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"This book contains extended and revised versions of a set of selected papers from two workshops organized by the Euro Working Group on Decision Support Systems (EWG-DSS), which were held in London and Paris, in June and November 2011, respectively. The workshop themes were "Decision Support Systems" and "Collaborative Decision Making." The 11 papers were selected from 52 submissions and are representative of the current research in these fields. They address challenges such as conceptual models, software specification and simulation, collaborative requirements specification, as well as multi-objective and multi-criteria decision making."

"The main objective of this book is to bring together existing methods for decision support systems creation within a coherent agent-based framework and to provide an interdisciplinary and flexible methodology for modeling complex and systemic domains."

"Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators' back-offices and for cruisers' consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume."