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"Pandemi SARS-CoV-2 (COVID-19) telah menjadi masalah global, yang memaksa pemerintah semua negara untuk memberlakukan undang-undang pembatasan mobilisasi untuk membatasi interaksi fisik, untuk mengurangi penularan penyakit. Akibatnya, banyak industri, terutama yang membutuhkan interaksi fisik seperti industri makanan dan minuman, menghadapi dampak yang merugikan. Upaya bersama antara pemerintah, pengelola restoran, dan individu untuk mengatasi dampak pandemi global serta merangsang niat makan untuk dikonsumsi. Tujuan dari penelitian ini adalah untuk menguji dampak konsumen terhadap niat konsumsi mereka pada faktor multikritis. Kuesioner online disebarkan ke 339 peserta terdaftar WNI, saat ini berdomisili di Indonesia, berusia 18 tahun keatas, sering makan di luar dan pernah makan di restoran dalam rentang waktu Januari – 22 Juni. Pengambilan sampel secara purposive dan snowball melalui platform online dilakukan untuk menjaring data dari responden di seluruh wilayah Indonesia. Uji hipotesis yang digunakan dalam penelitian ini adalah penggunaan SEM-PLS (Partial Least Square) dengan menggunakan SMARTPLS 3. Manfaat dari penelitian ini adalah bagi pemerintah dan pengelola restoran untuk merangsang niat makan restoran dalam konsumsi. Hasil penelitian ini menunjukkan bahwa informasi dan komunikasi tidak memediasi manajemen krisis dan budaya organisasi untuk menciptakan persepsi dampak COVID-19 yang lebih baik selama situasi pascapandemi. Studi ini juga menunjukkan bahwa kebersihan dan keamanan, sumber daya manusia dan platform layanan pengiriman online tidak memoderasi hubungan antara dampak COVID-19 dan kecemasan yang dirasakan. Hasil penelitian menunjukkan bahwa sikap terhadap kehidupan memediasi hubungan antara dampak COVID-19 dan niat konsumsi, serta persepsi kecemasan secara positif memoderasi hubungan antara sikap terhadap kehidupan dan niat konsumsi.

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The SARS-CoV-2 (COVID-19) pandemic had become a global issue, which forced governments of all nations to impose mobilization restriction laws to limit physical interaction, to reduce the transmission of the disease. As a result, many industries, especially those that require physical interaction such as the food and beverage industry to face detrimental effects. It is a joint effort of government, restaurants managers, and individuals to resolve the effects of the global pandemic as well as stimulating intention for dine in consumption. The goal of this research is to examine the consumers’ impact on their consumption intention upon the multi-critical factors. An online questionnaire distributed to 339 participants who are registered Indonesian citizens, currently reside in Indonesia, above 18 years of age, eat out often and have eaten out in restaurant within the time span of January – June 22. Purposive and snowball sampling through an online platform was done to capture data from respondents of all part of Indonesia. Hypothesis test used in this study is the used of SEM-PLS (Partial Least Square) using SMARTPLS 3. Benefit of this research are for the government and restaurant managers to stimulate intention for restaurant dine in consumption. The results of this study indicate that information and communication does not mediate crisis management and organizational culture to create better perceived impact of COVID-19 during the post pandemic situation. This study also shows that hygiene and safety, human resources and online delivery service platform does not moderate the relationship between COVID-19 impact and perceived anxiety. Results show that attitude towards life mediate the relation between COVID-19 impact and consumption intention, as well as perceive anxiety positively moderates the relationship between attitude towards life and consumption intention."

