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Ditemukan 131962 dokumen yang sesuai dengan query
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Widya Maharisa
"[ABSTRAK
Employee silence banyak terjadi di Indonesia dan menyebabkan banyak kerugian pada karyawan dan organisasi. Sayangnya, hingga saat ini masih terdapat gap pengetahuan tentang apa saja yang memengaruhi employee silence. Penelitian ini bertujuan untuk menguji apakah traditionality dan psychological safety memiliki hubungan dengan acquiescent silence dan defensive silence. Penelitian dilakukan terhadap 276 karyawan di sebuah institusi pemerintahan Indonesia dengan metode survei menggunakan kuesioner. Hasil analisis multiple-regression menunjukkan bahwa psychological safety memiliki hubungan negatif dengan acquiescent silence (β = -,88; p<0,1) dan defensive silence (β = -,88; p<0,1). Selain itu, traditionality tidak memiliki hubungan dengan acquiescent silence dan defensive silence. Implikasi terhadap penelitian mengenai employee silence dan cara meminimalisasi employee silence pada organisasi didiskusikan lebih lanjut.

ABSTRACT
Employee silence causes harms to both employees and organization. This harmful phenomenon happens a lot in Indonesia. Unfortunately, there is still a gap about what factors that can influence this behavior. This study reveals the relationships among acquiescent silence, defensive silence, traditionality, and psychological safety. The data was gathered from 276 public employees of Indonesia’s government institution by survey method. Multiple-regression analysis shows that psychological safety has negative relationships with both acquiescent silence (β = -,88; p<0,1) and defensive silence (β = -,88; p<0,1). There is no relationship between traditionality and acquiescent silence and also between traditionality and defensive silence. Implications for research on employee silence and means to reduce employee silence in organizations are discussed.
, ABSTRAK
Employee silence banyak terjadi di Indonesia dan menyebabkan banyak kerugian pada karyawan dan organisasi. Sayangnya, hingga saat ini masih terdapat gap pengetahuan tentang apa saja yang memengaruhi employee silence. Penelitian ini bertujuan untuk menguji apakah traditionality dan psychological safety memiliki hubungan dengan acquiescent silence dan defensive silence. Penelitian dilakukan terhadap 276 karyawan di sebuah institusi pemerintahan Indonesia dengan metode survei menggunakan kuesioner. Hasil analisis multiple-regression menunjukkan bahwa psychological safety memiliki hubungan negatif dengan acquiescent silence (β = -,88; p<0,1) dan defensive silence (β = -,88; p<0,1). Selain itu, traditionality tidak memiliki hubungan dengan acquiescent silence dan defensive silence. Implikasi terhadap penelitian mengenai employee silence dan cara meminimalisasi employee silence pada organisasi didiskusikan lebih lanjut.

ABSTRACT
Employee silence causes harms to both employees and organization. This harmful phenomenon happens a lot in Indonesia. Unfortunately, there is still a gap about what factors that can influence this behavior. This study reveals the relationships among acquiescent silence, defensive silence, traditionality, and psychological safety. The data was gathered from 276 public employees of Indonesia’s government institution by survey method. Multiple-regression analysis shows that psychological safety has negative relationships with both acquiescent silence (β = -,88; p<0,1) and defensive silence (β = -,88; p<0,1). There is no relationship between traditionality and acquiescent silence and also between traditionality and defensive silence. Implications for research on employee silence and means to reduce employee silence in organizations are discussed.
]"
2015
S59081
UI - Skripsi Membership  Universitas Indonesia Library
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Krisanti Sekar
"ABSTRAK
Employee voice sebagai perilaku yang terikat dengan konteks dibutuhkan untuk pengembangan organisasi. Sayangnya, employee voice masih jarang diteliti di Indonesia. Penelitian ini berusaha mengetahui hubungan antara kepemilikan psikologis (berbasis pekerjaan dan berbasis organisasi) dan budaya traditionality dengan employee voice. Responden penelitian adalah pegawai di sebuah institusi pemerintahan dengan jumlah responden sebanyak 244 orang. Data employee voice diperoleh melalui metode peer-rating. Hasil penelitian menunjukkan bahwa kepemilikan psikologis berbasis pekerjaan mampu memprediksi munculnya employee voice. Keterbatasan serta saran untuk penelitian selanjutnya didiskusikan lebih lanjut.

