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""New managers can find hope (and help) with this handbook of practical, upbeat advice from a 40-year veteran of the business battlefield."

"An update of the classic book that reveals the 6 keys to successful management In this new edition of his best-selling book, Robert Benfari explains that the best mangers are not born that way but share a mix of characteristics that can be analyzed, understood, and most importantly changed."

"Professionals today, whether they are new or seasoned, need a solid foundation of essential skills in order to keep pace with the speed of change. The American Management Association, the preeminent provider of business education worldwide, trains the majority of the Fortune 500 companies in competitive business skills. Now, for the first time, AMA has assembled the most critical, "must-have" skills for managers and leaders in one handy volume. "AMA Business Boot Camp" paves the way for readers to: motivate, increase morale, and enhance productivity; manage organizational change; improve their ability to communicate and influence others; screen, evaluate, and select corporate strategies; conduct effective performance reviews; protect themselves against the pitfalls of intra-organizational politics; and much more. Covering everything from management and leadership to project management and strategy, this one-of-kind reference serves as a crash course in the fundamentals required for lasting success."

"Tesis ini membahas tentang kegiatan business coaching mengenai cara menerapkan sistem manajemen mutu sesuai standar ISO 9001:2015 dalam rangka meningkatkan budaya mutu di PT. Hudiya Hayat Hanif dalam konteks melengkapi dan mengevaluasi kebutuhan dokumentasi yang dipersyaratkan. Penelitian ini adalah penelitian kualitatif dengan desain deskriptif. Hasil penelitian ini menyarankan PT. Hudiya Hayat Hanif harus konsisten melakukan review ulang terhadap semua standar dan prosedur yang berlaku dan disesuaikan dengan peta proses bisnis, identifikasi risiko dan peluang juga harus dilakukan, dan penerapan reward dan punishment bagi manajemen puncak dan jajaran staff sebagai langkah untuk memotivasi dan menimbulkan efek jera atas komitmen mutu yang disepakati. Juga disarankan untuk meningkatkan budaya mutu maka PT. Hudiya Hayat Hanif melakukan perlombaan secara regular terkait implementasi budaya mutu yang konsisten di area kerja masing-masing serta mengikuti training manajemen kualitas bagi karyawan internal.

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This thesis discussed the activities of business coaching on how to implement quality management system according to ISO 9001:2015 in order to improve the quality culture at PT. Hudiya Hayat Hanif in the context of completing and evaluating the documentation requirements. This is qualitative research with descriptive design. The result of this study suggest PT. Hudiya Hayat Hanif must consistently re-reviewing all applicable standards and procedures and linked to business process mapping, identifying risks and opportunities as well, and applying rewards and punishments to top management and staffs as a move to motivate and create deterrent effects on agreed quality commitments. Also suggested to improve the quality culture at PT. Hudiya Hayat Hanif by conducting regular competition related to the consistent implementation of quality culture in each of work area, and last but not least is following quality management training for internal employees."

"Being a manager can be nerve-wracking. There are so many new responsibilities to manage, so many new skills to learn, and so little time to do it. This is a concise, comprehensive guide written specifically to help new managers learn the ropes of management -without having a nervous breakdown. Topics covered include: understanding the manager's role; managing former peers; daily planning; leadership and coaching; managing a team; motivating people; delegating work; hiring and orienting new employees; conducting performance appraisals; disciplining and terminating employees; and more. It includes exercises, self-quizzes, worksheets and examples."

"Coaching is more than simply learning a process and set of skills. Exceptional coaches draw on their professional experience, knowledge of organizationally relevant topics, strong helping skills, coaching-specific competencies, and most important, their ability to use their own intuition in the service of the client. "Becoming an Exceptional Executive Coach" is the first book that brings all of these elements together to guide readers in developing their own personal model of coaching. Beginning with a self-assessment, readers will examine the core content areas crucial in any coach's work, from engagement and goal setting to needs assessment, data gathering, feedback, and development planning - and then learn how to combine that knowledge with the unique perspective they bring to the table as individuals in order to achieve maximum coaching effectiveness. Each chapter includes a case study that brings the practice of coaching to life. Tools include charts, development plans, contracts, and more, plus ongoing discussion of the role of coaching in organizational contexts."