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"[ABSTRAKPerilaku ketidakpatuhan wajib pajak sudah menjadi permasalahan utamabertahun-tahun di berbagai negara berkembang termasuk Indonesia. Permasalahanini menimbulkan dampak yang besar untuk pembangunan di Indonesia, terutamakarena pajak menjadi bagian terbesar dalam penerimaan negara. Penelitian inidilakukan dengan melihat permasalahan ketidakpatuhan tersebut sebagai latarbelakang penelitian serta mencari tahu faktor-faktor yang menentukan kepatuhanwajib pajak badan dalam memenuhi kewajiban perpajakan.Kemudian, factor-faktor tersebut akan dibagi menjadi dua aspek; aspekkarakter perusahaan dan aspek perilaku perusahaan. Selanjutnya, data berasal dariKantor Pelayanan Pajak Pratama Jakarta Duren Sawit sebagai data sekunder dandata survey yang didasarkan pada persepsi wajib pajak badan sebagai data primer.Perbedaan data penelitian akan di bawa ke dalam dua analisa utama, yaitu regresilogistic dan regresi berganda.Hasil penelitian menunjukkan bahwa pelaporan pajak tahun sebelumnya danpersepsi korupsi mempengaruhi kepatuhan wajib pajak secara signifikan,sementara faktor-faktor lainnya tidak mempunyai pengaruh secara keseluruhan.Hal ini secara menyeluruh menyimpulkan bahwa semua factor-faktor kepatuhanadalah satu kesatuan yang harus dijadikan bahan pertimbangan untuk mengurangiperilaku ketidakpatuhan dari wajib pajak, dimana persepsi korupsi adalah faktorutama yang seharusnya menjadi kebijakan penting bagi pemerintah.

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ABSTRACTFor years, the noncompliance behaviour of taxpayers has been the mainproblem in many developing countries like Indonesia. It makes a significant effectto the country?s development, since tax takes the biggest part of the government?srevenue. This study is conducted by seeing this phenomenon as a background, andit is aimed at determining the factors that are likely to have correlation with thecompliance. It focuses on the corporate taxpayers behaviour, which is dividedbased on two aspects; the business characteristics aspect and tax attitudinal aspect.The data sources derive from the Duren Sawit STO, and survey data are based onthe taxpayer perception using six-point Likert Scale. Then, it will apply twodifferent analyses; first, the logistic regression and second, the multipleregressions.It is shown that the previous tax income return from the taxpayers and thecorruption perception influence the compliance significantly, while the otherfactors are mostly ignored. Overall, it implies that all factors must be broughttogether as a consideration to reduce noncompliance behavior with fightingcorruption as the key element that should be a main policy by the government;For years, the noncompliance behaviour of taxpayers has been the mainproblem in many developing countries like Indonesia. It makes a significant effectto the country?s development, since tax takes the biggest part of the government?srevenue. This study is conducted by seeing this phenomenon as a background, andit is aimed at determining the factors that are likely to have correlation with thecompliance. It focuses on the corporate taxpayers behaviour, which is dividedbased on two aspects; the business characteristics aspect and tax attitudinal aspect.The data sources derive from the Duren Sawit STO, and survey data are based onthe taxpayer perception using six-point Likert Scale. Then, it will apply twodifferent analyses; first, the logistic regression and second, the multipleregressions.It is shown that the previous tax income return from the taxpayers and thecorruption perception influence the compliance significantly, while the otherfactors are mostly ignored. Overall, it implies that all factors must be broughttogether as a consideration to reduce noncompliance behavior with fightingcorruption as the key element that should be a main policy by the government;For years, the noncompliance behaviour of taxpayers has been the mainproblem in many developing countries like Indonesia. It makes a significant effectto the country?s development, since tax takes the biggest part of the government?srevenue. This study is conducted by seeing this phenomenon as a background, andit is aimed at determining the factors that are likely to have correlation with thecompliance. It focuses on the corporate taxpayers behaviour, which is dividedbased on two aspects; the business characteristics aspect and tax attitudinal aspect.The data sources derive from the Duren Sawit STO, and survey data are based onthe taxpayer perception using six-point Likert Scale. Then, it will apply twodifferent analyses; first, the logistic regression and second, the multipleregressions.It is shown that the previous tax income return from the taxpayers and thecorruption perception influence the compliance significantly, while the otherfactors are mostly ignored. Overall, it implies that all factors must be broughttogether as a consideration to reduce noncompliance behavior with fightingcorruption as the key element that should be a main policy by the government.;For years, the noncompliance behaviour of taxpayers has been the mainproblem in many developing countries like Indonesia. It makes a significant effectto the country?s development, since tax takes the biggest part of the government?srevenue. This study is conducted by seeing this phenomenon as a background, andit is aimed at determining the factors that are likely to have correlation with thecompliance. It focuses on the corporate taxpayers behaviour, which is dividedbased on two aspects; the business characteristics aspect and tax attitudinal aspect.The data sources derive from the Duren Sawit STO, and survey data are based onthe taxpayer perception using six-point Likert Scale. Then, it will apply twodifferent analyses; first, the logistic regression and second, the multipleregressions.It is shown that the previous tax income return from the taxpayers and thecorruption perception influence the compliance significantly, while the otherfactors are mostly ignored. Overall, it implies that all factors must be broughttogether as a consideration to reduce noncompliance behavior with fightingcorruption as the key element that should be a main policy by the government, For years, the noncompliance behaviour of taxpayers has been the mainproblem in many developing countries like Indonesia. It makes a significant effectto the country?s development, since tax takes the biggest part of the government?srevenue. This study is conducted by seeing this phenomenon as a background, andit is aimed at determining the factors that are likely to have correlation with thecompliance. It focuses on the corporate taxpayers behaviour, which is dividedbased on two aspects; the business characteristics aspect and tax attitudinal aspect.The data sources derive from the Duren Sawit STO, and survey data are based onthe taxpayer perception using six-point Likert Scale. Then, it will apply twodifferent analyses; first, the logistic regression and second, the multipleregressions.It is shown that the previous tax income return from the taxpayers and thecorruption perception influence the compliance significantly, while the otherfactors are mostly ignored. Overall, it implies that all factors must be broughttogether as a consideration to reduce noncompliance behavior with fightingcorruption as the key element that should be a main policy by the government]"

