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"ABSTRAKPenelitian ini ditujukan untuk melihat pengaruh antara advertising dan sales promotion terhadap terbentuknya brand equity dari merek La Senza Indonesia. Dimensi brand equity yang diteliti adalah perceived quality, brand awareness, brand association, brand personality, self-brand connection, dan brand loyalty. Dari data tersebut, dilakukan penghitungan dengan Structural Equation Model SEM dengan menggunakan piranti lunak Smart PLS untuk mendapatkan model dan insight untuk peningkatan brand equity yang nantinya dapat berpengaruh kepada penjualan jangka panjang sebuah brand. Hasil penelitian menunjukkan perceived advertising spend, attitude towards advertisement, dan monetary promotion memberikan pengaruh positif terhadap dimensi-dimensi brand equity tersebut. Namun, non-monetary promotion tidak memberikan pengaruh positif terhadap brand equity. Hal ini akan dimanfaatkan untuk meningkatkan brand equity konsumen terhadap merek melalui strategi pemasaran yang tepat.

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ABSTRAKThis research aimed to see the influence between advertisement and sales promotion towards brand equity from La Senza Indonesia brand. The dimension of brand equity are perceived quality, brand awareness, brand association, brand personality, self brand connection, and brand loyalty.The data was calculated using Structural Equation Model SEM using Smart PLS software. The result showed the perceived advertising spend, attitudes toward advertisement, and monetary promotion have positive influence to the dimensions of brand equity. Non monetary promotions, however, do not have a positive effect on brand equity. This result will be utilized to increase brand equity of consumers towards brands through appropriate marketing strategies that can affect the long term sales of a brand."

"Penelitian ini bertujuan untuk mengetahui pengaruh aktivitas di media sosial, iklan, serta promosi penjualan terhadap dimensi-dimensi brand equity pada low-involvement product dengan studi kasus brand kosmetik dan personal care yaitu Wardah. Sampel pada penelitian ini adalah pengguna produk dari brand Wardah dalam 3 tiga bulan terakhir dan pernah mengakses social media dari Wardah. Data diolah dengan menggunakan metode Structural Equation Modelling SEM . Hasil dari penelitian menunjukkan bahwa social media marketing activities berpegaruh positif terhadap brand awareness dan brand loyalty. Perceived advertising spend berpengaruh positif terhadap brand awareness dan berpengaruh negatif terhadap brand loyalty. Attitude towards the advertisement berpengaruh positif pada brand awareness. Monetary sales promotion berpengaruh positif pada brand association dan perceived quality. Sedangkan non-monetary sales promotion tidak berpengaruh apapun terhadap dimensi-dimensi brand equity. Pada penelitian ini juga ditemukan hubungan memediasi dari brand awareness dan perceived quality terhadap hubungan antara social media marketing activities dan brand loyalty. Hubungan dari dimensi-dimensi brand equity juga ditemukan berpengaruh positif satu sama lainnya.

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This study aims to analyze the effect of social media marketing activities, advertising, and sales promotion towards the dimensions of brand equity in low involvement product with case study of cosmetic and personal care brand that is Wardah. Samples in this study are the consumers of Wardah within 3 three months and ever accessed Wardah social media. The data was processed using Structural Equation Modeling SEM . Results from the study showed that social media marketing activities have a positive effect to brand awareness and brand loyalty. Perceived advertising spend has a positive effect on brand awareness and have a negative effect on brand loyalty. Attitude towards the advertisement have a positive effect on brand awareness. Monetary sales promotion have a positive effect t on the brand association and perceived quality. Whereas non monetary sales promotion does not have any effect on the dimensions of brand equity. This study also found a mediating effect of brand awareness and perceived quality on the relationship between social media marketing activities and brand loyalty. A positive effect of the dimensions of brand equity on one another also found in this study. "

"Skripsi ini membahas tentang pengaruh antara dua elemen program komunikasi pemasaran yaitu iklan dan promosi penjualan dan dampak keduanya pada penciptaan brand equity. Fokus penelitian menyelidiki pengaruh persepsi pengeluaran iklan sikap individu terhadap iklan dan pengaruh dua jenis promosi penjualan yaitu monetary promotions dan non monetary promotions terhadap setiap dimensi pada ekuitas merek. Tujuan dari penulisan skripsi ini adalah untuk membuktikan pengaruh advertising dan sales promotions dalam mengembangkan strategi pemasaran untuk mendorong pertumbuhan ekuitas merek. Penelitian ini berhasil mengumpulkan 200 data melalui kuesioner survei dan menguji hubungan antar variabel untuk menganalisis dampak iklan dan promosi penjualan terhadap ekuitas merek. Berdasarkan studi kasus penelitian ini hasil uji statistik menunjukkan bahwa sikap individu terhadap iklan menjadi peran utama dalam mempengaruhi dimensi ekuitas merek sedangkan persepsi pengeluaran iklan hanya mempengaruhi kesadaran akan merek. Penelitian ini juga menemukan bahwa sales promotions tidak mempengaruhi dimensi ekuitas merek. Selain itu dalam hubungan dan urutan dimensi ekuitas merek penelitian ini menemukan bahwa kesadaran merek menjadi dasar utama dalam mengembangkan dan menumbuhkan ekuitas merek.

