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"Brand equity merupakan hal yang dapat memberikan manfaat bagi nilai keseluruhan perusahaan di mata konsumen. Mengetahui hal tersebut, pengukuran terhadap brand equity dilakukan baik oleh perusahaan sebagai penilaian performa individual maupun oleh organisasi eksternal yang bertujuan sebagai ajang evaluasi kategori pasar tertentu. Seperti halnya yang dilakukan oleh Frontier Group melalui Top Brand Awards. Agar ajang penghargaan seperti Top Brand Awards dapat menghasilkan hasil yang akurat, tentunya diperlukan data dengan jumlah yang besar dan variatif. Untuk mendapatkan hal tersebut, penggunaan metode survei konvensional berpotensi untuk menggunakan biaya dan tenaga yang besar. Dengan tingginya angka penggunaan sosial media di Indonesia, hal ini memicu peneliti untuk mencoba menemukan alternatif yang dapat mengurangi cost dari metode konvensional tersebut, yaitu dengan memanfaatkan data yang berasal dari media sosial, tepatnya data tweet pada platform Twitter. Penelitian dilakukan terhadap sampel 4 kategori dari Top Brand Awards dari tahun 2015 hingga 2021, yaitu ISP Fixed, Jasa Transportasi Online, Situs Jual Beli Online, dan Jasa Kurir. Data tweet didapatkan dan diolah melalui pendekatan text mining. Text analysis dilakukan berdasarkan pemetaan model data terhadap atribut yang dimiliki oleh model brand equity. Adapun atribut dari model brand equity yaitu brand loyalty, brand associations/ awareness, dan perceived quality ditentukan melalui proses Systematic literature Review (SLR). Proses text mining memanfaatkan atribut tweet seperti rawContent, likeCount, dan retweetCount untuk menghasilkan skor brand equity dari setiap merek di tiap kategori sampel berdasarkan tahun tweet. Skor tersebut digunakan sebagai perbandingan terhadap ground truth, yaitu peringkat dan skor setiap brand pada Top Brand Index. Sebagai hasil, didapatkan bahwa pengukuran brand equity melalui pendekatan text mining mendapatkan skor kemiripan hingga sebesar 83.72% terhadap pendekatan konvensional yang didapatkan pada Top Brand Awards.

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Brand equity is a factor that can provide benefits to the overall value of the company in the perspective of a consumer. Keeping that in mind, measurement towards brand equity is performed either by each company as an individual performance evaluation or by an external organization with the purpose of evaluating certain market categories. As present in the case of Frontier Group through the Top Brand Awards. In order to produce accurate results, large and varied amounts of data are necessary which potentially use large amounts of cost and effort. With the increasing number of social media usage in Indonesia, triggers an idea of finding alternatives that can reduce the costs of conventional methods, mainly by utilizing data originating from social media, which is tweet data from Twitter platform to be exact. Research is conducted on a sample of 4 categories from the Top Brand Awards in a period from 2015 to 2021. Tweet data is obtained and processed through a text mining approach. Text analysis is carried out based on the mapping of the data model to the attributes of the brand equity model. The attributes of the brand equity model, namely brand loyalty, brand associations/ awareness, and perceived quality are determined through a Systematic Literature Review (SLR) process. The text mining process utilizes tweet attributes such as rawContent, likeCount, and retweetCount for generating a brand equity score for each brand on every sample category based on the year of the tweet. This score is going be used as a comparison to the ground truth, which is the ranking and score of each brand on the Top Brand Index. As a result, it was found that measuring brand equity through the text mining approach obtained a similarity score of up to 83.72% against the conventional approach obtained at the Top Brand Awards."

