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"[Penelitian ini merupakan replikasi model penelitian yang dilakukan oleh Boo (2009)tentang aplikasi ekuitas merek pelanggan terhadap tenpat atau tujuan pariwisata,dalam penelitian ini, Bali dan Lombok dijadikan tujuan pariwisata yang akan diteliti.Penelitian ini termasuk kategori penelitian kuantitatif dengan deskriptif, crosssectional studies. Hasil penelitian ini menemukan bahwa terdapat dua cara untukmeningkatkan loyalitas pengunjung dalam bentuk keinginan untuk kembaliberkunjung dan mengatakan hal yang positif terhadap destinasi yang bersangkutan.Pertama dengan meningkatkan kualitas dalam segi performa dimana itu akanmeningkatkan loyalitas pengunjung. Kedua dengan meningkatkan imej merekpariwisata dengan memperkaya atau membuat imej yang lebih bervariasi yangmenampilkan berbagai fitur dari destinasi dengan tujuan membuat lebih banyakpengunjung merasa ada kecocokan antara imej diri sendiri dan imej destinasi dimanahal tersebut akan menghasilkan loyalitas dari lebih banyak pengunjung.;This research replicate the model proposed by Boo (2009) which is about applyingcustomer based brand equity towards a destination or places, in this research thedestination used are Bali and Lombok as destination brand. This research iscategorized as quantitative research with descriptive, cross-sectional studies. Theresult of this research found that there are two ways to improve destination brandloyalty or increasing the intention to re-visit or having a positive word of mouth. Firstis by increasing the quality in terms of performance which will increase consumer?sloyalty. Second is by improving destination brand image by enrich or creating moreimage variation regarding the destination feature in order to suit more consumer?sself-image which will results in loyalty from more consumers.;This research replicate the model proposed by Boo (2009) which is about applyingcustomer based brand equity towards a destination or places, in this research thedestination used are Bali and Lombok as destination brand. This research iscategorized as quantitative research with descriptive, cross-sectional studies. Theresult of this research found that there are two ways to improve destination brandloyalty or increasing the intention to re-visit or having a positive word of mouth. Firstis by increasing the quality in terms of performance which will increase consumer?sloyalty. Second is by improving destination brand image by enrich or creating moreimage variation regarding the destination feature in order to suit more consumer?sself-image which will results in loyalty from more consumers.;This research replicate the model proposed by Boo (2009) which is about applyingcustomer based brand equity towards a destination or places, in this research thedestination used are Bali and Lombok as destination brand. This research iscategorized as quantitative research with descriptive, cross-sectional studies. Theresult of this research found that there are two ways to improve destination brandloyalty or increasing the intention to re-visit or having a positive word of mouth. Firstis by increasing the quality in terms of performance which will increase consumer?sloyalty. Second is by improving destination brand image by enrich or creating moreimage variation regarding the destination feature in order to suit more consumer?sself-image which will results in loyalty from more consumers., This research replicate the model proposed by Boo (2009) which is about applyingcustomer based brand equity towards a destination or places, in this research thedestination used are Bali and Lombok as destination brand. This research iscategorized as quantitative research with descriptive, cross-sectional studies. Theresult of this research found that there are two ways to improve destination brandloyalty or increasing the intention to re-visit or having a positive word of mouth. Firstis by increasing the quality in terms of performance which will increase consumer’sloyalty. Second is by improving destination brand image by enrich or creating moreimage variation regarding the destination feature in order to suit more consumer’sself-image which will results in loyalty from more consumers.]"