"[ABSTRAKTesis ini menganalisa masalah kepatuhan perpajakan yang dihadapi Indonesiadengan menggunakan 2.383 data Wajib Pajak Orang Pribadi selama tahun pajak2013 di Duren Sawit, Jakarta Timur. Analisa didasarkan kepada lima variabelindependen yang terdiri dari dua variabel faktor demografi yaitu usia dan jeniskelamin dari Wajib Pajak serta tiga variabel independen lainnya yaitu sektor usahaWajib Pajak dan status penyampaian Surat Pemberitahuan (SPT) PajakPenghasilan Orang Pribadi tahun pajak 2011 dan tahun pajak 2012. Dibandingkandengan penelitian sebelumnya, tesis ini menggunakan internal data yang diperolehlangsung dari Direktorat Jenderal Pajak (DJP) Republik Indonesia. Denganmengkomparasi tiga metode statistik yaitu Metode Probit, Logit, dan LinearProbablity Method (LPM), analisa pada tesis ini dibagi kedalam dua model yangdidasarkan pada status penyampaian SPT tahun pajak sebelumnya. Model pertamadengan memasukan variabel status pajak tahun sebelumnya, menyimpulkanbahwa semua variabel independen secara signifikan mempengaruhi tingkatkepatuhan perpajakan Wajib Pajak Orang Pribadi pada tahun berjalan. Sementara,pada model kedua, hanya variabel sektor usaha yang mempengaruhi secarasignifikan tingkat kepatuhan perpajakan Wajib Pajak Orang Pribadi pada tahunpajak berjalan. Sehingga dapat disimpulkan bahwa sektor usaha Wajib Pajakmempunyai peran penting dalam hubungannya dengan tingkat kepatuhanperpajakan Wajib Pajak Orang Pribadi di Duren Sawit, Jakarta Timur.ABSTRACTThis paper tries to analyse individual tax compliance problems faced by Indonesiausing data of 2.383 taxpayers in fiscal year period 2013 in a district namely DurenSawit. Moreover, the analysis is based on five explanatory variables consisting intwo demographic factors: age level and gender of taxpayers, and three otherexplanatory variables: service-sector taxpayers, tax return status in 2011, and taxreturn status in 2012. Compared to previous studies, this research paper usesinternal data obtained directly from Directorate General of Taxes (DGT) ofRepublic of Indonesia while most of prior studies used survey method. Bycomparing three statistical methods, which are Probit method, Logit method, andLinear Probability Method, the analysis of this paper is divided into two modelsbased on the inclusion and exclusion of the previous tax return status. The firstmodel finds that all explanatory variables are statistically significant ininfluencing individual tax compliance. However, in the second model, onlyservice-sector variable demonstrates statistical significance in explainingindividual tax compliance. In conclusion, sector of taxpayers has a significantcorrelation to individual tax compliance problems in Indonesia.;This paper tries to analyse individual tax compliance problems faced by Indonesiausing data of 2.383 taxpayers in fiscal year period 2013 in a district namely DurenSawit. Moreover, the analysis is based on five explanatory variables consisting intwo demographic factors: age level and gender of taxpayers, and three otherexplanatory variables: service-sector taxpayers, tax return status in 2011, and taxreturn status in 2012. Compared to previous studies, this research paper usesinternal data obtained directly from Directorate General of Taxes (DGT) ofRepublic of Indonesia while most of prior studies used survey method. Bycomparing three statistical methods, which are Probit method, Logit method, andLinear Probability Method, the analysis of this paper is divided into two modelsbased on the inclusion and exclusion of the previous tax return status. The firstmodel finds that all explanatory variables are statistically significant ininfluencing individual tax compliance. However, in the second model, onlyservice-sector variable demonstrates statistical significance in explainingindividual tax compliance. In conclusion, sector of taxpayers has a significantcorrelation to individual tax compliance problems in Indonesia.;This paper tries to analyse individual tax compliance problems faced by Indonesiausing data of 2.383 taxpayers in fiscal year period 2013 in a district namely DurenSawit. Moreover, the analysis is based on five explanatory variables consisting intwo demographic factors: age level and gender of taxpayers, and three otherexplanatory variables: service-sector taxpayers, tax return status in 2011, and taxreturn status in 2012. Compared to previous studies, this research paper usesinternal data obtained directly from Directorate General of Taxes (DGT) ofRepublic of Indonesia while most of prior studies used survey method. Bycomparing three statistical methods, which are Probit method, Logit method, andLinear Probability Method, the analysis of this paper is divided into two modelsbased on the inclusion and exclusion of the previous tax return status. The firstmodel finds that all explanatory variables are statistically significant ininfluencing individual tax compliance. However, in the second model, onlyservice-sector variable demonstrates statistical significance in explainingindividual tax compliance. In conclusion, sector of taxpayers has a significantcorrelation to individual tax compliance problems in Indonesia.;This paper tries to analyse individual tax compliance problems faced by Indonesiausing data of 2.383 taxpayers in fiscal year period 2013 in a district namely DurenSawit. Moreover, the analysis is based on five explanatory variables consisting intwo demographic factors: age level and gender of taxpayers, and three otherexplanatory variables: service-sector taxpayers, tax return status in 2011, and taxreturn status in 2012. Compared to previous studies, this research paper usesinternal data obtained directly from Directorate General of Taxes (DGT) ofRepublic of Indonesia while most of prior studies used survey method. Bycomparing three statistical methods, which are Probit method, Logit method, andLinear Probability Method, the analysis of this paper is divided into two modelsbased on the inclusion and exclusion of the previous tax return status. The firstmodel finds that all explanatory variables are statistically significant ininfluencing individual tax compliance. However, in the second model, onlyservice-sector variable demonstrates statistical significance in explainingindividual tax compliance. In conclusion, sector of taxpayers has a significantcorrelation to individual tax compliance problems in Indonesia., This paper tries to analyse individual tax compliance problems faced by Indonesiausing data of 2.383 taxpayers in fiscal year period 2013 in a district namely DurenSawit. Moreover, the analysis is based on five explanatory variables consisting intwo demographic factors: age level and gender of taxpayers, and three otherexplanatory variables: service-sector taxpayers, tax return status in 2011, and taxreturn status in 2012. Compared to previous studies, this research paper usesinternal data obtained directly from Directorate General of Taxes (DGT) ofRepublic of Indonesia while most of prior studies used survey method. Bycomparing three statistical methods, which are Probit method, Logit method, andLinear Probability Method, the analysis of this paper is divided into two modelsbased on the inclusion and exclusion of the previous tax return status. The firstmodel finds that all explanatory variables are statistically significant ininfluencing individual tax compliance. However, in the second model, onlyservice-sector variable demonstrates statistical significance in explainingindividual tax compliance. In conclusion, sector of taxpayers has a significantcorrelation to individual tax compliance problems in Indonesia.]"

