Hasil Pencarian  ::  Simpan CSV :: Kembali

"Globalisasi industri olahraga, terutama pada sektor sepak bola, membuat persaingan antarklub semakin ketat. Keadaan ini menekankan pentingnya pemanfaatan saluran digital marketing communication seperti media sosial untuk mengelola brand equity, hal yang krusial bagi keberlangsungan dan kesuksesan jangka panjang sebuah klub olahraga profesional. Penelitian ini menganalisis pemanfaatan media sosial oleh klub sepak bola Real Madrid untuk mempertahankan brand equity mereka. Dengan menggunakan metode analisis konten, pengamatan utama dilakukan selama bulan Oktober 2024 pada empat media sosial milik Real Madrid, yaitu X (n=357), Instagram (n=220), YouTube (n=18), dan TikTok (n=36) yang mencakup isi post dan komentarnya. Sebagai acuan analisis, penelitian ini menggunakan konsep Customer-based Brand Equity (CBBE) yang telah disesuaikan ke dalam konteks olahraga. Konsep ini mencakup dua kategori komponen, yaitu brand attributes dan brand benefits. Penemuan penelitian memperlihatkan usaha Real Madrid dalam mempertahankan brand equity melalui penerapan seluruh komponen CBBE, yaitu team success, star player, head coach, brand mark, management, history and tradition, culture and values, event's image, sponsor, fans, stadium, fan identification, escape, social interaction, emotions, dan entertainment pada media sosial yang diteliti. Selain itu, konten media sosial Real Madrid juga menunjukkan komunikasi yang konsisten, informatif, serta memiliki asosiasi yang positif di mata para penggemar.

---

The globalization of the sports industry, especially in football, has heightened competition among clubs. This study explores Real Madrid CF's use of social media in maintaining brand equity, highlighting the crucial role of digital marketing communication in the globalized sports industry, particularly in the football sector, for the club’s long-term success. Using the content analysis method, this study mainly observed four social media owned by Real Madrid, namely X (n=357), Instagram (n=220), YouTube (n=18), and TikTok (n=36), which included the comments along with the posts, during October 2024. As a reference for the analysis, this study uses the Customer-based Brand Equity (CBBE) concept that has been adapted to the context of sports. This concept includes two categories of components, namely brand attributes and brand benefits. The research findings show Real Madrid's efforts in maintaining brand equity through the implementation of all CBBE components, namely team success, star players, head coaches, brand marks, management, history and tradition, culture and values, event's image, sponsors, fans, stadiums, fan identification, escape, social interaction, emotions, and entertainment on the studied social media. In addition, their social media content also shows consistent, informative communication and positive associations in fans' minds."

"Media sosial yang digunakan secara masif dewasa ini membuat brand saling bersaing untuk membuat akun media sosial resminya sebagai sarana untuk mempromosikan produk/layanannya secara daring. Brand yang menggunakan media sosial memiliki potensi lebih tinggi untuk meningkatkan loyalitas para konsumennya. Di sisi lain, penggunaan media sosial oleh seorang individu memberikan berbagai macam kepuasan yang didefinisikan dalam teori Uses & Gratification (U&G). Penelitian ini bertujuan untuk mengetahui faktor-faktor U&G yang mempengaruhi tingkat loyalitas konsumen terhadap brand yang akun media sosialnya mereka ikuti. Teori Uses and Gratification (U&G) sebagai salah satu teori motivasi serta konsep parasocial relationship digunakan pada penelitian ini untuk merepresentasikan hubungan faktor-faktor gratifikasi yang didapatkan dari penggunaan media sosial untuk mengikuti akun media sosial brand terhadap loyalitas pengguna. Penelitian diawali dengan wawancara untuk mendapatkan data kualitatif yang akan digunakan sebagai dasar perumusan model, khususnya dalam menentukan faktor gratifikasi yang didapatkan dari mengikuti akun media sosial brand. Kemudian, penelitian menggunakan 309 data responden untuk analisis kuantitatif dengan metode PLS-SEM. Wawancara konfirmatif juga dilakukan di akhir proses penelitian untuk mendukung hasil penelitian. Hasil penelitian ini menunjukkan bahwa entertainment, economic benefits, learning benefits, dan brand interaction berpengaruh terhadap parasocial relationship. Selain itu information seeking, entertainment, economic benefits, dan brand interaction berpengaruh terhadap brand engagement. Parasocial relationship berpengaruh terhadap brand engagement dan brand loyalty, serta brand engagement berpengaruh terhadap brand loyalty. Penelitian ini diharapkan dapat membantu brand untuk dapat mencari tahu faktor yang membuat konsumen mengikuti media sosialnya dan cara untuk meningkatkan loyalitas dari konsumen terhadap brand.

