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Ar Aryaman
"Economic crisis has opened new crisis in the banking field. The main functions of banking as an inter-mediation to be paralyzed. This was started when deregulation in the banking field was misused by entrepreneurs as exploiter tool of social liquidity. Further, social fund was used for private interest or their venture group's interest. Due to great number of non performing loan in the bank balance, mostly banks unable to pay its obligations (insolvent), which then triggers social fund drawing all at once (rush) in almost entire banks. Fund drawing in huge amount and all at once made bank hard in providing money in cash, so social trust to the banking and governmental institutions grew to decline.
Those above matters, caused a pressure to the Rupiah currency grew to increase, so that a rate of exchange of Rupiah currency to the other foreign currencies (mainly to the United States Dollar currency) grew to become weak. The decrease of a rate of exchange of Rupiah currency caused highly burden for most of corporations in Indonesia.
In order to reduce the losses of rate of exchange difference and bookkeeping administration burden, a firm that often perform transaction by using foreign currency, most of them, changed their entry implementation became using United States Dollar currency.
By the issue of common termination between Director General of Taxation and Director General of Budget, No. KEP-306/PJ/1999 on September 11, 199 about Ways of Income Tax Payment within United States Dollar Currency, income tax payment in articles 25 and 29 and also the Final income tax paid individually by taxpayers who has gained a license of implementing bookkeeping in English language and in United States Dollar currency, had to be conducted within the calculation of United States Dollar currency.
On the basis of above discussion, what is become main problems within this thesis writing are, viewing Tax Payments administration within United States Dollar currency; whether the administration has been performed well and whether the existing regulations has supported the administration. Evaluation and analysis were done mainly by comparing between Tax Payments administration within United States dollar currency and Tax Payments administration within Rupiah currency.
This thesis aimed at explaining and analyzing the emerging problems related to Tax Payments administration within United States dollar currency if it was compared with Tax Payments administration within rupiah currency. Accounting for Director General of Taxation attempts to overcome those problems and analyzing the probabilities of efforts to be executed.
This thesis used analysis descriptive research method. Meanwhile, data collection technique used were library research and field study by mean doing an interview toward related parties.
Based upon result of the research, it has been drawn that the absence of Tax Information System menu for Tax Payments administration within United States Dollar currency has caused administration to be executed manually, which of course, adding clerical burden and also has enlarged human error likelihood. To overcome those matters, KPP PMA III able to make a simple plan outside Tax Information System integrated in entire sections.
Other weaknesses are, there are no stipulations regulating the issue of STPISKP within United States dollar currency. It should as soon as possible, a stipulation organizing the issue of SKP be made within United States Dollar currency so that there is a uniformity of STP/SKP form and able to be made a legal protect for executor staffs at KPP.
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Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2004
T14005
UI - Tesis Membership  Universitas Indonesia Library
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Devi Yanty
"ABSTRAK
Modernisasi administrasi perpajakan dimulai pada tahun 2002 dengan KPP Wajib Pajak Besar sebagai pilot project. Penelitian ini dilakukan dengan tujuan untuk menganalisis penerapan modernisasi administrasi perpajakan pada KPP Wajib Pajak Besar Dua dan bagaimana pengaruhnya terhadap kepuasan wajib pajak. Pendekatan penelitian yang digunakan dalam penelitian ini adalah pendekatan mix methods. Dalam metode kuantitatif, peneliti menggunakan kuesioner yang diolah melalui uji statistik deskriptif, uji regresi dan uji koefisien determinasi. Dalam metode kualitatif, peneliti menggunakan metode wawancara untuk melakukan cek silang dan membantu menginterpretasikan hasil kuantitatif. Hasil penelitian menunjukkan bahwa modernisasi administrasi perpajakan di KPP Wajib Pajak Besar Dua telah berjalan dengan baik dan mampu memberikan rasa puas kepada wajib pajak. Saran penelitian ini adalah KPP Wajib Pajak Besar Dua perlu mempertahankan dan meningkatkan kualitas pelayanan yang ada dengan cara menanamkan pola pelayanan prima kepada petugas pajak yaitu dapat selalu sigap merespons wajib pajak dan mengevaluasi kekurangan-kekurangan yang muncul dari keluhan wajib pajak.

