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"Tesis ini bertujuan untuk mengetahui apakah Corporate Social Responsibility berpengaruh terhadap Corporate Image dan Repurchase Intention BMT serta untuk mengetahui hubungan antara Corporate Image dan Repurchase Intention tersebut. Sampelnya adalah nasabah dari BMT yang dimanipulasi dengan narasi CSR dan yang tidak dimanipulasi. Penelitian ini menggunakan pendekatan structured approach yang dikategorikan sebagai penelitian kuantitatif. Teknik pengambilan sampel yang digunakan dalam penelitian ini termasuk dalam kategori accidental sampling menggunakan non-random/non-probability sampling dengan 110 responden. Metode pengumpulan data menggunakan metode survey yang menggunakan kuesioner dengan skala likert. Metode Analisis data yang digunakan adalah uji beda rata-rata dua populasi dengan independent sample t-test dan Mann Whitney-U menggunakan bantuan perangkat lunak SPSS versi 18. Hasil penelitian adalah Corporate Social Rensponsibility CSR terbukti mampu meningkatkan Corporate Image BMT secara langsung dan Repurchase Intention produk/jasa BMT secara langsung maupun tidak langsung. Keberadaan CSR di BMT terbukti mampu meningkatkan citra yang sudah dibangun BMT serta meningkatkan pembelian kembali produk/jasa BMT.

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This thesis aims to find out whether csr influence Corporate Image and Repurchase Intention of BMT as well as to find out relation between the Corporate Image and the Repurchase Intention. The research location is BMT in Jakarta. The samples are customers of BMT who being manipulated with narrative about csr and who not being manipulated. This study used a structured approach that categorized as quantitative research. The sampling technique used in this study is included in the category of accidental sampling using non random non probability sampling with 110 respondents. Methods of data collection using survey method and using a questionnaire with Likert scale. The data analysis method used the average difference of two populations with independent sample t test and Mann Whitney U using SPSS version 18. Results of the study is Corporate Social Responsibility CSR shown to improve Corporate Image of BMT directly and Repurchase Intention products services of BMT directly and indirectly. The existence of CSR in BMT is proven to improve the image that has been built by BMT and increase the repurchase of products services of BMT."

"Penelitian ini bertujuan untuk mengetahui bagaimana dan seberapa besar pengaruh corporate social responsibility terhadap corporate image dan repurchase intention di PT. Bank Syariah Mandiri Thamrin, Jakarta. Metode analisis data yang digunakan adalah analisis statistik structural equation modelling (SEM) dengan bantuan perangkat lunak Lisrel versi 8.72. Hasil riset 135 responden menyatakan bahwa keberadaan program CSR mampu memperkuat serta menambah citra positif yang dibangun perusahaan. Kegiatan CSR yang aktif mampu meningkatkan pembelian kembali produk Bank Syariah Mandiri (BSM). Selain itu, hasil riset juga menyatakan variabel corporate social responsibility berpengaruh signifikan terhadap repurchase intention di PT. Bank Syariah Mandiri Thamrin Jakarta, sedangkan variabel corporate image tidak berpengaruh signifikan terhadap repurchase intention dan belum mampu meningkatkan pembelian kembali.

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This research aims the customers who use saving products use to examine great influence of CSR toward corporate image and repurchase intention at BSM, Thamrin, Jakarta. All of the data is analized using structural equation modelling (SEM) supported by Lisrel version 8.72.

Result from 135 respondents shows that CSR program able to strengthen and increase positive image for company. The activities CSR is capable to increase the repurchase intention for BSM product. Interestingly, the result shows that variable of CSR take significant effect to repurchase intention in Bank Syariah Mandiri (BSM), while variable corporate image doesn’t have a significant effect to repurchase intention and has not been able to increase the repurchase intention."

"ABSTRAKFokus dari penelitian ini adalah untuk menguji efek dari Corporate Social Responsibility (CSR), Persepsi Kualitas, dan Citra Perusahaan terhadap Niat Pembelian di Indonesia. Penelitian ini dilengkapi dengan contoh studi kasus Indosat sebagai perusahaan telekomunikasi terbesar ketiga di Indonesia. Selain itu, penelitian ini bertujuan untuk mengukur mana dari tiga konstruk yang mempengaruhi niat pembelian lebih dari yang lain dan untuk mensimulasikan langkah strategis yang dapat diimplementasikan untuk meningkatkan kinerja perusahaan. Convenience sampling digunakan untuk penelitian ini dan sampel terdiri sekitar wilayah Jabodetabek. Hipotesis diuji dengan menggunakan software Statistical Package for Social Science (SPSS) versi 22. Hasil penelitian menunjukkan bahwa memang CSR, Persepsi Kualitas, dan Corporate Image niat beli masing-masing pengaruh pelanggan.

