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Meutia Thahira
"Tesis ini bertujuan untuk meneliti pengaruh dari green brand image, green trust, dan green satisfaction terhadap repurchase intention pada produk IKEA. Data berasal dari 165 responden yang sebelumnya sudah membeli produk IKEA yang dianalisis menggunakan structural equation modeling (SEM). Hasil penelitan ini menunjukkan bahwa green brand image berpengaruh terhadap green trust dan green satisfaction. Green trust memiliki pengaruh terhadap repurchase intention sedangkan green satisfaction tidak berpengaruh terhadap repurchase intention pada produk IKEA.
Dari hasil penelitian, peneliti menyarankan IKEA untuk tetap mempertahankan usahanya dalam membentuk green brand image, mengedukasi konsumen untuk meningkatkan kesadaran hingga merubah perilaku mereka dalam menggunakan produk-produk ramah lingkungan, melakukan kegiatan corporate social responsibility atau community development, dan meningkatkan faktorfaktor lain yang menjadi pendorong adanya repurchase intention pada konsumen terutama di Indonesia.

This thesis aims to investigate the influence of the green brand image, green trust and satisfaction towards repurchase intention green on IKEAproducts. Data were taken from 165 respondents who had previously been purchasing IKEA products and were analyzed with structural equation modeling (SEM). The results of this research showed that green brand image influence on green trust and green satisfaction. Green trust has an influence on repurchase intention, while green satisfaction has no effect on repurchase intention in IKEAproducts.
From the results of this study, the researchers suggest IKEA to maintain its efforts in forming green brand image, to educate consumers to raise awareness to change their behavior in using the products that are environmentally friendly, conducting corporate social responsibility or community development, and improve other factors that may be driving consumer?s repurchase intention, especially in Indonesia.
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Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
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UI - Tesis Membership  Universitas Indonesia Library
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Sevtiani Rakhmawati Nur
"ABSTRAK
Meningkatnya kepedulian konsumen terhadap lingkungan dapat dijadikan peluang bagi perusahaan untuk mengembangkan suatu strategi guna memenuhi kebutuhan dan keinginan konsumen yang terkait dengan lingkungan. Terkait dengan hal tersebut salah satu cara yang dapat dilakukan untuk dapat meningkatkan citra dari produk atau merek yang dihasilkan perusahaan adalah melalui penerapan strategi green marketing, yang merupakan wujud dari kepedulian perusahaan atas dampak yang dapat terjadi dari produk yang dihasilkan oleh perusahaan. Penelitian ini membahas tentang pengaruh dari green brand image terhadap green satisfaction, green trust, dan green brand equity pada merek Tupperware. Hasil penelitian ini menunjukkan bahwa pada kelompok responden yang memiliki pengetahuan terhadap program kepedulian lingkungan merek Tupperware, variabel green brand image memiliki pengaruh positif terhadap green satisfaction dan green trust. Sedangkan antara green brand image dengan green brand equity, green satisfaction dengan green brand equity, dan green trust dengan green brand equity menunjukkan tidak terdapat pengaruh. Untuk kelompok responden yang tidak mengetahui program kepedulian lingkungan merek Tupperware hasil penelitian ini menunjukkan bahwa green brand image berpengaruh positif terhadap green satisfaction dan green trust sedangkan terhadap green brand equity menunjukkan pengaruh negatif. Kemudian antara green satisfaction dengan green brand equity menujukkan pengaruh positif dan antara green trust dengan green brand equity menunjukkan tidak terdapat pengaruh.