ABSTRACT
Modernization of tax administration was conducted in 2002 with Large Taxpayers Office as the pilot project. This research was conducted in order to analyze the application of tax administration modernization on KPP Wajib Pajak Besar Dua and the effect on taxpayers satisfaction. This research used a mix methods approach. In quantitative, researcher used questionnaires and processed using descriptive statistic, regression and coefficient of determination test. In qualitative, researcher used interview method and processed them to cross check and interpret the quantitative result. The results indicates that the tax administration modernization in KPP Wajib Pajak Besar Dua has been running well and able to satisfy the taxpayers. The recommendation of this research for KPP Wajib Pajak Besar Dua are maintaining and upgrading the service quality by embedding an excellent service of tax officers in delivering service to taxpayers so that tax officers can give a faster response and evaluate any lacks or insuffiency services."
Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2018
T50008
UI - Tesis Membership  Universitas Indonesia Library
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Raissha Adyanara
"ABSTRAK
Kebijakan pengampunan pajak yang telah dilakukan pada tahun 2016 berhasil memperoleh hasil yang memuaskan. Penelitian ini dilakukan untuk mendapatkan gambaran mengenai strategi pemerintah dalam memperbaiki sistem administrasi perpajakan pasca pelaksanaan kebijakan pengampuan pajak. Penelitian ini menggunakan pendekatan kualitatif dengan teknik pengumpulan data melalui wawancara mendalam. Hasil penelitian ini menunjukan bahwa strategi pemerintah dalam memperbaiki sistem administrasi perpajakan pasca pelaksanaan kebijakan pengampunan pajak adalah dengan cara memaksimalkan penggunaan teknologi elektronik dalam sistem penyelenggaraan pemungutan pajak dan meningkatkan upaya pengawasan serta penegakan hukum sebagai tindak lanjut atas kebijakan pengampunan pajak yang telah dilakukan.

ABSTRACT
In 2016, the government of Indonesia has implemented the tax amnesty with satisfactory results. This research was conducted to get the view of the government strategy in improving the tax administration system post implementation of tax amnesty. This research is qualitative paradigm with data collection techniques through in depth interviews. However, the result was showing that the government strategy in improving the tax administration system post implementation of tax amnesty is to maximize the use of electronic technology in tax collection system and increase the surveillance and law enforcement effort as the continue follow up of the tax amnesty."
2017
S67418
UI - Skripsi Membership  Universitas Indonesia Library
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Wishnuaji Widyatomo
"Direktorat Jenderal Pajak telah melakukan berbagai upaya agar dapat menjalankan tugasnya dengan baik tetapi tetap saja target penerimaan pajak yang beberapa tahun terakhir tidak tercapai serta tax ratio Indonesia yang masih cukup rendah dibandingkan dengan negara ASEAN lainnya. Hal tersebut menjadi urgensi tujuan penelitian yaitu menganalisis kinerja administrasi pajak pada DJP berdasarkan indikator kompeten, Tax Administration Diagnostic Assessment Tool TADAT. Penelitian dilakukan secara kuantitatif dengan teknik pengumpulan data berupa wawancara dan survei.
Analisis fokus pada lima dimensi yaitu dimensi integritas basis data WP yang terdaftar, dimensi penunjang kepatuhan sukarela voluntary compliance, dimensi ketepatan pelaporan SPT, dimensi ketepatan pembayaran pajak, dan dimensi efektivitas penyelesaian sengketa pajak. Berdasarkan hasil penelitian, penilaian keseluruhan dimensi menggunakan kriteria TADAT memperoleh nilai yaitu 2,65 skala 1-4 atau 66,25. Hasil survei opini WP dan konsultan pajak terkait dimensi yang sama menunjukkan nilai 4,01 skala 1-6 atau 66,83 yang termasuk dalam kategori cukup baik.

Directorate General of Taxation has made various efforts in order to carry out their duties properly, however target tax revenue in last few years is not achieved and tax ratio of Indonesia is still quite low compared to other ASEAN countries. Those facts become the urgency to analyze the performance of tax administration on DGT based on competent indicator, Tax Administration Diagnostic Assessment Tool TADAT. Research was conducted quantitatively with data collection techniques in the form of interviews and surveys.
