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"Contents :- Measurement and evaluation - Certification - E-Learning and training technology - Training and development - References & resources - Job aid "

"Contents :- Why branding is important - The customer experience - Brand power - Brand promises - Brand personalities - Brand influence - Brand factors - The next steps - References & resources - Job aid "

"A career portfolio is a powerful way to distinguish yourself from other training professionals and to showcase your talents in a real way. It is also a great tool for geting buy-in and support from your current employer. This Infoline will help you understand what should go in your portfolio and know how to use your portfolio to demonstrate your mastery of training competencies."

"This Infoline provides a comprehensive discussion of EPSS, its usefulness, and design factors to consider. It explains how to get started. An extensive chart describes the various structures found in an EPSS."