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"Penelitian ini bertujuan untuk mengetahui pengaruh penggunaan Information and communication technologies (ICTs) terhadap kepuasan kerja yang dimediasi oleh work family balance dan burnout para karyawan Industri Perbankan di Jabodetabek. Penelitian ini merupakan penelitian kuantitatif dengan menggunakan metode Structural Equation Model (SEM) yang diolah menggunakan software SPSS 22 dan smartPLS 3.3.9. Terdapat 240 yang berpartisipasi dalam penelitian ini. Hasil penelitian ini menunjukkan bahwa karyawan menganggap ICT memiliki dampak yang kuat terhadap tuntutan (demands), dibuktikan dengan adanya pengaruh yang signifikan terhadap burnout. Lalu, ICT demands dan ICT resources memiliki pengaruh yang signifikan juga terhadap work-family balance. Selain itu, ditemukan bahwa hanya burnout yang memediasi secara signifikan pengaruh antara ICT khususnya ICT demands terhadap kepuasan kerja.

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The purpose of this research is to determine the effect of the use of Information and communication technologies (ICTs) on job satisfaction mediated by work family balance and burnout on employees of the banking industry in Jabodetabek. This research is a quantitative study using the Structural Equation Model (SEM) method which was processed using SPSS 22 software and smartPLS 3.3.9. In addition, there were 240 who participated in this study. The result of this study shows that employees perceive ICT to have a strong impact on demands which is proved by a significant effect on burnout. Moreover, ICT demands and ICT resources have a significant effect on work-family balance. In addition, it is found that only burnout significantly mediated the effect of ICT; especially, ICT demands on job satisfaction."

"Tidak ada yang lebih penting dalam kehidupan kerja karyawan organisasi pelayanan kemanusiaan atau sama pentingnya dengan efektivitas penggunaan personel dalam suatu organisasi selain kepuasan kerja. Kepuasan kerja menjadi fundamental untuk kesejahteraan karyawan, keberlangsungan organisasi, dan layanan kesejahteraan. Tujuan dari penelitian ini adalah memberikan gambaran pengaruh work life balance dan burnout terhadap tingkat kepuasan kerja karyawan organisasi pelayanan kemanusiaan yang ada di Organisasi Pelayanan Kemanusiaan X. Penelitian ini menggunakan pendekatan kuantitatif berjenis basic research secara deskriptif dan cross-sectional research yang dilakukan pada bulan Januari-Juli 2024 dengan metode pengumpulan data survei dan teknik sensus/total sampling sebanyak 30 orang karyawan. Hasil dari penelitian secara parsial berhasil membuktikan hipotesis adanya pengaruh work life balance terhadap kepuasan kerja secara positif dan signifikan sebesar 0.571 dan p-value sebesar 0.000, yang menyatakan karyawan dengan work life balance tinggi cenderung memiliki kepuasan kerja yang tinggi juga. Dan adanya pengaruh burnout terhadap kepuasan kerja secara positif dan signifikan sebesar 0.635 dan p-value sebesar 0.000, yang menyatakan karyawan dengan burnout tinggi cenderung memiliki kepuasan kerja yang tinggi. Penelitian ini diharapkan dapat berkontribusi memberikan perkembangan informasi terkait pengaruh work life balance dan burnout terhadap tingkat kepuasan kerja dalam bekerja pada organisasi pelayanan kemanusiaan untuk kemudian dapat menjadi bahan pertimbangan dalam melakukan intervensi sosial.

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Nothing is more important in the work lives of employees of human service organizations or as important to the effective use of personnel in an organization than job satisfaction. Job satisfaction is fundamental to employee welfare, organizational sustainability, and welfare services. This study aims to provide an overview of the influence of work life balance and burnout on the level of job satisfaction of employees of human service organizations at Human Service Organization X. This study uses a quantitative approach in the form of descriptive basic research and cross-sectional research which was conducted in January-July 2024 using survey data collection methods and census techniques/total sampling of 30 employees. The study's results partially proved the hypothesis that there is a positive and significant influence of work life balance on job satisfaction of 0.571 and a p-value of 0.000, which states that employees with high work life balance tend to have high job satisfaction too. And there is a positive and significant influence of burnout on job satisfaction of 0.635 and a p-value of 0.000, which states that employees with high burnout tend to have high job satisfaction. It is hoped that this research can contribute to the development of information regarding the influence of work life balance and burnout on the level of job satisfaction in working in humanitarian service organizations which can then be used as material for consideration in carrying out social interventions."