"Penelitian ini menguji pengaruh ekuitas merek berbasis pelanggan seperti loyalitas merek, kesadaran merek, persepsi kualitas dan citra merek terhadap sikap merek dan niat beli konsumen terhadap hotel mewah di Jakarta. Penelitian ini mengumpulkan 213 responden yang tinggal di sekitar wilayah JABODETABEK untuk mengisi kuesioner. Hasil penelitian menunjukkan bahwa loyalitas merek, persepsi kualitas tidak berpengaruh positif terhadap sikap merek konsumen. Di sisi lain, kesadaran merek dan citra merek secara positif mempengaruhi sikap merek terhadap hotel mewah. Selain itu, seluruh dimensi model CBBE tidak berpengaruh positif terhadap niat beli konsumen terhadap hotel mewah di Jakarta. Dalam penelitian ini, sikap merek juga tidak memediasi pengaruh antara dimensi-dimensi CBBE dan niat pembelian konsumen sedangkan kinerja merek sebagai moderasi mempengaruhi hubungan antara sikap merek dan niat pembelian konsumen. Penelitian ini menerapkan teori CBBE di hotel-hotel mewah di Jakarta untuk mengetahui perbedaan reaksi konsumen di negara berkembang seperti Indonesia dengan menganalisis pengaruh langsung dan tidak langsung dari masing-masing dimensi CBBE terhadap sikap merek dan niat membeli.

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This research examines the effect of customer based brand equity such as brand loyalty, brand awareness, perceived quality and brand image toward brand attitude and consumer purchase intention toward luxury hotels in Jakarta. This study collected 213 respondents who live around the JABODETABEK to fill the questionnaire. The research shows that brand loyalty and perceived quality do not have positive effect on consumer brand attitude. On the other hand, brand awareness and brand image positively influence the brand attitude toward luxury hotels. In addition, the whole dimensions of CBBE model do not positively affect the consumer 39 s purchase intention toward luxury hotels in Jakarta. In this research, brand attitude does not mediate the effect of the CBBE dimensions and consumer purchase intention while brand performance as moderation affects the relationship between brand attitude and consumer purchase intention. This research applied the CBBE theory in luxury hotels in Jakarta to know the different reaction of the consumers in the developing country such as Indonesia by analyzing the direct and indirect effect of each CBBE dimension on brand attitude and purchase intention."

"Skripsi ini menganalisis unsur-unsur yang mempengaruhi ekuitas merek berbasis konsumen. Tujuan dari penelitian ini adalah untuk menganalisis faktor-faktor yang mempengaruhi unsur ekuitas merek berbasis konsumen pada Telkomsel operator jaringan seluler di Jakarta. Elemen faktor yang diteliti adalah Kesadaran Merek, Asosiasi Merek, Persepsi Kualitas, Kepercayaan terhadap Merek, dan Loyalitas terhadap Merek. Penelitian ini menggunakan metode penelitian deskriptif dengan teknik pengambilan sampel menggunakan metode Nonprobability sampling, wilayah penelitian di Jakarta. Teknik dari pengumpulan data dilakukan melalui penyebaran kuesioner, data yang diperoleh dari 110 responden, diolah dengan menggunakan SPPS 17,0 menggunakan metode Pearson Corellation, Cochran, Uji Asumsi Klasik, dan Regresi Berganda. Dari hasil penelitian dapat disimpulkan bahwa Kesadaran Merek, Loyalitas terhadap Merek dan Kercayaan terhadap Merek memilik dampak yang positif dalam Ekuitas Merek Berbasis Konsumen pada Telkomsel, sedangkan Asosiasi Merek dan Persepsi Kualitas tidak mempengaruhi secara positif dalam Ekuitas Merek Berbasis Konsumen pada Telkomsel.

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This essay analyzes the elements that affect the consumer-based brand equity. The purpose of this study was to analyze the factors that affect the elements of consumer-based brand equity on the mobile network operator Telkomsel in Jakarta. Factor elements that researched are Brand Awareness, Brand Association, Perceived Quality, Brand Trust, and Brand Loyalty.

This research uses research methods descriptive with technique sampling using method Non-probability sampling, territory research in Jakarta. Technique of data collection is done through the deployment questionnaires, the data obtained from the 110 respondents, processed with using the SPPS 17.0 using method Pearson Correlation, Cochran, Test Assumptions Classical, and Multiple Regression.

From the results of this study concluded that Brand Awareness, Brand Loyalty and Brand Trust in a positive effect on Consumer-Based Brand Equity on Telkomsel, while the Brand Association and Perceived Quality does not affect positively the Consumer-Based Brand Equity."