ABSTRACT
Increased consumer concern for the environment can be used as an opportunity for companies to develop a strategy to meet the needs and desires of consumers related to the environment. Related to this is one way that can be done to improve the image of the product or the brand that the company is through the implementation of green marketing strategy, which is a manifestation of the company's concern over the impact that may occur from products produced by the company. This research discusses the effect of green brand image toward green satisfaction, green trust, and green brand equity in the Tupperware brand. The results of this study showed that the group of respondents who have knowledge of the environmental program of Tupperware, green brand image has positive influence on green satisfaction and green trust. While between green brand image with green brand equity, green satisfaction with green brand equity and green trust with green brand equity showed there is no effect. For the group of respondents who have not knowledge of the environmental program of Tupperware, the result showed that green brand image has positive influence on green satisfaction and green trust while the green brand equity showed a negative effect. Then between green satisfaction with green brand equity showed a positive influence and green trust to green brand equity showed there is no effect"
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
T34720
UI - Tesis Membership  Universitas Indonesia Library
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Syavira Usman Putri
"Penelitian ini bertujuan untuk menguji pengaruh strategi green marketing mix, green image, green satisfaction, dan green trust pada green customer loyalty di pasar green cosmetics lokal Indonesia. Model pengukuran dibuat berdasarkan tanggapan valid dan reliabel dari kuesioner online pelanggan produk green cosmetics terkait green marketing mix, green image, green satisfaction, green trust, dan green customer loyalty menggunakan 6-poin Skala Likert dengan bantuan PLS-SEM. Hasil penelitian ini menunjukkan bahwa green product memiliki pengaruh positif pada green image dan green satisfaction. Green price memiliki pengaruh positif pada green image, green satisfaction, dan green customer loyalty. Green place memiliki pengaruh positif pada green image, green satisfaction, dan green trust. Green promotion memiliki pengaruh positif pada seluruh dimensi green brand equity dimana green public relation menunjukkan peran besar dalam penentuan hubungan antar keduanya. Green image memiliki pengaruh positif pada green satisfaction dan green trust. Green satisfaction memiliki pengaruh positif pada green trust dan green customer loyalty. Green trust memiliki pengaruh positif pada green customer loyalty.

This study aims to examine the impact of green marketing mix, green image, green satisfaction, and green trust on green customer loyalty in Indonesia’s local green cosmetics market. A measurement model created based on valid and reliable responses from online questionnaire from sustainable cosmetics product’s customer for green marketing mix, green image, green satisfaction, green trust, and green customer loyalty using 6-point Likert Scale with the help of PLS-SEM. The results of this study indicate that green product has a positive effect on green image and green satisfaction. Green price has a positive influence on green image, green satisfaction, and green customer loyalty. Green place has a positive influence on green image, green satisfaction, and green trust. Green promotion has a positive influence on all dimensions of green brand equity where the green public relations show a large role in determining the relationship between the two. Green image has a positive influence on green satisfaction and green trust. Green satisfaction has a positive effect on green trust and green customer loyalty. Green trust has a positive influence on green customer loyalty."
Jakarta: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
T-pdf
UI - Tesis Membership  Universitas Indonesia Library
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Yuliansyah Agung Pratama
"Green marketing merupakan salah satu bentuk ilmu pemasaran yang dewasa ini sedang berkembang pesat. Penelitian skripsi ini adalah penelitian kuantitatif yang bertujuan untuk mengukur tingkatan green brand awareness sebuah kedai kopi ternama di Indonesia, guna memahami green marketing dari sudut pandang konsumennya. Adapun alasan yang mendorong perkembangan green marketing ini adalah, karena adanya permintaan (demand) dari konsumen kepada perusahaan, atas pelestarian lingkungan hidup. Perusahaan yang menerapkan strategi green marketing ini, disebut juga dengan green company/green brand. Dengan menggunakan indikator-indikator brand awareness yang sudah dikembangkan dengan teori green marketing, penelitian ini mencoba mengukur tingkat green brand awareness Starbucks di Indonesia. Penelitian ini melibatkan 107 responden yang dibatasi pada mahasiswa Universitas Indonesia. Pemilihan responden dipilih dengan metode non probabilita sampling dengan teknik purposive.
Hasil penelitian menunjukkan bahwa, green brand awareness mahasiswa terhadap objek penelitian, terbilang rendah. Dari 11 indikator penelitian, enam diantaranya memang memiliki nilai mean yang tinggi, yakni di atas 3,40. Sementara itu, lima indikator lainnya, memiliki nilai mean yang termasuk ke dalam kategori "cukup" (2,60-3,40). Kendati demikian, jika dilihat lebih rinci berdasarkan persebaran jawabannya, banyak responden yang memilih "ragu-ragu" atau bahkan "tidak setuju" terhadap indikator yang dimaksudkan kepada Starbucks, sebagai "green brand".