"Penelitian ini dilakukan untuk mengetahui praktik edukasi perpajakan yang dilakukan terhadap Wajib Pajak badan asing yang terdaftar di KPP Badan dan Orang Asing dan kesesuaiannya dengan pedoman dan ketentuan peraturan perundang-undangan. Penelitian ini menggunakan pendekatan kualitatif dengan pengumpulan data melalui wawancara dan kajian pedoman dan ketentuan peraturan perundang-undangan sehingga penelitian dapat memberikan gambaran terkait praktik edukasi perpajakan terhadap Wajib Pajak badan asing yang terdaftar di KPP Badan dan Orang Asing. Objek penelitian adalah praktik edukasi perpajakan di KPP Badan dan Orang Asing yangdilakukan selama tahun 2019. Hasil dari penelitian ini menunjukkan bahwa praktik edukasi perpajakan terhadap Wajib Pajak Kantor Perwakilan Perusahaan Asing danBentuk Usaha Tetap, baik dari segi metode edukasi, teknik edukasi, materi edukasi, pemberi materi edukasi, maupun sarana pendukung, secara umum telah sesuai dengan pedoman dan ketentuan peraturan perundang-undangan. Sedikit perbedaan yang ditemukan pada praktik edukasi perpajakan adalah bentuk upaya penyesuaian yangdilakukan KPP Badan dan Orang Asing dalam menghadapi tantangan berupa uniknya karakteristik Wajib Pajak badan asing yang merupakan Subjek Pajak Luar Negeri yang perlakuan perpajakannya dipersamakan dengan subjek pajak badan serta beban kerja tambahan dalam bentuk penyelesaian administrasi pembebasan dan restitusi PPNdan/atau PPnBM bagi Perwakilan Negara Asing dan Organisasi Internasional.

