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"Treasured for centuries, the world's folk tales have left a legacy of wisdom for countless generations. Going beyond simple entertainment, stories such as "The Lion and the Hare" and "The Woodcutter's Daughter" instruct through example how to live in a world populated with dishonest, petty, and conniving characters. "In the Land of Difficult People" presents 24 charmingly illustrated fables. Taken from around the world, each exemplifies the best methods to use when dealing with the difficult people at work. This helpful book identifies eight major types of difficult people, giving readers strategies for working with each of them.From untrustworthy ravens to commitment - avoiding snails and poor-communicating monkeys, this instructive collection follows each story with a down-to-earth analysis of how to manage any situation involving the toughest of characters. For anyone venturing 'into the woods' of modern-day workplace, this book is a powerful potion of common sense that will lead to happily-ever-after endings every time."

"What do a person's knowledge, expressiveness, history, character, and attraction have in common? Or his or her role, resources, information, network, and reputation? Each is a key to either personal or organizational power, and together they open the complex combination lock on the door of true leadership and irresistible influence. The Elements of Power combines the latest research on the nature of power all over the world with a handy self-assessment and invaluable insight into: How power works in organizations How people use and lose power The relationship between power and leadership What makes famous people powerful or what diminishes their power Sources of power and how to build each one Leading and influencing others more effectively Complete with "Portraits in Power" examining key business figures and world leaders alike, the full effect is an accessible and unprecedented pipeline to the many sources and types of internal and external power, including the most valuable of all: the power of will."

"Being saddled with a terrible supervisor can turn even the best job into a nightmare. Unfortunately, not every boss is the great symbol of managerial perfection one would hope for. In fact, more people than not consider themselves stuck with a ""bad boss."" But short of remaining miserable or quitting a job, what can be done about it? A Survival Guide for Working with Bad Bosses provides readers with savvy, practical advice for coping with managers and supervisors who are mean, incompetent, unethical, and worse. The book includes powerful strategies for not only working with -- but thriving under -- such bad boss types as: * The Great Betrayers -- how to defend yourself against a corporate backstabber * The Know-Nothing Bosses -- what to do when a boss is clueless * The Bad Communicators -- how to respond when a boss is consistently unclear Whether a boss is high-strung, incompetent, or a power-mad tyrant, this book has the solution."

"We all know conflict is unavoidable, especially in the workplace. Whether it's a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, it's a manager's role to navigate relationships, and build compromises and collaborations. "Conflict 101" gives readers the tools they need to ensure not only that employees get back on track, but that disagreements breed positive results. Readers will learn how to: build trust; harness negative emotions; encourage apologies and forgiveness; use a solution-seeking approach; and, say what needs to be said. Incorporating anecdotes taken from the author's twenty years of experience as a conflict resolution professional, the book helps readers more deeply understand how conflict is created, how to respond to it, and how to manage it more effectively."

"Performa akademik pada mahasiswa dapat juga dipengaruhi oleh hubungan interpersonal di lingkungan akademik. Ketika seseorang merasa diterima oleh teman sebaya di kampus, maka ia akan mempersepsi bahwa lingkungan belajar adalah tempat yang menyenangkan, sehingga performa akademik juga akan meningkat. Tujuan penelitian ini adalah untuk menguji efektivitas intervensi kontak bayangan untuk meningkatkan penerimaan pada teman sebaya perantau. Studi baseline yang dilakukan dalam penelitian ini menunjukkan bahwa kurangnya penerimaan mahasiswa pada teman sebaya perantau di universitas swasta. Intervensi dirancang menggunakan teori kontak bayangan untuk meningkatkan penerimaan terhadap teman sebaya. Intverensi dilakukan terhadap 56 orang mahasiswa tingkat pertama non-rantau yang memiliki pengalaman dengan teman sebaya mahasiswa rantau sebelumnya. Hasil dari penelitian ini adalah terdapat peningkatan rata-rata nilai pre dan post test pada kelompok intervensi, meskipun peningkatan nilai tersebut tidak signifikan (sig. > 0.05). Hal tersebut terjadi karena beberapa batasan yang tidak dapat dikontrol, seperti situasi intervensi yang terjadi secara daring melalui zoom.

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Student’s academic performance might be affected by interpersonal relations in the academic environment. Students from other towns need to make more effort to build a positive relationship with their academic environment at college. Peer acceptance at college can build a perception that their social network and academic environment are fun and enhance academic performance as well. The purpose of this research is to test if the imagined contact will be efficient to enhance peer acceptance for out-town college students. This research involves 56 first-year local college students that have experiences interact with students from another town. The main result showed there are no significant differences (sig. >0.05) from the average score before and after the intervention. There are some limitations of this research that can be improved for the next research."