"Meningkatnya jumlah masyarakat beragama Islam di dunia diiringi dengan meningkatnya masyarakat dengan penghasilan menengah keatas membuat konsumsi akan produk atau jasa yang memenuhi kebutuhan gaya hidup juga meningkat. Salah satu kebutuhan gaya hidup adalah wisata ke luar negeri. Hal ini ditandai dengan gencarnya pihak maskapai yang mengadakan travel fair, khususnya di Indonesia. Saat melakukan travelling, selain mengunjungi tempat wisata, wisatawan juga akan melakukan wisata kuliner ke restoran maupun tempat makan di negara yang akan dikunjungi. Bagi wisatawan muslim, tidak semua makanan dapat dikonsumsi, karena adanya batasan halal dan haram. Penelitian ini ditujukan untuk melihat dari beberapa faktor sikap terhadap logo halal, religiusitas, pemasaran halal, dan persepsi pribadi dan sosial terhadap intensi pembelian halal konsumen. Penelitian ini juga mengembangkan model penelitian melalui integrasi antara konsep Theory of Reason Action TRA dengan model penelitian sebelumnya. Model yang dikembangkan kemudian divalidasi menggunakan Structural Equation Modelling SEM berdasarkan data yang diperoleh melalui survei kepada muslim yang berdomisili di Jabodetabek dengan kisaran usia antara 18 hingga 65 tahun. Hasil penelitian ini mengonfirmasi bahwa sikap terhadap logo halal dan persepsi pribadi dan sosial merupakan faktor-faktor mampu memengaruhi intensi pembelian halal konsumen. Implikasi manajerial serta saran bagi penelitian selanjutnya juga dibahas pada penelitian ini.

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The increasing number of Islamic religious communities in the world and accompanied by Upper middle class community will provide the consumption of products or services that improve their lifestyle. One of the lifestyle needs is to travel abroad. This is marked by the many of airline companies held travel fair, especially in Indonesia. When traveling, in addition to visiting tourist attractions, tourists will also do culinary tours to restaurants or places to eat in the country to be visited. For Muslim tourists, not all food could be eaten, because of the limitations of halal and haram.

This study aims to see from several factors attitudes toward halal logo, religiosity, halal marketing, and personal societal perception to the halal purchase intention. This research also develops research model through integration between Theory of Reason Action TRA concept with previous research model. The developed model was then validated using Structural Equation Modeling SEM based on data obtained from the survey to Muslims domiciled in Jabodetabek at a price between 18 and 65 years.

The results of this study confirm that attitudes toward halal logos and personal and social perceptions are factors that can affect halal purchase intention. Managerial implications of suggestions for further research on this research."

"Penelitian ini bertujuan untuk mengetahui faktor apa saja yang mempengaruhi intensi untuk mengunjungi restoran asing jepang dan korea bersertifikat halal di Indonesia yang diukur melalui Therory of Planned Behavior (TPB) seperti attitude, subjective norms, dan perceived behavioral control dan juga dengan adanya moderasi religiusitas untuk setiap variabel. Data yang diolah, diperoleh dari penyebaran kuesioner kepada 246 responden masyarakat Indonesia yang beragama Islam, berusia diatas 17 tahun, dan pernah mengunjungi restoran asing Jepang dan Korea yang bersertifikat halal. Analisis data dilakukan menggunakan analisis deskriptif dan Structural Equation Modeling (SEM) menggunakan LISREL.Hasil penelitian menunjukkan bahwa subjective norms dan perceived behavioral control berpengaruh positif terhadap intensi, sedangkan religiusitas memoderasi faktor perceived behavioral control secara positif terhadap intensi.

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The study aims to determine the factors that affect Indonesian peoples intention to patronage halal restaurant from Japan and Korea by using Theory of Planned Behavior TPB like attitude, subjective norms, perceived behavioral control and moderated by religiosity. Data obtained from 246 respondents aged 17th and above, is Muslim, and have visit foreign halal restaurant from Japan and Korea. Data was performed by descriptive analysis and Structural Equation Modeling (SEM) with LISREL software. The result indicate that subjective norms and perceived behavioral control are significantly affecting Indonesian peoples Intention to visit halal restaurant, and that religiosity significantly and positively moderate perceived behavioral control towards Intention to patronage."

