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"Tesis ini mengkaji peran Inovasi Merek dan Persepsi Kualitas dalam membentuk Nilai Persepsi di pasar Indonesia. Penelitian ini melibatkan partisipan dari semua jenis kelamin yang berusia di atas 18 tahun, yang diminta untuk mengidentifikasi merek yang memiliki hubungan erat dengan mereka, tanpa memandang industri atau kategori produknya. Data dari 231 responden dianalisis menggunakan perangkat lunak SmartPLS 3.2.9. Temuan penelitian menunjukkan bahwa Inovasi Merek berpengaruh positif terhadap Persepsi Kualitas dan Nilai Persepsi, sementara Persepsi Kualitas berpengaruh positif terhadap Nilai Persepsi. Namun, tidak ditemukan hubungan signifikan antara Pengalaman Merek, Kepribadian Merek, dan Nilai Persepsi. Hasil ini menyarankan bahwa merek-merek sebaiknya berfokus pada meningkatkan inovasi mereka untuk meningkatkan Persepsi Kualitas dan, akhirnya, Nilai Persepsi. Penelitian ini memberikan kontribusi dalam memahami persepsi konsumen dan memberikan wawasan bagi pemasar merek untuk mengembangkan strategi efektif di pasar Indonesia.

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This thesis examines the role of Brand Innovativeness and Perceived Quality in shaping Perceived Value in the Indonesian market. The study includes participants of any gender above 18 years old who were asked to identify a brand they have a close connection to, regardless of industry or product category. Data from 231 respondents were analyzed using SmartPLS 3.2.9 software. The findings indicate that Brand Innovativeness positively influences Perceived Quality and Perceived Value, while Perceived Quality positively influences Perceived Value. However, no significant relationships were found between Brand Experience, Brand Personality, and Perceived Value. These results suggest that brands should focus on enhancing their innovativeness to improve Perceived Quality and, subsequently, Perceived Value. This research contributes to understanding consumer perceptions and provides insights for brand marketers to develop effective strategies in the Indonesian market. "

"Penggunaan merek selain untuk memperdagangkan produk pemilik merek yang berhak juga dapat digunakan sebagai petunjuk deskriptif untuk produk lain di e-commerce. Penggunaan merek sebagai petunjuk deskriptif dibagi menjadi dua yakni dengan itikad baik dan itikad tidak baik. Dalam skripsi ini, dibahas bahwa penggunaan merek sebagai petunjuk deskriptif dapat diduga sebagai pelanggaran jika adanya itikad buruk dalam hal bertujuan meniru, memalsukan, atau membonceng merek dan membingungkan pasar. Merek dilindungi berdasarkan peraturan perundang-undangan untuk perdagangan di platform e-commerce dan dapat dilakukan beberapa upaya berupa upaya hukum dan non-hukum berupa kebijakan penghapusan terhadap pihak yang menggunakan merek dengan itikad tidak baik.

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The usage of a mark besides for selling products of the rightful brand owner can also be used as a descriptive guide for other products in e-commerce. The use of the mark as a descriptive guide is divided into two, namely in good faith and in bad faith. In this thesis, it is discussed that the use of a mark as a descriptive guide can be suspected as a violation if there is bad faith in terms of the aim of imitating, falsifying, or piggybacking on the brand and confusing the market. Marks are protected based on laws and regulations for trading on e-commerce platforms and several efforts can be made in the form of legal and non-legal efforts in the form of policies to remove those who use the mark in bad faith."

"ABSTRAKTeori dan penelitian terbaru telah menunjukkan keberhasilan brand community dalam menjalin hubungan jangka panjang dengan pelanggan (Carlson, Suter, & Brown, 2008). Oleh karena itu, pemasar menjadi semakin tertarik menciptakan brand community. Namun, dasar-dasar psikologis persepsi pelanggan tentang komunitas dengan pengguna merek lain kurang dieksplorasi. Teori yang diaplikasikan dalam penelitian ini adalah Social Identity Theory dengan menguji anteseden baru dari Psychological Sense of Brand Community (PSBC) di kalangan pengguna iPhone. Structural Equation Modeling (SEM) digunakan untuk menilai hubungan yang dihipotesiskan. Hasil penelitian menunjukkan bahwa PSBC berkontribusi positif terhadap komitmen dan loyalitas pengguna iPhone.

