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"ABSTRAKPertumbuhan yang cepat dari teknologi internet dan penetrasi penggunaanperangkat komunikasi mobile, khususnya di kawasan perkotaan telah menciptakanfenomena masyarakat yang ?always on?. Penggunaan teknologi melalui mobilegovernment diyakini mampu menjembatani antara kebutuhan warga denganlayanan yang diberikan oleh pemerintah. Salah satu bentuk dari m-governmentadalah penggunaan aplikasi bergerak sebagai media komunikasi pemerintahan.Penelitian ini dilakukan dengan mengambil studi kasus penggunaanaplikasi mobile Qlue oleh Pemerintah Provinsi DKI Jakarta. Metode kualitatifberupa wawancara dan observasi digunakan untuk menjawab penelitian ini.Temuan penting penelitian ini adalah Qlue menjadi media komunikasipemerintahan yang berorientasi pada warga. Qlue tidak semata digunakan untukmenjalankan fungsi inti komunikasi pemerintahan yaitu media sosialisasipemerintah, tetapi sebaliknya justru menjadi kanal penyampaian aspirasi kebutuhanwarga.Perubahan yang terjadi dalam komunikasi pemerintahan yang difasilitasimobile apps juga membawa implikasi yaitu pada birokrasi Pemprov DKI Jakarta dilevel kelurahan sebagai ujung tombak pelayanan. Terjadi adaptasi birokrasi dikelurahan terhadap penggunaan teknologi mobile apps. Dari temuan di dua lokasipenelitian ini, didapati variasi dalam adaptasi birokrasi khususnya dalammanajemen proses, keterlibatan pegawai dan koordinasi. Dalam konteks tata kelolapemerintahan yang baik, penggunaan mobile apps berkontribusi terhadappenerapan prinsip partisipasi, kesetaraan dan akuntabilitas

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ABSTRACTThe rapid growth of internet technology and the penetration of mobilecommunication devices usage, especially in urban areas, have created thephenomenon of 'always on' societies. The usage of mobile technology throughmobile government is believed to be able to bridge the gap between the needs ofresidents and the services provided by the government. One of the examples of mgovernmentis the usage of mobile app as the media of government communication.This research was conducted by taking a case study of the usage of mobileapplications Qlue by Jakarta Provincial Government. Qualitative methods withinterviews and observations are used to answer this research. An important indingis Qlue becomes a medium for government communication that is oriented to thepeople. Qlue is not only used to carry out the core function of governmentcommunication such as government socialization media, but it also becomes a canalaspiration of citizen needs.Changes that occur in government communication that is facilitated bymobile apps also implicate that the bureaucracy of DKI Jakarta government at thesub-district level (kelurahan) becomes the main authority that serves people. Theadaption of bureaucracy occurred in the sub district toward the usage of mobiletechnology apps. Based on the information discovered in two locations of thisstudy, it is found that there is a variation in the adaptation of bureaucracy, especiallyin management process, employee involvement and coordination. In the context ofgood governance, the usage of mobile apps contributes in the practice of theparticipation principles, equality and accountability."

"ABSTRACTThe fast-paced development of internet technology and the infiltration of mobile communication devices have produced the ?always on? society phenomenon. Atthe same time, the concept of ?smart city? considered to be relevant to overcoming plenty of challenges that 21st century urban areas face. The utilization of technology by means of ?mobile government? (?m-government?) isbelieved to be competent to bridge public needs with public service that government provided. One form of the ?m-government? is the usage of mobile application (mobile app) as a medium of government communication.This research is undertaken with a case study of Qlue mobile app organized by the Provincial Government of DKI Jakarta. The qualitative methods used are interviews and observations to validate this research. The vital discovery of this research is that Qlue comes up as the tool for public-oriented government communication. Qlue has been operated not only for running the communicationfunction of government, which becomes the media for government socialization; but also to become the channel of public needs aspiration delivery. In the contextof good governance, the use of mobile apps has been contributing to implement the principles of participation, equality, and accountability."