"Latar belakang: COVID-19 menginfeksi semua kelompok umur, namun beban infeksi lebih tinggi dan lebih berbahaya pada kelompok usia lanjut. Pasien yang mengalami infeksi akut COVID-19 juga bisa mengalami gejala menetap yang disebut dengan Sindrom Pasca COVID-19, khususnya pada lansia. Belum ada data yang menunjukkan prevalensi Sindrom Pasca COVID-19 pada lansia di Indonesia dan juga faktor-faktor risiko yang berhubungan dengan kejadian Sindrom Pasca COVID-19 pada lansia.Tujuan: Penelitian ini bertujuan untuk mengetahui seberapa besar prevalensi Sindrom Pasca COVID-19 pada lansia di Indonesia serta meneliti hubungan antara faktor-faktor risiko dengan kejadian Sindrom Pasca COVID-19 dengan menggunakan definisi waktu >4 minggu, >8 minggu, dan >12 minggu.Metode: Penelitian ini merupakan penelitian kohort retrospektif yang menggunakan rekam medis dan wawancara untuk mendapatkan data terkait keberadaan faktor-faktor risiko dan gejala menetap pasca perawatan infeksi akut COVID-19.Hasil: Penelitian ini diikuti oleh 329 pasien lansia (≥60 tahun) yang sempat dirawat akibat COVID-19 di RSCM dan RS Mitra Keluarga Kalideres pada 1 Januari-31 Desember 2021. Prevalensi Sindrom Pasca COVID-19 pada lansia adalah sebesar 31%, 18,24%, dan 10,64% dengan menggunakan definisi waktu >4 minggu, >8 minggu, dan >12 minggu, secara berurutan. Clinical Frailty Scale rawat inap (OR 2,814 [IK 95% 1,172-6,758) dan imobilitas rawat inap (OR 4,767 [IK95% 2,117-10,734]) berhubungan dengan Sindrom Pasca COVID-19 >4 minggu. Selanjutnya, jumlah gejala awal (OR 2,043 [IK95% 1,005-4,153]), konstipasi rawat inap (OR 2,832 [IK95% 1,209-6,633]), imobilitas rawat inap (OR 2,515 [IK95% 1,049-6,026]), dan instabilitas rawat inap (OR 2,291 [IK95% 1,094-4,800) berhubungan dengan Sindrom Pasca COVID-19 >8 minggu. Gangguan pendengaran dan penglihatan follow-up (OR 2,926 [IK95% 1,285-6,665]) dan imobilitas rawat inap (OR 3,684 [IK95% 1,507-9,009]) berhubungan dengan Sindrom Pasca COVID-19 >12 minggu.Kesimpulan: Infeksi akut dengan ≥ 5 gejala, adanya frailty dan sindrom geriatri, khususnya imobilitas saat perawatan, berhubungan dengan Sindrom Pasca COVID-19 pada lansia.

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Background: COVID-19 infects all age groups, but the burden of infection is higher and more dangerous in the elderly. Patients with acute COVID-19 infection can also experience persistent symptoms called Post-Covid-19 Syndrome, especially elderly. No data show the prevalence of Post-Covid-19 Syndrome in the elderly in Indonesia and the risk factors associated with the occurrence of Post-Covid-19 Syndrome in the elderly

Objective: This study aims to determine the prevalence of Post-Covid-19 Syndrome in the elderly in Indonesia and examine the relationship between risk factors and the incidence of Post-Covid-19 Syndrome by using the definition of time > 4 weeks, > 8 weeks. , and >12 weeks.

Methods: This study is a retrospective cohort study that uses medical records and interviews to obtain data regarding risk factors and persistent symptoms after treatment of acute COVID-19 infection.

Results: This study is followed by 329 elderly patients (≥60 years) who had been treated because of COVID-19 at Cipto Mangunkusumo Hospital and Mitra Keluarga Kalideres Hospital from January 1st until December 31st, 2021. the prevalence of Post COVID-19 Syndrome in the elderly was 31%, 18.24%, and 10.64% using the time definition of >4 weeks, >8 weeks, and >12 weeks, respectively. Clinical Frailty Scale during hospitalization scores (OR 2.814 [95% CI 1.172-6.758]) and immobility during hospitalization (OR 4.767 [95% CI 2.117-10.734]) were associated with Post-Covid-19 Syndrome >4 weeks. Furthermore, number of initial symptoms (OR 2,043 [CI95% 1.005-4.153]), constipation during hospitalization (OR 2.832 [CI95% 1.209-6633]), immobility during hospitalization (OR 2,515 [95% CI 1,049-6.026]), and instability during hospitalization (OR 2,291 [CI 95% 1,094-4,800]) was associated with Post-Covid-19 Syndrome >8 weeks. In addition, impairment of visual and hearing during follow-up (OR 2,926 [95% CI 1,285-6,665]) and immobility during hospitalization (OR 3,684 [95% CI 1.507-9,009]) was associated with Post-Covid-19 Syndrome >12 weeks.