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ABSTRACTRecent theory and research efforts have demonstrated the efficacy of brand communities at establishing long-term relationships with their customers (Carlson, Suter, & Brown, 2008). Therefore, marketers become increasingly interested in creating brand communities. However, the psychological underpinnings of customer perceptions about the community with other brand users are less explored. The theory applied in this study is Social Identity Theory by examining new antecedents from Psychological Sense of Brand Community (PSBC) among iPhone users. Structural Equation Modeling (SEM) was used to assess the hypothesized relationships. The findings showed that PSBC positively contributes to iPhone users commitment and loyalty"

"Walau konsep Brand Origin (BO) sudah banyak diteliti, namun masih jarang yang berfokus pada produk experiential seperti musik. Adapun tujuan dari penelitian ini adalah untuk mengetahui pengaruh persepsi BO sebagai faktor objektif dengan product usage experience sebagai faktor subjektif terhadap minat beli produk musik yang berasal dari dua BO berbeda, yaitu Indonesia (lokal) dan Amerika Serikat (asing). Metode yang digunakan adalah penelitian kuantitatif, dengan mayoritas responden berumur muda berjumlah 137 orang. Data empiris yang dikumpulkan lewat survei digunakan untuk menguji dua set hipotesa terkait BO Indonesia dan BO Amerika Serikat. Hasil penelitian menunjukkan jika persepsi BO memiliki pengaruh langsung terhadap persepsi kualitas namun tidak memiliki pengaruh langsung terhadap minat beli produk musik baik Indonesia maupun Amerika Serikat. Sedangkan product usage experience memiliki pengaruh langsung terhadap persepsi kualitas dan minat beli. Hasil penelitian ini juga menunjukkan jika persepsi kualitas memiliki pengaruh langsung terhadap minat beli produk musik Amerika Serikat namun tidak memiliki pengaruh langsung terhadap minat beli produk musik Indonesia.

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Although the concept of Brand Origin (BO) has been widely studied, but it was rarely focused on experiential products such as music. The purpose of this study is to investigate the influence of BO perception as an objective factor and product usage experience as a subjective factor to the perceived quality and purchase intention of music products that come from two different BO, namely Indonesia (local) and the United States (foreign) among Indonesian consumers.

The method used is quantitative research, involving 137 respondents with the majority of young respondents. Empirical data collected via surveys were used to test two sets of hypotheses related to the BO of Indonesia and the United States.

The results indicated that the BO perception has a direct influence on perceived quality but has no direct influence on purchase intention both Indonesia and the United States music products, while product usage experience has direct influence both on perceived quality and purchase intention. The results also demonstrate that perceived quality has a direct influence on purchase intention of United States music products, but has no direct influence on purchase intention of Indonesia music products."

"Tesis ini menganalisa pengaruh customer perceived value, brand trust, dan brand affect terbadap brand loyalty. Studi ini adalah riset kuantitatifyang menggunakan data primer melalui kuesioner yang disebarkan ke pengguna telepon genggrnn di Jakarta. Desain riset ini adalab riset desktiptif yang menggunakan metode analisa regresi sederbana. Hasil penelitian ini menunjukkan babwa teradapat hubungan yang positif dan signifikan antara customer perceived value, brand trust, dan brand affect dalam membangun brand loyalty.

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This thesis analyzed the effect of customer perceived value, brand trust, brand affect to build brand loyalty. This research is a quantitative research which uses primary data through questionaire from mobile phone users in Jakarta. The design of this research is a descriptive research which use simple regression method. The results of this research show that there is a positive and significant relationship between customer perceived value, brand trust, and brand affect to build brand loyalty.

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"Keputusan pemerintah Indonesia melakukan hilirisasi komoditas nikel menimbulkan resistensi domestik maupun internasional. Meskipun demikian, kebijakan hilirisasi telah menghasilkan peningkatan pada ekspor produk turunan nikel. Penelitian ini bertujuan menjelaskan dan mendeskripsikan peran pemerintah Indonesia dalam meningkatkan partisipasi rantai nilai global komoditas nikel serta memetakan resistensi domestik maupun internasional yang muncul. Memanfaatkan konsep upgrading dan governance dalam rantai nilai global. Studi ini menemukan empat bentuk peningkatan partisipasi dan empat jenis peran pemerintah. Bentuk peningkatan partisipasi secara produk, proses, fungsi, dan sektoral. Sementara, peranan pemerintah antara lain sebagai fasilitator, regulator, produsen, dan konsumen dalam mendukung kebijakan hilirisasi. Selain itu, kebijakan hilirisasi nikel memicu gugatan dari negara Uni Eropa, dan investasi dari Cina, Jepang, Korea Selatan, serta pengusaha domestik.

