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"Pemerintah Provinsi DKI Jakarta telah mengembangkan aplikasi JakSehat untuk meningkatkan aksesibilitas layanan kesehatan bagi masyarakat Jakarta. Namun, aplikasi ini dinilai belum optimal karena banyaknya ulasan negatif terkait usability yang diberikanoleh pengguna. Hasil analisis data scrapping 430 ulasan pengguna di Google Play Storemenunjukkan bahwa terdapat 34.7% ulasan yang mengeluhkan kendala usability padaaplikasi JakSehat. Penelitian ini bertujuan untuk mengembangkan model teoretis terkaitfaktor-faktor usability yang memengaruhi continuance intention pengguna JakSehat,serta merancang usulan antarmuka alternatif aplikasi JakSehat yang dapat meningkatkancontinuance intention pengguna. Dengan menggunakan metode design science research(DSR), penelitian ini melibatkan: (1) identifikasi masalah secara kuantitatif dan kualitatifdengan mengacu pada teori usability-continuance dan teori usability; (2) perumusan solusi berdasarkan hasil analisis data; (3) perancangan high-fidelity prototype desain antarmuka alternatif aplikasi; (4) demonstrasi skenario penggunaan desain antarmukaalternatif aplikasi; (5) evaluasi desain antarmuka alternatif aplikasi dengan UT dan SUS;dan (6) penarikan kesimpulan serta saran penelitian. Penelitian ini melibatkan 418responden untuk pengujian kuantitatif melalui penyebaran kuesioner dan sebelas responden untuk pengujian kualitatif melalui wawancara, di mana responden merupakan pengguna aplikasi JakSehat. Metode analisis data yang digunakan adalah CB-SEM untuk data kuantitatif dan thematic analysis untuk data kualitatif. Hasil penelitian ini menunjukkan bahwa application design, application utility, application dependability, user-interface input, user-interface output, dan errors berpengaruh signifikan terhadap continuance intention. Sedangkan user-interface structure dan user-interface graphics tidak berpengaruh signifikan. Hasil penelitian kualitatif kemudian memperkuat hasil penelitian kuantitatif dan menjelaskan lebih lanjut alasan di balik pengaruh tersebut. Darikedua temuan ini, dihasilkan sebuah artefak berupa prototipe desain antarmuka alternatifdari aplikasi JakSehat yang berfokus pada perbaikan faktor-faktor usability yang berpengaruh terhadap continuance intention pengguna. Diharapkan hasil penelitian ini dapat memberikan pemahaman tentang bagaimana faktor usability memengaruhicontinuance intention pengguna dalam konteks aplikasi JakSehat, serta menjadi panduanpraktis bagi para pengembang dalam merancang aplikasi m-health yang lebih user-friendly dan mendukung continuance intention pengguna.

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The DKI Jakarta Provincial Government has developed the JakSehat application to

improve healthcare service accessibility for Jakarta residents. However, the app has been

considered less than ideal due to numerous negative reviews from users regarding

usability. An analysis of 430 user reviews scraped from the Google Play Store revealed

that 34.7% of the reviews complained about usability issues in the JakSehat app.This

research aims to develop a theoretical model concerning usability factors that influence

the continuance intention of JakSehat users and to design an alternative interface design

for the JakSehat application that can enhance user continuance intention. Utilizing the

design science research (DSR) method, this research involves: (1) quantitative and

qualitative problem identification, referring to the usability-continuance theory and

usability theory; (2) solution formulation based on data analysis results; (3) design of a

high-fidelity prototype for an alternative app interface; (4) demonstration of usage

scenarios for the alternative interface design; (5) evaluation of the alternative interface

design through usability testing (UT) and the system usability scale (SUS); and (6)

conclusion and research suggestion formulation. This research involved 418 respondents

for quantitative testing through questionnaire distribution and 11 respondents for

qualitative testing through interviews, where the respondents were users of the JakSehat

app. The data analysis methods used were CB-SEM for quantitative data and thematic

analysis for qualitative data. The results of this research indicate that application design,

application utility, application dependability, user-interface input, user-interface output,

and errors significantly influence continuance intention. Conversely, user-interface

structure and user-interface graphics do not have a significant impact. Qualitative

research findings then support and expand upon the quantitative research results and

further explain the reasoning behind these influences. From these two findings, an artifact

was produced in the form of a prototype design for an alternative interface for the

JakSehat application, focusing on improving the usability factors that influence user

continuance intention. It is hoped that the results of this research can provide an

understanding of how usability factors influence user continuance intention in the context

of the JakSehat application, as well as serve as a practical guide for developers in

designing more user-friendly m-health applications that support user continuance

intention."