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This study was conducted to determine the practice of tax education implemented on

foreign corporate taxpayers registered in Foreign Corporate and Individual Tax Service

Office and their compliance with the rules and regulations. This study uses a qualitative

approach by collecting data through interviews and reviewing the guidelines and

provisions of the laws and regulations so that the research can provide an overview

related to the practice of tax education for foreign corporate taxpayers who are

registered in Foreign Corporate and Individual Tax Service Office. The object of the

research is the practice of taxation education in Foreign Corporate and Individual Tax Service Office conducted during 2019. The results of this study indicate that the practice of taxation education for Taxpayers of Representative Office of Foreign Companies and Permanent Establishments, whether in terms of educational methods, educational techniques, educational materials, providers of educational material, and supporting facilities, are generally in accordance with the guidelines and provisions of the legislation. The slight difference found in the practice of taxation education is a form of adjustment efforts made by Foreign Corporate and Individual Tax Service Office for overcoming challenges faced in the form of the matchless characteristics of foreign

corporate taxpayers who are Foreign Tax Subjects whose tax treatment is equivalent to corporate tax subject and additional workload in the form of settling the administration of exemption and refund of VAT and/or Sales Tax on Luxury Goods which are granted

for Representatives of Foreign Countries and determined International Organizations."

"Penelitian ini menganalisis tingkat kepatuhan Wajib Pajak Auditee KAP dan Non-Auditee KAP yang terdaftar di Kantor Pelayanan Pajak Pratama Jakarta Koja. Kepatuhan pajak diukur dari kepatuhan formal dengan data pelaporan SPT Tahunan 2012 dan 2013, serta kepatuhan material dengan data ketidakpatuhan penerbitan Faktur PPN Tahun 2012 dan 2013. Uji statistik kuantitatif Mann Whitney U Test menghasilkan secara formal Wajib Pajak Auditee KAP lebih patuh dengan nilai yang signifikan, sedangkan secara material lebih patuh dengan nilai yang tidak signifikan. Penelitian juga menganalisis faktor-faktor yang mempengaruhi kepatuhan Wajib Pajak Auditee KAP dan Non-Auditee KAP dengan metode kualitatif teknik wawancara langsung ke beberapa Wajib Pajak Auditee KAP dan Non-Auditee KAP serta praktisi perpajakan yang kompeten di bahasan kepatuhan pajak. Hasil penelitian menunjukkan kepatuhan pajak Wajib Pajak Auditee KAP lebih tinggi dari Wajib Pajak Non-Auditee KAP didominasi factor kebijakan/budaya perusahaan untuk patuh. Terakhir, penelitian juga menganalisis teknik-teknik pengawasan dan penggalian potensi pajak atas Wajib Pajak Auditee KAP dan Non-Auditee KAP dengan teknik wawancara ke beberapa Account Representative pada KPP Pratama Jakarta Koja dan KPP Madya Jakarta Utara. Hasil wawancara menunjukkan adanya teknik-teknik pengawasan dan penggalian potensi berbeda yang lebih efektif untuk kedua kelompok Wajib Pajak tersebut.

