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Ngatman
"Tujuan dari penelitian ini adalah untuk menguji secara empiris faktor penentu perilaku ketidakpatuhan pajak wajib pajak badan di Indonesia. Faktor penentu perilaku ketidakpatuhan meliputi biaya kepatuhan pajak, karakteristik wajib pajak, dan aspek sikap pajak. Data yang yang digunakan berasal dari survei yang diperoleh atas tanggapan 145 wajib pajak badan. Data yang diperoleh kemudian dianalisis dengan menggunakan model regresi linear berganda. Hasil pengujian menunjukkan bahwa persepsi kewajaran dan biaya psikologis pajak berpengaruh signifikan terhadap ketiga jenis perilaku ketidakpatuhan yang meliputi pengurangan pendapatan, penambahan beban dan ketidakpatuhan secara keseluruhan. Sebaliknya, ukuran perusahaan, sektor usaha, kewajiban pajak dan kompleksitas pajak tidak berpengaruh signifikan terhadap perilaku ketidakpatuhan wajib pajak badan. Faktor lainnya seperti biaya kepatuhan pajak, umur perusahaan, tarif pajak dan penghindaran sanksi pajak berpengaruh signifikan setidaknya satu dari ketiga jenis perilaku ketidakpatuhan.

The purpose of this study is to empirically examine the determinants of tax noncompliance behavior of corporate taxpayers in Indonesia. The determinants factor of tax non-compliance behavior includes tax compliance costs, the characteristics of the taxpayer and the tax attitudinal aspect. The data used were collected from a survey obtained from 145 responses corporate taxpayers. Data were analyzed using linear multiple regression models. The test results show that tax law fairness and tax psychological cost have significant relationship on with three types of non-compliance behaviours which includes under-reporting of income, overreporting of expenses and overall non-compliance. Nonetheless, business size, business sector, tax liabilities and tax complexity have insignificant relationship with non-compliance behaviours. Other factors such as the tax compliance cost, business age, tax rate structure and tax detterence sanction have significant influence at least one types of non-compliance behavior.
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Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
S63854
UI - Skripsi Membership  Universitas Indonesia Library
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Catur Kartika Pratiwi
"Berdasarkan pada slippery slope framework, kepatuhan Wajib Pajak dibagi menjadi dua jenis, yaitu kepatuhan pajak sukarela dan kepatuhan pajak paksaan. Saat ini, pemerintah berusaha untuk meningkatkan kepatuhan pajak sukarela melalui pemberian kualitas pelayanan yang baik. Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan otoritas pajak terhadap kepatuhan Wajib Pajak orang pribadi serta strategi layanan yang ditempuh otoritas pajak untuk meningkatkan kepatuhan Wajib Pajak orang pribadi. Pendekatan penelitian ini adalah pendekatan kuantitatif. Dalam metode kuantitatif, peneliti mengumpulkan data melalui penyebaran kuesioner ke 100 respondendengan teknik pengambilan sampel non-probability sampling dan diolah dengan menggunakan uji statistik deskriptif, uji regresidan uji koefisien determinasi. Dalam metode kualitatif, peneliti mengumpulkan data melalui wawancara dan diolah untuk tujuan triangulasi serta memperkaya analisis terhadap hasil olah data kuantitatif. Penelitian ini memperoleh hasil bahwa kualitas pelayanan otoritas pajak berpengaruh terhadap kepatuhan Wajib Pajak (sebesar 48,1%) di KPP Pratama Pasar Rebo.

Based on slippery slope framework, tax compliances determined into two types, voluntary tax compliance and enforced tax compliance. Nowadays, government is trying to increase voluntary taxes through the provision of good quality services. This research was conducted in order to analyze the impact of service quality to individual tax compliance and service strategies to increase individual tax compliance. The approach of this research is quantittave approach. In quantitative method, researcher collected data(s) using questionnaires to 100 respondents with non-probability sampling techniques and processed using descriptive statistic, regression, and coefficient of determination test. In qualitative method, researcher collected data(s) using interview then processed for triangulation purpose and enrich the analysis of the quantitative results. The results indicate that service quality have effect on individual tax compliance (48,1%) in KPP Pratama Pasar Rebo."
Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2019
S-pdf
UI - Skripsi Membership  Universitas Indonesia Library
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Elmanizar
"In APBN Year 2002-2003 tax income gave 70%-80% contribution for state income, which Income tax gave the biggest contribution about 50%. Therefore to improve tax income from income taxes in the future, to be needed by the improvement of taxpayer compliance. According to the above statement, hence factors influencing the compliance of taxpayer in filling corporate income tax return is an interesting issue to be researched.
Corporate income tax return filling arranged in Act of Republic of Indonesia No. 16 year 2000 (KUP) concerning: tax return, Bookkeeping, Inspection and Sanction. And Act of Republic Of Indonesia No. 17 year 2000 (income tax) about * calculation in tax liability. And guide of execution of admission filling of corporate income tax return Decision of DIP No. KEP-185IPJ./2003. The fundamental of problems is how far tax payer comprehend Law and Regulation of Taxation including the ability of conducting fiscal correction of financial statement base on calculation taxes amount owed to be filed in tax return, and what kind of effort which have been conducted by DJP to push voluntary compliance creation (compliance voluntary) of taxpayer in filling tax return.
In developing theoretical framework, research taken is library a research. The knowledge and ability of Taxpayer in comprehending and laws application and Regulation of Taxation is the main variable which influence compliance of 'Taxpayer in filling tax return. Counseling and also inspection is an important matter for DIP so that tax payer feel to be observed and will request to fulfill accountability of responsibility in filling tax return using Self Assessment system.
Research type used is qualitative with analytical descriptive. Method data collecting is "quota sampling" to be held an interview with by using guidance of interview at tax payer, tax consultant, even at Functionary of DJP which related to admission the filling of corporate income tax return. The result of the Research analyzed and reported in tabular, composition and descriptive.
Research result shows the existence of high impact between knowledge and ability of Taxpayer to comprehend and laws application and Regulation of Taxation, to the compliance of in filling income tax return. Role of inspection and counseling by DJP have a big impact in realizing compliance of level of tax payer in filling income tax return. Policy of giving the predicate of "Obedient tax payer" by DJP, to motivate obedient tax payer so that, this program not yet so drawn for most tax payer because do not influence tariff of tax payment.
Analysis to research finding show that: Formal compliance of tax payer in submitting income tax return in KPP Bekasi is only 30% from amount of income tax return which enlist, and among which have submitted income tax return the 64% is zero tax return. For the measurement of accuracy calculation in tax liability in tax return seen from ability of tax payer in conducting fiscal correction to financial statement only 25% from tax payer the research, consist of " Obedient tax payer" and " Regular tax payer submit tax return", and this tax payer there no correction of tax officer after checked_ From this finding result earn requested that there is still lower mount compliance of tax payer in filling corporate income return. Added again with limitation of DJP Resources in conducting inspection to corporate income tax return, hence tax potency owed by which not yet dug by in KPP Bekasi is still high.
Conclusion, that knowledge and ability of tax payer for the application of Law and Regulation of Taxation influence compliance of tax payer in filling seen corporate income tax return of result inspection of tax officer to tax return submitted by tax payer most unable to fulfill the laws and regulation of Taxation. Strive counseling of DJP to socialize Law and Regulation of Taxation there are, but not yet reached entire/all levels of taxpayer. And activity of inspection by DJP still limited and prioritized to overpaid tax return, condition of this also give opportunity for tax payer which tend to avoid Tax, to submit underpaid tax return in order not to be object of inspection. To improve compliance of tax payer in filling tax return repair there must be from both parties, first tax payer have to improve the knowledge of comprehending rule of legislation of Tax to fill corporate income tax return. Both of DJP as Stakeholders running role to improve acceptance of Tax better progressively fraternize in giving counseling but coherent in executing inspection by totally to all tax payer, therefore shall DJP conduct inspection pursuant to data of DJP alone is not pursuant to restitution, and in management and inspection of corporate income tax return use information technology system like sketch which have in format by DJP, so that tax payer feel to be observed and asked the accurate is calculation of and accountable and also responsible in filling tax return using the system of self assessment."
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2004
T14205
UI - Tesis Membership  Universitas Indonesia Library
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Illona Setianty
"Skripsi ini membahas mengenai faktor-faktor yang memengaruhi kepatuhan wajib pajak hotel atas rumah kos selama tahun 2010 pada Suku Dinas Pelayanan Pajak I Kota Administrasi Jakarta Pusat. Permasalahan yang diangkat dalam skripsi ini adalah faktor-faktor apa sajakah yang memengaruhi kepatuhan wajib pajak hotel atas rumah kos selama tahun 2010 di Suku Dinas Pelayanan Pajak I Jakarta Pusat, mengingat pajak ini merupakan jenis pajak baru dan kepatuhannya rendah.
Penelitian ini menggunakan pendekatan kualitatif. Hasil penelitian ini menunjukkan bahwa ada beberapa faktor yang memengaruhi kepatuhan para wajib pajak tersebut Faktor utamanya yakni kondisi ekonomi para pengusaha rumah kos serta sosialisasi yang kurang dan tidak merata.

This undergraduate thesis focuses on the factors that influence the compliance of taxpayers of hotel tax of boarding house during the year 2010 in Suku Dinas Pajak I Jakarta Pusat. The issue that is discussed in this undergraduate thesis is factors that influence the compliance of hotel tax of boarding house taxpayers during the year 2010 on Suku Dinas Pajak I Jakarta Pusat, noticing that this tax is a newly-applied tax and has a low level of compliance.
This research uses qualitative method. The result of this research shows that there are a few factors that influence the compliance of those taxpayers. The main factors are the economic condition and the insufficient socialization related to those boarding house?s owners.
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Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2012
S-Pdf
UI - Skripsi Open  Universitas Indonesia Library
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Zefanya Masni Ari Defista
"Skripsi ini menganalisa strategi yang digunakan oleh Kantor Pelayanan Pajak Wajib Pajak Besar Dua mengelola kepatuhan dari wajib pajak terdaftar dan melihat peranan Akuntan Publik terkait kepatuhan pajak tersebut. Penelitian ini merupakan penelitian kualitatif dengan desain deskriptif. Hasil penelitian ini menunjukkan bahwa co-operative compliance strategy adalah cara yang paling sesuai dalam mengelola kepatuhan pajak, namun butuh beberapa perubahan mengingat kegiatan yang dijalankan masih belum efektif meskipun sudah positif dalam mengelola kepatuhan pajak dan penerimaan pajak; dan dari sisi Akuntan Publik agar terus mempertahankan kualitas kinerja serta independensinya agar dapat memberikan opini yang sesuai mengingat pentingnya opini Akuntan Publik bagi kepatuhan pajak.

The focus of this study is to analyze the strategy used by the Tax Office of the Large Taxpayers II in managing tax compliance of Large Taxpayers and knowing the role of Public Accountant related to the tax compliance. This research is a qualitative research with descriptive design. The results of this study conclude that co-operative compliance strategy is the most appropriate strategy to manage the compliance of Large Taxpayers but still need changes since we know that it has not been effective, even it has a positive impact on the tax compliance and tax-revenue; And from the Public Accountant to keep on developing the quality of performance and independence in order to provide opinions that really describe the condition of a company."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
S68397
UI - Skripsi Membership  Universitas Indonesia Library
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Gede Wira Mahardika
"Penelitian ini bertujuan untuk menilai kepatuhan pajak terkait kewajiban kontijen yang mungkin muncul atas PPh 21, 23/26, 4 Ayat 2, dan PPN dari sebuah perusahaan digital agency (PT X) di Indonesia dengan menggunakan analisis tax review. Data yang digunakan berasal dari hasil wawancara, laporan keuangan dan semua dokumen perpajakan perusahaan terkait jenis pajak yang dinilai. Prosedur tax review dilakukan dengan cara membandingkan peraturan perpajakan terhadap beberapa indikator yaitu objek, tarif, penyetoran, pelaporan, dan rekonsiliasi pajak pada tahun 2012. Hasil penelitian ini mengungkapkan bahwa PT X secara umum sudah mematuhi aturan perpajakan dalam menentukan objek dan tarif pajak untuk semua transaksi yang dikenakan PPh 21, 23/26, 4 Ayat 2, dan PPN. Namun untuk indikator penyetoran, pelaporan, dan rekonsiliasi pajak, perusahaan belum patuh dalam melaksanakan kewajiban perpajakannya karena terdapat keterlambatan penyetoran dan pelaporan pajak, serta hasil rekonsiliasi yang tidak sesuai antara laporan keuangan dengan SPT Masa Pajak. Hal ini menyebabkan munculnya kewajiban kontijen bagi PT X berupa sanksi pajak dan kurang bayar pajak tambahan yang sewaktu-waktu akan ditagih oleh KPP setempat