ABSTRACT
Employee voice as a context-spesific behavior is needed for organization improvements. Unfortunately, employee voice is barely studied in Indonesia context. The purpose of this study is to find the relationship between psychological ownership (job-based and organization-based) and traditionality culture with employee voice. Respondents are employees in a public institution with total 244 respondents. The data of employee voice is collected using peer-rating method. Result had shown that job-based psychological ownership able to predict the presence of employee voice. Limitations and suggestions for future research are discussed.
"
2015
S59045
UI - Skripsi Membership  Universitas Indonesia Library
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Tytania Faridhal
"ABSTRAK
Dampak negatif yang ditimbulkan employee silence dapat mengancam eksistensi dan efektivitas setiap organisasi. Terbatasnya literatur ilmiah yang menjelaskan anteseden-anteseden employee silence menjadikan topik ini sangat perlu diteliti. Penelitian ini bertujuan untuk menguji hubungan antara job based dan organizational based psychological ownership dengan acquiescent silence dan defensive silence. Data diperoleh dengan metode survei dari 276 karyawan di salah satu institusi pemerintahan Indonesia. Hasil pengujian hipotesis menunjukkan bahwa job based psychological ownership memiliki hubungan negatif dengan acquiescent silence (B=-0,284; p<0.001) dan defensive silence (B=-0,300; p<0.001). Sedangkan pada organizational based psychological ownership hanya ditemukan hubungan negatif dengan acquiescent silence (B=-0,222; p<0.01).

ABSTRACT
Negative effects of employee silence have always been threatening both existences and effetiveness organization. Literature that explained the antecedents of employee silence is still limited. The objective of this study is to examine the unique relationship between both job based and organizational based psychological ownership with employee silence. Data collected from 276 employees from Indonesian government institution showed different relationship from both psychological ownership. Hypotheses testing showed that job based psychological ownership correlated negatively with acquiescent silence (B=-0,284; p<0.001) and defensive silence (B=-0,300; p<0.001). In addition to that, organizational based psychological ownership correlated negatively only with acquiescent silence (B=-0,222; p<0.01).
"
2015
S59172
UI - Skripsi Membership  Universitas Indonesia Library
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Mutia Almira Rachmazamiati
"[ABSTRAK
Penelitian ini bertujuan melihat hubungan antara voice efficacy dan psychological safety dengan employee voice behavior dengan persepsi bawahan terhadap perilaku etis atasan sebagai moderator. Employee voice behavior diukur dengan menggunakan alat ukur dari Van Dyne dan LePine (1998), psychological safety diukur dengan alat ukur yang dikembangkan oleh Edmondson (1999), dan persepsi bawahan terhadap perilaku etis atasan diukur melalui Ethical Leadership Scale (Brown, Treviño, & Harrison, 2005). Hasil analisis menggunakan 244 data peer-report employee voice behavior dari sampel penelitian yaitu karyawan level pelaksana di Direktorat Jenderal Y menunjukkan bahwa voice efficacy berhubungan dengan employee voice behavior (𝛽=0,139;𝑝<0,05). Akan tetapi penelitian ini tidak menemukan dukungan bahwa psychological safety berhubungan dengan employee voice behavior (𝛽=0,006;𝑝>0,05) maupun efek moderasi persepsi bawahan terhadap perilaku etis atasan pada hubungan antara voice efficacy dan employee voice behavior (𝛽=−0,108;𝑝>0,05) . Sebanyak 7,3% varians dari employee voice behavior dapat dijelaskan oleh model penelitian ini. Dari segi teoretis, penelitian ini menyarankan untuk mengadakan penelitian longitudinal dan mengontrol variabel lain yang berhubungan dengan employee voice behavior. Dari segi manajerial, penelitian ini memberikan saran kepada manajemen Sumber Daya Manusia dengan membuat desain organisasi maupun coaching yang dapat meningkatkan employee voice behavior karyawan di dalam organisasi.