"ABSTRAKPenelitian ini bertujuan untuk mengetahui pengaruh brand personality terhadap repurchase intention dari konsumen merek pakaian Uniqlo serta dimensi brand personality yang paling berpengaruh terhadap repurchase intention. Pendekatan yang digunakan dalam penelitian ini adalah pendekatan kuantitatif dengan teknik purposive sampling terhadap 100 responden yang merupakan mahasiswa program sarjana dan vokasi di Universitas Indonesia Depok. Menggunakan factor analysis dan multiple regression untuk menganalisis data, hasil penelitian menunjukkan bahwa dua dari empat dimensi brand personality Aaker yang digunakan dalam penelitian yaitu sincerity dan excitement, mempunyai pengaruh yang signifikan terhadap repurchase intention. Sementara itu, competence dan sophistication juga mempunyai pengaruh terhadap repurchase intention, meskipun tidak signifikan.

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ABSTRACTThe purpose of this research is to find out the effect of brand personality towards repurchase intention on the consumers of Uniqlo fashion brand. This research is also aimed to examine which brand personality dimension is the most significant towards repurchase intention. This research applies quantitative approach with purposive sampling technique to 100 respondents who are undergraduate and vocational students of Universitas Indonesia Depok. Using factor analysis and multiple regression to analyze the data, the research findings show that two out of four of Aaker?s brand personality dimensions used in the research, which is sincerity and excitement, have the most significant effects toward repurchase intention. While two other dimensions, competence and sophistication, also have effects toward repurchase intention, albeit not significant."

"Ekuitas merek sebuah produk berdasarkan persepsi pelanggan sangat penting diketahui karena hal itu memberikan perhedaan tersendiri dnlam usaha persaingan, dan terhadap pemhangunan nilai merek serta keberhasilan pengelolaan merek. Pemhangunan nilai merek produk ritel SPBU di tengah meningkatnya jumlah merek behan bakar minyak SPBU global yang masuk ke industri minyak dan gas di Indonesia rnemiliki peran besar dalam menghadapi iklim persaingan yang semakin tinggi dan cepat seperti saat inL Ekuitas merek berhasis pelanggan (customer-based brand equity I CBBE) yang positif dapat membawa kepada pendapatan yang lebih besar, biaya yang lebih rendah, dan keuntungan yang Jebih besar dan pada akhirnya membawa kepada sustainable competitive advantage atau keunggulan daya saing lestari bagi perusahaan.

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Customer-Based Brand Equity of a product is critical to be recognized for il provides any differential effect in the framework cf competitiveness, and its contribution toward brand value establishment and also lo the success of managing a brand. The brand value development of station retail product in the mid of increasing amount of global branded fuel entering Indonesian oil and gas industry hold a great role to overcome higher and faster competitive market recently. Positive customer-based brand equity can lead to greater revenue. lower cost. and higher profit which finally deliver to sustainable competitive advantage to the company."

