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"This book presents a multidisciplinary approach to the Western Balkans, addressing topics from the green image of a country, sustainable waste management, the way in which SMEs develop green entrepreneurship, sustainability in tourism and trade, green consumerism, energy efficiency, and conservation projects."

"Di Indonesia, menjalankan komitmen pada SDGs sejatinya menjalankan pelaksanaan dari Agenda Pembangunan Nasional. Keberhasilan SDGs memerlukan kontribusi dari berbagai pihak, salah satunya adalah korporasi melalui pelaksanaan Corporate Social Responsibility (CSR). PT PLN Indonesia Power (PT PLN IP) mendukung pencapaian SDGs melalui CSR yang berfokus pada pemberdayaan masyarakat. Dari sisi kesejahteraan sosial, perusahaan dapat mempertimbangkan isu-isu global sambil memahami dampak lokal untuk memenuhi kesejahteraan masyarakat sekitar. Pendekatan ini penting dalam penerapan Ilmu Kesejahteraan Sosial yang mengintegrasikan pembangunan sosial dan ekonomi dengan perhatian terhadap pembangunan berkelanjutan. PT PLN IP memiliki komitmen dan kesuksesan yang kuat dalam hal ini sehingga menjadikannya sebagai BUMN dengan kinerja CSR yang perlu dipertahankan dan ditingkatkan. Dengan demikian, penelitian ini bertujuan untuk menggambarkan tahap implementasi CSR dan mengidentifikasi hambatan yang dihadapi dalam implementasinya untuk memastikan efektivitas CSR dan kontribusi yang lebih besar pada pencapaian SDGs. Penelitian ini menggunakan pendekatan kualitatif dengan jenis penelitian studi deskriptif. Pemilihan informan dilakukan dengan teknik purposive sampling, yang mana terdapat 7 informan sebagai narasumber. Waktu penelitian dilakukan dari bulan Maret hingga Juni 2024. Teknik pengumpulan data dilakukan dengan studi dokumen dan wawancara mendalam. Proses analisis data dilakukan dengan pemadatan data, penyajian data, serta penarikan dan verifikasi kesimpulan. Temuan penelitian menunjukan bahwa terdapat dukungan dari berbagai tingkat manajemen dan bidang. Dokumen operasional perusahaan dan regulasi standar sektoral menjadi acuan dalam pelaksanaanya, terutama dokumen PROPER. Pada tahap perencanaan, tim melakukan benchmarking dengan perusahaan BUMN lain, menyusun LFA dan Compass Sustainability. Roadmap Sustainability juga disusun untuk menentukan kelanjutan program. Tahap implementasi melibatkan kelompok kerja PROPER dan pengembangan wawasan karyawan melalui TNA yang kemudian diukur dengan KPI. Tim juga menyusun TOR ketika menerima proposal dari pihak eksternal. Pada tahap pemeriksaan dan evaluasi, tim menganalisis data kinerja CSR lalu melakakun pelaporan untuk identifikasi perbaikan. Adapun hambatan yang dihadapi termasuk keterbatasan sumber daya manusia, proses birokrasi yang panjang, permintaan bantuan di luar RKAP, kompleksitas permintaan dan kepentingan masyarakat, serta kurangnya dukungan dari pemerintah daerah. 

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In Indonesia, fulfilling the commitment to the Sustainable Development Goals (SDGs) essentially aligns with the implementation of the National Development Agenda. The success of the SDGs necessitates contributions from various stakeholders, including corporations through the execution of Corporate Social Responsibility (CSR). PT PLN Indonesia Power (PT PLN IP) contributes to the attainment of the SDGs by focusing its CSR initiatives on community empowerment. From a social welfare perspective, corporations can address global issues while understanding local impacts to enhance the well-being of surrounding communities. This approach is crucial in the application of Social Welfare Science, which integrates social and economic development with a focus on sustainable development. PT PLN IP's strong commitment and successful CSR efforts position it as a state-owned enterprise (SOE) with exemplary CSR performance that must be maintained and enhanced. Therefore, this study aims to describe the CSR implementation stages and identify obstacles to ensure CSR effectiveness and greater contribution to the SDGs. The research employs a qualitative approach with a descriptive study design. Informants were selected using purposive sampling, comprising seven key informants. The research was conducted from March to June 2024. Data collection methods included document analysis and in-depth interviews. The data analysis process involved data condensation, data presentation, and drawing and verifying conclusions. The findings indicate support from various levels of management and departments. The company’s operational documents and sectoral standard regulations, particularly the PROPER document, serve as references for implementation. During the planning stage, the team conducts benchmarking with other state-owned enterprises and prepares Logical Framework Approach (LFA) and Compass Sustainability. A Sustainability Roadmap is also developed to ensure the program's continuity. The implementation stage involves the PROPER working group and employee capacity building through Training Needs Analysis (TNA), which is then measured using Key Performance Indicators (KPIs). The team also prepares Terms of Reference (TOR) when receiving proposals from external parties. During the review and evaluation stage, the team analyzes CSR performance data and reports to identify areas for improvement. The challenges encountered include limited human resources, lengthy bureaucratic processes, requests for assistance beyond the RKAP, the complexity of community demands and interests, and a lack of support from local governments."

