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"This book has been updated to reflect the most recent research and business events within the field of organizational behaviour worldwide. It shows managers how to apply the concepts and practices of modern organisational behaviour in a competitive, dynamic business world."

"Penelitian ini memiliki tujuan untuk melihat pengaruh variabel laten penelitian budaya organisasi terhadap variabel laten performa kerja individu dan variabel laten kinerja organisasi yang dilakukan pada salah satu perusahaan otomotif di Indonesia. Penelitian ini difokuskan untuk mengetahui pengaruh dan taraf signifikansi antara variabel laten (eksogen) budaya organisasi terhadap variabel laten (endogen) performa kerja individu dan variabel laten (endogen) kinerja organisasi pada salah satu perusahaan otomotif di Indonesia. Budaya organisasi model Denison digunakan dalam penelitian ini yang memiliki empat dimensi yaitu mission, consistency, involvement dan adaptability. Performa kerja individu merujuk pada empat dimensi task performance, contextual performance (interpersonal), contextual performance (organizational), adaptive performance dan counterproductive work behaviour. Sedangkan kinerja organisasi berdasarkan kepada konsep balance scorecard dimana terdapat empat perspektif yaitu perspektif keuangan, perspektif pelanggan, perspektif proses bisnis internal dan perspektif pembelajar dan pertumbuhan. Sample sejumlah 174 ditujukan bagi karyawan pada seluruh divisi dan pada seluruh tingkat jabatan di perusahaan. Hasil penelitian menunjukan bahwa budaya organisasi memiliki pengaruh signifikan terhadap performa kerja individu dan kinerja organisasi sehingga perusahaan dipandang memiliki kemampuan yang memadai terkait penerapan budaya organisasi dalam perusahaan yang berdampak pada performa kerja individu yang berpotensi meningkatkan kinerja organisasi perusahaan guna menghadapi ketatnya persaingan pada industri otomotif di Indonesia.

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This study aims to see the effect of organizational culture research variables on employee performance variables and organizational performance variables carried out in one automotive company in Indonesia. This study discusses the difference between latent variable (exogenous) organizational culture on latent variable (endogenous) individual performance and latent variable (endogenous) organizational performance at one of automotive company in Indonesia.

The Denison cultural organization model is used in this study which has four dimensions, such as mission, consistency, involvement and adaptability. Individual work performance refers to five dimensions of task performance, interpersonal performance, contextual performance (organization), adaptive performance and counterproductive work behavior. Meanwhile, company performance is based on the concept of balance scorecard where there are four perspectives, such as financial perspective, customer perspective, internal business process perspective and learning and growth perspective. The sample is 174 which is intended for all employees throughout at all levels and divisions in the company.

The results showed that organizational culture has a significant influence on individual performance and organizational performance in accordance with the needs of the company in accordance with the needs of cultural organizations that improve the performance of companies that support the performance improvement of automotive companies in Indonesia. "

"ABSTRAKPenelitian ini meneliti pengaruh lingkungan organisasi dan bagaimana hal itu menciptakantekanan untuk perubahan di Garuda Indonesia, carrier local Indonesia. Tekanan dari kedualingkungan internal dan eksternal mempengaruhi keputusan CEO untuk perubahan dalam suatuorganisasi. Oleh karena itu, hasil dari perubahan dapat menyebabkan konvergensi atauperubahan reorientasi. Metodologi dari penelitian ini melalui studi pustaka dan kasus. Hasilpenelitian menunjukkan bahwa Garuda Indonesia menghadapi tekanan yang berbeda darilingkungan internal dan eksternal dalam lima periode waktu yang berbeda, yang dipengaruhiperan dan keputusan para CEO untuk membuat perubahan konvergensi dan perubahanreorientasi.

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ABSTRAK This research examined the influence of organizational environment and how it created pressurefor change in Garuda Indonesia, the flag carrier of Indonesia. Pressures from both internal andexternal environment affected the CEO decisions for change in an organization. Hence, theoutcome of change may lead to convergence or reorientation change. A literature and case studyis conducted for this research. Results showed that Garuda Indonesia faced different pressuresfrom internal and external environment in five different time periods, which influenced the roleand decision of the CEO rsquo s to create both convergence and reorientation change."

"ABSTRAKPenelitian ini bertujuan untuk menganalisis pengaruh spiritualitas di tempat kerja terhadap komitmen keorganisasian. Pendekatan kuantitatif dilakukan dengan metode survei. Pengumpulan data dilakukan dengan penyebaran kuesioner didukung wawancara sebagai verifikasi. Sampel penelitian ini merupakan karyawan kantor pusat The Body Shop Indonesia yang berjumlah 72 orang. Hasil uji regresi linear sederhana menunjukkan bahwa terdapat pengaruh positif dan signifikan spiritualitas di tempat kerja terhadap komitmen keorganisasian.

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ABSTRAKThis research analyze the influence of workplace spirituality to organizational commitment. Quantitative approach was used by using survey method. Data were collected by spreading questionnaire and supported by informal interview as verification. There were 72 head office employees of The Body Shop Indonesia as the sample. Result shows that there is positive and significant influence of workplace spirituality to organizational commitment."

"Penelitian ini bertujuan untuk mengetahui pengaruh person-job fit dan person-organization fit terhadap employee-customer identification yang dimediasi oleh organizational identification pada perawat di Sukabumi, Jawa Barat dengan jumlah sampel 157 orang. Penelitian ini merupakan penelitian metode kuantitatif dengan desain deskriptif serta menggunakan teknik structural equation modeling SEM yang diolah menggunaka Lisrel 8.51. Hasil penelitian ini menunjukan bahwa person-job fit pada perawat di Sukabumi tidak terbukti mempengaruhi employee-customer identification secara langsung tetapi dimediasi terlebhi dahulu oleh organizational identification. Sedangkan person-organization terbukti memiliki hubungan dengan employee-customer identification baik secara langsung maupun ketika dimediasi oleh organizational identification.

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This research aims to identify the effect of person job fit and person organization fit to employee customer identification, through organizational identification as a mediator, to nurses in Sukabumi, West Java with 157 participants as the research sample. The present research used quantitative method with descriptive design, and employed a structural equation modelling SEM technique using Lisrel 8.51 program.

The results showed that the employee customer identification of nurses in Sukabumi is not affected by person job fit directly, but mediated first by the organizational identification. Meanwhile, the person organization fit give a positive impact to employee customer identification both directly and indirectly through organizational identification as a mediator."