"[Tujuan utama skripsi ini adalah untuk mengetahui pengaruh interaksi pengguna media sosial, terhadap brand awareness dan purchase intention. Studi kasus dilakukan pada jenis media sosial Instagram, khusus akun NYX Cosmetics (@nyxcosmetics). Penelitian ini diolah dengan software SPSS 20 untuk pretest dan SmartPLS 2 & 3 untuk main test, menggunakan teknik Partial Least Square Path Modeling (PLS-PM). Hasil pengolahan data menunjukkan bahwa annoyance mempengaruhi brand page commitment secara positif. Lalu, brand page commitment memiliki pengaruh positif terhadap brand awareness tetapi annoyance tidak memiliki pengaruh terhadap brand awareness. Kemudian, brand page commitment dan brand awareness memiliki pengaruh positif terhadap word of mouth, sedangkan annoyance tidak memiliki pengaruh terhadap word of mouth. Brand page commitment, annoyance, brand awareness, dan word of mouth memiliki pengaruh positif terhadap purchase intention.;The objective of this case is to determine the effect of user interactions in social media on brand awareness and purchase intention. This study involves Instragram account OF NYX Cosmetics (@nyxcosmetics). This research was processed by SPSS 20 software for pretesting and Smart PLS 2 & 3 for main test using Partial Least Square Path Modeling (PLS-PM) technique. The results show annoyance has a positive effect on brand page commitment. Then, brand page commitment has a positive effect on brand awareness, but annoyance has no effect on brand awareness. Brand page commitment and brand awareness have positive effects on word of mouth, and annoyance has no effect on word of mouth. Brand page commitment, annoyance, brand awareness, and word of mouth have positive effects on purchase intention.;The objective of this case is to determine the effect of user interactions in social media on brand awareness and purchase intention. This study involves Instragram account OF NYX Cosmetics (@nyxcosmetics). This research was processed by SPSS 20 software for pretesting and Smart PLS 2 & 3 for main test using Partial Least Square Path Modeling (PLS-PM) technique. The results show annoyance has a positive effect on brand page commitment. Then, brand page commitment has a positive effect on brand awareness, but annoyance has no effect on brand awareness. Brand page commitment and brand awareness have positive effects on word of mouth, and annoyance has no effect on word of mouth. Brand page commitment, annoyance, brand awareness, and word of mouth have positive effects on purchase intention., The objective of this case is to determine the effect of user interactions in social media on brand awareness and purchase intention. This study involves Instragram account OF NYX Cosmetics (@nyxcosmetics). This research was processed by SPSS 20 software for pretesting and Smart PLS 2 & 3 for main test using Partial Least Square Path Modeling (PLS-PM) technique. The results show annoyance has a positive effect on brand page commitment. Then, brand page commitment has a positive effect on brand awareness, but annoyance has no effect on brand awareness. Brand page commitment and brand awareness have positive effects on word of mouth, and annoyance has no effect on word of mouth. Brand page commitment, annoyance, brand awareness, and word of mouth have positive effects on purchase intention.]"

"Branding universitas memiliki keunikan tersendiri karena merupakan organisasi yang berbasis kepada sumber daya manusia. Pendekatan dari dalam ke luar yang melibatkan seluruh karyawan akademik dan non akademik dalam proses membangun brand menjadi cara yang efektif dalam pengembangan strategi branding universitas. Internal branding merupakan salah satu cara agar karyawan dapat memahami pesan brand dan mampu bersikap seperti identitas brand. Strategi internal branding yang baik akan meningkatkan penerimaan brand identity oleh karyawan. Penelitian ini ingin mengetahui bagaimana internal branding berperan dalam membangun brand identity dan bagaimana proses interaksi antara stakeholder internal dapat membangun brand identity. Penelitian ini menggunakan pendekatan fenomenologi dengan menggunakan in-depth interview kepada karyawan yang sering berinteraksi dengan mahasiswa melalui video conference. Penelitian ini dilakukan di Universitas Abdurrab sebagai salah satu perguruan tinggi swasta yang sedang berkembang di Indonesia dan sedang mengembangkan internal branding melalui nilai yang dituangkan ke dalam visi mereka. Berdasarkan hasil yang diperoleh, proses internal branding tidak hanya berasal dari interaksi karyawan. Manajer, founder hingga stakeholder eksternal memiliki peran penting dalam membentuk brand identity. Namun, pada Universitas Abdurrab manajemen internal branding belum berhasil membangun brand identity yang diinginkan. Proses evaluasi yang objektif mengenai penerapan brand identity perlu dilakukan untuk memastikan brand image dapat sesuai dengan brand identity.

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Internal branding plays an essential role in implementing brand strategies that strengthen a university’s brand identity. Brand identity is executed and controlled by managers, who also form the foundation for a dynamic and continuous cocreation process through interactions between internal and external stakeholders. Furthermore, internal branding can help private universities with limited resources build effective branding strategies in a competitive environment. This study aims to explore the role of internal branding and the interaction process between its internal stakeholders in building brand identity at private universities. A phenomenological approach is then applied by incorporating in-depth interviews using video conferences with employees who often interact with students. This study conducted at Abdurrab University, one of the private universities in Indonesia. Based on the results obtained, managers play a crucial role in imparting this understanding to employees, hence their message is accurately conveyed to students. Also, an objective evaluation process of the brand needs is carried out to ensure the brand image accurately depicts the brand identity."