---

The massive use of social media today makes brands compete to create their official social media accounts as a means to promote their products/services online. Brands that use social media have a higher potential to increase their customer brand loyalty. On the other hand, the use of social media provides various kinds of gratification defined in the Uses & Gratification (U&G) theory. This study aims to determine the U&G factors that influence consumer brand loyalty to brands whose social media accounts they follow. Uses and Gratification (U&G) theory as one of the motivational theories and the concept of parasocial relationship are applied in this study to represent the relation of gratification factors gained from the use of social media to follow brand social media accounts on user loyalty. The research begins with interviews to get qualitative data that will be adopted as the basis for formulating the model, notably in determining the gratification factor obtained from following the brand’s social media accounts. Then, the study used 309 respondent data for quantitative analysis using the PLS-SEM method. Researchers also conducted confirmative interviews at the end of the research process to support the research results. The findings of this study show that entertainment, economic benefits, learning benefits, and brand interaction affect the parasocial relationship. Other than that, information seeking, entertainment, economic benefits, and brand interaction affect brand engagement. Parasocial relationship affects brand engagement and brand loyalty, also brand engagement affects brand loyalty. This study is expected to help the brand find out which factors make consumers follow their social media and find out how to increase brand loyalty."

"Penelitian ini berupaya untuk menganalisis efek media pada konten Tiktok Sisca Kohl dengan menggunakan konsep modal sosial dan prestise merek. Tujuan dari penelitian ini adalah untuk menjelaskan efek media pada konten Sisca Kohl terhadap pengikutnya dalam pembentukan prestise merek. Penelitian berangkat dari atensi pengguna Tiktok terhadap konten Sisca Kohl yang unik karena memamerkan kekayaannya pada setiap video yang diunggah. Konten yang dinilai unik tersebut menuai pro dan kontra dari pengguna Tiktok. Namun kontroversi yang dibuat malah menjadikan dirinya salah satu konten kreator yang banyak di endorse perusahaan. Fenomena ini yang coba penulis analisis dengan mengaitkan konsep modal sosial dan prestise merek dalam melihat pengaruh media kepada penonton yang melihat konten Sisca Kohl. Penelitian ini menggunakan metode penelitian kualitatif dengan teknik pengambilan data berupa wawancara, observasi, dan studi pustaka. Berdasarkan dugaan sementara penulis, terdapat kaitan antara modal sosial dengan pembentukan prestise pada suatu merek pada barang yang diiklankan oleh akun Tiktok Sisca Kohl. Hasil dari penelitian ini menunjukkan adanya pemanfaatan modal sosial akun Sisca Kohl untuk memberikan efek media berupa prestise merek pada suatu produk.

---

This study analyzes the effect of media of Sisca Kohl's Tiktok content by using the concepts of social capital and brand prestige. In terms of its purpose, the study aims to explain the media effects of Kohl's content and her followers in the process of creating brand prestige. The first part of the research discuss the attention of Tiktok users toward Kohl's unique content in which she boasts her wealth in every videos. Consequently, this act of displaying wealth sparks controversy among TikTok users. Interestingly, however, Kohl’s popularity skyrocketed, and she’s been widely endorsed by a variety of brands. To analyze this phenomenon, this study connects the concepts of social capital and brand prestige. This study uses qualitative research methods with data collection techniques in the form of interviews, observations and literature studies. The researcher assumes that there is a link between social capital and the creation of brand prestige toward the products that that are endorsed by Kohl. Finally, this study concludes that Kohl actively utilises social capital to provide brand prestige toward the products that she endorses."

