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"This issue outlines the ways HR practitioners (1) can demonstrate how training affects the organization's bottom line, (2) can explain the linkage between HR and business strategies, and (3) can illustrate a level of accountability for the HR department. It describes methods of collecting data, isolating the effects of training, and the barriers and benefits to ROI."

"Demonstrating a contribution to the bottom line is a key indicator of success for todays workplace learning and performance professionals. This issue explains how to measure the business impact of training and why it is desirable. It offers an eight-step process: determine feasibility of a level four evaluation, develop objectives, plan the evaluation, collect data at all levels, isolate program effects, analyze the data, and communicate results."

"Did your participants learn anything from your class or program? That is the key question behind the simple, but useful smile sheet. This Infoline provides you with specific guidelines for performing level two evaluations, including a discussion of various test types, test formatting and design, and key administration issues. The issue includes a standard evaluation worksheet, a case study sidebar, and a helpful listing of online testing software tools."

"Measuring on-the-job performance after a training intervention has become a standard and expected measurement by many organizations. This issue examines in depth how to measure on-the-job application of training through a variety of techniques including questionnaires and surveys, follow-up interviews, focus groups, and on-the-job observation. Included are useful checklists and other tips to ensure success and the ultimate credibility of your evaluation efforts."

"Implementasi Teknologi Informasi (TI) memberikan peluang dan kemudahan untuk organisasi dalam melakukan inovasi dan mempercepat proses bisnis. Salah satu pemanfaatan teknologi informasi dalam pemerintahan guna inovasi pembangunan aparatur negara melalui penerapan Sistem Pemerintah Berbasis Elektronik (SPBE) atau E-government. SPBE atau E-government, yaitu penyelenggaraan pemerintahan yang memanfaatkan TIK untuk memberikan layanan kepada instansi pemerintah, aparatur sipil negara, pelaku bisnis, masyarakat dan pihak-pihak lainnya.Tata kelola teknologi informasi diperlukan untuk pemenuhan regulasi yang ditetapkan, serta menghindari kerugian yang mungkin dihadapi dikemudian hari dari solusi teknologi informasi yang diberikan. Tata kelola teknologi informasi juga diperlukan untuk menentukan arah strategi penerapan TI di masa mendatang. Permasalahan yang terjadi terkait perubahan nomenklatur Kemeristekdikti berakibat pada proses transisi sumber daya TI meliputi SPBE, infrastruktur, dan Sumber Daya Manusia pengelola TI. Penelitian ini bertujuan untuk mengukur tingkat kapabilitas tata kelola teknologi informasi terkait SPBE dalamtransisi organisasi di Kemenristekdikti menggunakan kerangka kerja COBIT 5. Pengumpulan data dilakukan dengan metode kualitatatif. Pengukuran tingkat kapabilitas tata kelola TI dari data yang diperoleh menggunakan metode kuantitatif dengan COBIT 5 Process Assessment Model (PAM). Hasil penelitian ini yaitu penilaian tingkat kapabilitas berdasarkan 19 proses COBIT 5 yang relevan dengan permasalahanorganisasi. Hasil rata-rata tingkat kapabilitas sebesar 0.65 dengan rincian 7 proses pada tingkat 0 (Incomplete Process), 11 proses pada tingkat 1 (Performed Process), dan 1 proses pada tingkat 2 (Managed Process). Analisis kesenjangan antara tingkat kapabilitas saat ini dan yang ditargetkan oleh organisasi dilakukan untuk merumuskan sejauh mana perbaikan pada proses tersebut. Rekomendasi perbaikan pada setiap proses dirumuskan berdasarkan kerangka kerja COBIT 5 dan disesuaikan dengan kebutuhan organisasi agar dapat memberikan manfaat untuk perbaikan layanan TI.

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Implementation of Information Technology (IT) provides opportunities and convenience for organizations to innovate and accelerate business process. One of the pertinence of information technology in government is to innovate development of state apparatus through the application of E-government (SPBE). E-government (SPBE) is implementation of government that utilizes Information and Communication Technology to provide services for government institution, state civil apparatuses, business parties, public society, and others.IT Governance is needed to fulfill the stipulated regulations and

to avoid deprivation that may be faced in the future from the information technology solutions provided. Information technology governance is also needed to determine the direction of IT implementation strategy in the future. Problems that occur are related to changes in the nomenclature of Ministry of Research, Technology, and Higher Education (Kemenristekdikti) resulting in the process of IT resources transition including Egovernment, infrastructure, and Human Resources of IT managers. This reasearch aims to measure the capability level of information technology governance related to Egovernment in the organizational transition in Ministry of Research, Technology, and Higher Education using COBIT 5 framework. Data collection is conducted by using qualitative methods. Measurement of IT governance capability level is derived from data using quantitative methods with COBIT 5 Process Assessment Model (PAM). The results

of this study are the assessment of capability level based on 19 COBIT 5 processes that are relevant to organizational issues.The average result of the capability level is 0.65 with details of 7 processes at level 0 (Incomplete Process), 11 processes at level 1 (Performed Process), and 1 process at level 2 (Managed Process). Gap analysis between current

capability level and target of organization is conducted to formulate the extented improvement in the process. Recommendation for improvement in each process is formulated based on COBIT 5 framework and adjusted to the needs of organization in order to provide benefits for the improvement of IT services."