"Brand equity merupakan hal yang dapat memberikan manfaat bagi nilai keseluruhan perusahaan di mata konsumen. Mengetahui hal tersebut, pengukuran terhadap brand equity dilakukan baik oleh perusahaan sebagai penilaian performa individual maupun oleh organisasi eksternal yang bertujuan sebagai ajang evaluasi kategori pasar tertentu. Seperti halnya yang dilakukan oleh Frontier Group melalui Top Brand Awards. Agar ajang penghargaan seperti Top Brand Awards dapat menghasilkan hasil yang akurat, tentunya diperlukan data dengan jumlah yang besar dan variatif. Untuk mendapatkan hal tersebut, penggunaan metode survei konvensional berpotensi untuk menggunakan biaya dan tenaga yang besar. Dengan tingginya angka penggunaan sosial media di Indonesia, hal ini memicu peneliti untuk mencoba menemukan alternatif yang dapat mengurangi cost dari metode konvensional tersebut, yaitu dengan memanfaatkan data yang berasal dari media sosial, tepatnya data tweet pada platform Twitter. Penelitian dilakukan terhadap sampel 4 kategori dari Top Brand Awards dari tahun 2015 hingga 2021, yaitu ISP Fixed, Jasa Transportasi Online, Situs Jual Beli Online, dan Jasa Kurir. Data tweet didapatkan dan diolah melalui pendekatan text mining. Text analysis dilakukan berdasarkan pemetaan model data terhadap atribut yang dimiliki oleh model brand equity. Adapun atribut dari model brand equity yaitu brand loyalty, brand associations/ awareness, dan perceived quality ditentukan melalui proses Systematic literature Review (SLR). Proses text mining memanfaatkan atribut tweet seperti rawContent, likeCount, dan retweetCount untuk menghasilkan skor brand equity dari setiap merek di tiap kategori sampel berdasarkan tahun tweet. Skor tersebut digunakan sebagai perbandingan terhadap ground truth, yaitu peringkat dan skor setiap brand pada Top Brand Index. Sebagai hasil, didapatkan bahwa pengukuran brand equity melalui pendekatan text mining mendapatkan skor kemiripan hingga sebesar 83.72% terhadap pendekatan konvensional yang didapatkan pada Top Brand Awards.

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Brand equity is a factor that can provide benefits to the overall value of the company in the perspective of a consumer. Keeping that in mind, measurement towards brand equity is performed either by each company as an individual performance evaluation or by an external organization with the purpose of evaluating certain market categories. As present in the case of Frontier Group through the Top Brand Awards. In order to produce accurate results, large and varied amounts of data are necessary which potentially use large amounts of cost and effort. With the increasing number of social media usage in Indonesia, triggers an idea of finding alternatives that can reduce the costs of conventional methods, mainly by utilizing data originating from social media, which is tweet data from Twitter platform to be exact. Research is conducted on a sample of 4 categories from the Top Brand Awards in a period from 2015 to 2021. Tweet data is obtained and processed through a text mining approach. Text analysis is carried out based on the mapping of the data model to the attributes of the brand equity model. The attributes of the brand equity model, namely brand loyalty, brand associations/ awareness, and perceived quality are determined through a Systematic Literature Review (SLR) process. The text mining process utilizes tweet attributes such as rawContent, likeCount, and retweetCount for generating a brand equity score for each brand on every sample category based on the year of the tweet. This score is going be used as a comparison to the ground truth, which is the ranking and score of each brand on the Top Brand Index. As a result, it was found that measuring brand equity through the text mining approach obtained a similarity score of up to 83.72% against the conventional approach obtained at the Top Brand Awards."