"Tesis ini menyelidiki pengaruh ad-context congruence terhadap intention to engage pada konten native advertising produk non-olahraga di akun Instagram klub sepakbola. Schema congruity menjadi landasan teori dalam penelitian ini. Studi dilakukan dengan metode eksperimen di mana terdapat tiga kelompok yang diberi paparan native advertising dengan ad-context congruence yang berbeda, yaitu berbasis hedonic, berbasis utilitarian, dan kontrol. Eksperimen dilaksanakan secara daring pada 120 orang subjek penelitian yang merupakan penggemar klub sepakbola PSIS Semarang. Dilakukan pengujian one-way ANOVA untuk menganalisis hubungan kausal antara kedua variabel. Hasil penelitian menunjukkan bahwa ad-context congruence secara signifikan memberikan pengaruh terhadap intention to engage pada native advertising. Terdapat perbedaan intention to engage yang signifikan antara kelompok yang terpapar oleh ad-context congruence berbasis utilitarian dengan kelompok kontrol. Temuan ini sejalan dengan beberapa hasil studi terdahulu tentang native advertising, namun temuan ini adalah yang pertama dalam hal penggunaan native advertising di konteks media sosial terkait olahraga. Sifat konsumsi dan interaksi penggemar olahraga di media sosial serta keunikan konteks media olahraga menjadi hal yang membedakan hasil penelitian ini dengan penelitian-penelitian sebelumnya mengenai native advertising. Melalui studi ini, diketahui bahwa sikap pada native advertising memiliki hubungan covariate dalam pengaruh yang diberikan oleh ad-context congruence terhadap intention to engage pada konten native advertising. Sikap pada native advertising dan ad-context congruence secara simultan memberikan pengaruh yang lebih besar terhadap intention to engage. Pada native advertising dengan ad-context congruence yang berbasis utilitarian, sikap pada native advertising yang lebih positif akan mendorong intention to engage yang lebih baik. Di sisi lain, tidak ditemukan hubungan linier antara perceived ad-intrusiveness dan intention to engage pada native advertising dalam penelitian ini. Penelitian ini berkontribusi dalam memperkaya kajian mengenai native advertising di media sosial, terutama berkaitan dengan teori schema congruity di bidang komunikasi pemasaran. Sebagai refleksi atas temuan empiris yang diperoleh dari penelitian ini, teori uses & gratification dan elaboration likelihood model direkomendasikan sebagai pendukung dalam implementasi teori schema congruity di penelitian selanjutnya mengenai native advertising. Beberapa rekomendasi lain juga diberikan oleh peneliti, baik dari segi akademis, metodologis, maupun praktis.

---

This thesis examines the influence of ad-context congruence on intention to engage with native advertising content for non-sports products on football club Instagram accounts. Schema congruity is used as the basis theory. The study was conducted using an experimental method, where three groups were exposed to native advertising with different ad-context congruence, which are hedonic-based, utilitarian-based, and control. The experiment was carried out online on 120 research subjects who were fans of the PSIS Semarang football club. One-way ANOVA testing was carried out to analyze the causal relationship between the two variables. The research results show that ad-context congruence significantly influences the intention to engage in native advertising. There is a significant difference in intention to engage between the group exposed to utilitarian-based ad-context congruence and the control group. These findings are in line with the results of several previous studies on native advertising, but these findings are the first regarding the use of native advertising in the context of sports-related social media. The nature of media consumption and interaction of sports fans on social media as well as the unique context of sports media are things that differentiate the results of this research from previous studies on native advertising. Through this research, it is known that attitude towards native advertising have a covariate relationship in the influence exerted by ad-context congruence on intention to engage with native advertising. Attitudes towards native advertising and ad-context congruence simultaneously have a greater influence on intention to engage. In native advertising with utilitarian-based ad-context congruence, a more positive attitude towards native advertising will encourage better intention to engage. On the other hand, no linear relationship was found between perceived ad-intrusiveness and intention to engage with native advertising in this study. This research contributes to enriching the study of native advertising on social media, especially in relation to schema congruity theory in the field of marketing communications. As a reflection of the empirical findings obtained from this research, uses & gratification theory and the elaboration likelihood model are recommended as supports in implementing schema congruity theory in further research on native advertising. Several recommendations were also made by researchers, both from an academic, methodological and practical perspective."

