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"Innovation design presents an approach to designing shared value for businesses, non-profit organizations, end-users and society. The societal and economic challenges we are currently facing, such as the aging population, energy scarcity and environmental issues, are not just threats but are also great opportunities for organizations. Innovation Design shows how organizations can contribute to the process of generating value for society by finding true solutions to these challenges. And at the same time it describes how they can capture value for themselves in business ecosystems that care for both people and planet.This book covers, creating meaningful innovations that improve quality of life, engage users and provide value for organizations and other stakeholders, guiding the creation of shared value throughout the innovation process, with a practical and integrative approach towards value that connects ideas from economics, psychology, sociology and ecology, designing new business models and business ecosystems to deliver sustainable benefits for all the involved parties and stakeholders, addressing both tangible and intangible value."

"Based on years of extensive experience working with Disney and other leading Fortune 500 companies, Jones and Kober present the World Class Excellence Model, a groundbreaking new operational model that enables organizations to achieve sustainable results by creating a culture of excellence for internal customers (employees) while building brand with highly satisfied, loyal external customers."

"Penelitan ini bertujuan untuk mengetahui pengaruh iklim untuk berinovasi terhadap perilaku inovatif terkait dengan Sosialisasi Objektif 2013 PT IA dengan tema ?Synergy for Operational Excellence?. Berdasarkan hasil wawancara dan focus group discussion untuk mengetahui permasalahan organisasi, diketahui bahwa terdapat kebutuhan untuk berinovasi pada organisasi. Hal ini dikarenakan perubahan kondisi eksternal yang menyulitkan organisasi. Karyawan di organisasi khususnya di kantor pusat perlu menunjukkan perilaku inovatif dalam mendukung organisasi untuk mencapai operational excellence dalam proses kerja mereka.Perilaku inovatif pada karyawan dipengaruhi antara lain oleh iklim organisasi yang dirasakan oleh karyawan. Iklim untuk berinovasi diukur dengan menggunakan alat ukur dari Panuwatwanich (2008) yang terdiri dari 36 item ( = 0,944) dan perilaku inovatif dengan menggunakan alat ukur dari Janssen (2000) yang terdiri dari 9 item ( = 0,895).Hasil penelitian pada 65 karyawan di kantor pusat menunjukkan bahwa iklim untuk berinovasi mempengaruhi perilaku inovatif secara signifikan (R2 = 0,218). Berdasarkan hasil penelitian, peneliti kemudian merancang intervensi yaitu pelatihan iklim untuk berinovasi untuk dapat meningkatkan iklim untuk berinovasi sehingga perilaku inovatif pada responden dapat meningkat. Responden intervensi berjumlah 8 orang yang berasal dari divisi dengan iklim untuk berinovasi yang rendah.

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This research aims to determine the influence of climate for innovation on innovative behavior related to PT IA?s Objective Socialization themed "Synergy for Operational Excellence". Based on interviews and focus group discussions known that there was a need on organization to innovate. It was related to the changing of external situation burdened the organization. The employees, specially in head office, need to improve innovative behavior in order to support organization in achieving operational excellence in their work processes.

Employee innovative behavior influenced by climate for innovation. Climate for innovation was measured using Climate for Innovation Scale by Panuwatwanich (2008) consists of 36 items (( = 0,944) whereas innovative behavior was measured using Innovative Behavior Scale by Janssen (2000) consists of 9 items ( = 0,895).

The result of 65 respondents from head office's employees showed that climate for innovation influenced innovative behavior significantly (R2 = 0,218). Based on the result, researcher designed the training as intervention to enhance climate for innovation so it predicts to enhance innovative behavior, too. The intervention conducted to 8 employees from division with low score on climate for innovation."

"This title is based on first-hand interviews with professionals of all levels who have studied Apple, hundreds of hours observing the selling floor in Apple's retail space, and extensive research into the company's training programs.Acknowledgments Introduction: Enriching Lives Part I: Inspiring Your Internal Customer Chapter 1: Dream Bigger Chapter 2: Hire for Smiles Chapter 3: Cultivate Fearless Employees Chapter 4: Build Trust Chapter 5: Foster a Feedback Loop Chapter 6: Develop Multitaskers Chapter 7: Empower Your Employees Part II: Serving Your External Customer Chapter 8: Follow Apple's Five Steps of Service Chapter 9: Reset Your Customer's Internal Clock Chapter 10: Sell the Benefit Chapter 11: Unleash Your Customer's Inner Genius Chapter 12: Create Wow Moments Chapter 13: Rehearse the Script Chapter 14: Deliver a Consistent Experience Part III: Setting the Stage Chapter 15: Eliminate the Clutter Chapter 16: Pay Attention to Design Details Chapter 17: Design Multisensory Experiences Conclusion: The Soul of Apple Notes Index"

"Use innovation in your organization to get bottom-line results. This issue of Infoline presents an effective process for stimulating innovation in your organization and turning creative new ideas into stakeholder benefit for shareholders, employees, customers, and suppliers. This Infoline will show you how to assess your organizations current focus on innovation and provides ideas to fuel innovative thinking. Use tools like the innovation inquiry, the imaginary pipeline, and the innovator role inventory to effect change in your organization."

"Innovate or Die! Companies that cannot innovate and develop new products, strategies and technologies to keep ahead in today's fastpaced market will not succeed. Companies need a systematic framework so innovation can occur at any level of the organization. The A-F Model is a step-by-step process for developing a successful culture of innovation, bringing together the different individuals and groups across the organization for ideas to be created, developed and implemented."

"Knowledge is good," preaches the inscription under the statue of college founder Emil Faber in the film Animal House. But as valid as that declamation may be at a university, in the corporate world what passes for knowledge can be a killer. Companies and teams rely on "what we know" and "the way we do things here" to speed decision making and maintain a sense of order. But progress demands change, risk taking, and occasionally, revolution. Processes must be overhauled, assumptions challenged, taboos broken. But how do you do it? Who among the group will take responsibility for a brand new initiative or unorthodox decision? Who will be willing to stand up and say, in essence, that the emperor has no clothes? As much as we laud the concept of "thinking outside of the box," most of us think it's a lot safer to stay inside. It's time to call in a "zero-gravity thinker" who is not weighed down by the twin innovation killers -- GroupThink and its close cousin, ExpertThink. Such outsiders are in plentiful supply, whether from the department down the hall, the branch office, a consulting firm or even another company. Unburdened by all the nagging issues that plague even very effective groups, the outsider will know new ways around a problem, identify possibilities where none seemed to exist, and spot potential problems before they spin out of control. According to The Innovation Killer, the right zero gravity thinker will ideally possess the following traits: Psychological distance: the most important tool of the impartial observer, it enables him or her to maintain an open mind. Renaissance tendencies: a wide range of interests, experiences, and influences more readily inspires innovative approaches. Related expertise: strength in a relevant area may lead to "intersection points" at which solutions are often found. The book helps identify when and why you should call in a collaborator, where to find one, and how you and your team can start working with him or her. There are also strategies for turning yourself into a zero-gravity thinker when it's simply not practical to bring in a true outsider. Knowledge is good, except when it trumps real innovation. Whether your team is too focused on the forest or can't see past the trees, this book will help you add the perspective you need to make the great decisions that will move your company forward."