"Pemerintah Provinsi DKI Jakarta telah mengembangkan aplikasi JakSehat untuk meningkatkan aksesibilitas layanan kesehatan bagi masyarakat Jakarta. Namun, aplikasi ini dinilai belum optimal karena banyaknya ulasan negatif terkait usability yang diberikan oleh pengguna. Hasil analisis data scrapping 430 ulasan pengguna di Google Play Store menunjukkan bahwa terdapat 34.7% ulasan yang mengeluhkan kendala usability pada aplikasi JakSehat. Penelitian ini bertujuan untuk mengembangkan model teoretis terkait faktor-faktor usability yang memengaruhi continuance intention pengguna JakSehat, serta merancang usulan antarmuka alternatif aplikasi JakSehat yang dapat meningkatkan continuance intention pengguna. Dengan menggunakan metode design science research (DSR), penelitian ini melibatkan: (1) identifikasi masalah secara kuantitatif dan kualitatif dengan mengacu pada teori usability-continuance dan teori usability; (2) perumusan solusi berdasarkan hasil analisis data; (3) perancangan high-fidelity prototype desain antarmuka alternatif aplikasi; (4) demonstrasi skenario penggunaan desain antarmuka alternatif aplikasi; (5) evaluasi desain antarmuka alternatif aplikasi dengan UT dan SUS; dan (6) penarikan kesimpulan serta saran penelitian. Penelitian ini melibatkan 418 responden untuk pengujian kuantitatif melalui penyebaran kuesioner dan sebelas responden untuk pengujian kualitatif melalui wawancara, di mana responden merupakan pengguna aplikasi JakSehat. Metode analisis data yang digunakan adalah CB-SEM untuk data kuantitatif dan thematic analysis untuk data kualitatif. Hasil penelitian ini menunjukkan bahwa application design, application utility, application dependability, user-interface input, user-interface output, dan errors berpengaruh signifikan terhadap continuance intention. Sedangkan user-interface structure dan user-interface graphics tidak berpengaruh signifikan. Hasil penelitian kualitatif kemudian memperkuat hasil penelitian kuantitatif dan menjelaskan lebih lanjut alasan di balik pengaruh tersebut. Dari kedua temuan ini, dihasilkan sebuah artefak berupa prototipe desain antarmuka alternatif dari aplikasi JakSehat yang berfokus pada perbaikan faktor-faktor usability yang berpengaruh terhadap continuance intention pengguna. Diharapkan hasil penelitian ini dapat memberikan pemahaman tentang bagaimana faktor usability memengaruhi continuance intention pengguna dalam konteks aplikasi JakSehat, serta menjadi panduan praktis bagi para pengembang dalam merancang aplikasi m-health yang lebih userfriendly dan mendukung continuance intention pengguna.