"ABSTRAKSkripsi ini membahas tentang pengaruh smartwatch product category characteristic yang berada pada SAMSUNG Galaxy Gear terhadap brand extension attitude. Di dalamnya terdapat juga variabel awareness set size, awareness set similarity, dan product category familiarity yang membangun brand extension category attitude. Lebih lanjut lagi, skripsi ini membahas pengaruh brand extension category attitude terhadap brand extension attitude. Penelitian ini menghasilkan kesimpulan bahwa brand extension category attitude, perceived fit, dan brand strength berpengaruh secara signifikan pada brand extension attitude. Pada penelitian ini juga terdapat implikasi manajerial serta saran untuk penelitian selanjutnya.

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ABSTRACTThis study discusses the effect of smartwatch product category characteristic on brand extension attitude that has been applied to SAMSUNG Galaxy Gear case. This study also includes other variables, namely brand extension category characteristics; awareness set size, awareness set similarity, and product category familiarity which affecting brand extension category attitude. Moreover, this study has a result of brand extension category attitude which affecting overall brand extension attitude. This results of this research show that brand extension category attitude, perceived fit and brand strength influence significantly toward brand extension attitude. There are also managerial implications and advices for the next research. "

" ABSTRAK Fokus dari penilitian ini adalah untuk mengamati faktor-faktor yang secara positif mempengaruhi ekuitas merek Gojek, dengan menganalisis faktor-faktor seperti perilaku terhadap ekstensi merek, tingkat kecocokan, Ekuitas Merek awal, nilai ekuitas awal, dan perubahan terhadap nilai ekuitas awal. Dalam riset ini, data diperoleh dengan menggunakan teknik sample convenience sampling dengan pribadi yang mengetahui tentang Gojek berserta ekstensinya yaitu Go-Massage, Go-Glam, dan Go-Clean sebagai sampelnya. Penelitian ini menunjukan bahwa ekuitas merek awal berpengaruh positif terhadap perilaku ekstensi merek, tingkat kecocokan berpengaruh positif terhadap perilaku ekstensi merek, nilai ekuitas awal berpengaruh positif terhadap ekuitas merek awal, perilaku ekstensi merek berpengaruh positif terhadap perubahan pada nilai ekuitas awal, ekuitas merek awal berpengaruh positif terhadap perubahan pada ekuitas merek awal, nilai merek awal berpengaruh positif terhadap perubahan pada nilai merek awal. Sementara itu, perilaku ekstensi merek memiliki pengaruh positif langsung terhadap perubahan pada ekuitas merek awal Gojek. Temuan di dalam penelitian ini diharapkan akan bermanfaat untuk penelitian-penelitian berikutnya yang membahas topik ini dan juga menguntungkan bagi perusahaan Gojek dan perusahaan serupa untuk menilai faktor-faktor yang mungkin memperngaruhi ekuitas merek.

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ABSTRACT The focus of this research is to observe the factors that positively influence Brand Equity on Gojek by examining several factors namely Brand Extension Attitude, Perceived Fit, Parent Brand Equity, Parent Value Equity, and Change in Parent Value Equity. Convenience sampling was used and the samples are those who familiar with Gojek and its three extensions, namely Go Massage, Go Glam, and Go Clean. This research shows that Initial Parent Brand Equity has a positive impact on Brand Extension Attitude, Perceived Fit has a positive impact on Brand Extension Attitude, Initial Parent Value Equity has a positive impact on Parent Brand Equity, Brand Extension Attitude has a positive impact on Parent Value Equity, Change in Parent Value Equty has a positive impact on Change in Parent Brand Equity, Initial Parent Brand Equity has a positive impact on Change in Parent Brand Equity, Initial Parent Value Equity has a positive impact on Change in Parent Value Equity. Meanwhile Brand Extension Attitude has a strong positive direct impact on the Change in Parent Brand Equity of Gojek. The findings in this research are beneficial for further research regarding this topic and also benefit Gojek company and any other similar company to assess factors that might influence their Brand Equity."