"Tingginya persaingan antara Perusahaan Fintech mengharuskan manajemen Perusahaan mampu menjaga job performance. Job performance dapat dicapai Perusahaan melalui kepuasan kerja karyawan. Quality of work life dapat menunjang ketercapaian kinerja serta job performance karyawan, akan tetapi burnout bisa mengurangi kinerja para karyawan Perusahaan. Penelitian ini bertujuan untuk mengetahui apakah (1) Menganalisis pengaruhburnout terhadap job performance karyawan, (2) Menganalisis pengaruh quality of work life terhadap job performance, (3) Menganalisis pengaruh kepuasan kerja terhadap job performance, (4) Menganalisis pengaruh tidak langsung burnout terhada job performance melalui kepuasan kerja, dan (5) Menganalisis pengaruh tidak langsung quality of work life terhadap job performance melalui kepuasan kerja, Penelitian ini dilakukan pada Perusahaan Fintech di Indonesia dengan rancangan penelitian kuantitatif. Data dikumpulkan melalui penyebaran kuesioner menggunakan skala Likert. Metode analisis secara kuantitatif dengan menggunakan analisis SEM PLS. Hasil penelitian menunjukkan: (1) Burnout memiliki pengaruh negatif dan signifikan terhadap variabel Job performance. (2) Quality Work of Life memiliki pengaruh positif dan signifikan terhadap Job performance. (3) Kepuasan kerja memiliki pengaruh positif dan signifikan terhadap Job performance. (4) Pengaruh tidak langsung antara Burnout terhadap Job performance melalui Kepuasan kerja adalah signifikan. (5) Pengaruh tidak langsung antara Quality Work of Life terhadap Job performance melalui Kepuasan kerja adalah signifikan.

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The intense competition among Fintech companies requires management to maintain job performance. Job performance can be achieved through employee job satisfaction. Quality of work life can support the achievement of performance and employee performance, but burnout can reduce the performance of company employees. This study aims to analyze (1) the influence of burnout on employee job performance, (2) the influence of quality of work life on job performance, (3) the influence of job satisfaction on job performance, (4) the indirect influence of burnout on job performance through job satisfaction, and (5) the indirect influence of quality of work life on job performance through job satisfaction. This research was conducted at Fintech companies in Indonesia using a quantitative research design. Data were collected through questionnaires employing the Likert scale. The quantitative analysis method used was SEM PLS analysis. The results showed that (1) burnout has a negative and significant influence on job performance, (2) quality work of life has a positive and significant influence on job performance, (3) job satisfaction has a positive and significant influence on job performance, (4) the indirect influence of burnout on job performance through job satisfaction is significant, and (5) the indirect influence of quality work of life on job performance through job satisfaction is significant."

"Pandemi COVID-19 memberikan dampak pada berbagai aspek dalam kehidupan. Salah satunya terhadap sistem kerja dalam perusahaan. World Health Organization telah merekomendasikan terhadap seluruh organisasi dan perusahaan untuk menerapkan work from home dalam rangka menghindari penyebaran virus. Generasi Z sebagai angkatan baru dalam dunia kerja harus mengalami masa-masa distruptif, yaitu harus menjalani kegiatan orientasi dunia kerja dalam kondisi work from home. Hal tersebut berpotensi memberikan dampak pada kondisi dari work life balance dan berpotensi memberikan pengaruh pada job satisfaction pegawai. Sehingga dilakukannya penelitian ini bertujuan untuk menjelaskan pengaruh dari work from home terhadap job satisfaction dari pegawai generasi Z di Jabodetabek dengan work life balance sebagai variabel mediasi. Penelitian ini menggunakan pendekatan kuantitatif, jenis penelitian eksplanatif, dan pengambilan data dilakukan dengan menyebarkan kuesioner terhadap 250 pegawai generasi Z di Jabodetabek menggunakan teknik non probability sampling berupa purposive. Hasil penelitian menunjukan terdapat pengaruh dari work from home terhadap job satisfaction melalui work life balance. Dalam penelitian ini menunjukan bahwa implementasi work from home memberikan pengaruh positif terhadap work life balance yang mendorong peningkatan job satisfaction pegawai generasi Z di Jabodetabek. 