This study aims to assess tax compliance related to contingent liabilities that may arise on income tax article 21, 23/26, 4 Paragraph 2, and VAT from a digital agency company (PT X) in Indonesia. The study is conducted by using tax review analysis which data used are gained from result of interviews, financial reports, and all company taxation?s documents related to tax assessment. Tax review procedures is done by comparing tax regulations against some indicators as tax object, tax rate, tax payment, tax reporting, and tax reconciliation in 2012. The results of this study revealed that generally PT X already complied with the tax regulations in the context of determining tax object and tax rate for all transactions regarding to income taxes article 21, 23/26, 4 paragraph 2, and VAT. Whereas, in case relate to several indicators such as tax payment, reporting, and reconciliation, the company doesn?t comply with tax regulation for instances late in tax paying, tax reporting, and there are several reconciliations of financial statements which do not conform to The Periodic Tax Return. This finding might be led to the emergence of contingent liabilities for PT X in the form of tax penalties and future bills for additional underpayment of taxes by the Local Tax Office."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
TA-Pdf
UI - Tugas Akhir  Universitas Indonesia Library
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Qolbie Ardie
"Ketaatan pajak menjadi salah satu permasalahan yang ada dalam pengumpulan pajak di Indonesia. Oleh karena itu, penelitian ini bertujuan melihat apa saja determinan dari ketaatan pajak di Indonesia. Penelitian ini menggunakan metode eksperimen sebagai metode dalam pengumpulan data dan regresi serta Uji-t sebagai metode analisisnya. Penelitian ini menemukan bahwa terdapat korelasi positif antara perlakuan tingkat audit, pengakuan relijiusitas, perlakuan pengingat moral, dan individu berjenis kelamin perempuan. Sementara itu, individu dengan etnis Minang serta berasal dari jurusan Akuntansi terbukti mempunyai korelasi yang negatif.

Tax compliance is one of the existing problems in tax collection in Indonesia. Therefore, this study aims to look at what are the determinants of tax compliance in Indonesia. This study used an experimental method as data collection methods and regression and t-test as the method of analysis. This study found that there is a positive correlation between the treatment of the audit level, the recognition of religiosity, moral reminders treatment, and the individual female. Meanwhile, individual with Minang ethnic and individual with accounting majors have negative correlation with tax compliance.
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Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
S59421
UI - Skripsi Membership  Universitas Indonesia Library
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Hanna Christina
"Masyarakat memerlukan pelayanan publik yang berkualitas untuk membantu proses mereka dalam melancarkan segala urusannya. Oleh sebab itu, pemerintah selaku penyelenggara pelayanan publik terus berusaha untuk meningkatkan kualitas pelayanan publik. Kualitas pelayanan yang baik tentu dapat meningkatkan tingkat kepercayaan masyarakat yang kemudian secara tidak langsung akan berpengaruh meningkatkan kepatuhan pajak. Kepatuhan pajak tersebut berguna bagi keberlangsungan negara karena mayoritas pembangunan nasional di Indonesia menggunakan sumber dana dari perpajakan. Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan DJP terhadap tingkat kepercayaan WP. Pendekatan penelitian ini adalah pendekatan kuantitatif dimana peneliti mendapatkan 146 responden melalui penyebaran kuesioner dengan teknik non-probability sampling. Data yang berasal dari jawaban terbuka dan wawancara diolah secara deskriptif guna memperkaya analisis. Penelitian ini memperoleh hasil bahwa kualitas pelayanan DJP berpengaruh terhadap tingkat kepercayaan WPOP DKI Jakarta sebesar 78,3%.