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This research analyzes tax compliance level of Public Accounting Firm’s Auditee and Un-Auditee Taxpayers that is registered in Small Tax Office of Jakarta Koja. Tax compliance is measured by formal compliance in tax return 2012 and 2013 reporting, and material compliance in uncompliance data related to the issuance of Value Added Tax Invoice in 2012 and 2013. The quantitative statistical test of Mann Whitney U Test results that Public Accounting Firm’s Auditee Taxpayers is more adherent formally with significant value but materially with not significant value. The research also analyzes both taxpayer groups compliance factors with qualitative methods of direct interview to some of both taxpayer groups and tax practitioners who are competent in this discussion. The results show that Public Accounting Firm’s Auditee Taxpayers compliance is higher than the other dominated by policy/corporate culture to comply. Finally, the study also analyzes the techniques of supervision and tax potential exploration on both taxpayer groups with interview techniques to some of Account Representative on Small Tax Office of Jakarta Koja and Middle Tax Office of North Jakarta. Interview results indicate the presence of surveillance techniques and different potential exploration is more effectively done by Account Representative."

"[ABSTRAKPenelitian ini bertujuan untuk menganalisis pengaruh Budaya Organisasi dan Keberadaan Seksi Kepatuhan Internal terhadap Komitmen Perubahan (Commitment to Change) dengan metode General Linier Model (GLM) terhadap 301 orang responden yang bertugas di Kantor Pelayanan Pajak Pratama di Wilayah Jakarta Selatan. Budaya Organisasi diukur dengan instrumen yang dikembangkan oleh Daniel R. Denison dan Aneil K. Mishra, yang terdiri atas sub variabel involvement, consistency, adaptability, dan mission. Sementara Keberadaan Seksi Kepatuhan Internal diukur dengan merujuk pada Surat Direktur Jenderal Pajak Nomor S-637/PJ/2013 Tanggal 31 Desember 2013 tentang Perangkat Pemantauan Kepatuhan terhadap Kode Etik dan Disiplin Pegawai. Sedangkan Komitmen Perubahan (Commitment to Change) diukur oleh instrumen yang dikembangkan oleh Herscovitch dan Meyer yang terdiri atas sub variabel affective commitment, continuance commitment dan normative commitment. Penelitian ini membuktikan bahwa sub variabel Budaya Organisasi (involvement dan mission) berpengaruh positif dan signifikan terhadap Komitmen Perubahan Afektif (affective commitment) dan Komitmen Perubahan Normatif (normative commitment). Sementara variabel Keberadaan Seksi Kepatuhan Internal tidak berpengaruh secara signifikan terhadap Komitmen Perubahan (Commitment to Change). Penelitian ini juga membahas tentang implikasi (saran) dan keterbatasan penelitian.;