"This book consolidates the global state-of-the-art knowledge about how business processes can be managed and improved in light of sustainability objectives. Business organizations, a dominant part of our society, have always been a major contributor to the degradation of our natural environment, through the resource consumption, greenhouse emissions, and wastage production associated with their business processes. In order to lessen their impact on the natural environment, organizations must design and implement environmentally sustainable business processes. Finding solutions to this organizational design problem is the key challenge of Green Business Process Management. This book discusses the emerging challenges of designing “green” business processes, presents tools and methods that organizations can use in order to design and implement environmentally sustainable processes, and provides insights from cases where organizations successfully engaged in more sustainable business practices. The book is of relevance to both practitioners and academics who are interested in understanding, designing, and implementing “green” business processes. "

"PT XL Axiata (XL), sebuah perusahaan yang bergerak di industri telekomunikasi telah melakukan corporate social responsibility (CSR) sebagai bagian dari kegiatan public relations. Harapannya dari CSR, yaitu adanya peningkatan reputasi positif perusahaan. Salah satu CSR unggulannya yang telah dilakukan sejak tahun 2012, yaitu XL Future Leaders (XLFL). Program ini dibuat untuk mengembangkan pendidikan soft skills mahasiswa Indonesia. Penelitian ini bertujuan untuk menganalisis strategi pelaksanaan program XL Future Leaders dalam meningkatkan reputasi XL. Hasil analisis tentang strategi pelaksanaan program menunjukkan bahwa XL sebelum melaksanakan program XLFL telah melakukan penelitian terkait kebutuhan mahasiswa di aspek pendidikan di Indonesia. Kemudian dalam melakukan komunikasi terkait program XLFL, XL melakukan roadshow ke berbagai universitas dan kota di Indonesia yang sekarang disebut dengan acara XL Youth Town Hall dan juga memaksimalkan media sosial yang XL miliki terutama, Instagram. Kesimpulannya menunjukkan bahwa strategi pelaksanaan program XL Future menggunakan dua strategi CSR dari Galbreath, yaitu strategi timbal balik dan kewarganegaraan.

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PT XL Axiata (XL), a company operating in telecommunication industry, has done corporate social responsibility (CSR) as a part of public relations activities. From the CSR, XL hopes it can increase its positive reputation. One of XL most distinguished corporate social responsibility programs that has been executed since the year 2012 is XL Future Leaders. The program is created to develop Indonesian students soft skills education. This research has a purpose to analyze the implementation strategy of XL Future Leaders program to increase company ™s reputation. The analysis result shows that before executing the program XLFL, XL has done a research regarding the needs of students in education aspect in Indonesia. To communicate the XLFL Program, XL does roadshow to various universities and cities in Indonesia which is now named as XL Youth Town Hall and also maximizes its own social media, especially Instagram. The conclusion of this research is that XL Future Leaders program uses two CSR strategies from Galbreath, which are reciprocal strategy and citizenship strategy."

" ABSTRAK Skripsi ini mencoba membuktikan pengaruh Corporate Social Responsibility CSR pendidikan terhadap citra perusahaan, dalam studi kasus CSR XL Future Leaders E-Learning terhadap XL Axiata. Penelitian menggunakan paradigma positivis dan pendekatan kuantitatif serta termasuk jenis penelitian asosiatif. Metode pengumpulan data yang dipakai survei dengan instrumen penelitian kuesioner yang dibagikan acak kepada 98 peserta CSR sebagai sampel penelitian. Metode analisa penelitian adalah regresi linear sederhana dan berganda. Hasil penelitian menunjukkan varian dari elemen CSR XL Future Leaders E-Learning, yakni keberlanjutan, pertanggungjawaban dan keterbukaan program memberikan kontribusi pengaruh pada citra perusahaan. Namun terdapat perbedaan kecenderungan kadar pengaruh di antara varian dimensi CSR tersebut.

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ABSTRACT The focus of this study is to prove the influence of educational Corporate Social Responsibility towards corporate image, in case of XL Future Leader E Learning towards XL Axiata. This associative study takes positivism paradigm and quantitative approach. Data collection method uses survey with questionnaire as research instrument, which is distributed randomly to 98 CSR participants. Research analysis method uses single linear and multiply regression. The results showed the variance between sustainability, accountability and transparency of XL Future Leaders E Learning as CSR is giving influence toward image bulding of XL Axiata with different levels and tendency of those three CSR dimensions. "