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ABSTRACTThe focus of this study is to examine the effects of Corporate Social Responsibility (CSR), Perceived Quality, and Corporate image towards the Purchase Intention in Indonesia. This research is was completed with a case study example of Indosat as the third largest telecommunication company in Indonesia. Moreover, this research aims to measure which of the three construct that affect purchase intention more than the others and to simulate the strategic move that may be implemented to improve the company?s performance. Convenience sampling was used for this research and the samples consists around Jabodetabek area. The hypotheses are tested using Statistical Package for Social Science (SPSS) version 22. The results shows that indeed CSR, Perceived Quality, and Corporate Image each influences customer?s purchase intention."

"Penelitian ini bertujuan untuk menguji secara empiris pengaruh karakteristik dan tata kelola perusahaan terhadap Corporate Social Responsibility CSR Expenditure pada perusahaan publik di Indonesia. Populasi pada penelitian ini adalah perusahan yang terdaftar di Bursa Efek Indonesia pada tahun 2013 hingga 2015. Kriteria pemilihan sampel adalah perusahaan non-finansial yang menjalankan kegiatan Corporate Social Responsibility CSR , memiliki data terkait ASEAN Corporate Governance Scorecard ACGS serta termasuk sebagai 100 perusahaan dengan nilai kapitalisasi terbesar pada tiap periode. Pengujian hipotesis dilakukan dengan menggunakan Fixed Effect Panel-Corrected Standard Errors Model.Hasil menunjukkan bahwa ukuran perusahaan, penjualan, Cash Flow from Operations CFO dan tata kelola perusahaan berpengaruh positif terhadap CSR Expenditure. Selain itu, tingkat profitabilitas dan leverage berpengaruh negatif terhadap CSR Expenditure, namun Market-To-Book MTB Ratio tidak berpengaruh terhadap CSR Expenditure perusahaan. Implikasi dari penelitian ini adalah untuk mendorong pihak perusahaan dalam meningkatkan kualitas praktik tata kelola perusahaan, dan menghimbau manajemen perusahaan untuk memperhatikan perubahan maupun perkembangan ukuran perusahaan, tingkat penjualan maupun tingkat Cash Flow from Operations CFO perusahaan.

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This research aims to empirically examine the impact of firm's characteristics and governance towards Corporate Social Responsibility CSR Expenditure on Indonesian public listed companies. This research is based on a sample of non financial companies listed in Indonesian Stock Exchange for the period of 2013 until 2015, which proven to run Corporate Social Responsibility CSR activities, included in the ASEAN Corporate Governance Scorecard ACGS and also included as the 100 largest capitalized companies in each period.

The fixed effect regression and Panel Corrected Standard Errors PCSE approach are used to test the hypothesis of this research, with results indicating that firm's size, sales, Cash Flow from Operations CFO and Corporate Governance CG have a significant and positive impact towards CSR Expenditure. On the other hand, firm's profitability and leverage have a significant but negative impact towards CSR Expenditure. However, firm's MTB Ratio known to have no significant impact towards CSR Expenditure. The implications of this research are to encourage the company to improve the quality of their corporate governance practices, and suggests the company 39 s management to pay attention to the change and development of company's size, sales level and Cash Flow from Operations CFO level."

"Corporate Social Responsibility (CSR) telah menjadi gagasan luas di pasar global. Pemerintah Indonesia mendorong Badan Usaha Milik Negara (BUMN) mewujudkan Sustainable Development Goals (SDGs) melalui Program Tanggung Jawab Sosial Lingkungan (TJSL) yang disahkan Peraturan Menteri PER-05/MBU/04/2021. Sebagai Bank Himbara, Bank Mandiri, Bank Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), dan Bank Tabungan Negara (BTN) secara konsisten menunjukkan prestasinya dalam program-program CSR. Tujuan penelitian ini mengeksplorasi pengaruh empat dimensi CSR yakni Philanthropy Responsibility, Ethical Responsibility, Legal Responsibility, dan Economic Responsibility terhadap Brand Equity (BE) dengan peran mediasi Corporate Image (CI) dan Trust (TR). Metode Partial Least Squares-Structural Equation Modelling (PLS-SEM) dengan disjoint two-stage approach digunakan untuk menguji hipotesis dengan 393 sampel nasabah milenilal dan z Bank BUMN di seluruh Indonesia. Hasil studi menunjukkan bahwa CSR tidak memiliki pengaruh langsung yang signifikan terhadap BE. Sementara itu, TR dan CI secara positif dan signifikan memediasi pengaruh antara CSR dan BE. Temuan ini mengindikasikan bahwa praktik CSR yang berhasil akan meningkatkan citra bank di benak nasabah. Nasabah merasa bahwa mereka berkontribusi secara sosial karena menerima layanan dari organisasi yang bertanggung jawab secara sosial. Praktik CSR menciptakan kepercayaan nasabah terhadap layanan keuangan bank. Oleh karena itu, reputasi dan kepercayaan berkontribusi dalam membangun BE bagi perusahaan.

