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"This book analyses the importance of consumer behaviour in sustainable fashion and consumption. Consumer behaviour plays a major role in sustainability, and when it comes to textile products, a number of studies have shown that for certain product categories, consumer behaviour during use and disposal stages influences the entire life cycle impacts of the product more than the raw material and manufacturing stages. However green the production, the overall sustainability of a product depends on the consumers who use and dispose of it."

"This book discusses the connection between fast fashion brands and customer-centric sustainability. It highlights what consumers can do with fast fashion and the important aspects that need to be addressed to make fast fashion sustainable. Fast fashion is an inevitable element in today’s fashion business cycle and its adverse impacts on sustainable fashion are a major issue."

"Kemajuan teknologi yang bergerak cepat memengaruhi gaya hidup konsumen secara global, dalam hal mengakses dan menyebarkan informasi digital (E-WOM), membeli barang dan jasa secara online, dan mengonsumsi makanan cepat saji yang berdampak negatif terhadap lingkungan dari limbah. Penelitian tesis ini dilakukan untuk melihat pengaruh hubungan antara keterlibatan E-WOM dan sikap terhadap lingkungan terhadap niat untuk membeli produk hijau pada konsumen dewasa muda. Penelitian korelasional dengan metode non-probability sampling dengan sampel 479 partisipan, dewasa muda berusia 18-34 tahun dengan membagikan kuesioner online dengan topik Green Consumers.Hasil penelitian menunjukkan bahwa keterlibatan E-WOM dan sikap terhadap lingkungan secara simultan memiliki pengaruh signifikan terhadap niat untuk membeli produk ramah lingkungan. Hubungan positif antara keterlibatan E-WOM dan hubungan negatif dari sikap terhadap lingkungan terhadap niat untuk membeli produk hijau dapat menjadi pernyataan bahwa semakin tinggi keterlibatan individu dalam E-WOM, dan semakin rendah atau negatif sikap terhadap lingkungan akan meningkat niat untuk membeli produk hijau untuk perorangan. Keterlibatan E-WOM memiliki pengaruh yang lebih besar pada niat untuk membeli produk hijau daripada sikap terhadap lingkungan pada konsumen dewasa muda.

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Fast-moving technological advancements affect global lifestyles of consumers, in terms of accessing and disseminating digital information (E-WOM), buying goods and services online, and consuming fast food that negatively impacts the environment from waste. This thesis research was conducted to see the effect of the relationship between E-WOM involvement and attitudes towards the environment on the intention to buy green products in young adult consumers. Correlational research with non-probability sampling method with a sample of 479 participants, young adults aged 18-34 years by distributing online questionnaires with the topic Green Consumers.

The results showed that the involvement of E-WOM and attitudes towards the environment simultaneously had a significant influence on the intention to buy environmentally friendly products. The positive relationship between E-WOM involvement and the negative relationship of attitudes towards the environment towards the intention to buy green products can be a statement that the higher the involvement of individuals in E-WOM, and the lower or negative attitude towards the environment will increase the intention to buy green products for individuals. The involvement of E-WOM has a greater influence on the intention to buy green products than the attitude towards the environment in young adult consumers."

"Perkembangan teknologi yang pesat telah meningkatkan minat pada industri fashion. Namun, industri ini menerima banyak kritik atas dampak negatif terhadap lingkungan, ekonomi, dan sosial. Hal ini memulai tren sustainable fashion yang mengedepankan nilai-nilai dari lingkungan dan kemanusiaan, dan dapat meminimalisir kerugian. Salah satu produk sustainable fashion yang sedang merasakan peningkatan permintaan adalah sepatu. Namun, pendapat masyarakat terhadap produk sepatu sustainable fashion dianggap sebuah "gimmick" karena memiliki fungsi yang sama dengan harga yang lebih mahal. Oleh karena itu, penelitian ini menganalisis faktor-faktor yang memengaruhi niat beli konsumen terhadap sepatu sustainable fashion dari merek Pijakbumi di Indonesia. Penelitian ini menggunakan kerangka Theory of Planned Behaviour (TPB) dan metode Covariance-Based Structural Equation Modeling (CB-SEM), dengan mengumpulkan data melalui kuesioner yang disebar kepada 310 konsumen Pijakbumi di Indonesia. Hasil analisis model menunjukkan utilitarian environmental benefits, warm-glow benefits, normative belief, moral obligation, attitude, subjective norm, dan perceived behavioral control mempengaruhi purchase intention. Namun, eco-literacy tidak memoderasi hubungan antara attitude dan purchase intention. Perancangan strategi menggunakan Ansoff Matrix, sedangkan Strategy to Mission Matrix digunakan untuk memvalidasi strategi. Berdasarkan perancangan strategi, diajukan 14 rekomendasi strategi, dengan hanya 3 strategi yang diprioritaskan berdasarkan penggunaan Strategy to Mission Matrix.

