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Ditemukan 3760 dokumen yang sesuai dengan query
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Tocquer, Gerard A.
Singapore: Prentice-Hall, 1998
338.46 TOC s
Buku Teks  Universitas Indonesia Library
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Kinsella, Sophie
Jakarta: Gramedia Pustaka Utama, 2003
813 KIN jt
Buku Teks SO  Universitas Indonesia Library
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Ruwantissa Abeyratne
"Indonesia?s demand for air transport is higher in proportion to its GDP per capita. Its economy
can be expected to grow 6% to 10% annually. A single aviation market could add another 6% to
10% growth in sheer demand. Yet its airports are badly in need of expansion, its infrastructure
is bursting at its seems, and above all, its airlines are strongly resisting liberalization of air
transport in the region for fear of being wiped out by stronger contenders in the region. Against
this backdrop, it is incontrovertible that Indonesia?s civil aviation is intrinsically linked to regional
and global considerations. A single aviation market in the ASEAN region will bring both benefits
to Indonesia and challengers to its air transport sector. This article discusses the economic and
regulatory challenges that Indonesia faces with the coming into effect of the ASEAN Single
Aviation market in 2015.
Permintaan transportasi udara di Indonesia lebih tinggi sebanding dengan PDB per kapita.
Ekonominya dapat diperkirakan akan tumbuh 6 % sampai 10 % per tahun. Sebuah pasar
penerbangan tunggal bisa menambah 6 % sampai 10 % pertumbuhan permintaan. Namun,
bandara-bandara yang sangat membutuhkan ekspansi, infrastruktur yang meledak di
perusahaan, dan di atas semua, maskapai yang secara kuat menolak liberalisasi angkutan udara
di wilayah ini karena takut dihapuskan oleh pesaing kuat di wilayah tersebut Dengan latar
belakang ini,tak terbantahkan bahwa penerbangan sipil di Indonesia secara hakiki berhubungan
dengan pertimbangan regional dan global. Sebuah pasar penerbangan tunggal di kawasan
ASEAN akan membawa manfaat baik bagi Indonesia dan penantang untuk sektor transportasi
udara. Artikel ini membahas tantangan ekonomi dan peraturan yang dihadapi Indonesia dengan
berlakunya Pasar Penerbangan Tunggal ASEAN pada tahun 2015."
University of Indonesia, Faculty of Law, 2014
pdf
Artikel Jurnal  Universitas Indonesia Library
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Locke, A.
Kuala Lumpur: The Malaysian Branch of the Royal Asiatic Society, 1993
599.756 959 5 LOC t
Buku Teks  Universitas Indonesia Library
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Zemke, Ron
New York: Amacom, 2000
658.812 ZEM e
Buku Teks SO  Universitas Indonesia Library
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Temperley, Alison
"Inside Knowledge provides practical guidance for women working in professional service firms who aspire to achieve their full potential in what have traditionally been male work environments. It aims to help women thrive within these organisations, and to rise to a level commensurate with their knowledge, skills, experience and talent."
United Kingdom: Emerald, 2017
e20469549
eBooks  Universitas Indonesia Library
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New York: David McKay Company, 1960
940.53 STA
Buku Teks SO  Universitas Indonesia Library
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Toister, Jeff
"Customer service goals have been articulated, messages drilled, and incentive programs created. But many employees still deliver lackluster service. What does it take to get them functioning as stellar frontline representatives of the company? Rather than offering another set of tactics for improving customer service, this book takes a novel approach by rooting out the real reasons employees aren't delivering the service they should. The results can be both surprising and illuminating, such as: company culture doesn't always support service excellence; over-emphasis on cost reduction often increases the cost of service; employees are torn between doing the right thing for the customer and following policy; poor products and services can make helping the customer nearly impossible; and, employees' interests often don't align with company goals. Once core problems are identified, the book offers corrective solutions, including redirecting coaching efforts, revisiting policies and procedures, clarifying roles and responsibilities, and more. Filled with inside stories from well-known organizations and the latest scientific research, "Service Failure" helps people overcome the obstacles preventing them from doing their very best.;"
New York: [American Management Association;;;, ], 2013
e20437197
eBooks  Universitas Indonesia Library
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Swamy, Narayan
Srilanka: Vijitha Yapa Publications, 2006
320 954 93 SWA t
Buku Teks SO  Universitas Indonesia Library
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Fenvessy, Stanley J.
Homewood, Illinois: Dowjones-Irwin, 1976
658.812 Fen k
Buku Teks  Universitas Indonesia Library
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