The analysis focuses on five dimensions the integrity of the registered taxpayer base, the supporting voluntary compliance, the timely filing of tax declarations, the timely payment of taxes, and the effective tax dispute resolution. Research concludes, the assessment of overall dimensions using TADAT criterion got the value of 2,65 scale 1 4 or 66,25. The result of taxpayers and tax consultants opinion survey for the same dimensions shows the value of 4.01 scale 1 6 or 66.83 which falls in the good enough category.
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Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2017
S67328
UI - Skripsi Membership  Universitas Indonesia Library
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Wina Novarina
"Skripsi ini membahas tentang Analisis Administrasi Pemungutan Pajak Hiburan Di Kota Bekasi. Pembahasan berdasarkan pada latar belakang perencanaan penetapan target penerimaan pajak hiburan, mekanisme administrasi pemungutan pajak hiburan, dan hambatan dalam administrasi pemungutan pegak hiburan. Penelitian ini adalah penelitian kualitatif dengan desain deskriptif.
Hasil penelitian menyebutkan bahwa perencanaan penetapan target penerimaan pajak hiburan di Kota Bekasi masih menggunakan metode incremental dan belum berdasarkan pada potensi sesungguhnya, adanya tiga tahapan dalam adrninistrasi pemungutan pajak hiburan di Kota Bekasi, serta terdapat kendala dalam administrasi pemungutan pajak hiburan di Kota Bekasi yaitu terkait peraturan perpajakan, aparatur pajak, Wajib pajak, serta kendala lainnya.
This thesis discusses about Analysis Administration Tax Collection Entertainment in Bekasi. The discussion Was based on background planning tax revenue target-setting entertainment, entertainment tax collection administration mechanism, and barriers in tax collection administration. This research is qualitative research with descriptive design.
Research results suggest that the determination of tax revenue planning target entertainment in Bekasi still using incremental method and not based on the real potential, the existence of three phases in the administration of tax collection in entertainment, as well as Bekasi constraints in the administration of tax collection constraint related taxation, tax agencies, tax payers, as well as other barriers.
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Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2012
S-Pdf
UI - Skripsi Open  Universitas Indonesia Library
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Sianipar, Fransisco Caisar
"Penelitian ini membahas mengenai proses pendaftaran wajib pajak orang pribadi yang diajukan melalui aplikasi e-registration di KPP Pratama Jakarta Setiabudi Dua. Tujuan dari penelitian ini adalah untuk menganalisis efektivitas penerapan aplikasi e-registration dan hambatan yang dihadapi dalam menerapkan program ini. Penelitian ini menggunakan pendekatan kualtitatif, sedangkan teknik pengumpulan data dilakukan dengan menggunakan studi lapangan dan studi kepustakaan.Hasil penelitian menunjukan bahwa penerapan aplikasi e-registration di KPP Setiabudi Dua tidak efektif untuk meningkatkan pelayanan dan memungkinkan wajib pajak untuk terhubung dengan Direktorat Jenderal Pajak secara online. Hal ini dipengaruhi oleh teknologi dalam aplikasi e-registration yang belum dapat menampung dokumen persyaratan dalam jumlah yang besar serta tidak diterapkannya pengiriman kartu NPWP dan SKT ke alamat wajib pajak. Hambatan yang timbul dalam penerapan aplikasi e-registration berkaitan dengan kurangnya sosialisasi penggunaan aplikasi e-registration dan rendahnya pemahaman wajib pajak yang menggunakan aplikasi e-registration.

This research discusses the taxpayer registration process submitted through e registration application in Setiabudi Dua Tax Service Offices. The purpose of this research is to analyze the effectiveness of e-registration application implementation and obstacles faced in implementing this program.This research uses qualitative approach, while data collection technique is done by using field study and literature study The results showed that the application of e-registration in Setiabudi Dua Tax Service Offices is not effective to improve service and allow taxpayers to connect with the Directorate General of Taxes online. This is influenced by the technology in the e-registration application that has not been able to accommodate the document requirements in large numbers and the implementation of the delivery of NPWP and SKT card to the address of the taxpayer. The obstacles that arise in the application of e-registration is related to the lack of application socialization e registration and low understanding of taxpayers using the e-registration application.