"Kolaborasi antara Tomoro Coffee dan The Garfield Movie menawarkan wawasan menarik mengenai pembentukan citra merek melalui pemasaran kolaboratif. Terlebih penggunaan media sosial Instagram dan TikTok dalam mengekspansi pemasaran kepada khalayak. Penelitian ini mengkaji bagaimana integrasi antara dua merek dalam kampanye pemasaran di media sosial dapat mempengaruhi persepsi dan perilaku konsumen. Dengan memanfaatkan karakter populer Garfield, Tomoro Coffee bertujuan untuk menarik penggemar film dan pecinta kopi. Menciptakan sebuah sinergi dalam sebuah pemasaran untuk memperkuat kehadiran kedua merek di pasar. Penelitian ini menggunakan metode kualitatif untuk menganalisis konten media sosial beserta respons konsumen yang didapatkan terhadap kampanye pemasaran. Hasil penelitian menunjukkan adanya interaksi positif dalam pembentukan citra merek, meskipun terdapat beberapa tantangan dalam pelaksanaan kampanye yang berpotensi dapat merusak citra merek.

---

The collaboration between Tomoro Coffee and The Garfield Movie provides intriguing insights into brand image building through collaborative marketing. Particularly through the use of social media platforms like Instagram and TikTok to expand market reach. This study examines how the integration of two brands in a social media marketing campaign can influence consumer perceptions and behaviors. By leveraging the popular character Garfield, Tomoro Coffee aims to attract both movie fans and coffee enthusiasts. Creating a synergy in marketing to strengthen the presence of both brands in the market. This research employs qualitative methods to analyze social media content and consumer responses to the marketing campaign. The findings indicate positive interactions in brand image building, although there are some challenges in campaign execution that could potentially damage the brand image."

"Pada konteks social media marketing activities (SMMA), diperlukan strategi yang meliputi lima dimensi entertainment, interactivity, trendiness, customization dan electronic word of mouth. Penelitian ini akan berfokus untuk memahami peranan social media marketing activities dalam memberikan dampak secara positif terhadap brand equity pada produk premium running watch Garmin, yang didasari oleh peningkatan terhadap brand image dan brand awareness yang akan berujung terhadap munculnya brand loyalty dalam memprediksi willingness to pay for premium running watch. Desain penelitian yang digunakan adalah cross-sectional dengan metode confirmatory factor analysis. Penelitian ini menganalisis 220 responden dengan rentang usia 18-40 tahun yang memilki sosial media dan mempunyai pengalaman dalam menggunakan produk Garmin. Metode pengumpulan data yang digunakan adalah survei menggunakan kuesioner dan data yang didapat diolah dengan teknik Partial Least Squares – Structural Equation Modelling (PLS-SEM). Hasil dari olahan data menunjukkan bahwa beberapa dimensi Social Media Marketing Activities memiliki pengaruh positif terhadap Brand Equity, yang berupa Brand Awareness dan Brand Image. Namun, Variabel Brand Equity tidak semua nya memilki pengaruh terhadap Brand Loyalty untuk memprediksi Consumer Willingness to Pay Premium.