Every citizen needs a certain quality public services to assist their processes in expediting all their affairs. Therefore, the government as the organizer of public services continues to strive to improve the quality of public services. Good service quality can certainly increase the level of public trust which will then indirectly affect increasing tax compliance. This tax compliance is useful for the sustainability of the country because the majority of national development in Indonesia uses fund source from taxation. This study aims to analyze the effect of DGT service quality on the level of trustworthiness of taxpayers. This research approach is a quantitative approach where researcher got 146 respondents through spreading questionnaires with non-probability sampling technique. Collected data from open-ended answers and interviews were processed descriptively to enrich the analysis. This study obtained the results that DGT's service quality had an effect on the trust level of DKI Jakarta’s individual taxpayers by 78.3%."
Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2023
S-pdf
UI - Skripsi Membership  Universitas Indonesia Library
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Yohanes Sigit Subandriawan
"Milka Casanegra denotes that "Tax Administration is Tax Policy". It means tax administration dictates tax policy (Brooks). The developed as well as developing countries have the same challenges in improving tax compliance to increase their revenue capacity; and for that purpose tax reform will be a mantra of tax modernization. The objective of tax reform is different between developing countries and developed countries. For the latest, beside to respond the increased market economy the tax reform is aimed to improve the number of taxpayers.
Tax reform in Indonesia launched in 1983 characterized by the application 'of the self assessment system in its tax regime. Citing the Gillis's, Gunadi says that the tax reform in Indonesia is phenomenal and monumental because it not only has the clear goals for improving tax administration and facilitating taxpayers compliance but also will be the road to create the tax voluntary compliance in the future. Directorate General .of Tax (DGT) as the tax authority in Indonesia envisages being a public service model that operates the world class tax system and management. Achieving that vision, DGT formulated-the-Medium-term-Tax Reform Policy (3-5 years) in 2001 which, amongst other, placed the attention on taxpayer service programs, i.e. The Tax Service Improvement Program and The Development of Excellent Service Program. In short, these programs focused on accessibility improvement for the taxpayers to report, update, pay, consult, get assistance, and gain information about tax. This will be achieved by the development of the office automation, creation of advanced multimedia access, and improvement of the service capacity of their human resources.
The interesting question is to which extend those taxpayers service programs.have made impact on taxpayers compliance? The central focus of this thesis tries to answer this issue. However, due to the complexity of the compliance matter, this study has several limitations such as (i) the unit analysis is narrowed only to one local tax office (Kantor Pelayanan Pajak1KPP), (ii) the respondents are limited only for the corporate-type taxpayers, (iii) the data used is cross-section instead of time series, and (iv) the model excludes other important determinants that reflect the enforcement approaches such as tax audit, effectiveness of sanction, and tax automation as well.
The theories used to construct the research model are (i) Theory of Tax Compliance, (ii) Theory of Service Quality, and (iii) other contemporary study in the public administration. Research conducted by Price Waterhouse which measured the impact of IRS's Taxpayers Assistance Program to the level of tax compliance in 1989 concluded that the program plays significant role in improving taxpayers compliance. Studying several researches that developed the tax compliance measurements, this study adopts the Adam Forest's qualitative indicators, i.e. both (i) the occurrence of overstating the cost, and (ii) the occurrence of concealing the income by taxpayers. The measurements of service quality used in this study are combination of the service quality indicators developed by Parasuraman and the service quality principles remarked by David Osborne.
The methodology employed in this study is social research. Data collected by using questionnaire instruments, and treated as quantitative (interval). Beside descriptive analysis, this study also uses statistical analysis (multivariate analysis) to conclude the degree of causal-effect between the quality service in the programs and the compliance. All data processing uses SPSS release 10.