Conclusions: Acute infection with ≥ 5 symptoms, frailty, and geriatric syndrome, especially immobility during hospitalization, were associated with Post-Covid-19 Syndrome in the elderly."

"Pandemi COVID-19 menyebabkan pembatasan aktivitas di lingkungan masyarakat dan mengubah banyak kebiasaan lama, termasuk perilaku konsumsi makanan. Meskipun pembatasan aktivitas baik untuk mencegah semakin tersebarnya virus, hal ini berdampak pada industri penyediaan makanan dan minuman di Indonesia. Oleh karena itu, studi ini menyelidiki perubahan perilaku konsumsi makanan di Indonesia selama pandemi COVID-19 serta kemungkinan keberlanjutan perubahan perilaku tersebut setelah pandemi berakhir. Penelitian ini menggunakan metode penelitian kuantitatif dengan sumber data primer. Data primer didapatkan dari penyebaran kuesioner dan terkumpul sebanyak 479 responden yang tersebar di seluruh Indonesia. Penelitian ini menunjukkan bahwa terjadi perubahan perilaku konsumsi makanan, seperti dari cara belanja, pola makan yang lebih sehat, dan pengurangan aktivitas makan di luar rumah, serta perubahan perilaku konsumsi makanan yang terjadi diperkirakan akan tetap berlanjut setelah pandemi berakhir. Hasil penelitian ini diharapkan dapat menginformasikan industri penyediaan makan dan minum yang terdampak oleh COVID-19 terkait perilaku konsumen.

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The COVID-19 pandemic has caused restrictions on activities in the community and changed many old habits, including food consumption behavior. Although activity restrictions are good for preventing the spread of the virus, this has an impact on the food and beverage supply industry in Indonesia. Therefore, this study investigates changes in food consumption behavior in Indonesia during the COVID-19 pandemic and the possible continuation of these behavioral changes after the pandemic ends. This study uses quantitative research methods with primary data sources. Primary data was obtained from distributing questionnaires and collected as many as 479 respondents spread throughout Indonesia. This study shows that there is a change in food consumption behavior, such as from shopping, healthier eating patterns, and reducing eating activities outside the home, and changes in food consumption behavior that occur are expected to continue after the pandemic ends. The results of this study are expected to inform the food and drink supply industry affected by COVID-19 regarding consumer behavior."

"Penelitian ini bertujuan untuk mengidentifikasi dan menganalisis faktor-faktor yang mempengaruhi niat perilaku terhadap adopsi bank digital, terutama ditinjau oleh teori penerimaan teknologi, norma subjektif, konfirmasi keamanan dan risiko Covid-19 yang dirasakan. Model ini dibangun untuk mengevaluasi 9 hipotesis. Penelitian ini menggunakan survei online dan purposive sampling, sehingga 155 responden dikumpulkan dari generasi Z dan Y Indonesia. Kemudian, datadianalisis oleh SEM-PLS dan hasilnya menunjukkan 4 dari 9 hipotesis yang didukung, yaitu perceived usefulness, perceived Covid-19 risk, dan security confirmation tidak secara positif mempengaruhi niat perilaku terhadap adopsi bank digital. Studi ini menemukan bahwa variabel perceived usefulness tidak memediasi hubungan antara kemudahan penggunaan yang dirasakan terhadap niat perilaku dan subjective norms terhadap niat perilaku. Temuan penelitian ini menguntungkan penyedia bank digital dengan memahami faktor-faktor yang dapat meningkatkan kesadaran masyarakat dan meningkatkan atau mengurangi kinerja produk untuk mengevaluasi pendekatan konsumen agar mereka lebih tertarik dalam memilih produk brand. Terlepas dari keterbatasan, diharapkan bahwa hasilnya dapat digunakan untuk perbaikan lebih lanjut dalam subjek. 

