Ditemukan 12 dokumen yang sesuai dengan query
Lovelock, Christopher H.
"This comprehensive text provides a managerial overview of services by combining conceptual rigor with practical applications"
Boston: Pearson Education , 2011
658.8 LOV s
Buku Teks Universitas Indonesia Library
Lovelock, Christopher H.
Englewood Cliffs, New Jersey: Prentice-Hall, 1992
658 LOV m
Buku Teks SO Universitas Indonesia Library