ABSTRACT
This study investigates the relationship between voice efficacy and psychological safety with employee voice behavior and the role of subordinate perceptions of supervisor’s ethical behavior as a moderator to voice efficacy- employee voice behavior relationship. Employee voice behavior was measured using the scale developed by Van Dyne and LePine (1998), psychological safety was measured by scale developed by Edmondson’s (1999), and subordinate perceptions of supervisor’s ethical leadership was measured using Ethical Leadership Scale (Brown, Treviño, & Harrison, 2005). The analysis using 244 peer-reported employee voice behavior data from Direktorat Jenderal Y shows that voice efficacy is related to employee voice behavior (𝛽=0,139;𝑝<0,05). The results also show that there is no relationship between psychological safety and employee voice behavior(𝛽=0,006;𝑝>0,05), neither the subordinate perceptions of supervisor’s ethical behavior moderates relationship between voice efficacy and employee voice behavior (𝛽=−0,108;𝑝>0,05). Moreover, 7,3% variance of employee voice behavior can be explained by the research model. From the theoretical side, this research suggests future research to consider longitudinal design and controlling for more employee voice behavior related factors. From the managerial side, this research suggests the Human Resource Management to establish the organization design and coaching that enables employee voice behavior., This study investigates the relationship between voice efficacy and psychological safety with employee voice behavior and the role of subordinate perceptions of supervisor’s ethical behavior as a moderator to voice efficacy- employee voice behavior relationship. Employee voice behavior was measured using the scale developed by Van Dyne and LePine (1998), psychological safety was measured by scale developed by Edmondson’s (1999), and subordinate perceptions of supervisor’s ethical leadership was measured using Ethical Leadership Scale (Brown, Treviño, & Harrison, 2005). The analysis using 244 peer-reported employee voice behavior data from Direktorat Jenderal Y shows that voice efficacy is related to employee voice behavior (𝛽=0,139;𝑝<0,05). The results also show that there is no relationship between psychological safety and employee voice behavior(𝛽=0,006;𝑝>0,05), neither the subordinate perceptions of supervisor’s ethical behavior moderates relationship between voice efficacy and employee voice behavior (𝛽=−0,108;𝑝>0,05). Moreover, 7,3% variance of employee voice behavior can be explained by the research model. From the theoretical side, this research suggests future research to consider longitudinal design and controlling for more employee voice behavior related factors. From the managerial side, this research suggests the Human Resource Management to establish the organization design and coaching that enables employee voice behavior.]"
2015
T43938
UI - Tesis Membership  Universitas Indonesia Library
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Dwiaprinda Rachmawati
"Sekalipun employee accountability adalah hal esensial di organisasi, penelitian terkait mekanisme terjadinya employee accountability karyawan masih sangat kurang. Dengan menggunakan teori Conservation of Resources, tesis ini bertujuan untuk memahami pengaruh empowering leadership terhadap employee accountability melalui psychological safety dan pengaruh formalisasi pada employee accountability khususnya di kementerian. Data diambil dengan metode convenience sampling. dari 167 responden dengan menggunakan alat ukur yang mempunyai reliabilitas yang tinggi (yaitu antara 0,71 sampai 0,96). Melalui teknik analisis Structural Equation Modelling (SEM) parceling, tesis ini menunjukkan bahwa: (1) empowering leadership berpengaruh terhadap employee accountability melalui psychological safety; (2) formalisasi berpengaruh langsung terhadap employee accountability. Berdasarkanhasil yang ditemukan, perlu dilakukannya penelitian lebih dalam terkait faktor yang memengaruhi employee accountability dari sisi internal, serta penting untuk meneliti gaya kepemimpinan lainnya karena mengingat topik tersebut masih perlu banyak dikembangkan.

Although employee accountability is essential in organizations, research related to the mechanism of employee accountability is still very lacking. Using the Theory of Conservation of Resources, this thesis aims to understand the influence of empowering leadership on employee accountability through psychological safety and the influence of formalization on employee accountability, especially in the ministry. The data were taken by convenience sampling method. of the 167 respondents using measuring instruments that have high reliability (i.e. between 0.71 and 0.96). Through structural equation modeling (SEM) parceling analysis techniques, this thesis shows that: (1) empowering leadership affects employee accountability through psychological safety ; (2) formalization has a direct effect on employee accountability. Based on the results found, it is necessary to conduct deeper research related to factors that affect employee accountability from the internal side, and it is important to examine other leadership styles because considering that the topic still needs to be developed a lot."
Depok: Fakultas Psikologi Universitas Indonesia, 2022
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UI - Tesis Membership  Universitas Indonesia Library
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Dwita Aulia Sari
"Penelitian ini memiliki tujuan untuk menguji pengaruh persepsi karyawan mengenai tanggung jawab sosial terhadap employee engagement dengan dimediasi oleh psychological meaningfulness, psychological safety, psychological availability dan compassion. Pengumpulan data dilakukan dengan metode kuesioner dan dianalisis dengan Structural Equation Model (SEM). Sampel yang diperoleh sebanyak 216 karyawan Badan Usaha Milik Negara (BUMN). Penelitian ini mengungkapkan bahwa persepsi karyawan mengenai tanggung jawab sosial terhadap employee engagement tidak memiliki pengaruh secara langsung dan hanya dapat dipengaruhi jika dimediasi oleh psychological meaningfulness, psychological availability dan compassion. Psychological safety juga terbukti tidak memediasi pengaruh persepsi karyawan mengenai tanggung jawab sosial terhadap employee engagement. Keterbatasan penelitian ini adalah sampel yang diperoleh dan tingkat objetivitas hasil. Penelitian ini menunjukkan bahwa jika ingin meningkatkan employee engagement, maka perlu dibuat program tanggung jawab sosial yang memperhatikan psychological meaningfulness, psychological availability dan compassion dari karyawan.