"Brand equity merupakan hal yang dapat memberikan manfaat bagi nilai keseluruhan perusahaan di mata konsumen. Mengetahui hal tersebut, pengukuran terhadap brand equity dilakukan baik oleh perusahaan sebagai penilaian performa individual maupun oleh organisasi eksternal yang bertujuan sebagai ajang evaluasi kategori pasar tertentu. Seperti halnya yang dilakukan oleh Frontier Group melalui Top Brand Awards. Agar ajang penghargaan seperti Top Brand Awards dapat menghasilkan hasil yang akurat, tentunya diperlukan data dengan jumlah yang besar dan variatif. Untuk mendapatkan hal tersebut, penggunaan metode survei konvensional berpotensi untuk menggunakan biaya dan tenaga yang besar. Dengan tingginya angka penggunaan sosial media di Indonesia, hal ini memicu peneliti untuk mencoba menemukan alternatif yang dapat mengurangi cost dari metode konvensional tersebut, yaitu dengan memanfaatkan data yang berasal dari media sosial, tepatnya data tweet pada platform Twitter. Penelitian dilakukan terhadap sampel 4 kategori dari Top Brand Awards dari tahun 2015 hingga 2021, yaitu ISP Fixed, Jasa Transportasi Online, Situs Jual Beli Online, dan Jasa Kurir. Data tweet didapatkan dan diolah melalui pendekatan text mining. Text analysis dilakukan berdasarkan pemetaan model data terhadap atribut yang dimiliki oleh model brand equity. Adapun atribut dari model brand equity yaitu brand loyalty, brand associations/ awareness, dan perceived quality ditentukan melalui proses Systematic literature Review (SLR). Proses text mining memanfaatkan atribut tweet seperti rawContent, likeCount, dan retweetCount untuk menghasilkan skor brand equity dari setiap merek di tiap kategori sampel berdasarkan tahun tweet. Skor tersebut digunakan sebagai perbandingan terhadap ground truth, yaitu peringkat dan skor setiap brand pada Top Brand Index. Sebagai hasil, didapatkan bahwa pengukuran brand equity melalui pendekatan text mining mendapatkan skor kemiripan hingga sebesar 83.72% terhadap pendekatan konvensional yang didapatkan pada Top Brand Awards.

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Brand equity is a factor that can provide benefits to the overall value of the company in the perspective of a consumer. Keeping that in mind, measurement towards brand equity is performed either by each company as an individual performance evaluation or by an external organization with the purpose of evaluating certain market categories. As present in the case of Frontier Group through the Top Brand Awards. In order to produce accurate results, large and varied amounts of data are necessary which potentially use large amounts of cost and effort. With the increasing number of social media usage in Indonesia, triggers an idea of finding alternatives that can reduce the costs of conventional methods, mainly by utilizing data originating from social media, which is tweet data from Twitter platform to be exact. Research is conducted on a sample of 4 categories from the Top Brand Awards in a period from 2015 to 2021. Tweet data is obtained and processed through a text mining approach. Text analysis is carried out based on the mapping of the data model to the attributes of the brand equity model. The attributes of the brand equity model, namely brand loyalty, brand associations/ awareness, and perceived quality are determined through a Systematic Literature Review (SLR) process. The text mining process utilizes tweet attributes such as rawContent, likeCount, and retweetCount for generating a brand equity score for each brand on every sample category based on the year of the tweet. This score is going be used as a comparison to the ground truth, which is the ranking and score of each brand on the Top Brand Index. As a result, it was found that measuring brand equity through the text mining approach obtained a similarity score of up to 83.72% against the conventional approach obtained at the Top Brand Awards."

"Penelitian ini dilatarbelakangi oleh adanya masalah kepercayaan dan pilihan media masyarakat saat ini, dimana banyak media yang diiringi oleh kepentingan politik membuat masyarakat mempunyai pertimbangan baru dalam menentukan brand media mana yang akan dikonsumsi. Penelitian ini merupakan penelitian kuantitatif dengan metode survei terhadap 180 responden penelitian yang dipilih secara purposive. Teknik analisis yang digunakan adalah analisis regresi berganda dengan empat variabel independent. Penelitian ini menemukan adanya pengaruh yang signifikan antara keseluruhan variabel brand equity yang meliputi brand awareness, brand image, perceived quality, dan brand loyalty terhadap brand preference seseorang terkait pilihan media berita televisi. Dari hasil uji determinasi yang didapatkan, terdapat 61,6% pengaruh yang dihasilkan keempat dimensi tersebut terhadap brand preference dimana sisanya dapat dijelaskan oleh faktor-faktor lainnya yang tidak diteliti pada penelitian ini.

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To begin with this thesis was motivated by the growth of media industry in Indonesia. Which lead to the highest competition of audience as a market. Therefore branding of the media may become one of so many aspect that would lead to develope more audience. This thesis was made by Quantitative method using statistic involved 180 responden using regresion analysis with four independent variable.