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This study aims at identifying and analyzing factors that influence the behavioral intention towards digital banksadoption, particularly reviewed by technology acceptance theories, subjective norms, security confirmation and perceived Covid-19 risk. The model was constructed to evaluate 9 hypothesis. This study uses online survey and purposive sampling, resulting 155 respondents were collected from generation Z and Y of Indonesia. Further, data was analyzed by SEM-PLS and the results demonstrated 4 out 9 hypotheses supported, namely perceived usefulness, perceived Covid-19 risk, and security confirmation does not positively affects behavioral intention towards digital banks adoption. Also, it was found that perceived usefulness does not mediates the relationship between both perceived ease of use towards behavioral intention and subjective norms towards behavioral intention.  The findings of this study benefits the digital bank providers by understanding the factors that can increase societal awareness and enhance or reduce product performance to evaluate consumer approach in order for them to be more interested in choosing brand products. Despite the limitation, it is hoped that the result may be used for further improvement in the subject."

"Sebagian besar kasus COVID -19 saat ini memiliki gejala ringan dan tidak bergejala serta adanya potensi reaktivasi pada pasien pasca rawat di rumah sakit mendasari pentingnya pemantauan kepatuhan keluarga dalam mengimplementasikan protokol perawatan pasien pasca rawat COVID-19 di rumah. Tujuan penelitian ini untuk mengetahui gambaran kepatuhan keluarga terhadap protokol perawatan pasien pasca rawat COVID-19 di rumah dan mengidentifikasi faktor-faktor apa saja (usia, jenis kelamin, pendapatan, pekerjaan, pengetahuan, sikap, ketersediaan fasilitas, dukungan petugas kesehatan, dukungan pelaku rawat pengganti) yang mempengaruhinya. Penelitian ini merupakan penelitian kuantitatif dengan desain cross sectional. Penelitian dilakukan pada 72 pasien pasca rawat COVID-19 di RSUPN dr. Cipto Mangunkusumo. Pengumpulan data dilakukan melalui daring bersama tim COMIC RSCM. Hasil penelitian menunjukkan bahwa keluarga memiliki kepatuhan cukup baik dalam menerapkan protokol perawatan pasien di rumah dengan rata-rata score 81 dari skala 100. Diketahui diantara faktor usia, jenis kelamin, pekerjaan, pengetahuan, sikap, ketersediaan fasilitas, dukungan petugas kesehatan, dan dukungan pelaku rawat pengganti, faktor pengetahuan (p-value=0,004) dan ketersediaan fasilitas (p-value=0,012) merupakan faktor dominan yang berhubungan signifikan dengan kepatuhan keluarga dalam menerapkan protokol perawatan pasien pasca rawat COVID-19 di rumah. Responden yang memiliki pengetahuan baik berpotensi 5,312 kali untuk memiliki kepatuhan yang tinggi dibandingkan dengan responden yang memiliki pengetahuan kurang. Selain itu, responden yang memiliki ruangan khusus dengan ventilasi baik juga berpotensi 5,2 kali untuk dapat menerapkan pedoman pencegahan penularan COVID-19 selama merawat pasien di rumah, dibandingkan dengan responden yang tidak memiliki ruangan khusus. Berdasarkan hasil tersebut disimpulkan bahwa secara umum kepatuhan keluarga dalam menerapkan protokol perawatan COVID-19 di rumah sudah baik dan faktor pengetahuan serta ketersediaan fasilitas memiliki peran yang penting dalam mempengaruhi kepatuhan tersebut

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Currenttly many of COVID-19 cases have mild symptoms and asymptomatic. Furthermore there is the potential for reactivation in post-hospitalized patients. It gives a reason for the importance of monitoring family’s member compliance in implementing post-COVID-19 patient care protocols at home. The purpose of this study is to know about family's compliance to the COVID-19 homecare protocol for COVID-19 post-patients and to identify any factors (age, gender, income, occupation, knowledge, attitudes, availability of facilities, support from health workers, support of substitute caregivers) that affects them. This research is a quantitative study with a cross sectional method. The study was conducted on 72 post-treatment patients for COVID-19 at dr. Cipto Mangunkusumo National Central General Hospital (RSCM). Data collection was carried out using online method altogether with the COMIC RSCM team. The results showed that many of families had high compliance in implementing COVID-19 home care protocols to COVID -19 post patients with an average score of 81. It was found that knowledge factor (p-value = 0.004) and the availability of facilities (p-value = 0.012) were the dominant factors that had a significant relationship with family's member compliance in implementing the COVID-19 homecare protocol. Respondents who have good knowledge about this care have 5,3 times the potential to have high compliance compared to respondents who have less knowledge about this care. In addition, respondents who have a specific room with good ventilation also have the potential to apply 5,3 times in implementing the guidelines of preventing the transmission of COVID-19 while caring for patients at home, compared to respondents who do not have a special room. Based on these results, it can be concluded that in general, family's member compliance in implementing the COVID-19 treatment protocol at home is good and the factors of knowledge and room availability have an important role in influencing this compliance"

