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"This book overturns nostalgic stereotypes of antiquated storekeepers, suggesting that nineteenth and early twentieth-century grocers were important but unsung innovators of business models and retail technologies that fostered the rise of contemporary retailing. They wrestled with fundamental changes in the structures of retailing and commercial capitalism, including the development of mass production, distribution, and marketing; the growth of regional and national markets; the emergence of new organizational and business methods; and the introduction of retail technologies such as the cash register. Yet today we know very little about the considerable achievements of small businessmen and their corner stores and even less about their major contributions to the making of modern commercial enterprise in the United States. Combining the archival sources and storekeepers stories along with sales records, credit reports, and legislative efforts, the book explores how evolving commercial, legal, and social institutions changed the course and development of the grocery trade. This story is told through grocers eyes, illuminating the day-to-day problems, challenges, and tasks associated with running small businesses and showing how local retailers made possible a national grocery trade."

"Use innovation in your organization to get bottom-line results. This issue of Infoline presents an effective process for stimulating innovation in your organization and turning creative new ideas into stakeholder benefit for shareholders, employees, customers, and suppliers. This Infoline will show you how to assess your organizations current focus on innovation and provides ideas to fuel innovative thinking. Use tools like the innovation inquiry, the imaginary pipeline, and the innovator role inventory to effect change in your organization."