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ABSTRACTThis study is to analyze the effect of organizational culture and the existence of Internal Control and Compliance Division on Commitment to Change using General Linier Model (GLM) towards 301 respondents who worked at Directorate General of Taxes. Organizational culture was measured with an instrument developed by Daniel R. Denison and Aneil K. Mishra, which consists of sub-variables involvement, consistency, adaptability and mission. The existence of Internal Control and Compliance Division was measured with an instrument The Letter of the Director General of Taxation Number S-637/PJ/2013 dated December, 31, 2013. While Commitment to Change was measured with an instrument developed by Herscovitch dan Meyer, which consists of sub-variables affective commitment, continuance commitment and normative commitment. The result of this study indicate that sub variables Organizational Culture (involvement and mission) have positive and significant impact on affective commitment to change and normative commitment to change. While the variables existence of Internal Control and Compliance Division don?t have influence on all sub variables of commitment to change. This study also discusses the implications (suggestion) and the limitations of the study., This study is to analyze the effect of organizational culture and the existence of Internal Control and Compliance Division on Commitment to Change using General Linier Model (GLM) towards 301 respondents who worked at Directorate General of Taxes. Organizational culture was measured with an instrument developed by Daniel R. Denison and Aneil K. Mishra, which consists of sub-variables involvement, consistency, adaptability and mission. The existence of Internal Control and Compliance Division was measured with an instrument The Letter of the Director General of Taxation Number S-637/PJ/2013 dated December, 31, 2013. While Commitment to Change was measured with an instrument developed by Herscovitch dan Meyer, which consists of sub-variables affective commitment, continuance commitment and normative commitment. The result of this study indicate that sub variables Organizational Culture (involvement and mission) have positive and significant impact on affective commitment to change and normative commitment to change. While the variables existence of Internal Control and Compliance Division don’t have influence on all sub variables of commitment to change. This study also discusses the implications (suggestion) and the limitations of the study.]"

"Salah satu tujuan dari diselenggarakannya pemeriksaan pajak adalah untuk menguji kepatuhan Wajib Pajak demikian jugalah dalam pemeriksaan pajak atas restitusi Pajak Pertambahan Nilai Penelitian ini dilakukan untuk menyajikan sebuah gambaran mengenai impelementasi pemeriksaan pajak atas restitusi Pajak Pertambahan Nilai pada KPP Madya Jakarta Barat Penelitian ini menggunakan pendekatan kualitatif dengan tujuan penelitian deskriptif Pengumpulan data dilakukan melalui studi kepustakaan dan wawancara mendalam Hasil dari penelitian ini menunjukkan bahwa ditinjau dari konten kebijakan percepatan pengembalian kelebihan pembayaran pajak terhadap Wajib Pajak yang memenuhi kriteria khusus ditetapkan dikarenakan keterbatasan SDM fungsional pemeriksa dalam lingkup Direktorat Jenderal Pajak sedangkan ditinjau dari konteks implementasi pemeriksaan pajak atas restitusi PPN pada KPP Madya Jakarta Barat juga telah diimplementasikan berdasarkan kaidah administrasi perpajakan yang baik sehingga dapat meminimalisir terjadinya konflik kepentingan dalam proses pemeriksaan.

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One of the purposes of tax audit is to examine Tax Payer's compliance also in tax audit on VAT refund This research is aimed to provide an overview regarding tax audit implementation on VAT refund in West Jakarta Medium Taxpayer's Office This research is conducted by using qualitative descriptive approach Data collected through library research and in depth interviews The result of this study indicate that based on content of policy accelerated VAT refund to the tax payers who meet specific criteria is set due to limitation of human resources within Directorate General of Taxation Therefore based on context of implementation VAT audit on VAT refund in West Jakarta Medium Taxpayer's Office has been implemented based on good principles of tax administration so as to minimize any conflicts of interest in the processes of tax audit."

"This writing is aimed to describe how is the role of Account Representative (AR) in increasing tax servicing and the Taxpayer compliance after the implementation of Modem Taxation Administration System (SAPM). In this research is explained background/basic thinking of SAPM implementation at Foreign Investment Tax Office Four, for realizing the highest level of voluntary compliance, the conviction level against high taxation administration and high productivity of taxation agency. The implementation of Modem Taxation Administration System was started with the change of organization structure and taxation information system technology. Organization structure was designed based on the functions of covering servicing, inspection, supervision, collecting, objection functions, based on tax type as determined before. The most prominent change element is the establishment of Account Representative position (AR) who is responsible for servicing and supervising Taxpayer compliance. AR becomes connector between tax office and Taxpayer who is responsible for submitting taxation information effectively and professionally.

In this thesis writing is used descriptive method with qualitative and quantitative approaches, a method to uncover conditions and factual problem happened in this time. Based on said method, the research in this writing would be focused to analyze the role of AR in increasing servicing and Taxpayer compliance at Foreign Investment Tax Office Four after SAPM implementation.

The research result indicated that the role of AR in SAPM implementation at Foreign Investment Tax Office Four is very dominant and influence servicing to Taxpayer. With the existence of AR as Liaison Officer between Tax Office and Taxpayer in creating servicing and inspection functions against tax compliance becoming more effective. Even though there is some settlement of Taxpayer application out of time, but based on research, the said delay is largely caused by the lack of Taxpayer understanding level concerning the order, procedure and formal completeness which should be provided when requesting application to Foreign Investment Tax Office Four.

