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"Bhote, a highly-experienced quality consultant, presents the Design of Experiments tools created by quality guru Dorian Shainin. The author explains and elucidates in a clear and nontechnical style how Shainin's techniques work and how to apply them to a company's quality problems. Readers will see that these proven techniques not only solve quality problems but prevent them from developing in the first place. Included are case studies to illustrate all techniques and practice exercises."

"Companies following the Six Sigma process have seen their products' initial quality statistics soar, with defects all but eliminated. But how can companies make sure the quality lasts? One method is to subject products to exaggerated conditions that simulate the wear and tear of months, years, or a lifetime of use. Called Multiple Environment Overstress Tests (MEOST), these rigorous tests can expose potential design flaws, limitations of materials, and construction that normal quality inspections might miss. "World Class Reliability" presents a blueprint for creating and applying the MEOST methodology to products in almost any industry."