"Penelitian ini berdasarkan factual problem bahwa Super apps JAKI belum mencapai tingkat maksimal dalam aspek kepercayaan publik. Ketidakseimbangan pengunduh dan pengguna aktif Super apps JAKI menjadi problematika yang ditemukan yang dapat mempengaruhi kepercayaan. Selain itu, tantangan dan hambatan dalam mendapatkan kepercayaan publik terhadap e-Government sangat kompleks, terlebih di negara berkembang seperti Indonesia yang memiliki keragaman budaya, sosial, pendidikan, suku, dan agama. Penelitian ini menganalisis tingkat kepercayaan publik terhadap Super apps JAKI dan faktor faktor apa yang mempengaruhinya melalui opini publik dengan melakukan survei. Metode penelitian yang digunakan dalam penelitian ini adalah kuantitatif dengan pendekatan positivist. Analisis eksplanatif digunakan untuk mengukur dan memberikan gambaran tingkat kepercayaan publik dengan Confirmatory Factor Analysis (CFA) dan metode OECD. Penelitian ini juga menggunakan Structural Equation Model (SEM) untuk membangun hubungan model kepercayaan publik. Hasil histogram penelitian menunjukkan bahwa tingkat kepercayaan publik terhadap Super apps JAKI berada pada posisi menengah ke tinggi dengan skor OECD, yaitu sebesar 7.4 dari skala 10, yang menandakan tingkat kepercayaan publik pada level menengah. Tingkat kepercayaan tersebut berdasarkan persepsi publik atas kemampuan, integritas dan kebaikan Super apps JAKI dalam memberikan layanan kepada publik. Faktor demografi responden pengguna seperti pekerjaan dan jenis kelamin juga memiliki dampak langsung terhadap kepercayaan publik. Keputusan publik untuk menggunakan dan mempercayai Super apps JAKI membutuhkan tahapan yang melibatkan berbagai faktor. Pengujian model kepercayaan publik dengan SEM menghasilkan faktor-faktor yang signifikan berpengaruh langsung terhadap kepercayaan publik yaitu media sosial, pengaruh sosial, lembaga pemerintah, kebijakan dan teknologi. Dari kelima faktor tersebut, faktor media sosial memiliki pengaruh paling signifikan sebagai media fenomena baru dalam sosialisasi, promosi dan diseminasi kepada publik yang cenderung mencari informasi dengan cepat dan mudah tanpa peduli terhadap risiko, politik dan budaya. Pemerintah perlu memperhatikan faktor lain untuk meningkatkan rasa aman dan nyaman pengguna Super apps JAKI sebagai bentuk kewaspadaan terhadap penerimaan risiko data dan informasi pribadi. Penelitian ini menjadi starting point untuk penelitian selanjutnya dalam pengembangan model yang lebih spesifik untuk kota-kota yang berbasis pedesaan pada negara berkembang

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This research is based on the factual problem that JAKI Super apps have not reached the maximum level in the aspect of public trust. The imbalance of downloaders and active users of JAKI Super apps is a problem found that can affect trust. In addition, the challenges and obstacles in gaining public trust in e Government are very complex, especially in developing countries such as Indonesia which has cultural, social, educational, ethnic and religious diversity. This research analyzes the level of public trust in JAKI Super apps and what factors influence it through public opinion by conducting a survey. The research method used in this research is quantitative with a positivist approach. Explanation analysis is used to measure and provide an overview of the level of public trust with Confirmatory Factor Analysis (CFA) and the OECD method. This research also uses a Structural Equation Model (SEM) to build a public trust model relationship. The results of the research histogram show that the level of public trust in JAKI Super apps is in a medium to high position with an OECD score of 7.4 on a scale of 10, which indicates a medium to high fully trusting level of public trust. The level of trust is based on the public's perception of ability as the highest dimension, integrity and benevolence of Super apps JAKI in providing services to the public. The demographics of users such as occupation and gender also have a direct impact on public trust. The public's decision to use and trust JAKI Super apps requires stages involving various factors. The SEM analysis of the public trust model results in significant factors that have a direct effect on public trust, namely social media, social influence, government, policies and technology. These five factors are very important to be involved and contribute to realizing a good governance system in DKI Jakarta with public trust. The social media factor has the most significant influence as a new media phenomenon in socialisation, promotion and dissemination to the public who tend to seek information quickly and easily without caring about risks, politics and culture. The government needs to pay attention to other factors to increase the sense of security and comfort of JAKI Super apps users as a form of awareness of the risk acceptance of personal data and information. This research is a starting point for further research in developing models that are more specific to rural-based cities in developing country"