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The COVID-19 pandemic has had an impact on various aspects of life. One of them is the work system in the company. The World Health Organization has recommended all organizations and companies to implement work from home in order to avoid the spread of the virus. Generation Z as a new generation in the world of work must experience disruptive times, namely having to undergo orientation activities in conditions of work from home. This has the potential to have an impact on the conditions of the work life balance and has the potential to affect employee job satisfaction. So this research was conducted to explain the effect of work from home on job satisfaction of Z generation employees in Greater Jakarta with work life balance as a mediating variable. This research uses a quantitative approach, the type of research is explanatory, and data collection is carried out by distributing questionnaires to 250 Z generation employees in Greater Jakarta using a non-probability sampling technique in the form of purposive. The results showed that there was an effect of work from home on job satisfaction through work life balance. This study shows that the implementation of work from home has a positive influence on work life balance which encourages increased job satisfaction for Z generation employees in Greater Jakarta."

"Turnover merupakan permasalahan yang kerap kali dihadapi oleh Kantor Akuntan Publik KAP . Penelitian menyatakan bahwa niat keluar seorang akuntan publik dapat diakibatkan oleh pengalaman burnout yang merupakan hasil dari tuntutan pekerjaan yang tinggi dan rendahnya kepuasan kerja. Penelitian ini dilakukan terhadakuntan publik 200 akuntan di KAP dengan menggunakan model Job Demands-Resources JD-R. Model ini menyatakan bahwa tuntutan pekerjaan dapat menyebabkan gangguan kesehatan yang mengarah pada hasil negatif pada output organisasi, sedangkan sumber pekerjaan berkaitan dengan motivasi yang mengarah pada hasil positif. Hasil penelitian ini menunjukan bahwa job demands beban kerja dan konflik kerja-keluarga berpengaruh positif terhadap niat akuntan untuk keluar melalui burnout. Di sisi lain job resources kepuasan karir-kesempatan promosi dan iklim tim kerja memilki pengaruh yang positif terhadap kepuasan kerja karyawan dan berpengaruh negatif terhadap niat pindah karyawan. Hasil penelitian ini memiliki dampak individual maupun organisasional yang dapat digunakan dalam mengurangi turnover.

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Turnover is a problem that is often faced by Public Accounting Firm. The study states that turnover intention an accountant can be caused by an experienced of burnout results from high job demands and low job satisfaction. This study conducted on 200 accountants in Public Accounting Firm using the Job demands resources model JD R . This model states that the job demands can cause health problems that lead to a negative result in the organization 39 s output, while the job resources associated with the motivation that lead to positive results.

The results of this study indicate that the job demands workload and work family conflict have positive effect on accountants turnover intention through burnout. On the other side, the job resources career satisfaction promotion opportunities and climate work teams have positive effect on job satisfaction and negatively affect employees turnover intention. This findings have an impact individually and organizationally that can be used in reducing turnover."