"Konsumsi bahan bakar fosil diungkapkan menjadi salah satu alasan utama masalah degradasi lingkungan dan menjadi perhatian beberapa tahun belakangan ini. Kendaraan listrik sebagai inovasi yang berkelanjutan memiliki potensi untuk mengurangi emisi CO2 dan konsumsi bahan bakar fosil. Tetapi hingga tahun 2021, penjualan kendaraan listrik di Indonesia belum mencapai target yang diinginkan. Maka dari itu penting untuk mengetahui preferensi atau ekspektasi masyarakat terhadap kendaraan listrik. Riset ini bertujuan untuk mengidentifikasi faktor-faktor yang mempengaruhi niat konsumen untuk mengadopsi kendaraan listrik di Indonesia. Penelitian ini menggunakan Combined Theory Acceptance Model-Theory of Planned Behavior (C-TAM-TPB). Hasil dari penelitian terhadap 537 responden ini adalah perceived usefulness tidak berpengaruh langsung terhadap niat pembelian kendaraan listrik tetapi dapat mempengaruhi bersama price value  dan perceived of ease of use melalui attitude. Subjective norm, perceived behavioral control, Attitude, environmental self-image, price value, dan personal innovativeness secara positif serta infrastructure barrier dan perceived risk secara negatif dapat mempengaruhi niat membeli kendaraan listrik di Indonesia.Personal innovativeness juga dapat melemahkan resiko yang dirasakan oleh responden terhadap keinginan membeli kendaran listrik

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Fossil fuels consumption is revealed to be one of the main reasons for environmental degradation and has become a concern in recent years. Electric vehicles as a sustainable innovation have the potential to reduce CO2 emissions and fossil fuels consumption. However until 2021, sales of electric vehicles in Indonesia have not reached the desired target. Therefore, it is important to know people's preferences or expectations for electric vehicles. The purpose of this study is to identify the factors that influence consumer intentions to adopt electric vehicles in Indonesia. This study uses the Combined Theory Acceptance Model-Theory of Planned Behaviour (C-TAM-TPB). Samples for the pre-tests were obtained through respondents who have knowledge of electric vehicles and were selected using the judgmental sampling method. The results of this study on 537 respondents are that perceived usefulness does not directly affect the purchase intention of electric vehicles but can affect indirectly together with perceived of ease of use and price value through attitudes. Attitudes, subjective norms, perceived behavioral control, environmental self-image, price value, and personal innovativeness positively and infrastructure barrier and perceived risks negatively can affect the intention to buy electric vehicles in Indonesia, as well as personal innovativeness can decrease perceived risk to intention to buy electric vehicle."