"This paper reports the local-innovation perspective for the Indonesian mobile cellular market. Under the local perspective, the innovation opportunity appears when it suit characteristics of the country and the behavior nature of its people such concept is built into realization by making an applications of mobile-herbal (m-herbal) services applications. The service is designed by following the proposed framework, starting from scanning the market demand, defining specific applications, defining the actors, exploration of tacit knowledge of the actors, engineering development, implantation innovation and concurrent innovative development. We used the results of previous market survey emphasizing a need of health-related service for Indonesian market. Herbal remedy was chosen as the focal point of health-related service development since it is well-known indigenous method of treatment by using Indonesian natural ingredients. The service is developed to run on the Android-based smartphone, connects to the database called Indonesian HerbalDB. It consists two main features, i.e. query of herbal remedies and self evaluation assessment. Users of the services may search the names of Indonesian traditional plantation, its local names, and the kind of disease which can be cured. Through the features of self evaluation assessment, users are encouraged to give their personal perception of the herbal remedies, and being the recommendation to other users afterward. Finally, our proposed framework signifies the importance of communications channel among the actors in the mobile cellular facilitating mutual interaction between the multiple actors involved in the mobile herbal development."

"Aplikasi mobile sudah menjadi kebutuhan dalam kehidupan sehari-hari manusia, sehingga makin banyak aplikasi mobile yang dikembangkan saat ini. Untuk mengembangkan aplikasi mobile, dibutuhkan sebuah framework pengembangan aplikasi mobile. Saat ini terdapat berbagai jenis framework pengembangan aplikasi mobile dengan pendekatannya masing-masing, baik itu native apps, mobile web apps, widget based, bridging dengan javascript, dan yang lainnya. Pada penelitian ini akan dibuat sebuah eksperimen pengukuran performa terhadap beberapa framework pengembangan aplikasi mobile berbasis Android berdasarkan lima parameter yaitu response time, cpu usage, memory usage, app size, dan frame rate. Hasil dari penelitian ini berupa sebuah data bagaimana performa masing-masing framework pada lima parameter yang dipilih. Dari beberapa framework yang diukur performanya, aplikasi native merupakan framework pengembangan aplikasi mobile yang memiliki performa terbaik

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Mobile applications have become a necessity in people's daily lives, so more and more mobile applications are being developed at this time. To develop mobile applications, a mobile application development framework is needed. Currently there are various types of mobile application development frameworks with their respective approaches, be it native apps, mobile web apps, widget based, bridging with javascript, and others. In this research, an experiment will be conducted about performance measurement of several Android based mobile application development frameworks that will be measured based on five parameters, namely response time, cpu usage, memory usage, app size, and frame rate. The results of this study are in the form of data on how each framework performs on the five parameters chosen. Of the several frameworks whose performance is measured, native applications are mobile application development frameworks that have the best performance"