---

In the context of social media marketing activities (SMMA), a strategy is needed that covers five dimensions of entertainment, interactivity, trendiness, customization, and electronic word of mouth. The research will focus on understanding the role of social media marketing activities in positively impacting brand equity on Garmin’s premium running watch products, based on improved brand image and brand awareness that will end up with the emergence of brand loyalty in predicting willingness to pay for premium running Watch. The research is cross-sectional with confirmatory factor analysis. The study analyzed 220 respondents aged 18 to 40 who used social media and had experience using Garmin products. The method of data collection used is questionnaires and data obtained processed with the technique of Partial Least Squares – Structural Equation Modelling (PLS-SEM). Results from data processing show that several dimensions of Social Media Marketing Activities have a positive impact on Brand Equity, which are Brand Awareness and Brand Image. However, Variable Brand Equity does not all influence Brand Loyalty to predict Consumer Willingness to Pay Premium."

"Saat ini, perkembangan teknologi telah menciptakan cara baru bagi perusahaan untuk berinteraksi dan terus-menerus melibatkan konsumennya. Pemasaran Media Sosial adalah salah satu bentuk Pemasaran Digital di mana perusahaan dapat menerapkan dan melibatkan konsumennya melalui pendekatan yang didorong oleh perusahaan. Mengingat hal ini, masih ada kekurangan penelitian untuk meneliti peran yang dimainkan Media Sosial dalam membangkitkan tanggapan konsumen tertentu khususnya niat pilihan merek dalam Industri Smartphone. Oleh karena itu, penelitian ini bertujuan untuk memberikan wawasan lebih lanjut dan pengembangan konteks umum tentang bagaimana Pemasaran Media Sosial (Twitter, Facebook, Instagram, Youtube) dapat mempengaruhi niat pilihan merek seseorang yang dimediasi oleh tingkat nilai konsumen dalam merek atau Ekuitas Merek Samsung dan Apple pengguna karena mereka adalah merek serupa yang menjual smartphone dengan harga yang relatif premium dibandingkan dengan para pesaingnya. Untuk melakukannya, model penelitian dirancang dari kombinasi dua jurnal di mana dimensi tambahan ekuitas merek dimasukkan dalam penelitian dan minat spesifik dari variabel laten Loyalitas Merek (Bentuk Respons Konsumen) diperiksa dan hasilnya yaitu Niat Pilihan Merek. Penelitian ini mengumpulkan 160 responden untuk masing-masing merek Samsung dan Apple, dimana penulis hanya bertujuan untuk memberikan gambaran umum apakah model tersebut dapat diterapkan pada konteks tersebut dan setiap merek secara individual. Oleh karena itu, setelah mengolah data melalui pendekatan Model Persamaan Struktural menggunakan SmartPLS penulis telah menemukan bahwa untuk kedua merek ada dampak positif yang signifikan dari Upaya Pemasaran Media Sosial dalam membangkitkan loyalitas merek dan niat pilihan merek hasilnya; dengan efek tidak langsung yang lebih tinggi ketika mempertimbangkan peran Ekuitas Merek terhadap Loyalitas Merek

---

Nowadays, developments in technology has created new ways for firms to interact and constantly engage its consumers. Social Media Marketing are notably one of the forms of Digital Marketing to which firms may implement and engage its consumers through a firm driven approach. In light of this, there is still a lack of research to examine the role that Social Media plays in evoking certain consumer responses specifically brand choice intention within the Smartphone Industry. Therefore, this study aims to provide further insight and general context development into how Social Media Marketing (Twitter, Facebook, Instagram, Youtube) may affect ones brand choice intention mediated by the level of consumer value in the brand or Brand Equity of Samsung and Apple users as they are notably similar brands which sell smartphones at a relatively premium price compared to its rivals. To do so, a research model was devised from the combination of two journals wherein ad additional dimension of brand equity is incorporated in the study and that specific interest of the latent variable Brand Loyalty(Form of Consumer Response) is examined and its outcome that is Brand Choice Intention. This research compiled 160 respondents for each brands Samsung and Apple, wherein the writer had simply aimed to provide a general overview of whether the model may be applied to such context and each brand individually. Hence, having processed the data through a Structural Equation Model approach using SmartPLS the writer had found that for both brands there is a significant positive impact of Social Media Marketing Efforts on evoking ones brand loyalty and its outcome brand choice intention; with a higher indirect effect when considering the role Brand Equity has on Brand Loyalty.

