Ditemukan 113 dokumen yang sesuai dengan query
Brealey, Richard A.
Boston: McGraw-Hill/Irwin, 2004
658.15 BRE f
Buku Teks Universitas Indonesia Library
Solomon, Paul
Boston: McGraw-Hill Irwin, 2004
657 SOL f
Buku Teks Universitas Indonesia Library
Fitzsimmons, James A.
Boston: McGraw-Hill Irwin, 2004
658 FIT s
Buku Teks Universitas Indonesia Library
Schroeder, Roger G.
New York: McGraw-Hill/Irwin, 2000
658SCHO001
Multimedia Universitas Indonesia Library
Bradley, Julia Case
Boston: McGraw-Hill Irwin, 2003
005.133 BRA p
Buku Teks SO Universitas Indonesia Library
"In every organization and every industry, custimer service will play an important role in a business's success. This custimer service hot seat dvd presents a variety of complex customer situations as well as a thorough overview of customer service leadership. This DVD will serve as a rich recource for debate and discussion and help prepare you to be a successful customer service professional."
McGraw-Hill/Irwin, 2005
658MCGC003
Multimedia Universitas Indonesia Library
"In every organization and every industry, custimer service will play an important role in a business's success. This custimer service hot seat dvd presents a variety of complex customer situations as well as a thorough overview of customer service leadership. This DVD will serve as a rich recource for debate and discussion and help prepare you to be a successful customer service professional."
McGraw-Hill/Irwin, 2005
658MCGC002
Multimedia Universitas Indonesia Library
"In every organization and every industry, custimer service will play an important role in a business's success. This custimer service hot seat dvd presents a variety of complex customer situations as well as a thorough overview of customer service leadership. This DVD will serve as a rich recource for debate and discussion and help prepare you to be a successful customer service professional."
McGraw-Hill/Irwin, 2005
658MCGC001
Multimedia Universitas Indonesia Library
Locker, Kitty O.
Boston : McGraw-Hill/Irwin, 2000
651.7 LOC b
Buku Teks Universitas Indonesia Library
McGraw-Hill Irwin, 2004
1007000533
Multimedia Universitas Indonesia Library