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The DKI Jakarta Provincial Government has developed the JakSehat application to improve healthcare service accessibility for Jakarta residents. However, the app has been considered less than ideal due to numerous negative reviews from users regarding usability. An analysis of 430 user reviews scraped from the Google Play Store revealed that 34.7% of the reviews complained about usability issues in the JakSehat app.This research aims to develop a theoretical model concerning usability factors that influence the continuance intention of JakSehat users and to design an alternative interface design for the JakSehat application that can enhance user continuance intention. Utilizing the design science research (DSR) method, this research involves: (1) quantitative and qualitative problem identification, referring to the usability-continuance theory and usability theory; (2) solution formulation based on data analysis results; (3) design of a high-fidelity prototype for an alternative app interface; (4) demonstration of usage scenarios for the alternative interface design; (5) evaluation of the alternative interface design through usability testing (UT) and the system usability scale (SUS); and (6) conclusion and research suggestion formulation. This research involved 418 respondents for quantitative testing through questionnaire distribution and 11 respondents for qualitative testing through interviews, where the respondents were users of the JakSehat app. The data analysis methods used were CB-SEM for quantitative data and thematic analysis for qualitative data. The results of this research indicate that application design, application utility, application dependability, user-interface input, user-interface output, and errors significantly influence continuance intention. Conversely, user-interface structure and user-interface graphics do not have a significant impact. Qualitative research findings then support and expand upon the quantitative research results and further explain the reasoning behind these influences. From these two findings, an artifact was produced in the form of a prototype design for an alternative interface for the JakSehat application, focusing on improving the usability factors that influence user continuance intention. It is hoped that the results of this research can provide an understanding of how usability factors influence user continuance intention in the context of the JakSehat application, as well as serve as a practical guide for developers in designing more user-friendly m-health applications that support user continuance intention."

"Since the dawn of the industrial revolution, and the ushering in of an era of global economic relations, the United States and Europe have been the core poles of economic power. However, China along with India is increasingly challenging the traditional economic hegemony. An issue of great importance is how this shift in the global economic balance of power will affect developing economies and the transition economies of the Greater Mekong Subregion (GMS), which are located in China's backyard and deeply integrated into its economy through regional supply chains."

"Academic and public libraries are continuing to transform as the information landscape changes, expanding their missions into new service roles that call for improved organizational performance and accountability. This extensively revised and updated edition explores further the ways technology influences both the experiences of library customers and the ways libraries themselves can assess those experiences. With a focus on real-world application, the authors challenge conventional thinking about the utility of input, output, and performance metrics by suggesting new ways to think about the evaluation and assessment of library services; explain service quality and customer satisfaction, and demonstrate how they are separate but intertwined; identify procedures for qualitatively and quantitatively measuring both service quality and satisfaction; encourage libraries to take action by presenting concrete steps they can take to become more customer-centric; and offer a range of customer-related metrics that provide insights useful for library planning and decision making, such as surveys and focus groups. This book shows how to nurture an environment of continuous improvement through effective service quality assessment.In this third edition, the authors again offer solid, practical ideas for developing a customer service plan that meets the library's customer-focused mission, vision, and goals. They challenge librarians to consider both internal and external customers, and to think about customer service in new ways."

"Penggunaan standar dan regulasi sebagai instrumen dari kebijakan perdagangan dalam tingkat unilateral, regional dan global tclah mcningkat. Sernakin ketatnya standar kcarnanan dan kesehatan produk makanan merupakan salah satu sumber yang menjadi pusat perhatian beberapa negara berkembang. Standar yang diberlakukan oleh negara pengimpor bisa menjadi hambatan untuk peningkatan ekspor mereka. Studi ini menganalisa bagaimana dampak standar dan regulasi yang diterapkan oleh negara pengimpor terhadap kineija ckspor Indonesia. Selain itu, studi ini juga menganalisa faktor lain yang secara signiiikan mempengaruhi nilai ekspor ikan dan produk ikan Indonesia. Hasil ekonometri dcngan menggunakan data panel menunjukkan bahwa kenailcan jumlah standar dan regulasi di negara pengimpor akan menurunkan nilai ekspor Indonesia. Hasil ekonometri juga menunjukkan bahwa PDB, populasi dan nilai tukar mempunyai pengaruh positif terhadap nilai ekspor produk ikan Indonesia, sementara tarif berpengamh negatif

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There has been a rising use of standards and technical regulations as instruments of trade policy in unilateral, regional, and global trade contexts. The proliferation and increased stringency of food safety and health standards is a source of concern among many developing countries. These standards are perceived as a barrier to the continued success of their exports- This Study analyzes the impact of standard and technical regulation for fishery product which are imposed by the trading partner on Indonesia export performance. Moreover, this study analyzes the other factors which influence the lndonesia?s export ot' fishery product to the trading partner. Econometric result shows that the increasing number of standard and technical regulation in the importing countries was reducing thc Indonesia export performance. ln addition, the Indonesia export performance was positively influenced by the importing countries? GDP, population, exchange rate and negatively influenced by the tarifli."