The study concludes that (i) there is correlation between the tax service quality in the programs and the level of taxpayers compliance. However, the regression model shows that the service quality variables are not strongly able (only 25,61%) to explain the degree of compliance as reflected in the low value of determination coefficient (R2), (ii) the model expresses that there are three service quality measurements which have significant influence to the tax compliance, i.e. (a) the physical appearance of tax-office building, (b) the fairness of tax officers in servicing, and (c) the simple implementation of service procedures. The low R2 mentioned above reflects the weakness of Taxpayers Service Program in affecting taxpayers compliance. However, as argued by Gill, the tax reform demands a comprehensive tax policy instruments. Taxpayers service is only a part of strategy to raise tax compliance beside other vast activities such as tax campaign, tax education, etc. Meanwhile, another strategy is aimed to eradicate the noncompliance taxpayers by enforcement activities e.g.: tax auditing, sanction fostering, administration automation, etc. Therefore, this study suggests the further study might take into account those important activities in the analysis model in order to obtain the clearer picture on how to increase taxpayers compliance.
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Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2005
T22534
UI - Tesis Membership  Universitas Indonesia Library
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Diah Novita
"Selama satu dekade terakhir, seperti kebanyakan negara di dunia, Pemerintah Indonesia telah menempatkan Sektor pajak sebagai sumber utama penerimaan negara. Hal ini terlihat pada peran penerimaan pajak dalam menunjang pembiayaan APBN yang selalu meningkat dari tahun ke tahun. Meskipun penerimaan pajak cenderung meningkat dari tahun ke tahun, meskipun rasio pajak secara umum masih rendah, pemerintah merekomendasikan untuk mengadakan program Amnesti Pajak yang peraturannya telah diatur oleh konstitusi sendiri. Ketentuan perpajakan yang digunakan dalam analisis adalah Keputusan Presiden Nomor 26 Tahun 1984, peraturan pelaksanaan yang didasarkan pada pelaksanaan kebijakan Pengampunan Pajak tahun 1984, RUU Pengampunan Pajak tahun 2001 dan RUU Pengampunan Pajak tahun 2005. Metode penelitian yang digunakan dalam tulisan ini adalah deskriptif analitik, dimana teknik pengumpulan datanya adalah dengan studi kepustakaan dan studi lapangan. Berdasarkan penelitian ini terlihat jelas bahwa RUU Pengampunan Pajak masih belum memenuhi prinsip-prinsip penting dalam pemungutan pajak, khususnya kesetaraan, kepastian, dan produktivitas pendapatan. Dalam jangka panjang. Tax Amnesty yang terus menerus dilakukan mempunyai pengaruh negatif terhadap perolehan pajak. Ketika Tax Amnesty sering diterapkan, maka faktor utama perolehan yang menurun adalah penurunan terhadap Penerimaan Pajak. Dalam pandangan perpajakan di atas seharusnya pemerintah menunda pelaksanaan Tax Amnesty lebih awal. Padahal mereka harus melakukan peninjauan menyeluruh terhadap Amnesty secara akurat, matang, dan menyeluruh, baik regulasi maupun teknis pelaksanaannya, dengan memperhatikan Prinsip-Prinsip Pemungutan Pajak.

For the last decade, how as most countries in this world, Indonesia's Government has already placed tax Sector as a main source of state's revenue. It can be seen in tax revenue role in supporting APBN financing that always increase from year to year. Despite of tax revenue tend to increase by the year, even tax ratio still have low rate generally, the government recommended to hold a Tax Amnesty program wherein the regulation have provised by constitution itself. Tax provision applied in the analysis is a presidential decree number 26 year of 1984, execution regulation which had been based on execution of Tax Amnesty policy year of 1984, RUU Draft of Tax Amnesty 2001 and RUU Draft of Tax Amnesty 2005. The research method applied in this paper is decriptive analytic, wherein technique data collecting is by study bibliography and study field. Based on this research, it is clearly shown that RUU Draft of Tax Amnesty yet still have no comply the important principles in tax collecting, particularly equality bases, certainty, and productivity revenue. In the long run. Tax Amnesty that constantly incurred has a negative influence against tax acquirement. When Tax Amnesty applied often, the principle factor of acquirement that decrease is the downward against Tax Revenue. In the view of tax above the government is suppose to postpone Tax Amnesty execution earlier. While they should totally make a review of the Amnesty accurately, maturely, and all over, either of regulation and technical executional, by taking notice of Tax Collection Principles."
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2006
S10617
UI - Skripsi Open  Universitas Indonesia Library
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