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The rapid advancement of technology has transformed and increased interest in the fashion industry. However, this industry has received criticism for its negative impact on the environment, economy, and society. This has led the emergence of the sustainable fashion trend, which emphasizes environmental and humanitarian values and aims to minimize losses. One sustainable fashion product that is experiencing increasing demand is shoes. However, public opinion regarding sustainable fashion shoes is often seen as a gimmick due to their higher prices without significant functional differences. Therefore, this study analyses the factors that influence consumers' purchase intention toward sustainable fashion shoes from the brand Pijakbumi in Indonesia. The study employs the Theory of Planned Behaviour (TPB) framework and Covariance-Based Structural Equation Modeling (CB-SEM) method, collecting data through questionnaires distributed to 310 Pijakbumi consumers in Indonesia.

The analysis results indicate that utilitarian environmental benefits, warm-glow benefits, normative beliefs, moral obligations, attitudes, subjective norms, and perceived behavioural control influence purchase intention. However, eco-literacy does not moderate the relationship between attitudes and purchase intentions. Strategy design utilizes the Ansoff matrix, while the strategy-to-mission matrix validates strategies. There are a total of 14 strategy recommendations are proposed, with 3 prioritized using the strategy-to-mission matrix."

"This book uses case studies to discuss consumer awareness of and education on sustainable fashion. It highlights how some textile brands have started using consumer awareness tags to educate consumers on the use of their products (e.g. which machine cycle and temperature they should use to wash their products, as well as the best drying conditions in terms of environmental sustainability). Consumer awareness of and knowledge on sustainable fashion is the crux of customer-centric sustainability, and several NGOs and even brands have started taking essential steps to promote this."

"Industri fashion memiliki berbagai dampak negatif pada keadaan lingkungan, dan ketimpangan sosial, dan ekonomi, terutama terkait model bisnis fast fashion. Karenanya, muncul gerakan fashion berkelanjutan (sustainable fashion) yang berusaha menyediakan solusi bagi permasalahan ini. Penelitian terdahulu menunjukkan 50% konsumen tertarik dengan produk fashion berkelanjutan, namun pangsa pasar akhir hanya berjumlah 1%. Sehingga, fashion berkelanjutan masih dilihat sebagai ceruk pasar (niche market). Penelitian ini bertujuan untuk menggali persepsi dari kelompok konsumen ceruk pasar akan fashion berkelanjutan, serta pengemasan informasi fashion berkelanjutan yang disajikan kepada kelompok konsumen dalam membentuk persepsi tersebut. Riset ini menggunakan adaptasi model persepsi konsumen Wells & Prensky (1996), dengan melibatkan konsep persepsi, stimuli, dan kelompok referensi. Beranjak dari paradigma konstruktivisme, penelitian ini mengumpulkan data menggunakan metode wawancara mendalam terhadap 5 orang perempuan yang secara sadar telah mengkonsumsi produk fashion berkelanjutan dan atau mempraktikkan pola konsumsi yang sesuai kaidah fashion berkelanjutan. Hasil penelitian menunjukkan bahwa konsumen melihat fashion berkelanjutan sebagai lebih dari sebuah produk yang bisa dibeli, melainkan sebuah praktik sebagai bagian dari gaya hidup. Pemahaman dan praktik fashion berkelanjutan yang mengakar perlu dimiliki oleh konsumen dan publik untuk menghindari persepsi fashion berkelanjutan hanya sekedar tren. Jika tidak, akan berlawanan dengan filosofi ‘berkelanjutan’ itu sendiri.