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The decision of the Indonesian government to downstream nickel commodities has reacted to domestic and international resistance. However, the downstream policy has been increasing nickel derivative product exports. This study aims to explain and describe the role of the Indonesian government in upgrading nickel commodities in the global supply chain and mapping the rise of domestic and international resistance. Adopted the concept of upgrading and governance in global value chains. This study found four forms of upgrading and four types of government roles. The form of upgrading is in products, processes, functions, and sectors. Meanwhile, the role of government includes being a facilitator, regulator, producer, and consumer in supporting downstream policies. In addition, the nickel downstream policy has been disputed by the European Union in WTO and generated investment from Cina, Japan, South Korea, and domestic players."

"Tesis ini membahas pengaruh kualitas parent brand, brand extension fit, sikap akan iklan brand extension (Aad), dan konsep merek dalam mengevaluasi brand extension (Aext) dan parent brand setelah brand extension (Apb). Penelitian ini merupakan penelitian eksperimen dengan analisis dengan ANOVA, Uji t, dan structural equation model (SEM) dengan pendekatan multigrup. Iklan emosional dan konsep merek simbolik memiliki hasil evaluasi konsumen yang lebih baik dalam penelitian ini. Selain itu, Aad merupakan faktor yang paling memengaruhi Aext. Aad dimediasi penuh oleh Aext dalam memengaruhi Apb. Brand extension fit tidak memengaruhi Aext & Apb ketika diukur bersama dengan Aad dan kualitas parent brand. Analisis moderasi dengan SEM multigrup tidak menunjukkan perbedaan kelompok yang signifikan dalam penelitian ini. Meskipun demikian, brand extension fit terbukti berinteraksi dengan konsep merek dalam memengaruhi Aext. Disarankan untuk melaksanakan penelitian lanjutan untuk moderate fit brand extension, pelibatan konsep merek lainnya, jenis produk high involvement lainnya, merek-merek lain, dan jenis strategi komunikasi pemasaran lainnya, serta kombinasi strategi iklan informasional dan emosional, pemberian iklan yang berulang, dan field experiment.

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This study discusses the influence of parent brand quality, brand extension fit, attitude toward brand extension ad (Aad), and brand concept in evaluating brand extension (Aext) and the parent brand after brand extension (Apb). This research is an experimental study with analysis by ANOVA, t test, and structural equation models (SEM) with multigrup approach. Emotional ad and symbolic brand concept has better consumer evaluation in this study. In addition, Aad is the most influencing factor Aext. Aad is fully mediated by Aext in influencing Apb. Brand extension fit does not affect Aext & Apb when measured along with the Aad and parent brand quality.

The moderation analysis using SEM multigrup showed no significant group differences in this study. However, brand extension fit interacts with brand concept in influencing Aext. It is recommended to carry out further research to moderate fit brand extension, other brand concept, other types of high involvement products, other brands, and other types of marketing communication strategies, as well as a combination of informational and emotional advertising strategy, repeated advertising exposures, and field experiment."

"Penelitian ini bertujuan untuk menganalisis pengaruh dari brand experience yang berkaitan dengan brand love serta perceived quality terhadap brand loyalty konsumen. Peran brand trust sebagai moderasi juga dianalisis pada dua merek ponsel pintar yang digunakan di Indonesia, yaitu Apple dan Samsung. Untuk menguji 9 hipotesis, desain penelitian ini menggunakan pendekatan metode kuantitatif berupa cross sectional survey menggunakan kuesioner daring. Dengan teknik purposive sampling berhasil dikumpulkan 437 responden, yaitu pengguna ponsel pintar Apple dan Samsung selama minimal 6 bulan terakhir, berusia minimal 17 tahun, dan berdomisili di Indonesia. Pengolahan data menggunakan metode Structural Equation Modeling (SEM) dengan software SmartPLS, memperlihatkan 6 hipotesis terbukti signifikan. Hasil dari penelitian ini menunjukkan tidak ada pengaruh positif brand experience terhadap brand loyalty secara langsung. Namun, brand love dan perceived quality memiliki pengaruh positif terhadap brand loyalty secara langsung dan tidak langsung (mediasi). Kemudian, moderator brand trust tidak memiliki pengaruh pada hubungan brand experience dengan brand love maupun brand loyalty. Penemuan studi ini memberikan wawasan bagi perusahaan ponsel pintar agar dapat meningkatkan brand loyalty dengan memperhatikan faktor brand love dan perceived quality, khususnya di Indonesia.

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This research purpose is to analyze the effect of brand experience related to brand love and perceived quality towards brand loyalty. The role of brand trust moderation is also analyzed in two smartphone brands used in Indonesia as the object, Apple and Samsung. To test 9 hypotheses, the research design used in this study is the quantitative method through cross sectional survey with an online questionnaire. With purposive sampling technique 437 respondents gained, which are active Apple and Samsung smartphone users for the last 6 months, a minimum of 17 years old, and Indonesian domicile. Data analysis used was Structural Equation Modeling (SEM) with SmartPLS software, showed 6 hypotheses are significant. The result shows there is no significant positive effect on brand experience towards brand loyalty directly. However, there are positive effects of brand love and perceived quality towards brand loyalty both directly and indirectly (mediation). Moreover, brand trust as a moderator does not effect the variable’s relationship. This study offers valuable knowledge for smartphone companies to support their brand loyalty while focusing on brand love and perceived quality aspects, especially in Indonesia."

