BEA m
Buku Teks  Universitas Indonesia Library
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