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This study discusses about the influence between two elements of marketing communications programs advertising and sales promotions and their impact on brand equity creation. The focus of this study investigates the influence of perceived advertising spend individuals attitude towards the advertisements and two kinds of sales promotions monetary promotions and non monetary promotion on brand equity dimensions.

The purpose of this study is to prove the influence of advertising and sales promotions in order to developing marketing strategies to encourage brand equity growth. This study successfully collected 200 data through a questionnaire survey and tested relationship between variables to analyze the impact of advertising and sales promotions in brand equity.

Based on study case research statistical results show that perceived advertising spend individuals attitudes toward the advertisement play as a key role influencing brand equity dimensions whereas perceived advertising spend affect only on brand awareness. This research also found that monetary promotions and non monetary promotions do not affect brand equity dimensions. In addition in relationship and the order dimensions of brand equity this study found that brand awareness is a means of main foundation in order to developing and growing brand equity."

"Sejak tahun 2000-an, terdapat alat pembayaran menggunakan kartu (APMK) bagian dari layanan keuangan yang kian meningkat penggunaannya, atau juga dikenal sebagai uang elektronik. Faktor-faktor peningkatan penggunaan diketahui didapat dari eksternal uang elektronik seperti program pemerintah dan kemudahan penggunaan. Faktor internal uang elektronik seperti brand equity diketahui belum cukup kuat. Diduga, hal tersebut terjadi karena tidak adanya faktor pembeda, minimnya pengetahuan akan brand, atau tidak adanya respon terhadap upaya pemasaran. Sementara itu, upaya komunikasi pemasaran sudah dan sedang dilakukan, antara lain iklan dan promosi. Tesis ini meneliti dampak upaya komunikasi iklan dan promosi terhadap brand awareness dan brand association dari uang elektronik. Uang elektronik yang diteliti adalah OVO, dengan sample sebanyak 100 orang menggunakan cluster sampling berdomisili di pulau Jawa, dengan 2 tahap berupa penyaringan usia generasi millennial dan random. Penelitian menggunakan pendekatan kuantitatif, dengan 4 variabel, berupa 2 variabel independen (konten periklanan dan promosi penjualan), 1 variabel intervening (brand awareness), dan 1 variabel dependen (brand association). Dari penelitian diketahui konten periklanan dan promosi penjualan memiliki pengaruh signifikan terhadap masing-masing brand awareness dan brand association. Ketika digabungkan untuk menganalisis pengaruh konten periklanan, promosi penjualan, brand awareness sekaligus terhadap brand association, nilai pengaruh konten periklanan dan promosi penjualan berkurang namun pengaruh brand awareness bertambah.

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Since the 2000 era, there's card based payment system, part of banking services, which its use increasing nowadays. The system also known as electronic money. Reasons of increasing use such as external reasons - government program and ease of use. No internal factors such as brand equity that strong enough. It is supposed to happened because of no differentiation, low brand knowledge, or no responses to marketing efforts. Meanwhile, any marketing and communication effort was and is still going, i.e. advertisement and promotion. This thesis' objective is to research the effect of communication effort of advertisement and promotion to brand awareness and brand association of electronic money. The electronic money in research is OVO, with sample consist of 100 people using cluster sampling area of Java island origin, with 2 stages of millennials filtering, then random. The research uses quantitative approach with 4 variables; 2 independent variables (advertisement content and sales promotion); 1 intervening (Brand awareness); and 1 dependent (Brand association). By using multiple linear regressions and path analysis. The research resulted that advertisement content and sales promotion has significant effects to each of brand awareness and brand association. When it combined to analyze the effect of 2 variabels and 1 intervening to dependent variables, the regression coefficient adds, while sales promotion and advertisement content's regression coefficient lessen."