"ABSTRAKPerkembangan gaya hidup premium dan konsumsi kopi telah menjadikan industri kopi berkembang mengarah kepada gaya hidup premium. Peningkatan jumlah pengguna internet, terkhususnya dengan media smartphone telah mendorong inovasi-inovasi berbasis aplikasi mobile. Dalam mengembangkan inovasi-inovasi tersebut, diperlukan penelitian terkait dengan keinginan penggunaan suatu aplikasi secara berkelanjutan. Pengetahuan mengenai faktor-faktor User Experience UX perlu dipahami juga karena penggunaan aplikasi sangat erat kaitannya terhadap kepuasan dari pengalaman penggunanya. Penelitian ini dilakukan untuk mengetahui hubungan faktor user engagement terhadap continued intention to use dari pengguna aplikasi dengan studi kasus Starbucks ID. Analisis dilakukan dengan menggunakan model user engagement dan akan diolah menggunakan metode Structural Equation Modelling SEM . Hasil penelitian menunjukkan bahwa user engagement secara langsung memengaruhi keinginan penggunaan aplikasi secara berkelanjutan, sementara functionality, information quality, dan interaction adalah faktor-faktor engagement yang secara tidak langsung memengaruhi keinginan penggunaan aplikasi secara berkelanjutan. Oleh karena itu, dapat disimpulkan bahwa pengguna aplikasi Starbucks ID berada pada tahap Early Adopters dalam menerima aplikasi tersebut.

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ABSTRACTThe development in premium lifestyle and coffee consumption has led coffee industry to also develop to a premium lifestyle. The rise of internet users, especially with smartphones as the media, has pushed innovations based on mobile applications. To improve those innovations, a study for continued intention to use an application is needed. The knowloedge about User Experience UX factors are needed to be comperhended due to the relation between the use of the application and the satisfaction from the use of the application. This study was done to figure the relations betwen user engagement factors with the continued intention to use of the mobile application, based on Starbucks ID study case. The analysis was conducted using user engagement model and processed using Structural Equation Modelling SEM method. The result of the study shows that user engagement directly giving impact to continued intention to use an application, while functionality, information quality, and interaction are engagement factors that affect continued intention to use indirectly. Thus, it is able to be concluded that the users of Starbucks ID are in the Early Adopters phase in adopting the application."

"Kemajuan teknologi memberikan dampak positif bagi kehidupan masyarakat. Hal tersebut ditunjukkan dengan beralihnya masyarakat kepada penggunaan aplikasi untuk kebutuhan sehari-hari termasuk kebutuhan pemesanan makanan cepat saji fastfood . Keadaan ini membuat perusahaan fastfood meningkatkan kualitas aplikasinya. User experience UX merupakan salah satu faktor utama yang menjadi prioritas pengguna. Penelitian ini bertujuan untuk mengevaluasi user experience penggunaan tiga aplikasi pemesanan fastfood KFC delivery, Hoka-Hoka Bento delivery, dan Domino's Pizza delivery sehingga diketahui faktor apa saja yang harus diperbaiki kedepannya. Evaluasi dilakukan dengan memberikan skenario task sesuai dengan fitur yang ditawarkan aplikasi pemesanan fastfood. Metode yang digunakan meliputi performance metrics, kuesioner Single Ease Question SEQ, kuesioner System Usability Scale SUS, kuesioner Questionnaire for User Interface Satisfaction QUIS, dan rekam data Electroencephalogram. Berdasarkan hasil penelitian, pada evaluasi per task KFC delivery unggul dalam fitur log in pemilihan alamat, dan pemilihan pemesanan menu, sedangkan pada fitur check out diungguli oleh Domino's Pizza delivery. Pada evaluasi secara keseluruhan aplikasi, KFC delivery unggul dari sisi time on task, ease of use, usability, dan satisfaction. Hoka-Hoka Bento delivery unggul dari sisi attractiveness. Sedangkan Domino's Pizza delivery unggul dari sisi efisiensi. Selain itu dibuat pula rekomendasi desain untuk aplikasi pemesanan fastfood. Hasil penelitian ini adalah penilaian user experience, rekomendasi, dan desain tampilan aplikasi pemesanan fastfood yang termasuk ke dalam kategori user friendly.