The role of AR in increasing Taxpayer compliance in submitting annual SPT 2004 with SPT electronic application is not optimal yet. Based on this research, many obstacles were faced by AR in executing socialization and e-SPT training against Taxpayer causing the level of Taxpayer to use e-SPT application is still low.

In order that SAPM can be done optimally for increasing tax servicing and Taxpayer compliance in submitting annual SPT at Foreign Investment Tax Office Four, can be done various efforts, with increasing the role of Account Representative (AR) in inspecting and giving taxation information to Taxpayer, maximizing the application of Sl-DJP with conducting the completing of the available system in this time, as well reconstruction and increase Human Resources quality in Foreign Investment Tax Office Four followed by the increase of moral quality in the event of developing awareness for increasing servicing to Taxpayer. With awarding good servicing to Taxpayer is expected can increase also the voluntary Taxpayer compliance, so that Foreign Investment Tax Office Four can maximize duties in the event of state income from tax sector."

"Berbasiskan studi kepatuhan wajib pajak dengan menggunakan tax compliance model Fischer et.al (1992) yang dimodifikasi, penelitian ini mengevaluasi penerapan aturan PBB-P2 berupa tarif pajak progesif dan kenaikan basis pajak Nilai Jual Obyek Pajak (NJOP) tahun 2014 di Provinsi DKI Jakarta dan hubungan terhadap kepatuhan wajib pajak. Dengan metode survei terhadap 368 wajib pajak yang dianalisis menggunakan regresi logit, penelitian ini mengungkap variabelvariabel pada hubungan persepsi wajib pajak atas faktor struktur pajak, faktor sosio-demografis dan faktor sosio-ekonomi yang signifikan mempengaruhi kepatuhan wajib pajak. Secara spesifik, variabel yang signifikan adalah pengaruh kelompok dari faktor sosio-demografis dan tingkat pendapatan dari faktor sosioekonomi. Untuk persepsi wajib pajak atas faktor strukur pajak, variabel yang signifikan adalah keadilan sistem pajak, kompleksitas sistem pajak, sanksi pajak, tarif progresif dan basis pajak. Variabel basis pajak NJOP 2014 yang diasumsikan berpengaruh negatif signifikan terhadap kepatuhan wajib pajak justru positif, yang menunjukkan wajib pajak menerima aturan kenaikan NJOP PBB-P2 di DKI Jakarta tahun 2014.

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Based on taxpayer compliance study using a modification of Fischer et.al's tax compliance model frame (1992), this research emphasizes on evaluating Rural and Urban Property Tax Province of DKI Jakarta's policies for progressive tariff tax and increasing tax base Nilai Jual Obyek Pajak (NJOP) in 2014 and its relation with taxpayer's compliance. By using survey method for 368 taxpayers and logit regression analysis for the survey data, this research unveils variables of taxpayer's perception of tax structure's factor, socio-demographic factor, and socio-economic factor which had significant effects on taxpayer's compliance. Specifically, significant variables are peer influence from socio-demographic factor and income lever from socio-economic factor. For taxpayer`s perception of tax structure's factor, the significant variables are: fairness of tax system, complexity of tax system, tax sanction, progressive tariff tax and tax base. Other result from this research shows that the tax base variable NJOP 2014, which was assumed to have a significant negative effect on taxpayer compliance, was ascertained to have a significant positive effect on taxpayer compliance. This outcome shows taxpayer`s approval on increasing tax bases NJOP 2014's regulation in Province of DKI Jakarta."