Green marketing is one of marketing sciences part which currently developing. This study is a quantitative research that aims to measure the famous coffee shop's green brand awareness level in Indonesia, in order to understand the green marketing from its consumer’s perspective. One of the reasons that encourage the development of green marketing is, because of the demand from the consumers to companies’ environmental responsibility. Those companies, which implement this green marketing strategy are also known as green company/green brand.
By using brand awareness indicators that have been developed with green marketing theory, this study tries to measure the Starbucks' green brand awareness level in Indonesia. This study involve, 107 respondents who are part of University of Indonesia students. These respondents are selected with non-probability method by using purposive technique.
The results of this study showed that, the students' green brand awareness level to research object, is relatively low. From 11 indicators, six of which (indeed) have a high mean values i.e. above 3,40. Meanwhile, five other indicators, have mean values that fall into category of "moderate" (2,60 to 3,40). However, if we take a closer look the results in detail, there are so many respondents who actually "hesitate" or even "disagree" with the indicator which are referred to Starbucks as a green brand.
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Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2013
S53382
UI - Skripsi Membership  Universitas Indonesia Library
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Windy Dyah Pramesti
"Di tengah perkembangan industri kosmetik di Indonesia, hal tersebut juga berdampak pada lingkungan di mana beberapa pelaku industri bisnis kosmetik menggunakan bahan dan kemasan yang dapat mencemari lingkungan. Menyiasati hal tersebut, beberapa brand kosmetik asal Indonesia mengusung konsep sustainability dan menerapkan green marketing. Tidak hanya itu, konsumen juga kini mulai beralih pada pembelian ramah lingkungan atau green purchasing behavior. Green purchasing behavior sendiri penting karena perilaku tersebut dapat meminimalisir dampak buruk pada lingkungan. Oleh karena itu, penelitian ini meneliti pengaruh green brand knowledge, green trust, dan green perceived value terhadap green purchasing behavior pada konsumen salah satu merek kosmetik yang telah menerapkan konsep green yakni Sensatia Botanicals di Jabodetabek. Penelitian menggunakan pendekatan kuantitatif dengan menyebarkan kuesioner pada responden. Penarikan sampel dilakukan menggunakan teknik non-probability purposive sampling kepada 155 responden yang memenuhi kriteria. Kemudian data diolah menggunakan IBM SPSS Statistics 25 dan SmartPLS 3.2.9. Hasil penelitian menunjukkan bahwa green brand knowledge berpengaruh signifikan terhadap green purchasing behavior. Selain itu, green trust dan green perceived value memediasi pengaruh green brand knowledge terhadap green purchasing behavior. Penelitian di masa depan dapat meneliti variabel serupa pada merek di industri lain seperti produk elektronik, home-appliances, fashion, dan fast-moving consumer goods.

Hence the development of the cosmetics industry in Indonesia, this also has an impact on the environment where several cosmetic business industry players use materials and packaging that can pollute the environment. To get around this, several cosmetic brands from Indonesia are promoting the concept of sustainability and implementing green marketing. Not only that, consumers are also starting to switch to environmentally friendly product as in shifting to green purchasing behavior. Green purchasing behavior itself is important because this behavior can minimize negative impacts on the environment. Therefore, this research examine the influence of green brand knowledge, green trust, and green perceived value on green purchasing behavior among consumers of one of the cosmetic brands that have implemented the green concept, namely Sensatia Botanicals that are located in Jabodetabek. The research uses a quantitative approach by distributing questionnaires to respondents. Sampling was carried out using a non-probability purposive sampling technique for 155 respondents who met the criteria. Then the data was processed using IBM SPSS Statistics 25 and SmartPLS 3.2.9. The research results show that green brand knowledge has a significant effect on green purchasing behavior. Apart from that, green trust and green perceived value mediate the influence of green brand knowledge on green purchasing behavior. Future research could examine similar variables across brands in other industries such as electronics, home appliances, fashion, and fast-moving consumer goods."
Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2023
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UI - Skripsi Membership  Universitas Indonesia Library
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Trizyana Selvrina Irawan
"Saat ini, banyak perusahaan yang menerapkan green marketing untuk merespon peningkatan kesadaran lingkungan masyarakat. H&M merupakan perusahaan yang aktif terlibat dalam penerapan green marketing. Namun, setelah penyelidikan lebih lanjut, ditemukan bahwa H&M bersalah atas greenwashing, yaitu. menyimpang dari green marketing. Tujuan dari penelitian ini adalah untuk menganalisis pengaruh persepsi greenwashing konsumen terhadap niat beli produk "Conscious" H&M yang dimoderasi oleh green concern. Penelitian ini menggunakan pendekatan kuantitatif dan metode survei terhadap green consumer Gen Z yang berusia 18-25 tahun dengan jumlah sampel 150 orang. Hasil penelitian menunjukkan bahwa greenwashing perception berpengaruh langsung dan signifikan terhadap green word-of-mouth. Kemudian green word-of-mouth berpengaruh dan signifikan terhadap green purchasing intentions. Lalu, greenwashing perception berpengaruh signifikan terhadap green purchasing intentions melalui green word-of-mouth. Penelitian juga mengungkapkan bahwa green concern tidak memoderasi antara greenwashing perception terhadap green purchasing intentions dan greenwashing perception tidak berpengaruh signifikan terhadap green purchasing intentions.