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Technology advancement impact people's lives positively. It it shown by the shifting of human preference on the usage of mobile application in daily needs. Moreover, it has also been used for fulfilling the needs of ordering fastfood. The phenomenon made fastfood company compete each other improving their mobile application quality. User experience UX is one of user priorities in considering a mobile application. This research objectives are evaluating user experience of three fastfood mobile apps delivery KFC delivery, Hoka Hoka Bento delivery, and Domino's Pizza delivery to figure out which UX dimensions needing advancement so that recommendation can be resulted. The evaluation is done by giving task scenario according to the feature offered by fastfood mobile apps delivery. Methods used in this research are usability performance metrics, Single Ease Question SEQ, System Usability Scale SUS questionnaire, Questionnaire for User Interface Satisfaction, and recording Electroencephalogram data.

Results indicate for the evaluation application per task, KFC delivery is great in log in, address selection, and the menu selection, whereas the check out surpassed by Domino's Pizza delivery. In the overall evaluation of applications, KFC delivery is great in time on task, ease of use, usability and satisfaction. Hoka Hoka Bento delivery is great in terms of attractiveness. While Domino's Pizza delivery is great in terms of efficiency. In addition there is also design recommendations for fastfood mobile apps. The output of this research are user experience evaluation, reccomendation, and interface design to increase the user usability."

"[ABSTRAKPenelitian ini bertujuan untuk mengetahui komunikasi pemerintahan yang dilakukandengan menggunakan media sosial secara aktif. Menggunakan pendekatan penelitiankualitatif dengan strategi studi kasus, penelitian ini berusaha untuk mendapatkangambaran secara mendalam tentang bagaimana pemanfaataan media sosial dapatmendukung kinerja birokrasi di institusi pemerintahan. Komunikasi pemerintahan yangakan dilihat adalah dari sisi: internal dan eksternal. Dari hasil penelitian diketahui bahwamedia sosial yang dimanfaatkan secara aktif untuk kepentingan komunikasi pemerintahanmampu mendorong terjadinya komunikasi partipatif baik secara internal di organisasipemerintahan maupun eksternal dengan masyarakat.

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ABSTRACTThis research aims to determine governmental communication that uses socialmedia actively. Using qualitative research approach with case study strategy, thisresearch seeks to obtain in-depth overview of how the use of social media cansupport the performance of the bureaucracy in government institutions.Governmental communication that will be discussed are from the side of: internaland external. The survey results revealed that social media is used actively for thebenefit of government communications were able to encourage communication inthe organization both internally and externally with the public, This research aims to determine governmental communication that uses socialmedia actively. Using qualitative research approach with case study strategy, thisresearch seeks to obtain in-depth overview of how the use of social media cansupport the performance of the bureaucracy in government institutions.Governmental communication that will be discussed are from the side of: internaland external. The survey results revealed that social media is used actively for thebenefit of government communications were able to encourage communication inthe organization both internally and externally with the public]"