"

"[ABSTRAKPenelitian ini bertujuan untuk mengetahui pemanfaatan media sosial dari humas organisasi berbasis keagamaan di era digital, serta menjabarkan ketepatan formulasi social media tools yang digunakan oleh humas organisasi tersebut, terutama terkait penggunaan konten dan dalam kaitannya dengan membangun brand image organisasi. Dari hasil studi kasus penelitian, menunjukkan bahwa media sosial dapat mendorong terciptanya eWOM, sehingga nantinya terlihat beragam opini publik yang berkembang mengenai organisasi, yang akhirnya memunculkan persepsi, membangun brand awareness, lalu membentuk image tersendiri terkait organisasi. Sehingga tercermin bahwa media sosial dan komunitas merupakan medium komunikasi antara anggota organisasi dan brand mempunyai peran penting dalam membangun brand image organisasi.

---

ABSTRACTThis research conducted to understand social media utilization of PR of religious organization in the digital era, and outline the accuracy of the formulation of social media tools used by PR in that organization, especially regarding to use content and due to build the brand image organization. Case study in this research shows that social media can encourage the creation of eWOM, eventually it will be coming up a variety of public opinion about the organization, which cause build the perception and build brand awareness, in the end will be create its own image related to the organization. It also concluded that social media and community as a medium of communication between the members of the organization and the brand has a very large role in building brand image organization, especially religious organization.;This research conducted to understand social media utilization of PR of religious organization in the digital era, and outline the accuracy of the formulation of social media tools used by PR in that organization, especially regarding to use content and due to build the brand image organization. Case study in this research shows that social media can encourage the creation of eWOM, eventually it will be coming up a variety of public opinion about the organization, which cause build the perception and build brand awareness, in the end will be create its own image related to the organization. It also concluded that social media and community as a medium of communication between the members of the organization and the brand has a very large role in building brand image organization, especially religious organization., This research conducted to understand social media utilization of PR of religious organization in the digital era, and outline the accuracy of the formulation of social media tools used by PR in that organization, especially regarding to use content and due to build the brand image organization. Case study in this research shows that social media can encourage the creation of eWOM, eventually it will be coming up a variety of public opinion about the organization, which cause build the perception and build brand awareness, in the end will be create its own image related to the organization. It also concluded that social media and community as a medium of communication between the members of the organization and the brand has a very large role in building brand image organization, especially religious organization.]"

"Penelitian ini bertujuan untuk mengetahui bahwa social media marketing activities pada merek kosmetik lokal di Indonesia memiliki pengaruh terhadap brand equity. Sampel yang digunakan pada penelitian ini merupakan para pengguna media sosial yang berusia 18-34 tahun dan berdomisili di Indonesia. Terdapat sebanyak 200 responden terkumpul yang menggunakan metode purposive sampling dan diolah menggunakan Partial Least Square – Structural Equation Model (PLS-SEM). Hasil penelitian ini menunjukkan pengaruh dari social media marketing activities pada merek kosmetik lokal di Indonesia terhadap brand equity melalui brand love dan brand trust. Penelitian ini menunjukkan bahwa brand equity dipengaruhi langsung oleh social media marketing activites dan brand love. Kemudian, brand love juga memiliki efek mediasi terhadap hubungan antara social media marketing activities dan brand equity. Namun, brand trust tidak memiliki pengaruh terhadap brand equity baik secara langsung maupun tidak langsung.

---

This study aims to determine the influence of social media marketing activities on the brand equity of Indonesian local beauty brands. The sample used in this study is social media users aged 18-34 years and domiciled in Indonesia. There were 200 respondents collected using purposive sampling method and processed using Partial Least Square – Structural Equation Model (PLS-SEM). The results of this study show the influence of social media marketing activities on the brand equity of Indonesian local beauty brands through brand love and brand trust. This research shows that brand equity is directly influenced by social media marketing activities and brand love. Then, brand love also has a mediating effect on the relationship between social media marketing activities and brand equity. However, brand trust has no influence on brand equity both directly and indirectly."