This study aims to examine the effect of employee perceptions of social responsibility on employee engagement mediated by psychological meaningfulness, psychological safety, psychologic availability and compassion. Data was collected using a questionnaire and analyzed by using the Structural Equation Model (SEM). The samples obtained were 216 employees of Badan Usaha Milik Negara(BUMN). This study reveals that employees' perceptions of social responsibility on employee engagement do not have a direct influence and can only be influenced if mediated by psychological meaningfulness, psychological availability and compassion. Psychological safety was also proven not to mediate the effect of employee perceptions of social responsibility on employee engagement. The limitations of this study are the sample obtained and the level of objectivity of the results. This study shows that if you want to increase employee engagement, it is necessary to create a social responsibility program that pays attention to psychological meaningfulness, psychological availability and compassion of employees."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
S-pdf
UI - Skripsi Membership  Universitas Indonesia Library
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Eikla Luwlu Yasmina
"Akuntabilitas dapat memengaruhi bagaimana karyawan mengerjakan apa yang menjadi kewajibannya, dan pemimpin merupakan salah satu faktor penting yang dapat memotivasi karyawan berperilaku akuntabel. Penelitian ini bertujuan untuk mengidentifikasi proses timbulnya perilaku akuntabilitas karyawan melalui peran pemimpin dan peran individu yang dijelaskan berdasarkan asumsi pentingnya high-quality relationship. Studi kuantitatif dengan desain non-eksperimental ini melibatkan 279 karyawan dari sebuah Perusahaan Umum Daerah (PERUMDA) yang bergerak di bidang air minum. Reliabilitas masing-masing alat ukur yang digunakan berkisar antara 0,70-0,91. Hasil analisis menunjukkan bahwa: (1) psychological safety memediasi hubungan positif antara leader humility dengan employee accountability (ß = 0,04, bootstrapping 95% CI = [0,02, 0,08]) ; (2) formalisasi berdampak positif dalam hubungan antara psychological safety dengan employee accountability (ß = 0,19, p < 0,01) ; (3) efek tidak langsung dari leader humility terhadap employee accountability melalui psychological safety menjadi lebih kuat ketika tingkat formalisasi meningkat. Model penelitian ini mampu memprediksi sebesar 38% varians dari akuntabilitas karyawan. Hasil penelitian ini dapat memberikan kontribusi terhadap perkembangan ilmu pengetahuan mengenai akuntabilitas dan model kepemimpinan bahwa peran pemimpin yang mendukung dan peran individu dapat memicu timbulnya akuntabilitas karyawan.