Many businesses are now implementing green marketing in order to respond to the growing public awareness of environmental issues. H&M is one of the companies that is taking a proactive approach to green marketing. However, further investigation revealed that H&M had engaged in greenwashing, or the deviation from green marketing. The purpose of this study is to examine the impact of consumer perceptions of greenwashing on green purchasing intentions of H&M 'Conscious' products through green word-of-mouth moderated by green concern. With a total of 150 research samples, this study used a quantitative approach with survey methods on Generation Z green consumers aged 18-25 years old. The findings revealed that greenwashing perception has a direct and significant impact on green word-of-mouth. Then, green word-of-mouth influences green purchasing intentions significantly. Furthermore, greenwashing perception influences green purchasing intentions via green word-of-mouth. Green concern does not moderate the effects of greenwashing perception on green purchasing intentions, and greenwashing perception has no effect on green purchasing intentions."
Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2023
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UI - Skripsi Membership  Universitas Indonesia Library
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Jessica Eka Putri
"Beberapa tahun ini mulai muncul kelompok konsumen baru yang dinamakan environmental friendly consumers. Kelompok konsumen ini ialah konsumen yang lebih memperhatikan dampak dari konsumsi suatu merek terhadap lingkungan dalam proses pemilihan sebuah merek. Penelitian ini bertujuan untuk melihat bagaimana pengaruh dari green brand positioning, green brand awareness, green brand image dan attitudes toward green brand terhadap green brand purchase intention. Penelitian ini menggunakan sampel responden yang memiliki AC selain merek Panasonic dan belum pernah membeli AC merek Panasonic, berdomisili di Jabodetabek. Data yang didapatkan kemudian diolah dengan metode analisis Structural Equation Modelling (SEM). Hasilnya, seluruh variabel berpengaruh positif terhadap green brand purchase intention kecuali green brand awareness.

In recent years, there is a new consumers group named environmental friendly consumers. The group consists of consumers who care about the effect that caused by certain brand in their decision making process. The purpose of this research is to examine the effects of green brand positioning, green brand awareness, green brand image, and attitudes toward green brand on green brand purchase intention. Its sample are who haven?t bought AC Panasonic, has AC and live in Jabodetabek. It use Structural Equation Modelling (SEM) method. The result is all the variables are significantly influence green brand purchase intention, except green brand awareness.
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Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
S62916
UI - Skripsi Membership  Universitas Indonesia Library
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Andini Nurul Safitri
"Tujuan dari penelitian ini adalah untuk menganalisis pengaruh green perceived quality terhadap green trust melalui green satisfaction sebagai variabel perantara pada skincare organic Sariayu solusi organic di Jabodetabek. Sampel penelitian ini berjumlah 200 orang yang diambil dengan menggunakan purposive sampling. Analisa data dilakukan dengan menggunakan AMOS. Hasil penelitian menunjukkan bahwa green perceived quality memiliki pengaruh positif terhadap green trust yang diperantarai oleh green satisfaction.