"Penelitian ini dilatarbelakangi oleh ketidakpatuhan yang dilakukan oleh PT X atas kewajiban perpajakannya sebagai Wajib Pajak di KPP PMA Tiga. Terdapat Account Representative (AR) sebagai pelaksana pengawasan kepatuhan Wajib Pajak, serta Kepala Seksi Pengawasan sebagai penanggungjawab pada pengawasan kepatuhan Wajib Pajak di KPP PMA Tiga. Setelah diberikan pengawasan oleh AR, PT X terindikasi tindak pidana di bidang perpajakan berupa penggelapan pajak. Oleh karena itu, tujuan dari penelitian ini adalah untuk menganalisis pengawasan kepatuhan Wajib Pajak atas kasus penggelapan pajak PT X, serta kendala yang dihadapi oleh KPP PMA Tiga. Metode penelitian dilakukan dengan menggunakan pendekatan kualitatif dan teknik analisis data kualitatif. Hasil yang diperoleh melalui wawancara dan studi literatur pada pihak yang terlibat menyatakan bahwa pengawasan kepatuhan WP di KPP PMA Tiga telah sesuai dengan SE-39 Tahun 2015, terdapat perbedaan dari penerapan SE-39 Tahun 2015 dengan SE-05 Tahun 2022 mengenai pengawasan kepatuhan Wajib Pajak, serta terdapat beberapa kendala yang dihadapi dalam melakukan pengawasan terhadap Wajib Pajak di KPP PMA Tiga. Kendala-kendala yang dihadapi dalam pengawasan kepatuhan PT X di KPP PMA Tiga, yaitu kurangnya waktu untuk mempelajari proses bisnis PT X, kurangnya fasilitas yang memadai, dan PT X yang tidak memberikan penjelasan. Hal yang harus dilakukan oleh KPP PMA Tiga dalam menghadapi kendala-kendala tersebut, yaitu mempelajari lebih dalam terkait dengan pedoman pengawasan kepatuhan WP yang sudah diperbaharui, serta memperkerjakan pihak ketiga untuk membantu pekerjaan Account Representative dalam melakukan pengawasan terhadap kepatuhan Wajib Pajak.

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This research is motivated by non-compliance by PT X on its tax obligations as a taxpayer at KPP PMA Tiga. There is an Account Representative (AR) as the implementer of taxpayer compliance supervision, as well as the Head of the Supervision Section as the person in charge of supervising taxpayer compliance at KPP PMA Tiga. After being given supervision by AR, PT X is indicated to be a criminal offense in the field of taxation in the form of tax evasion. Therefore, the purpose of this study is to analyze the supervision of taxpayer compliance in the PT X tax evasion case, as well as the obstacles faced by KPP PMA Tiga. The research method was conducted using a qualitative approach and qualitative data analysis techniques. The results obtained through interviews and literature studies on the parties involved state that the supervision of taxpayer compliance at KPP PMA Tiga is in accordance with SE-39 of 2015, there are differences from the application of SE-39 of 2015 with SE-05 of 2022 regarding the supervision of taxpayer compliance, and there are several obstacles faced in supervising taxpayers at KPP PMA Tiga. The obstacles faced in supervising PT X's compliance at KPP PMA Tiga are the lack of time to study PT X's business processes, the lack of adequate facilities, and PT X not providing explanations. Things that must be done by KPP PMA Tiga in dealing with these obstacles, namely studying more deeply related to the updated taxpayer compliance supervision guidelines, and hiring a third party to assist the Account Representative's work in supervising taxpayer compliance."

"Skripsi ini membahas mengenai hubungan antara agresivitas pajak, proporsi Komisaris Independen, dan kebijakan hutang perusahaan pada perusahaan manufaktur BEI tahun 2008 - 2013 sengan total observasi 640 perusahaan-tahun. Hasil penelitian menunjukkan bahwa terdapat hubungan negatif yang signifikan antara agresivitas pajak dan hutang pada FEM pertama dan kedua. Hasil juga menunjukkan hubungan yang tidak signifikan antara proporsi Komisaris Independen dan hutang perusahaan. Adapun proporsi Komisaris Independen sebagai pemoderasi hubungan negatif antara agresivitas pajak dan hutang memiliki hasil yang beragam di ketiga FEM. Pada proksi pertama dan kedua terdapat moderasi memperlemah hubungan positif dan hubungan negatif secara berurutan, dan tidak ada hubungan yang signifikan pada proksi ketiga.

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The focus of this study is the correlation between corporate tax aggressiveness, proportion of independent commissioners, and corporate debt policy with 640 firm-year observations. The result of this research is there is a negative correlation between tax aggressiveness and debt policy for two of three fixed-effect models used in this hypotheses. For the proportion independent commissioners there is no significant correlation between it and debt policy. The proportion of independent commissioners as moderating variable has various results across three proxies used for tax aggressiveness. The first and second proxy result a weakening of positive and negative correlation from independent commissioner repeatedly, and the third one does not show significant result for the moderating variable."