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"Everything we want in life comes as a direct result of persuasion. Regardless of our job titles, careers, dreams, or goals, our ability to influence others is the key to success. Whether we're selling a product, presenting an idea, asking for a raise, or influencing someone to be a better person, persuasion is the magic ingredient."

""Are you hesitant to speak up at work? Do you come across too stridently? Are you afraid to say no? Do people tune you out when you talk? If you want to get people to listen to what you say -- and do what you want -- assertive communication should be your goal, says Judith Tingley. And the book explains not only why you should communicate more assertively in business, but also how to do it in such situations as: * giving and receiving feedback * expressing opinions * asking for what you want * dealing with rejection * delegating responsibility * expecting accountability The book provides examples of typical workplace communications scenarios, as well as two self-tests to help readers assess their present levels of directness. Readers will discover eight steps for effective communication and learn how to evaluate their goals from a communications standpoint.""

"In Radical candor Kim Scott, former CEO coach at Dropbox and Twitter and executive at Google and Apple, draws on years of experience in Silicon Valley to provide clear and honest guidance on leadership to transform your relationship at work"

"Every day, people are promoted into the ranks of management . . . even if they never intended to become managers. They agree to theirnew responsibilities either to stay employed or to make more money. It is a universal phenomenon. But for these "accidental managers," it makes more sense to manage well than to manage badly, and this book tells them how."

"Everyone puts multiethnic faces in marketing materials, but it's mostly a token gesture. Because even as the U.S. grows increasingly diverse, most professionals have little real knowledge of those different from themselves. "OtherWise" is a deep and engaging exploration of diversity in America and how we can bridge differences-across race, ethnicity, culture, sexual orientation, faith, and even politics. It goes far beyond census data into the realm of cognitive and social science, helping readers break through stereotypes and fears to a profound understanding of people unlike themselves. This is not touchy-feely stuff, but crucial information for businesspeople everywhere whose success depends on embracing the new realities of their workforce, their suppliers, and their customers. Readers will discover: What America's changing demography means for business; how unconscious biases shape behaviors and beliefs; how to connect across cultures, borders, and perspectives; and, how to move beyond tolerating differences to capitalizing on them. "OtherWise" strips away the barriers of "us" and "them," and lays bare profound truths for relating to others around us."

"This is the most comprehensive and straightforward book I've seen on how to get the best from your people. The authors have created a definitive resource for line managers -- from beginners to seasoned executives."

"Giving a great presentation seems elusive to many of us, but with some preparation and a few pointers we can all speak confidently and impress an audience. This Infoline offers readers presentation tips including how to control your nerves, select and use proper visual aids, and work with a co-presenter. Weve enlisted the help of some of the elite professionals in the training and presenting world to offer advice and words of wisdom."