"ABSTRAKSaat ini persaingan merek di industri Managed Print Services semakin ketat. Oleh sebab itu, salah satu strategi yang dapat dilakukan untuk mempertahankan Xerox/Fuji Xerox sebagai market leader adalah dengan menggunakan strategi branding. Salah satu dari strategi branding yang dapat dilakukan adalah mengukur seberapa besar pengaruh brand equity terhadap keputusan pembelian. Penelitian ini menggunakan descriptive analysis dengan cara metode survey (kuesioner). Kuesioner akan diberikan kepada customer-customer PT. Astra Graphia di cabang Jakarta 1. Teknik sampling yang digunakan adalah dengan menggunakan metode non-probability sampling dengan cara purposive sampling. Tehnik ini berarti memilih responden yang dipilih berdasarkan kriteria tertentu. Dari hasil penelitian ini didapatkan bahwa nilai analisis regresi linear berganda adalah sebagai berikut:Y = 0,142 X1 + 0,324 X2 + 0,335 X3 + 0,165 X4Sehingga dapat disimpulkan bahwa dari penelitian ini brand awareness memiliki pengaruh sebesar 0,142 terhadap variabel keputusan pembelian, brand loyalty memiliki pengaruh sebesar 0,324 terhadap keputusan pembelian, perceived quality memiliki pengaruh sebesar 0,335 terhadap keputusan pembelian dan brand association memliki pengaruh sebesar 0,165 terhadap keputusan pembelian.

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ABSTRACTNowadays, brand competition in Managed Print Services is more tight. Hence, one of strategies which can be used for maintain Xerox/Fuji Xerox as market leader is using branding strategy. One of branding strategy which can be used is measure how much the influence of Brand equity for purchasing decision. This study use descriptive analysis with survey (questionnaire) method. The questionnaire will be given to customers PT. Astra Graphia, especially branch of Jakarta 1. Technique of sampling which will be used is non-probability sampling with purposive sampling. This technique means that responden is choosed based on certain criteria. The result from this study shows that the score for multiple linear regression analysis is:Y = 0,142 X1 + 0,324 X2 + 0,335 X3 + 0,165 X4So, it can be summarized from this study that Brand awareness have an influece 0,142 to Purchasing Decision variable, Brand loyalty have an influence 0,324 to Purchasing Decision variabel, Perceived quality have an influence 0,335 to Purchasing Decision variabel and Brand association have an influence 0,165 to Purchasing Decision variabel."

"Giant Hypermarket merupakan jenis pasar serba ada yang dibuat dengan format modern. Didalam Giant hypermarket dijual berbagai macam produk dan merek. Dalam penjualan berbagai macam produk, Giant Hypermarket memberi merek nama produknya dengan nama Giant atau disebut dengan store brand atau private label brand. Dengan adanya berbagai macam merek yang dijual oleh Giant Hypermarket, hal ini akan membuat persaingan diantara produk merek manufaktur dengan produk merek Giant. Dalam memenangkan persaingan merek maka Giant Hypermarket harus dapat mengetahui ekuitas produk merek tokonya. Komponen - komponen yang membentuk ekuitas merek diantaranya persepsi kualitas, kesadaran merek/asosiasi merek, dan loyalitas merek. Dari latar belakang permasalahan di atas, tujuan dari penelitian ini adalah mengetahui bagaimana pengaruh reputasi toko, citra komersial toko, dan citra harga toko terhadap pembentukkan ekuitas produk merek toko. Penelitian menggunakan kuesioner dengan metode pengumpulan data yaitu mall intercept interviews dengan responden sebanyak 200 responden. Teknik analisis yang digunakan Structural Equation Modelling (SEM). Hasil penelitian menunjukkan bahwa reputasi toko, citra komersial toko, dan citra harga toko berpengaruh positif terhadap persepsi kualitas dan kesadaran merek. Selanjutnya adanya hubungan yang positif antara persepsi kualitas dan kesadaran merek terhadap loyalitas merek. Dalam pembentukan ekuitas produk merek toko, maka terdapat hubungan positif diantara persepsi kualitas, kesadaran merek, dan loyalitas merek terhadap ekuitas produk merek toko. Penelitian ini diharapkan dapat memberikan informasi bagi para ritel untuk meningkatkan persaingan pada produk-produk merek tokonya.

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Giant Hypermarket is a type of convenience market which create in modern format. In Giant hypermarket sold varieties of products and brands. In selling varieties of products, Giant Hypermarket give brand name of the product by named of Giant which called store brand or private label brand. With the wide varieties of brands sold by Giant Hypermarket, it will create competition among manufacturing brands with the Giant brand products. In the competition to win the Giant Hypermarket brand should be able to find out the store brand equity products. The components of brand equity such as perceived quality, brand awareness / brand association, and brand loyalty.