"ABSTRAKAnalisis Situasi: Jakarta selain sebagai pusat pemerintahan juga merupakanpusat hiburan yang memiliki berbagai daya tarik wisatasalah satunya pariwisata makanan atau gastronomi dengan menawarkan hampir 4.000 gerai makanan. Perkembanganteknologi dan informasi yang cepat juga berpengaruh pada bidang kuliner yang mendorong perilaku generasi mudalebih suka makan di luar rumah dengan mencari referensi gerai makan di internet. Namun, masyarakat membutuhkanlebih dari sekedar referensi. Hal yang terjadi dengan banyaknya referensi gerai makan atau makanan menimbulkan efek konsumtif bagi masyarakat, karena kebanyakan hanya menyajikan makanan tanpa disertai sisiedukasinya. Media baru jurnalisme makanan ini dengan lingkup Jakarta dapat menjadi upaya dalam memberikan informasi akurat dan komprehensif tentang makanan danmemberikan manfaat positif bagi masyarakat. Manfaat dan Tujuan: Pengembangan Prototipe: Memberikan informasi komprehensif dan aktual mengenaimakanan di Jakarta kepada masyarakat. Tujuannya adalahmenjadi pionir media jurnalisme makanan dengan formatmobile-app yang mudah diakses, dinamis, interaktif,menarik serta menawarkan informasi yang komprehensif. Prototipe yang Dikembangkan: Jakartagastro adalah media jurnalisme makanan berbasis mobile-application yang memiliki wilayah cakupan Jakarta. Media ini memiliki berbagai konten yang dibutuhkan khalayak diantaranya liputan terkini, informasi umum gerai makanan, ulasan, resep, nutrisi, dan latar belakang sejarah suatu makanan. Evaluasi: Pre-tes dilakukan sebelum situs diluncurkan denganmenyebarkan kuesioner langsung kepada khalayak. Evaluasi khalayak hampir sama dengan pre-test dilakukan untuk melihat kepuasan khalayak terhadap situs. Evaluasi input, output, dan outcome akan dilakukan dengan analisislaporan divisi serta survei khalayak setiap empat bulan. Anggaran: Anggaran Pembuatan Prototipe Rp 745.000. Investasi Awal Rp 79.067.000Total Pengeluaran Bulanan Rp 139.000.000Total Pengeluaran 1 Tahun Rp 1.602.000.000Perkiraan Pendapatan Tahun Pertama Rp 325.596.000. Perkiraan Pendapatan Tahun Kedua Rp 1.883.400.000.

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ABSTRACTSituation Analysis: Jakarta as the central government, also holds a role as thecenter of entertaiment with various tourism attractions. Oneof tourism attractions is its gastronomy tourism, providingalmost 4000 outlets. Rapid development of technology andinformation also give massive effect to gastronomy industry. It drives people to go eating out more often andusually using the internet as their reference. But, peopleneed more than reference. Sadly, people become moreconsumptive, because the references only cover about theproducts and overlook its educative role. New food journalism can be a platform for giving accurate and comprehensive information about food and positive impactto society. Benefits and Goals of Developing Prototype: To give comprehensive and actual information related tofood in Jakarta. The objective is to be pioneer as a dynamicand interactive food journalism media.Developing Prototype: Jakarta gastro is mobile app basis food journalism mediawith coverage in entire Jakarta. This media provides actualinformation, recipe, nutrition, related to food. Evaluation: The pre test will be conducted before the site is launched bydistributing questionnaires directly to the audience.Evaluation of the audience is almost the same as the pre test. It will be conducted to see the satisfaction of the audiencefor the site. Evaluation of inputs, outputs, and outcomes willbe conducted by analyzing reports of division and surveysevery four months. Budgeting: Protoype development budget Rp 745.000Initial Investments Rp 79.067.000. Total monthly expenses Rp 139.000.000. Expenses in a year Rp 1.602.000.000Predicted income first year Rp 325.596.000. Predicted income second year Rp 1.883.400.000 "

"The BER performance of trellis coded (TC) 8PSK with 2-branch selection (SC) and maximal ratio combining (MRC) diversities on mobile satellite communication system, which channel characterized by Nakagami fading channel is investigated. The special case of 2 branch SC and MRC diversities on independent and spatially correlated Nakagami fading are analyzed in detail, It is shown that the BER performance of TC 8PSK with diversity is better than that system without diversity, and the BER performance of system with diversity increases with increasing the Nakagami fading parameter m. Although the correlation between branches causes signal-to-noise ratio (SNR) loss relative to uncorrelated fading case for 2 branches SC and MRC diversities, the SC and MRC diversities can lead the diversity gain, that is, the improvement of BER performance of TC 8PSK with diversity is obtained over the TC 8PSK without diversity. In addition, the effect of antenna separation which causes cross correlation between the fading signals envelops on the performance of TC 8PSK with 2 branch SC and MRC diversities is also considered."