This theis is lookout for significant relationship between the overall brand equity variables that include brand awareness, brand image, perceived quality, and brand loyalty to the brand preference an individual regarding selection of television news media. Determination of test results obtained, there is a 61.6% the effects produced these four dimensions of brand preference where the rest can be explained by other factors not examined in this study."

"Tujuan dari penelitian ini adalah untuk mengetahui pengaruh firm created social media brand communication terhadap Consumer Based Brand Equity (CBBE) metrics yang terdiri atas brand awareness/ associations, brand loyalty dan perceived quality melalui Facebook pada studi kasus Pertamax. Penelitian ini merupakan replikasi dari penelitian sebelumnya oleh Schivinski dan Dabrowski (2014) dengan menggunakan non probability sampling melalui online survey pada Facebook PertamaxIND serta menggunakan teknik Structural Equation Modelling (SEM). Berdasarkan analisis terhadap data 426 responden pengguna Pertamax yang berdomisili di wilayah Jabodetabek diperoleh hasil bahwa evaluasi positif dari firm-created social media brand communication secara positif mempengaruhi brand awareness/associations, brand loyalty, dan perceived quality. Selain itu, brand awareness/ associations juga secara positif mempengaruhi brand loyalty dan perceived quality.

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The purpose of this study was to investigate the influence of social media firm created brand communication to the Consumer-Based Brand Equity (CBBE) metrics consisting of brand awareness /associations, brand loyalty and perceived quality via Facebook on case studies Pertamax. This study is a replication of a previous study by Schivinski and Dabrowski (2014) by using a non-probability sampling through an online survey on Facebook PertamaxIND and using Structural Equation Modelling (SEM).

Based on an analysis of the data 426 respondents Pertamax users who live in the Greater Jakarta area showed that the positive evaluation of the firm-created social media brand communication positively influence brand awareness/ associations, brand loyalty, and perceived quality. Additionally, brand awareness/ associations also positively influence brand loyalty and perceived quality."

"[ABSTRAKPenelitian ini bertujuan untuk mengetahui apakah antecedents internalbrand equity yang dikembangkan oleh Baumgarth dan Schmidt (2010) benarmempengaruhi internal brand equity perusahaan dan mengetahui apakah internalbrand equity dari perspektif karyawan sama dengan customer brand equity dariperspektif konsumen . Sampel penelitian ini adalah karyawan outlet Nike dankonsumen Nike. Partial Least Square digunakan dengan software Wrap PLS 4.0digunakan untuk menganalisis data. Hasil analisis menunjukkan bahwa internalbrand commitment, internal brand knowledge, internal brand involvementberpengaruh terhadap internal brand equity.Sedangkan brand orientation tidak terbukti memiliki pengaruh langsungterhadap internal brand equity, dan brand orientation tidak terbukti mempunyaipengaruh langsung terhadap internal brand knowledge namun melalui internalbrand involvement memiliki pengaruh yang cukup signifikan. Temuan empirislain yang penting dengan menggunakan analisis independent t test tidak terbuktiInternal brand equity dari perspektif karyawan sama dengan customer brandequity dari perspektif konsumen.

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ABSTRACTThis study aims to determine whether antecedents of internal brand equitydeveloped by Baumgarth and Schmidt (2010) and determine whether the internalbrand equity from the perspective of the employee similar with the customerbrand equity from a consumer perspective.The samples of this study is anemployees and consumers of Nike. Partial Least Square used with software WrapPLS 4.0 used to analyze the data. The result show that internal brand commitment,internal brand knowledge, internal brand involvement has a significant impact oninternal brand equity.Where as brand orientation proved to have no direct impact to internalbrand equity, and brand orientation proved to have no direct impact on the internalbrand knowledge but through internal brand involvement has a significant impact.Another important empirical findings using independent t test analysis is notproven Internal brand equity from the perspective of the employee similar withthe customer brand equity from a consumer perspective, This study aims to determine whether antecedents of internal brand equitydeveloped by Baumgarth and Schmidt (2010) and determine whether the internalbrand equity from the perspective of the employee similar with the customerbrand equity from a consumer perspective.The samples of this study is anemployees and consumers of Nike. Partial Least Square used with software WrapPLS 4.0 used to analyze the data. The result show that internal brand commitment,internal brand knowledge, internal brand involvement has a significant impact oninternal brand equity.Where as brand orientation proved to have no direct impact to internalbrand equity, and brand orientation proved to have no direct impact on the internalbrand knowledge but through internal brand involvement has a significant impact.Another important empirical findings using independent t test analysis is notproven Internal brand equity from the perspective of the employee similar withthe customer brand equity from a consumer perspective]"