The purpose of this research is to analyze the effect of green perceived quality towards green trust with green satisfaction as an intervening variable. This research used 200 samples as a basic criteria sample for SEM, all the respondents were collected by purposive sampling methods. This research was analyzed with Structural Equation Modelling SEM with AMOS software. The result of this research presented that green perceived quality positively influenced towards green trust with green satisfaction as an intervening variable.
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Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2016
S66729
UI - Skripsi Membership  Universitas Indonesia Library
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Dian Apriliani
"Green perceived value, green satisfaction, dan green trust diterapkan dengan maksud agar tercapainya green loyalty dari pelanggan, sehingga pelanggan terus berkeinginan untuk melakukan pembelian ulang suatu produk. Tujuan dari penelitian ini adalah untuk menganalisis pengaruh green perceived value, green satisfaction, dan green trust terhadap green loyalty pada konsumen The Body Shop di Jakarta. Sampel penelitian ini berjumlah 150 responden yang diambil dengan menggunakan purposive sampling. Analisa data dilakukan dengan menggunakan AMOS. Hasil penelitian ini menujukkan green perceived value, green satisfaction, dan green trust memiliki pengaruh langsung terhadap green loyalty. Hasil lain menunjukkan green perceived value memiliki pengaruh langsung baik terhadap green satisfaction dan green trust. Dalam penelitian ini green satisfaction tidak memiliki pengaruh dengan green trust. Variabel yang paling berpengaruh terhadap green loyalty adalah variabel green trust.

Green perceived value, green satisfaction, and green trust are applied in order to achieve green loyalty from customers, so that customers continue to wish to repurchase a product. The objective of this research is to analyze the effect of green perceived value, green satisfaction, and green trust on green loyalty to consumers of The Body Shop in Jakarta. The sample of this study amounted to 150 respondents taken using purposive sampling. Data analysis is done using AMOS. The results of this research show that green perceived value, green satisfaction, and green trust have a direct influence on green loyalty. Other results show that green perceived value has a direct effect on green satisfaction and green trust. In this research green satisfaction has no influence with green trust. The most influential variable on green loyalty is the green trust variable."
Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2019
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UI - Skripsi Membership  Universitas Indonesia Library
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Lendy Aulina
"Sustainability menjadi tantangan yang dihadapi perusahaan seiring meningkatnya perhatian konsumen terhadap aktivitas bisnis ramah lingkungan dan permintaan green brand. Industri kosmetik dan personal care termasuk industri yang terus berkembang permintaannya, terutama green cosmetics dan personal care. Penelitian ini bertujuan menganalisis pengaruh green brand positioning, green brand knowledge, dan attitude toward green brand terhadap green product purchase intention dari The Body Shop sebagai salah satu brand kometik dan personal care ramah lingkungan yang juga membuktikan komitmen peduli lingkungannya pada aktivitas perusahaan. Sampel penelitian ini adalah konsumen yang belum pernah membeli produk The Body Shop dan berdomisili di Jabodetabek. Data diolah menggunakan metode Structural Equation Modelling dimana hasilnya menunjukkan jika green brand positioning tidak berpengaruh terhadap attitude toward green brand, namun berpengaruh positif terhadap green brand knowledge, sedangkan, green brand knowledge berpengaruh positif terhadap attitude toward green brand yang dilanjutkan dengan pengaruh positif attitude toward green brand terhadap green purchase intention.

Sustainability becomes a challenge to companies because of the increasing consumers rsquo attention to eco friendly business activities and demand for green brand. Cosmetics and personal care industry is one of potential businesses that have significant increase in demand, especially for green cosmetics and personal care. This study has purpose to analyze the influence of green brand positioning, green brand knowledge, and attitude toward green brand to green product purchase intention of The Body Shop as green brand cosmetics and personal care which has proven their commitment to the environment through their company activitiess. The sample was consumers who have never bought The Body Shop and lived in Jabodetabek. Then, the collected data was processed using Structural Equation Modelling. Finally, the results of this research showed that green brand positioning does not have positive effect on attitude toward green brand, but has positive effect on green brand knowledge. Meanwhile, green brand knowledge has positive effect on attitude toward green brand followed by positive effect of attitude toward green brand on green purchase intention.
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Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
S67622
UI - Skripsi Membership  Universitas Indonesia Library
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