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"Strategic Thinking in Complex Problem Solving provides a framework and practical tools to help the reader solve problems. In our personal and professional lives, we are required to solve problems that are not clearly defined and have moving and interdependent parts. Successful resolution requires us to be T-shaped, having both depth and breadth of knowledge and skills. This book focuses on the latter part, the knowledge and skills that can be beneficial in solving any complex problem. Integrating findings from many disciplines as well as conclusions from practitioners, this book provides concrete guidelines. It breaks the resolution process down into four steps-framing the problem (identifying what needs to be done), diagnosing it (identifying why there is a problem or why it has not been solved yet), identifying and selecting potential solutions (identifying how to solve the problem), and implementing and monitoring the solution (resolving the problem, the do). For each of these four steps-what, why, how, do-the book explains techniques that can promote success and demonstrates how to apply them on a case study and in additional examples. The case study-that of a lost dog that may have been kidnapped-guides the reader through the resolution process, illustrates how the concepts apply, and creates a concrete image to facilitate the recollection. Relying on theoretical and empirical evidence but using simple, accessible language, it enables the reader to learn not just about problem solving but how to actually solve complex problems."

"Relawan sosial yang bertugas di wilayah dengan tingkat kemiskinan tinggi memiliki problem-solving demand yang cukup tinggi. Problem-solving demand adalah atribut pekerjaan yang sangat penting untuk creativity individu. Salah satu persyaratan penting untuk mencapai kinerja kreatif adalah creative self-efficacy. Maka penelitian ini mengkaji pengaruh problem-solving demand terhadapcreativity relawan yang bertugas di wilayah dengan tingkat kemiskinan tinggi di Indonesia dengan menggunakan mediasi creative self-efficacy Untuk mengetahui apakah relawan sosial dalam melakukan pekerjaan kesukarelawanan dikuatkan dengan adanya motivasi yang berasal dari dalam diri mereka maka intrinsic motivation digunakan sebagai moderasi pada hubungan problem-solving demand dengan. creative self-efficacy. Survey melibatkan 359 orang relawan sosial dari 359 kecamatan di wilayah NTT, Papua Barat dan Papua. Hasil studi menunjukkan bahwa problem-soving demand berpengaruh positif terhadap creativity danhubungan ini dimediasi secara parsial oleh creative self-self efficacy. Namun intrinsic motivation tidak signifikan berpengaruh dalam hubungan antara problem-solving demand dan creative self-efficacy. Tulisan ini juga membahas keterbatasan, implikasi praktis dan saran untuk penelitian mendatang.

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Social volunteers working in areas with high poverty rates have high problem-solving demand. Problem-solving demand is a job attribute that is very important for individual creativity. Creative self-efficacy is used as a mediation because creative self-efficacy is an important source of creative performance. This study examines problem-solving demand to the creativity of volunteers working in regions with high poverty rates in Indonesia. Intrinsic motivation is used as moderation to reveal whether social volunteers while doing voluntary work can be strengthened by the motivation from within themselves. The survey involved 359 social volunteers from 359 districts in the regions with the highest poverty rates in NTT, West Papua and Papua. Our results indicate that problem-solving demand has a positive effect on creativity and this relationship was partially mediated by creative self-self efficacy. However, intrinsic motivation has no significant effect moderated problem-solving demand to creative self-efficacy. This paper also discusses limitations, practical implications and suggestions for future research."