"Tujuan penelitian ini adalah untuk melihat sikap responden terhadap Starbucks sebagai suatu green brand yang berujung kepada perilaku loyalitas. Starbucks dijadikan studi kasus utama penelitian ini dengan alasan karena Starbucks merupakan salah satu brand coffeeshop yang paling gencar melakukan green movement. Penelitian ini menargetkan konsumen Starbucks yang tergolong loyal dan berdomisili di daerah Jabodetabek, dengan jumlah responden mencapai 391 orang. Penelitian ini menggunakan berbagai macam variabel untuk diteliti, seperti utilitarian environmental benefits, warm glow benefits, dan green transparency sebagai tiga variabel independen utama yang memiliki pengaruh terhadap green perceived value konsumen, yang kemudian berdampak pada self-brand connection dan berujung pada brand loyalty. Metode yang digunakan dalam penelitian ini adalah structural equation modeling agar dapat mengukur pengaruh hubungan variabel penelitian secara simultan. Setelah penelitian dilakukan, hasil menunjukkan bahwa ketiga variabel independen utama mempengaruhi green perceived value yang juga berperan sebagai mediasi antara ketiga variabel independen dengan brand loyalty melalui variabel self-brand connection.

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The purpose of this study is to observe how respondent rsquo s attitude towards Starbucks as a green brand, and how it later influences their loyalty behaviors. This study focuses on Starbucks because it is one of the leading coffeeshop in terms of green movement and initiatives. This study targets Starbucks consumers who are considered loyal to the brand and who reside in Jabodetabek, with the total number of respondents up to 391.

There are various variables that are used in this study, such as utilitarian environmental benefits, warm glow benefits, and green transparency as the main independent variables which are considered to have an effect on green perceived value, which later on also influences self brand connection of Starbucks consumers , and ultimately affects the brand loyalty of their consumers.

This study uses structural equation modeling as its main methodology, as it is able to calculate the significance of every relationship simultaneously. This study results in the first three independent variables significantly affected green perceived value, in which it is also found to affect brand loyalty through self brand connection."

"Seiring dengan meningkatnya masalah lingkungan, industri perawatan pribadi semakin sadar untuk mempromosikan merek ramah lingkungan. Penelitian ini bertujuan untuk melihat bagaimana Green Brand Innovativeness dan Green Perceived Value mempengaruhi Green Brand Loyalty. Studi penelitian ini juga membahas peran variabel mediasi Self Brand Connection dan variabel moderating Green Knowledge dalam kaitannya dengan Green Brand Loyalty. Studi riset ini berhasil mengumpulkan 819 responden Indonesia yang berdomisili di Indonesia dan pernah membeli green personal care melalui survei online. Data diolah menggunakan Structural Equation Model (SEM) dengan software LISREL 8.8. Temuan menunjukkan bahwa Green Brand Innovativeness dan Green Perceived Value secara tidak langsung mempengaruhi Green Brand Loyalty konsumen, dan Self Brand Connection memediasi hubungan antara Green Perceived Value terhadap Brand Loyalty. Namun, Green Knowledge tidak terbukti sebagai variabel moderator. Penelitian ini akan bermanfaat bagi sumber akademik untuk penelitian masa depan, praktisi di industri merek hijau untuk meningkatkan loyalitas pelanggan, dan masa depan lingkungan.

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Along with the increase in environmental problems, the personal care industry is being more aware of promoting green brands. The objective of this research study is to see how Green Brand Innovativeness and Green Perceived Value influencing Green Brand Loyalty. This research study also discusses the role of the mediating variable Self Brand Connection and a moderating variable Green Knowledge in the linkage to Green Brand Loyalty. This research study managed to collect 819 Indonesian respondents who domiciled in Indonesia and have purchased green personal care through an online survey. The data was processed using the Structural Equation Model (SEM) with software LISREL 8.8. The finding suggests that Green Brand Innovativeness and Green Perceived Value indirectly influence consumer’s Green Brand Loyalty, and Self Brand Connection mediates the relationship between Green Perceived Value to Brand Loyalty. However, Green Knowledge was not proven as a moderator variable. This research will benefit academic resources for future research, practitioners in the green brand industry to increase customer loyalty, and the future of the environment."