"Terjadinya peningkatan pengguna aplikasi seluler mendorong peluang untuk mempermudah konsultasi kesehatan melalui telemedicine di era pandemi COVID-19. Di Indonesia sendiri terjadi peningkatan penggunaan telemedicine selama pandemi COVID19. Namun, setelah pandemi COVID-19, masyarakat cenderung akan berkonsultasi secara offline kembali karena ketika berkonsultasi pada telemedicine masyarakat akan merasa beresiko karena tidak dapat bertemu dokter secara langsung dan layanan online seringkali menimbulkan isu-isu privasi. Rasa ketidakpastian dan beresiko dapat dikurangi dengan membangun kepercayaan masyarakat melalui proses trust transfer. Oleh karena itu, penelitian ini memiliki tujuan untuk mengetahui faktor-faktor yang dapat memengaruhi trust transfer agar masyarakat tetap berlanjut menggunakan layanan konsultasi telemedicine walaupun pandemi COVID-19 telah berakhir. Kemudian dilakukan penyebaran survei kepada masyarakat Indonesia yang sedang atau pernah berkonsultasi menggunakan aplikasi telemedicine dan mendapatkan 457 responden valid. Penelitian ini merupakan penelitian kuantitatif menggunakan analisis PLS-SEM dengan bantuan program SmartPLS. Hasil penelitian menunjukkan bahwa trust in doctor dipengaruhi oleh perceived reputation, telemedicine quality, dan familiarity. Kemudian trust in telemedicine dipengaruhi oleh disposition to trust dan telemedicine quality. Sedangkan trust in technology dipengaruhi oleh perceived reputation, telemedicine quality, dan familiarity. Selanjutnya trust in doctor dan trust in technology berpengaruh secara positif terhadap trust in telemedicine services namun tidak berpengaruh secara langsung terhadap continuance intention. Selain itu, satisfaction dan perceived usefulness berpengaruh positif secara langsung terhadap continuance intention.

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The increase in mobile application users encourages opportunities to facilitate health consultations through telemedicine in the era of the COVID-19 pandemic. In Indonesia, there has been an increase in the use of telemedicine during the COVID-19 pandemic. However, after the COVID-19 pandemic, people tend to consult offline again because when consulting on telemedicine, people will feel risky because they cannot meet doctors in person and online services often cause privacy issues. The sense of uncertainty and risk can be reduced by building public trust through the trust transfer process. Therefore, this study aims to determine the factors that can affect trust transfer so that people continue to use telemedicine consulting services even though the COVID-19 pandemic has ended. Then the survey was distributed to the Indonesian people who were or have been consulted using the telemedicine application and got 457 valid respondents. This research is quantitative research using PLS-SEM analysis with the help of the SmartPLS program. The results showed that trust in doctor was influenced by perceived reputation, telemedicine quality, and familiarity. Then trust in telemedicine is influenced by disposition to trust and telemedicine quality. Meanwhile, trust in technology is influenced by perceived reputation, telemedicine quality, and familiarity. Furthermore, trust in doctor and trust in technology have a positive effect on trust in telemedicine services but do not directly affect continuance intention. In addition, satisfaction and perceived usefulness have a direct positive effect on continuance intention."

"Penelitian ini bertujuan untuk mengetahui apakah compatibility, smartphone affinity, convenience, utilitarian value, perceived risk, dan privacy concern,< merupakan faktor-faktor yang memengaruhi intensi pelanggan restoran terhadap penggunaan mobile payment berbasis QR Code di Indonesia. Penelitian ini menggunakan metode Struktural Equation Model (SEM) untuk menguji hipotesis dan data dari responden penelitian diperoleh dengan menggunakan teknik judgmental sampling atas 1040 responden. Temuan dari penelitian ini mengungkapkan bahwa compatibility, smartphone affinity, convenience, utilitarian value, dan privacy concern berpengaruh terhadap intensi pelanggan restoran untuk menggunakan tekonologi mobile payment berbasis QR Code, sementara perceived risk tidak berpengaruh terhadap intensi pelanggan restoran untuk menggunakan tekonologi mobile payment berbasis QR Code. Penemuan penelitian diharapkan dapat menjadi implikasi manajerial baik untuk penyedia layanan mobile payment berbasis QR Code, maupun untuk manajer atau pemilik merchant dalam industri food and beverages.

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This study aims to determine whether compatibility, affinity smartphone, convenience, utilitarian value, perceived risk, and privacy concern are factors that influence restaurant customers intention to use QR Code-based mobile payments in Indonesia. This study uses the Structural Equation Model (SEM) method to test hypotheses and data from research respondents are obtained using judgmental sampling techniques for 1040 respondents.

The findings of this study reveal that compatibility, affinity smartphones, convenience, utilitarian value, and privacy concern influence restaurant customers' intention to use QR Code-based mobile payment technology, while perceived risk does not affect restaurant customer intention to use QR Code-based mobile payment technology. The research findings are expected to be managerial implications for both QR Code-based mobile payment service providers, and for merchant managers or owners in food and beverages industries."