From the background of the problems above, the purpose of this study was to determine the influence of store reputation, store commercial image, and store price image on equity Giant brand products. The study used a questionnaire method of data collection which a mall intercept interviews with respondents as much 200 respondents. The analysis technique used Structural Equation Modeling (SEM).

The results showed that store reputation, store commercial image, and store price image have positive effect on perceived quality and brand awareness. Furthermore, the existence of a positive relationship between perceived quality and brand awareness to brand loyalty. In the formation of brand equity products store, then there is a positive relationship between perceived quality, brand awareness, and brand loyalty towards the private label brand equity products. This study is expected to provide information for the retailers to increase competition in private label brand products."

"ABSTRAKGift-with-purchase merupakan strategi marketing yang umum digunakan olehpara pemasar. Penelitian ini bertujuan untuk memahami bagaimana free gift withpurchase mempengaruhi purchase satisfaction konsumen melalui happiness. Freegift tersebut dinilai dari seberapa besar pengaruh perceived usefulness, perceivedquality, perceived cost, dan perceived ingenuity terhadap happiness. Studi kasusyang diambil adalah brand asal Spanyol, women?secret. Data diperoleh denganpenyebaran kuesioner terhadap 52 responden kemudian dianalisis dengan PartialLeast Square (PLS). Hasil penelitian menunjukkan bahwa perceived qualitymerupakan anteseden dan memiliki pengaruh signifikan terhadap happiness,sedangkan perceived usefulness, perceived cost dan perceived ingenuity tidakmemiliki pengaruh signifikan terhadap happiness. Selanjutnya, happinessmemiliki pengaruh signifikan terhadap purchase satisfaction. Berdasarkan hasilpenelitian ini, pemasar harus memiliki pemahaman lebih mengenai strategipromosi gift-with-purchase terutama dalam pemilihan jenis free gift danpresentasi free gift tersebut kepada konsumen agar efektif meningkatkan kepuasanserta penjualan.

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ABSTRACTGift-with-purchase is a common marketing strategy used by marketers. This studyaims to understand how the free gift-with-purchase influence purchase satisfactionof consumer through happiness. Free gift measured by how much influence theperceived usefulness, perceived quality, perceived cost and perceived ingenuitytoward happiness. The case study is taken from the Spanish brand, women'secret.Data obtained by distributing questionnaires to 52 respondents were analyzed byPartial Least Square (PLS). The results showed that the perceived quality is anantecedent and have a significant influence on happiness, while perceivedusefulness, perceived cost and perceived ingenuity does not have a significanteffect on happiness. Furthermore, happiness has a significant influence onpurchase satisfaction. Based on these results, marketers must have a betterunderstanding of the promotional strategy of gift-with-purchase, especially in thechoice of free gift and free gift presentation to consumers in order to effectivelyimprove the satisfaction and sales"

"Tesis ini membahas hubungan international celebrity endorser dalam iklan dan brand credibility maskapai penerbangan Garuda Indonesia terhadap keputusan pembelian jasa oleh konsumen. Penelitian ini adalah penelitian kuantitatif dengan desain eksplanatif, responden adalah karyawan stasiun televisi MNC TV berjenis kelamin pria dan wanita, yang berusia 20-64 tahun, dengan jumlah sampel yaitu 121 orang. Metode analisa data dilakukan dengan analisa statistik deskriptif dan analisa Structural Equation Modelling (SEM) untuk membuktikan hipotesis dalam penelitian ini.Hasil penelitian menunjukkan bahwa expertise merupakan dimensi yang paling dominan dalam membentuk variabel celebrity endorser ; brand trustworthiness merupakan dimensi yang paling dominan dalam membentuk variabel brand credibility ; probable merupakan dimensi yang paling dominan dalam membentuk variabel keputusan pembelian ; dan terdapat pengaruh antara international celebrity endorser dan brand credibility Garuda Indonesia terhadap keputusan pembelian oleh konsumen.

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This thesis disscusses about relationship between international celebrity endorser and brand credibility of Garuda Indonesia Airlines towards purchasing decision by consumer. This research use quantitative explanatory design, respondent are employee of television station, MNC TV with man and woman gender, 20-64 years, total respondent 121 persons. Data analysis method are descriptive statistical analysis and Structural Equation Modelling (SEM) to prove hypothesizing in this research.

Result from research are: expertise is dominant dimension that forms international celebrity endorser's credibility ; brand trustworthiness is dominant dimension that forms brand credibility ; probable is dominant dimension that forms purchasing decision ; and there is relationship which significant positive between international celebrity endorser and brand credibility of Garuda Indonesia Airlines towards purchasing decision by consumer."