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Corporate Social Responsibility (CSR) is a widespread notion in the global market. The Government of Indonesia encourages State-Owned Enterprises (BUMN) to realize the Sustainable Development Goals (SDGs) through Tanggung Jawab Sosial dan Lingkungan (TJSL) which has been approved by Ministerial Regulation PER-05/MBU/04/2021. As BUMN’s Bank, Bank Mandiri, Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), and Bank Tabungan Negara (BTN) consistently show their achievements in CSR programs. The purpose of this study explores the influence of four dimensions of CSR namely Philanthropy Responsibility, Ethical Responsibility, Legal Responsibility, and Economic Responsibility on Brand Equity (BE) with the mediating role of Corporate Image (CI) and Trust (TR). The Partial Least Squares-Structural Equation Modeling (PLS-SEM) method with a two-stage disjoint approach was used to test the hypothesis with 393 samples of millennial customers and z state-owned banks throughout Indonesia. The results of the study show that CSR does not have a significant direct effect on BE. Meanwhile, TR and CI positively and significantly mediate the effect between CSR and BE. This finding developed that successful CSR practices will improve the bank's image in the minds of customers. Customers feel that they are contributing socially by receiving services from socially responsible organizations. CSR practices create customer trust in bank financial services. Therefore, reputation and trust contribute to building BE for the company.

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"Adanya kebutuhan untuk mendapatkan sumber daya manusia yang kompeten menyebabkan terjadinya talent war antar perusahaan. Dengan begitu, penting bagi perusahaan untuk mengetahui faktor-faktor yang dapat meningkatkan job pursuit intention calon pelamar kerja. Tujuan dari penelitian ini adalah untuk mengetahui peran mediasi corporate reputation terhadap pengaruh Corporate Social Responsibility (CSR) dan job pursuit intention pada mahasiswa tingkat akhir Fakultas Ekonomi dan Bisnis Universitas Indonesia. Variabel yang diuji adalah lima dimensi CSR, yaitu workplace economic responsibility, legal responsibility, ethical responsibility, philanthropic responsibility, dan environmental responsibility. Serta corporate reputation yang berperan sebagai variabel mediasi antara dimensi CSR dan job pursuit intention. Terdapat 270 responden yang menjadi data pada penelitian ini dikumpulkan dari kuesioner yang disebarkan secara online dan dianalisis menggunakan model Structural Equation Model (SEM) dengan menggunakan software Lisrel 8.8. Hasil penelitian ini membuktikan bahwa CSR berpengaruh positif signifikan terhadap corporate reputation. Selain itu, corporate reputation juga berpengaruh positif signifikan pada job pursuit intention dan memediasi hubungan antara CSR dan job pursuit intention. Namun, CSR memiliki hubungan negatif signifikan terhadap job pursuit intention. Untuk itu, penting bagi BSI membangun corporate reputation agar job pursuit intention dapat meningkat.

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The need to obtain competent human resources causes talent wars to occur between companies. Thus, it is important for companies to know the factors that can increase the job pursuit intention of prospective job applicants. The purpose of this study was to determine the mediating role of corporate reputation on the influence of Corporate Social Responsibility (CSR) and job pursuit intention in final-year students of the Faculty of Economics and Business, University of Indonesia. The variables tested are the five dimensions of CSR, namely workplace economic responsibility, legal responsibility, ethical responsibility, philanthropic responsibility, and environmental responsibility. As well as corporate reputation which acts as a mediating variable between the dimensions of CSR and job pursuit intention. There were 270 respondents who became the data in this study were collected from questionnaires that were distributed online and analyzed using the Structural Equation Model (SEM) using Lisrel 8.8 software. The results of this study prove that CSR has a significant positive effect on corporate reputation. In addition, corporate reputation also has a significant positive effect on job pursuit intention and mediates the relationship between CSR and job pursuit intention. However, CSR has a significant negative relationship with job pursuit intention. For this reason, it is important for BSI to build a corporate reputation so that job pursuit intentions can increase."

" ABSTRAK Skripsi ini mencoba membuktikan pengaruh Corporate Social Responsibility CSR pendidikan terhadap citra perusahaan, dalam studi kasus CSR XL Future Leaders E-Learning terhadap XL Axiata. Penelitian menggunakan paradigma positivis dan pendekatan kuantitatif serta termasuk jenis penelitian asosiatif. Metode pengumpulan data yang dipakai survei dengan instrumen penelitian kuesioner yang dibagikan acak kepada 98 peserta CSR sebagai sampel penelitian. Metode analisa penelitian adalah regresi linear sederhana dan berganda. Hasil penelitian menunjukkan varian dari elemen CSR XL Future Leaders E-Learning, yakni keberlanjutan, pertanggungjawaban dan keterbukaan program memberikan kontribusi pengaruh pada citra perusahaan. Namun terdapat perbedaan kecenderungan kadar pengaruh di antara varian dimensi CSR tersebut.

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ABSTRACT The focus of this study is to prove the influence of educational Corporate Social Responsibility towards corporate image, in case of XL Future Leader E Learning towards XL Axiata. This associative study takes positivism paradigm and quantitative approach. Data collection method uses survey with questionnaire as research instrument, which is distributed randomly to 98 CSR participants. Research analysis method uses single linear and multiply regression. The results showed the variance between sustainability, accountability and transparency of XL Future Leaders E Learning as CSR is giving influence toward image bulding of XL Axiata with different levels and tendency of those three CSR dimensions. "