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Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2018
S-Pdf
UI - Skripsi Membership  Universitas Indonesia Library
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Aritonang, Sari Veronika
"ABSTRAK
Penghasilan Tidak Kena Pajak PTKP merupakan perlindungan atas penghasilan minimum yang akan digunakan untuk memenuhi kebutuhan minimum wajib pajak dan jumlah tanggungan yang dimilikinya. Adanya kebijakan PTKP tahun 2016 memiliki pengaruh bagi wajib pajak dan pemberi kerja. Penelitian ini bertujuan untuk menganalisis kebijakan penyesuian PTKP tahun 2016 bagi kemampuan membayar wajib pajak jika ditinjau dari Kebutuhan Hidup Layak serta implikasi administrasti perpajakan atas penyesuaian PTKP di pertengahan tahun ditinjau dari asas ease of administration dengan studi kasus PT EJK. Penelitian ini dilakukan dengan melakukan studi pustaka serta studi lapangan berupa wawancara. Pendekatan penelitian yang digunakan adalah pendekatan penelitian kualitatif. Hasil dari penelitian ini yakni jumlah PTKP yang diatur dalam PMK 101/PMK.010/2016 belum mampu memberikan perlindungan terhadap penghasilan yang digunakan oleh wajib pajak beserta tanggungannya untuk memenuhi kebutuhan hidup layaknya. Bagi pemberi kerja adanya penyesuaian PTKP tahun 2016 yang ditetapkan dipertengahan tahun dan berlaku surut tidak mencerminkan kebijakan pajak yang sesuai dengan asas ease of administration karena tidak memberikan kenyamanan bagi pemberi kerja dan meningkatkan cost of compliance pemberi kerja seperti direct money, time costs, dan psychological cost.

ABSTRACT
Personal Exemption is a protection against minimum income that will be used to meet the minimum taxpayer requirement and the number of dependents it has. The existence of Personal Exemption Adjustment Policy in 2016 has influence for taxpayers and employers. This study aims to analyze the policy of Personal Exemption adjustment in 2016 for the ability to pay taxpayers in terms of Decent Living Needs and tax administration implications for the adjustment of Personal Exemption in the middle of the year in terms of ease of administration with case study PT EJK. This research is done by doing a study of the literature and field studies in the form of an interview. The research approach used is a qualitative research approach. The result of this research is that the number of personal exemption that regulated in PMK 101 PMK.010 2016 has not been able to provide protection to the income used by the taxpayers and their dependents to fulfill their life needs. For the employer, the adjustment of Personal Exemption in 2016 determined in the middle of the year and retroactive does not reflect the tax policies in accordance with the principle of ease of administration because it does not provide comfort for the employer and increases the cost of compliance of the employer either direct money, time costs, and psychological cost.
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2017
S-Pdf
UI - Skripsi Membership  Universitas Indonesia Library
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Agus Hendroharto
"Perjalanan pelaksanaan reformasi perpajakan di Indonesia tidak hanya terjadi pada tahun 1985 tetapi juga dilanjutkan dengan reformasi perpajakan dalam bidang organisasi Direktorat Jenderal Pajak. Pada dasarnya reformasi administrasi perpajakan yang dilakukan oleh Direktorat Jenderal Pajak pada tahun 1985, 1994, 1997 dan 2000 ternyata belum mengubah struktur organisasi yang lebih ramping tetapi hanya melakukan penambahan seksi dan sub seksi. Kelemahan administrasi perpajakan tersebut disebabkan oleh belum optimalnya upaya reformasi administrasi yang dilakukan khususnya berkaitan dengan reformasi struktur, prosedur, strategi dan budaya sehingga reformasi administrasi yang dilakukan selama ini masih terfokus pada reformasi administrasi dari aspek reorganisasi dengan memperbesar struktur organisasi, memperbanyak jumlah pegawai dan memperbesar jalur prosedur. Untuk menindaklanjuti hal tersebut di atas, pada awal tahun 2002 Direktorat Jenderal Pajak membentuk Kantor Wilayah dan Kantor Pelayanan Pajak (KPP) Wajib Pajak Besar (Large Taxpayer Office) yang merupakan prototype Kantor Wilayah dan KPP yang modern di masa mendatang. Hal ini menjadi pokok permasalahan dalam penelitian yang dilakukan oleh penulis.