"Hasil penelitian ini ditujukan untuk mengetahui pengaruh positif dan signifikan darivariabel karakteristik merek toko dan promosi merek nasional yang terdiri dari Value Consciousness; Smart Shopper Self Perception; Brand Loyalty; Store Loyalty; Impulsiveness. Penelitian ini menggunakan desain penelitianeksploratif dan deskriptif yang dilakukan satu kali dalam satu periode. Respondenpenelitian ini berjumlah 110 orang responden yang mempunyai aktivitas berbelanja di retail atau eceran kurang dari 6 bulan terakhir. Model penelitian dengan empat belashipotesis diuji menggunakan Structural Equation Modelling (SEM). Hasilpenelitian menyatakan bahwaValue Consciousness mempunyai pengaruh signifikan dan positif terhadap merek toko begitupun dengan Brand Loyalty juga mempunyai hubungan signifikan dan positif dengan merek toko dan merek nasional.Value consciousness mempunyai hubungan tidak signifikan terhadap merek nasional dan brand loyalty; begitupun smart shopper self-perception; store loyalty; impulsiveness tidak mempunyai pengaruh signifikan terhadap merek nasional dan merek toko.

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The results of this study aimed to determine the positive and significant impact of the variable characteristics of the store brand and national brand promotion which consists of Value Consciousness; Smart Shopper Self Perception; Brand Loyalty; Store Loyalty; Impulsiveness. This study used exploratory and descriptive research design is done once in a period. This survey respondents totaled 110 respondents who have activities in retail or retail shop less than 6 months. Research model with four teen hypotheses were tested using Structural Equation Modeling (SEM). The study states that the Value Consciousness has a significant and positive influence on brand stores as well as with Brand Loyalty also has a significant and positive relationship with store brands and national brands. Value consciousness has no significant relationship to the national brand and brand loyalty; as did the smart shopper self - perception; store loyalty; impulsiveness did not have a significant influence on national brand and store brand."

"Brand extension merupakan strategi yang penting dilakukan bagi setiap merek. Sebuah merek induk atau parent brand mengembangkan produk baru yang berbeda menggunakan strategi merek yaitu memanfaatkan brand equity dan brand relationship yang sudah dimiliki oleh merek induk tersebut untuk mempermudah penerimaan brand extension kepada pelanggan. Tujuan dari penelitian ini adalah untuk menganalisis customer brand relationship terhadap brand extension acceptance dan brand equity terhadap brand extension acceptance dari pengguna Instagram Shop. Metode penelitian menggunakan pendekatan kuantitatif dengan metode survei dan teknik pengambilan data purposive sampling melalui kuesioner online. Data dihasilkan dari 210 konsumen Instagram Shop untuk memberikan dukungan kuat untuk model penelitian. Teknik analisa data pada penelitian ini menggunakan analisis multivariat dengan regresi sederhana. Hasil dari penelitian ini menunjukkan bahwa terdapat hubungan positif yang signifikan antara customer brand relationship terhadap brand extension acceptance, serta adanya hubungan positif yang signifikan antara brand equity terhadap brand extension acceptance dari pengguna Instagram Shop di masa pandemi Covid-19. Penelitian ini merekomendasikan agar Instagram Shop dapat memaksimalkan customer-brand relationship, dengan membangun ikatan yang kuat kepada pengguna Instagram, dan memanfaatkan brand equity untuk konsumen dapat dengan mudah menerima brand extension dari Instagram yaitu Instagram Shop dengan serta meningkatkan kualitas, keamanan, dan kegunaan dari Instagram Shop.

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Brand extension is an important strategy for every brand. A parent brand develops a new product that is different using a brand strategy, namely utilizing the brand equity and brand relationships already owned by the parent brand to facilitate the acceptance of brand extensions to customers. The purpose of this study is to analyze the customer brand relationship to brand extension acceptance and brand equity to brand extension acceptance from Instagram Shop users. The research method uses a quantitative approach with survey methods and purposive sampling data collection techniques through online questionnaires. Data was generated from 210 Instagram Shop consumers to provide strong support for the research model. The data analysis technique in this study used multivariate analysis with simple regression. The results of this study indicate that there is a significant positive relationship between customer brand relationship and brand extension acceptance, as well as a significant positive relationship between brand equity and brand extension acceptance of Instagram Shop users during the Covid-19 pandemic. This study recommends that Instagram Shop can maximize customer-brand relationships, by building strong bonds with Instagram users, and utilizing brand equity so that consumers can easily accept brand extensions from Instagram, namely Instagram Shop by increasing the quality, security, and usability of Instagram Shop."