"[ABSTRAKEkuitas merek merupakan serangkaian aset dan kewajiban merek yang terkaitdengan sebuah merek, nama dan simbolnya, yang menambah atau menguranginilai yang diberikan sebuah produk atau jasa kepada perusahaan atau pelangganperusahaan tersebut. Penelitian ini membahas tentang pengaruh elemen-elemenutama ekuitas merek, yaitu persepsi kualitas, kesadaran merek, asosiasi merek,dan loyalitas merek, dalam membangun ekuitas merek Shell Helix HX3. Hasilpenelitian menunjukkan bahwa hanya loyalitas merek yang memiliki pengaruhpositif yang signifikan terhadap ekuitas merek Shell Helix HX3. Dengandemikian, sebaiknya Shell Indonesia terus meningkatkan aktivitas komunikasipemasaran terpadu secara terencana dan berkelanjutan untuk meningkatkanloyalitas merek dan selanjutnya ekuitas merek Shell Helix HX3.

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ABSTRACTBrand equity is a set of assets (and liabilities) linked to a brand's name andsymbol that adds to (or subtracts from) the value provided by a product or serviceto a firm and/or that firm's customers. This study discusses the influence of themain elements of brand equity, including perceived quality, brand awareness,brand association, and brand loyalty, in building brand equity of Shell Helix HX3.The results showed that the only element that has a significant positive effect onbrand equity of Shell Helix HX3 was brand loyalty. Thus, Shell Indonesia shouldcontinue to improve the integrated marketing communications activities in aplanned and sustainable manner to increase brand loyalty and subsequentlybrand equity of Shell Helix HX3, Brand equity is a set of assets (and liabilities) linked to a brand's name andsymbol that adds to (or subtracts from) the value provided by a product or serviceto a firm and/or that firm's customers. This study discusses the influence of themain elements of brand equity, including perceived quality, brand awareness,brand association, and brand loyalty, in building brand equity of Shell Helix HX3.The results showed that the only element that has a significant positive effect onbrand equity of Shell Helix HX3 was brand loyalty. Thus, Shell Indonesia shouldcontinue to improve the integrated marketing communications activities in aplanned and sustainable manner to increase brand loyalty and subsequentlybrand equity of Shell Helix HX3]"

"Penelitian ini menganalisis pengaruh Rebranding terhadap Brand Loyalty dan terhadap Brand Equity pada Indosat Ooredoo. Indosat Ooredoo dinyatakan berhasil dalam melakukan rebranding. Hal ini terbukti dengan adanya prilaku positif yang di tunjukkan oleh konsumen dan meningkatnya brand equity yang di pengaruhi oleh brand loyalty. Hasil penelitian ini menemukan bahwa rebranding yang dilakukan oleh Indosat Ooredoo berhasil meningkatkan brand equity dengan mempertahankan nama "Indosat" pada perubahan logo / nama produk. Dengan ini,  loyalitas brand sebagai variabel mediasi berhasil meningkatkan brand equity Indosat Ooredoo. Pengujian dilakukan dengan menggunakan model analisis regresi dengan metode analisis data deskriptif. Dengan wilayah persebaran kuesioner di wilayah Jabodetabek.

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This research analyzes the effect of Rebranding on Brand Loyalty and to Brand Equity on Indosat Ooredoo. Indosat Ooredoo was declared successful in rebranding. This is evidenced by the positive behavior given by consumers and increased brand equity that is influenced by brand loyalty. The results of this study found that the rebranding conducted by Indosat Ooredoo managed to increase brand equity by maintaining the name "Indosat" on the change of logo / product name. It is hereby stated that brand loyalty as a mediating variable succeeded in increasing Indosat Ooredoo's brand equity. The test is done by using regression model with descriptive data analysis method. With the distribution area of questionnaires in Jabodetabek area."

"This study investigates the effect of the Brand Equity on the Customer Satisfaction and the Brand Loyalty of Starbucksand Excelso coffee shops’ customers. Starbucks is the strongest competitor of Excelso. Data used in this study wasprimary data which were collected through closed questionnaires with 1-5 Likert scale. A sample of this study was 270respondents; 135 respondents for each brand. The study used Structural Equation Modelling (SEM) operated by LISRELprogram to analyze the hypothesis. The results of this study showed that The Physical Quality, the Ideal Self-Congruence,and the Lifestyle Congruence have a positive and significant impact on the Customer Satisfaction on Excelso and Starbucks.Staff behaviour only have a positive and significant impact on the Customer Satisfaction in the Excelso; whereas,brand identification only have a positive and significant impact on the Customer Satisfaction in the Starbucks. However,in both of coffee shop brand, the Consumer Satisfaction have a positive and significant impact on the Brand Loyalty.Penelitian bertujuan menguji dampak brand equity terhadap customer satisfaction dan brand loyalty pada konsumen KedaiKopi Excelso dan Starbucks. Dalam hal ini, Excelso merupakan kompetitor terkuat dari Starbucks. Penelitian menggunakan dataprimer yang dikumpulkan melalui pengisian kuesioner tertutup menggunakan skala Likert 1-5. Total responden yang menjadisampel dalam penelitian ini adalah 270 orang; 135 orang diantaranya merupakan konsumen dari Excelso dan 135 orang merupakankonsumen dari Starbucks. Penelitian ini dilakukan dengan menggunakan Structural Equation Modelling (SEM) dan diolah denganbantuan Software LISREL. Hasil penelitian menunjukkan bahwa physical quality, ideal self-congruence, dan lifestyle congruencemerupakan faktor-faktor yang berpengaruh positif secara signifikan terhadap customer satisfaction di Excelso dan Starbucks. Staffbehaviour hanya memiliki pengaruh positif secara signifikan terhadap customer satisfaction di Excelso; adapun brand identificationhanya memiliki pengaruh positif secara signifikan terhadap customer satisfaction di Starbucks. Baik di Excelso maupun di Starbucks,customer satisfaction memiliki pengaruh positif secara signifikan terhadap brand loyalty."

"Penelitian ini menggunakan metode menelitian SEM, dengan mengacu pada penelitian yang pernah dilakukan oleh Kim&Ko (2012) yang dilakukan di Korea dengan objek penelitian Louis Vuitton. Penelitian mencoba menguji hubungan antara pemasaran melali media sosial terhadap ekuitas nilai, ekuitas hubungan, ekuitas merek, keinginan untuk membeli dan ekuitas konsumen. Penelitian ini mencoba mereplikasi metode tersebut dengan objek penelitian sepatu Adorable, dikarenakan memiliki aset pemasaran melalui media sosial yang aktif. Dengan responden penelitian sejumlah 100 orang merupakan pemilik akun media sosial yang pernah mengunjungi media sosial sepatu Adorable dan juga pernah membeli produk sepatu Adorable. Dengan 10 hipotesis dimana terdapat 5 hipotesis yang memiliki hasil yang signifikan dan 5 hipotesis dengan hasil tidak signifikan.

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This research is using structual equation modeling (SEM) method. With referance to Kim&Ko (20102) in South Korea with research object Louis Vuitton, they aimed to examine the influence of marketing activities through social media to equity value , equity relationships , brand equity , ending on the purchase intention and customer equity. In this study, the researcher try to replicating the methode to local product Adorable shoes, because it has active social media asset. Respondents of this study was 100 people is a social media account owner has ever visited a social media Adorable shoes and also ever buy a product Adorable shoes . there are 10 hypothesis with the result that 5 of the hypothesis is significant and the result is not significant."