Tujuan penelitian ini yaitu menjelaskan dan menguraikan peran sistem administrasi perpajakan modern pada Kantor Pelayanan Pajak Wajib Pajak Besar Satu dalam upaya meningkatkan kepatuhan Wajib Pajak. Metodologi penelitian yang digunakan dalam penulisan tesis ini adalah metode deskriptif analisis, dengan teknik pengumpulan data berupa studi kepustakaan dan studi lapangan. Analisis yang dilakukan bersifat analisis kualitatif dan kuantitatif. Dari analisis diketahui pada tahun 2004 telah ditetapkan 9 (sembilan) Wajib Pajak patuh yang berhak memperoleh pengembalian pajak melalui penerbitan Surat Keputusan Pengembalian Pendahuluan Kelebihan Pajak. SPPP Selesai yang telah dilaksanakan oleh KPP Wajib Pajak Besar Satu sebanyak 200 atau sebesar 61,7% dibandingkan dengan SPT yang masuk. Persentase SPPP yang terbit dengan SPPP yang selesai sebanyak 82,6% (200 berbanding 242). Hal ini cukup efektif mengingat penyelesaiannya sangat besar yaitu di atas 70%. Petugas Pemeriksa Pajak atau Fiscal dapat menyelesaikan maksimal 15 SPPP dalam satu tahunnya. Hal ini mengindikasikan bahwa setiap bulannya minimal setiap Petugas Pemeriksa Pajak dapat menyelesaikan 1 laporan hasil pemeriksaan pajak. Hasil tambahan penerimaan dari pemeriksaan terhadap kepatuhan Wajib Pajak KPP Wajib Pajak Besar Satu Tahun 2003 adalah sebesar 9,2% dibandingkan dengan total penerimaan pajak.
Kesimpulan dari hasil penelitian ini adalah Pelaksanaan sistem administrasi perpajakan modern mempunyai keunggulan dan perbedaan yang sangat besar. Adanya pemisahan fungsi yang jelas antara fungsi pelayanan, pengawasan, pemeriksaan, keberatan dan pembinaan.
Saran dalam penelitian ini adalah dengan adanya penyesuaian terhadap struktur dan fungsi organisasi pada KPP Wajib Pajak Besar Satu, peran sistem administrasi perpajakan modern perlu ditingkatkan lebih optimal tanpa melupakan aspek penegakan hukum disertai dengan peningkatan sumber daya pemeriksa baik dari segi kuantitas dan kualitas.

Tax reform application period in Indonesia is not only held in 1985 but also continued by tax reform in organization section of tax directorate general. Basically, tax administration reform executed by Tax Directorate General in 1985, 1994, 1997 and 2000, in fact, it has not been changed to make simpler of organization structure but just adding sections and sub sections. Those tax administration weaknesses because of not optimizing effort of administration reform execution, especially relating to structure reform, procedure, strategy and culture, there for administration reform recently still focusing on administration reform from reorganization aspects and enlarging organization, structure, enlarging quantity of employees, and enlarging procedure line.
To follow the up at beginning of year 2002 tax directorate general formed district office tax service office (ISO) of large taxpayer office as prototype of modem district office and tax service office (TSO) in the future. It becomes a prime case in the research, which is being done by the author. The aim of research is explaining and analyzing the role of modern tax administration system at large taxpayer office one in the way of improving taxpayer compliance.
Research methodology used in writing the thesis is analysis descriptive method, by data collecting technique through bibliography study and field study. Analysis characteristics are qualitative and quantitative analysis.