"Pandemi Covid-19 telah memberikan perubahan bagi tatanan kehidupan masyarakat. Adanya pembatasan sosial yang menimbulkan perubahan besar terhadap metode komunikasi dan metode kerja bagi karyawan dengan pemberlakuan sistem gabungan kerja secara working from home dan working form office. Bekerja secara daring tanpa didampingi keseimbangan peranan work life balance dapat menimbulkan efek buruk pada kesehatan mental dan fisik karyawan. Penelitian ini bertujuan untuk menguji beberapa faktor yang berkaitan dengan work engagement seperti work life balance, burnout, job stressor, supervisor support, coworker support dan family support. Data terkumpul dari 633 responden yang merupakan pekerja dari berbagai sektor usaha di Indonesia dengan masa kerja di tempat kerja saat ini minimal satu tahun dan memiliki atasan langsung dan rekan kerja, namun hanya 603 responden yang memenuhi kriteria sampel. Data tersebut diolah dengan metode Structural Equation Modelling (SEM) menggunakan aplikasi AMOS. Hasil SEM menunjukkan bahwa work life balance memediasi hubungan antara supervisor support, coworker support dan family support dengan work engagement. Selain itu work life balance berpengaruh signifikan negatif terhadap job stressor dan burnout. Variabel burnout berpengaruh signifikan negatif terhadap work engagement. Dengan demikian, perusahaan perlu memperhatikan kualitas hidup kehidupan kerja karyawan dengan sehingga dapat meningkatkan work engagement karyawan terhadap perusahaan.

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The COVID-19 pandemic has changed the way people live. Social restrictions caused major changes to communication methods and work methods for employees. Hybrid system as combination of working from home and working form office. Working online without being accompanied by a work-life balance can have a negative effect on the mental and physical health of employees. This study aims to examine several factors related to work engagement such as work life balance, burnout, job stressors, supervisor support, coworker support and family support. Data were collected from 633 respondents who are workers from various business sectors in Indonesia with a minimum of one year of service in the current workplace and have direct supervisors and coworkers, but only 603 respondents met the sample criteria. The data was processed using the Structural Equation Modeling (SEM) method using the AMOS application. SEM results show that work life balance mediates the relationship between supervisor support, coworker support and family support with work engagement. In addition, work life balance has a significant negative effect on job stressors and burnout. The burnout variable has a significant negative effect on work engagement. Thus, companies need to pay attention to the quality of life of employees' work lives so that they can increase work engagement with the company."

"Penelitian ini bertujuan untuk menguji pengaruh quality of work life terhadap work life balance melalui peran mediasi job stress, job satisfaction, dan job commitment pada karyawan yang bekerja pada perusahaan jasa konsultan bisnis di daerah Jabodetabek. Pendekatan yang digunakan adalah pendekatan kuantitatif dan bersifat single cross sectional. Responden sejumlah 225 orang terlibat dalam penelitian ini. Pengambilan data dilakukan dengan menggunakan kuesioner yang telah dikembangkan dari penelitian sebelumnya. Pengolahan data dilakukan dengan menggunakan teknik covariance based structural equation modeling. Temuan penelitian menunjukan bahwa quality of work life berpengaruh secara tidak langsung melalui peran mediasi job stress, job satisfaction, dan job commitment terhadap work life balance. Berdasarkan hasil penelitian ini secara praktis dapat disarankan bahwa untuk menciptakan keseimbangan kehidupan dan pekerjaan pada karyawan, manajemen perusahaan jasa konsultan dapat menciptakan lingkungan kerja atau kondisi kerja yang positif sehingga kelelahan kerja yang dirasakan oleh karyawan dapat berkurang, kepuasan kerja yang dirasakan meningkat, dan rasa ingin berkomitmen kerja yang tinggi. Secara teoritis penelitian ini dapat mengkonfirmasi penelitian-penelitian sebelumnya yang menyelidiki dinamika hubungan antara quality of work life, work life balance, job stress, job satisfaction, dan job commitment.

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This study aims to examine the effect of quality of work life on work life balance through the mediating role of job stress, job satisfaction, and job commitment in employees who work in business consulting services companies in the Jabodetabek area. The approach used is a quantitative approach and is single cross sectional. Respondents were 225 people involved in this study. Data collection was carried out using a questionnaire that had been developed from previous studies. Data processing was carried out using a covariance based structural equation modeling technique. The research findings show that the quality of work life has an indirect effect through the mediating role of job stress, job satisfaction, and job commitment to work life balance.