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The fashion industry has various negative impacts on environmental conditions, and social and economic inequality, especially related to the fast fashion business model. Because of this, Sustainable Fashion movement has emerged to provide a solution to this problem. Previous research shows that 50% of consumers are interested in sustainable fashion products, but the final market share is only 1%. Thus, Sustainable Fashion is still seen as niche market. This study aims to explore the perceptions of niche market consumer groups for Sustainable Fashion, as well as the packaging of Sustainable Fashion information presented in shaping these perceptions. This research uses an adaptation of Wells & Prensky's (1996) consumer perception model, involving the concepts of perception, stimuli, and reference groups. Using the constructivism paradigm, this study collects data using in-depth interviews with 5 women who have consciously consumed sustainable fashion products and or practiced consumption patterns according to sustainable fashion philosophy. The results show that consumers see sustainable fashion as more than products to be bought, but a practice as part of their lifestyle. A deep-rooted understanding and practice of sustainable fashion needs to be shared by consumers and the public. Otherwise, it would be against the philosophy of 'sustainability' itself."

"Dalam berbelanja daring, ulasan dan penilaian pembeli terhadap barang atau jasa dapat menentukan sikap dan niat membeli dari calon pembeli yang membaca ulasan tersebut. Penelitian ini bertujuan untuk melihat pengaruh ulasan negatif dan respon manajerial terhadap sikap konsumen pada penjual di platform e-commerce. Studi eksperimental dilakukan terhadap partisipan dalam rentang usia 17-64 tahun, dimana partisipan dibagi ke dalam 4 kelompok yang diberikan stimulus ulasan negatif dan diikuti oleh kondisi respon manajerial yang berbeda. Digunakan alat ukur Attitude Toward the Reviewed Seller untuk mengukur sikap konsumen terhadap penjual, juga alat ukur Review Impression dan Perceived Diagnosticity of Negative Revie untuk mengukur impresi dan kesan yang didapatkan dari ulasan negatif. Hasil one-way analysis of variance menunjukkan bahwa terdapat perbedaan mean yang signifikan dari 4 kelompok eksperimen, dengan nilai mean tertinggi pada kelompok yang diberikan kondisi response rate dan response relevance yang tinggi. Kemudian, analisis Pearson Correlation menunjukkan bahwa terdapat korelasi yang signifikan antara Attitude Towards the Reviewed Seller dengan Review Impression dan dengan Perceived Diagnosticity of Negative Review. Oleh karena itu, respon penjual yang relevan dan dengan frekuensi yang banyak dalam menanggapi ulasan negatif di platform belanja e-commerce diperlukan sebagai upaya mengurangi efek buruk dari ulasan negatif, sehingga pada akhirnya dapat meningkatkan reputasi dan penjualan toko.

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.In online shopping, reviews and ratings of goods can determine the attitudes and buying intentions of potential buyers who read the reviews. This study was aiming to see the effect of negative reviews and managerial response on consumer attitude towards sellers in e-commerce platforms. An experimental study was conducted on participants in the age range of 17 - 64 years old, where participants were divided into 4 groups that were given a negative review as stimulus, followed by different managerial response conditions. Consumer attitude towards seller was assessed using the Attitude Towards The Reviewed Seller measurement tool, while the impression and diagnosticity of negative reviews were assessed using the Review Impression and the Perceived Diagnosticity of Negative Review measurement tool. The results of one-way analysis of variance showed that there were significant differences in the mean of the 4 experimental groups, with the highest mean value in the group with the high managerial response rate and high managerial response relevance conditions. Meanwhile, the Pearson Correlation analysis showed that there was a significant correlation between consumer attitudes towards the seller and review impression and with the perceived diagnosticity of negative review. Therefore, relevant and frequent responses to negative reviews on e-commerce shopping platforms are needed as an attempt to reduce the adverse effects of negative reviews, and eventually to improve the store’s reputation and sales."

"Tidak dapat dipungkiri bahwa bencana alam dan gangguan sumber daya alam sangat mempengaruhi kecenderungan perilaku prososial manusia. Dimensi ini termasuk termasuk perilaku empatik dan agreeableness terhadap orang lain. Empati dan agreeablenes ditunjukkan menjadi salah satu ciri nyata masyarakat dalam berkontribusi membantu masyarakat yang terkena dampak bencana alam. Dalam penelitian ini peneliti ingin menyelidiki empati dan agreeableness serta hubungannya dengan membantu korban bencana alam. Penelitian ini dilakukan dengan menyebarkan kuesioner. Penelitian ini bertujuan untuk menyelidiki sifat kepribadian manusia dan mengukur perilaku prosocial yang mendorong individu untuk membantu orang yang terlibat bencana alam. Hasil dari investigasi ini menunjukkan bahwa masyarakat cenderung membantu orang yang terkena bencana alam karena mereka empati dan rasa agreeableness yang tinggi. Hal ini mengimplikasikan bahwa empati dan rasa agreeableness memiliki pengaruh yang signifikan terhadap perilaku masyarakat dalam membantu saat adanya bencana alam.

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It is undeniable that natural disasters and disruption of natural resources greatly influence the tendencies of human pro-social behaviour,. This includes empathetic behaviour, and agreeableness toward others. Empathy and sense of agreeableness is shown to be one of the evident trait of people in contributing to helping people who impacted by natural disaster. In this study researcherwanted to investigate empathy and agreeableness and their relationship with helping victims of natural disasters. This research was conducted by distributing questionnaires. This research aims to investigate prosocial traits in humans and measure which pro social traits are the strongest and encourage individuals to help people involved in natural disasters. The results of this investigation indicate that people tend to help people affected by natural disasters because they have trait that has strong association with empathy and a sense of agreeableness. This implies that empathy and a sense of agreeableness have a significant influence on people's behaviour, in helping natural disasters."

"Non-Fungible Tokens (NFT) adalah salah satu bentuk token digital yang menunjukkan kepelimilikan dari sebuah aset digital. Oleh karena itu, penelitian ini bertujuan untuk melihat faktor yang mempengaruhi intensi membeli dari Non-Fungible Tokens (NFT). Dalam hal ini, sikap terhadap skema NFT dilihat sebagai mediator yang mempengaruhi hubungan persepsi resiko (perceived risk) dan persepsi kesenangan (perceived enjoyment) terhadap intensi membeli Non-Fungible Tokens (NFT). Penelitian ini merupakan penelitian korelasional dengan data penelitian yang diperoleh melalui survei secara daring kepada seseorang yang mengikuti perkembangan NFT selama kurang lebih 3 bulan. Perekrutan partisipan dilakukan dengan teknik accidental sampling dengan partisipan yang didapatkan sebanyak 191 partisipan. Analisis mediasi dilakukan dengan menggunakan model 4 dari Hayess’s PROCESS model pada IBM SPSS PROCESS versi 4. Berdasarkan Hasil analisis mediasi menunjukkan bahwa sikap tidak memediasi hubungan antara persepsi kesenangan dan intensi membeli terhadap Non-Fungible Tokens (NFT). Hal ini ditunjukkan dengan tidak ditemukannya efek langsung maupun efek tidak langsung antara persepsi kesenangan dan intensi membeli pada Non-Fungible Tokens (NFT). Lalu, ditemukan pula bahwa sikap tidak memediasi hubungan antara persepsi risiko dan intensi membeli Non-Fungible Tokens (NFT), namun terdapat efek langsung antara persepsi risiko dan intensi membeli pada Non-Fungible Tokens (NFT).Dengan dengan demikian persepsi terhadap resiko perlu menjadi perhatian terhadap perilaku membeli NFT.

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Non-Fungible Tokens (NFT) is a form of digital token that shows ownership of a digital asset. Therefore, this study aims to look at the factors that influence the intention to buy Non-Fungible Tokens (NFT). In this case, attitudes towards the NFT scheme are seen as a mediator influencing the relationship between perceived risk and perceived enjoyment of the intention to buy Non-Fungible Tokens (NFT). This research is a correlational study with research data obtained through an online survey of someone who has followed the development of NFT for approximately 3 months. Participant was recruited using accidental sampling technique with total of 191 participants. Mediation analysis was carried out using model 4 from Hayess's PROCESS model on IBM SPSS PROCESS version 4. Based on the results of the mediation analysis, shows that attitude does not mediate the relationship between perceived enjoyment and purchase intention towards Non-Fungible Tokens (NFT). This is indicated by analysis result that shows no direct or indirect effects between perceived enjoyment and purchase intentions for Non-Fungible Tokens (NFT). Then, it was also found that attitude does not mediate the relationship between perceived risk and intention to buy Non-Fungible Tokens (NFT) but there was a direct effect between perceived risk and purchase intention for Non-Fungible Tokens (NFT). Therefore, perceived risk should be a concern to predicts NFT buying behavior."

"The book offers conceptual and analytical tools that can be used in the assessment of population characteristics as determinants of market size, composition and potential for a variety of products. It offers organising frameworks as well as empirical evidence of consumer behaviour in clusters of markets, with different rates of population growth and age distribution that affect consumers’ priorities and demand for basic and progressive commodities. The book shows commonalities as well as differences in consumer behaviour arising from different cultures and social customs. It uses analytical tools that are explained and accessible to readers with a range of competences. "