From the analysis is known that in 2004, the LTD One has determined 9 golden Taxpayers who are given an exclusive right to claim tax refund without prior audit by the issuance of Decision Letter on Prepayment of Refund. Completed SPPP, which has done by large taxpayer office one, is 2000 or equal to 61,7% compared with in coming SPT. SPPP percentage issued with SPPP completed is 82,6% (200 compared with 242). It is quite effective reminding that is a very big finalization to reach above 70% tax audit officer or Fiscal could finish maximum 15 SPPP in each year. It identifies that each month of each tax audit office could finish minimum I report of tax audit result. Revenue additional result from auditing to tax payer compliance at large taxpayer office one in 2003 is 9,2% compared with total of tax revenue.
The summary of research is about implementing modem tax administration system has very big superiorities and differences. There are very clear function separations among service function, controlling, auditing, complaining and developing.
Suggestion in the research one by adjusting to structure and organization function to tax service office of large tax payer office one, role of modem taxpayer administration system need to improve more optimum without eliminating law. Upholding aspects as long with audit human resources improvement, withes at quantity and quality side.
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Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2006
T22080
UI - Tesis Membership  Universitas Indonesia Library
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Burhanuddin Luthfi
"Bagi Wajib Pajak Luar Negeri WPLN yang mendapatkan Subjek Pajak Dalam Negeri pada tahun berjalan, maka akan diberlakukan perhitungan penyetahunan untuk penghasilan netonya. Bermula dari hal tersebut, laporan magang ini melakukan perhitungan kembali antara perhitungan disetahunkan dan tidak disetahunkan. Penulis menemukan bahwa perhitungan disetahunkan memiliki Pajak Penghasilan Pasal 21 Terutang lebih besar, sehingga terdapat selisih Pajak Penghasilan Pasal 21 Terutang yang cukup signifikan atas pemberlakuan kedua perhitungan tersebut. Atas hal tersebut, WPLN yang bersangkutan lebih dirugikan karena diharuskan membayar pajak penghasilan yang lebih besar.

For Overseas Tax Payer WPLN who get the subject of Domestic Tax in the current year, it will apply the calculation of annualized income for net income. Based on that regulation, this internship report recalculated between the annualized and non annualized calculations. The authors find that the annualized calculation has Article 21 Payable Tax greater than non annualized calculation. Above all, the concerned WPLN is more aggrieved because it is required to pay higher income tax."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
TA-Pdf
UI - Tugas Akhir  Universitas Indonesia Library
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Djoko Widodo
"Directorate General of Tax as a public organization has to implement tax administration reform in order to improve the service quality to taxpayer. For that purpose, Foreign Investment For Tax Office has applied Modern Tax Administration System since the year 2004. This research is meant to know how significant is the influence of Moern Tax Administration System at Foreign Investment Four Tax Office to service quality.
Modern Tax Administration System is an implementation of the tax adminsitrative reform that is defined as the deliberate use of authority and influence to apply new measures to an administrative system so as to change its structure procedure, strategy, and culture to improve public sector performance. Meanwhile, service quality id defined as a stake holder value regarding the service dimension whch is perceived as positive value acquirement to the degree of satisfaction. It is measured by ten dimensions that is tangibel, reliable, responsiveness, competence, courtesy, credibility, security, acess, communication, and understanding the customers.
This research is carried out by using an explanation method which explaining a causal relationship between independent variables and a dependet variable. It uses a quantitative approach. Data is collected with survey by giving questionnaires to all officer of Foreign Investment Four Tax Office. Then the data is analysed with correlation and regression.
The result of this analysis indicate that there is a positive strong relationship between Modem Tax Administration System together which consist of organization chart modemization, organizational procedure modernization, organizational strategy modernization, and organizational culture modernization and service quality. All sub variables of the Modern Tax Adrninistration System have significant influences to service quality of Foreign Investment Four Tax Ofiice.
The research proposes that Foreign Investment Four Tax Office should improve Modem Tax Administration System higher either organization chart, organizational procedure, organizational strategy, and organizational culture to support the service quality using approaches: making a job description more detail to prevent duplication, making an easier access of getting new regulations from the intemet or intranet, promoting knowledge and skill of the employees through in house training, out bond training, and improving moral and ethics of the employees through ?kultum" and Emotional Spiritual Quotient (ESQ) training."
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2006
T21592
UI - Tesis Membership  Universitas Indonesia Library
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