Based on the results of this study it can be practically suggested that in order to create a work-life balance for employees, the management of a consulting service company can create a positive work environment or working conditions so that the work fatigue felt by employees can be reduced, perceived job satisfaction increases, and a high sense of work commitment. Theoretically, this research can confirm previous studies that investigated the dynamics of the relationship between quality of work life, work life balance, job stress, job satisfaction, and job commitment."

"Penelitian ini membahas dampak work family conflict dan family work conflict terhadap komitmen organisasi yang dimediasi oleh kepuasan kerja pada Instansi Pemerintah Alpha. Penelitian ini adalah penelitian kuantitatif dengan menggunakan metode Structural Equation Model (SEM) yang diolah menggunakan software LISREL 8.80. Sebanyak 328 responden yang lolos screening pada Instansi Pemerintah Alpha telah berpartisipasidalam penelitian ini. Hasil penelitian menunjukkan bahwa work family conflict memiliki pengaruh negatif yang signifikan terhadap kepuasan kerja, family work conflict memiliki pengaruh negatif yang signifikan terhadap kepuasan kerja, kepuasan kerja memediasi pengaruh antara work family conflict dan family work conflict terhadap komitmen organisasi, work family conflict memiliki pengaruh negatif yang signifikan terhadap komitmen organisasi, dan family work conflict memiliki pengaruh negatif yang signifikan terhadap komitmen organisasi.This study discusses the impact of work family conflict and family work conflict on organizational commitment mediated by job satisfaction at Alpha Government Agencies. This research is a quantitative study using the Structural Equation Model (SEM) method which is processed using LISREL 8.80 software. A total of 328 respondents who passed the screening at the Alpha Government Agency participated in this study. The results showed that work family conflict had a significant negative effect on job satisfaction, family work conflict had a significant negative effect on job satisfaction, job satisfaction mediated the effect between work family conflict and family work conflict on organizational commitment, work family conflict had a negative effect significant effecton organizational commitment, and family work conflict has a significant negative effecton organizational commitment"

"In the current economy, companies are expected to turn on a dime in response to changing market needs to stay vibrant. what that means is that companies are constantly reorganizing. employees are living in a constant state of change. this dynamic in the workplace has affected worker satisfaction, morale, and burnout. this is the first treatment manual to focus on treating job-related issues, whether it's conflict in the workplace, stress, burnout, performance, and more. divided into two parts, part one sets the stage with a discussion of the economic climate and how it impacts businesses, how business reacts to it, and how the new business climate affects employees. part two lays out the most current research on effectively treating work-related client issues. Individual, group, and organizational interventions are included, along with case examples, practical treatment exercises, checklists, and outlines for treatment."

"ABSTRAKPenelitian ini bertujuan untuk melihat konflik pekerjaan-keluarga sebagai moderator pada hubungan antara grit dan kepuasan kerja. Partisipan penelitian ini berjumlah 183 orang yang merupakan karyawan organisasi yang telah menikah dan sudah bekerja minimal selama dua tahun. Pengukuran grit menggunakan. The Grit Scale, kepuasan kerja menggunakan. The Generic Job Satisfaction Scale dan konflik pekerjaan-keluarga menggunakan Work-Family Conflict Scale. Hasil penelitian menemukan bahwa grit memiliki hubungan yang positif signifikan dengan kepuasan kerja dan konflik pekerjaan-keluarga berhubungan negatif dengan kepuasan kerja. Akan tetapi, konflik pekerjaan-keluarga tidak memoderasi hubungan antara grit dan kepuasan kerja.

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ABSTRACTThis research is aimed to see the work family conflict as a moderator in relationship between grit and job satisfaction. The participant of this research is 183 people who are marriage employees of organization. The employees have worked at least two years. The measurement of grit uses The Grit Scale, job satisfaction uses The Generic Job Satisfaction Scale and work family conflict uses the Work Family Conflict Scale. The results of the research found that grit has as positive relationship and significant with job satisfaction and work family conflict has negative relationship with job satisfaction. However, work family conflict does not moderate the relationship between grit and job satisfaction."