Accountability can affect how employees do their responsibilities, and the leader is one of the important factors that can motivate employees to behave accountably. This study aims to identify the process of employee accountability behavior that arising through the leader's role and the individual's role that is explained based on the assumption of the importance of high-quality relationships. This quantitative study with a non-experimental design involved 279 employees of a regional public company in drinking water sector. The reliability of each measuring instruments used are between 0.70-0.91. The analysis showed that: (1) psychological safety mediates the positive relationship between leader humility and employee accountability (ß = 0.04, bootstrapping 95% CI = [0.02, 0.08]) ; (2) formalization has a positive impact on the relationship between psychological safety and employee accountability (ß = 0.19, p < 0.01) ; (3) the indirect effect of leader humility on employee accountability through psychological safety becomes stronger when the level of formalization increases. This research model predicts 38% of employee accountability’s variance, and is able to provide contribution to the development of employee accountability and leadership models studies that supportive role of the leaders and the role of individuals are essentials in affecting employee accountability."
Depok: Fakultas Psikologi Universitas Indonesia, 2022
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UI - Tesis Membership  Universitas Indonesia Library
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Sembiring, Putri Noviani Hartati
"Proses outsourcing di Indonesia telah berkembang pesat. Dalam implementasinya, penerapan outsourcing mengalami berbagai permasalahan, mulai dari masalah perjanjian, perekrutan, sampai dengan pelaksanaan. Karyawan outsourcing di tempat kerja sering menemui perlakuan workplace ostracism atau pengucilan di tempat kerja. Karyawan yang mendapatkan pengalaman ostracized mengalami gangguan kesejahteraan psikologis dan memiliki kecenderungan tidak puas terhadap pekerjaannya, mengalami masalah kesehatan, hingga berhenti dari pekerjaannya. Selain itu, pekerja outsourcing pada umumnya cenderung untuk memilih diam meskipun didorong untuk menyampaikan saran dan ide mereka. Kedua hal tersebut dapat mempengaruhi kinerja outsourced workers, apalagi jika pegawai juga mengalami stres ketika individu merasa adanya tuntutan lingkungan melebihi dari kemampuan adaptasi yang dimiliki. Berdasarkan latar belakang tersebut, penelitian ini berfokus untuk mengetahui bagaimana pengaruh pengucilan di tempat kerja dan employee silence terhadap kinerja pekerja outsourcing dengan stress sebagai variable mediasi. Metode penelitian yang digunakan adalah metode kuantitatif dengan pengumpulan data melalui kuesioner online terhadap responden dengan kriteria utama berprofesi sebagai pekerja alih daya. Sebanyak 195 respon yang diperoleh kemudian diolah menggunakan Teknik PLS-SEM. Dari data diketahui bahwa sebagian besar pekerja yang berstatus outsourcing berusia 21-30 tahun dengan masa kerja sekitar 1-2 tahun. Penelitian menemukan bahwa perceived stress yang dirasakan oleh individu memediasi pengaruh workplace ostracism dan employee silence terhadap task performance. Dapat disimpulkan bahwa silence yang timbul ditengah-tengah individu disebabkan oleh berbagai motif yang melandasi alasan karyawan tersebut memilih untuk diam. Sedangkan ostracism yang dirasakan adalah akibat kurangnya aktualisasi dari lingkungan sekitar kerja.

The outsourcing process in Indonesia has grown rapidly. In its implementation, the outsourcing workers experienced various problems, ranging from problems of agreement, recruitment, to implementation. Outsourced workers at the workplace often encounter ostracism or exclusion. Employees who experience being ostracized suffer from psychological well-being, tendency to be dissatisfied with their work, experience health problems, and even quit their jobs. In addition, outsourcing workers generally tend to remain silent even though they are encouraged to share their suggestions and ideas. Both of these things can affect the performance of outsourced workers, especially if employees also experience stress when individuals feel that environmental demands exceed their adaptability. Based on this background, this study focuses on knowing how the effect of workplace ostracism and employee silence on task performance of outsourcing workers with perceived stress as a mediating variable. The research method used is a quantitative method with data collection through online questionnaires to respondents with the main criteria being outsourced workers. A total of 195 responses obtained were then processed using the PLS-SEM technique. The study found that perceived stress by individuals mediates the relationship between workplace ostracism and employee silence on task performance. "
Jakarta: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
T-pdf
UI - Tesis Membership  Universitas Indonesia Library
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Rima Febrina
"ABSTRAK
Penelitian ini bertujuan untuk mengeksplorasi dan menjembatani keberhasilan akuisisi dari sisi sumber daya manusia khususnya terkait gaya kepemimpinan dari pengakuisisi terhadap keamanan psikologis karyawan EPS target akuisisi. Penelitian ini menganalisis tentang leadership trust dan visibilitas kepemimpinan, proses integrasi, dan deal status terhadap keamanan psikologis karyawan target pasca-akuisisi sebagai variabel dependen. Deal status diketahui memiliki efek moderasi pada pengaruh dari visibilitas kepemimpinan terhadap EPS. Hasil penelitian menunjukkan bahwa visibilitas kepemimpinan tidak berpengaruh signifikan terhadap EPS sementara leadership trust memiliki pengaruh positif terhadap EPS. Penelitian juga menganalisis fase akuisisi yang diwakili oleh proses integrasi dan status kesepakatan dan hasilnya hanya proses integrasi yang berpengaruh signifikan positif terhadap EPS. Kualitas komunikasi memiliki efek positif tertinggi dalam proses integrasi pasca-akuisisi, disisi lain power differential secara statistik terbukti memiliki efek positif tertinggi pada EPS dalam deal status pasca-akuisisi. Selain itu, terdapat efek moderasi murni yang dihasilkan dari deal status pada pengaruh dari visibilitas kepemimpinan terhadap EPS. Secara keseluruhan, penelitian ini memberikan kontribusi untuk menjelaskan tentang keahlian dan perilaku yang perlu diperhatikan bagi para pimpinan pengakuisisi untuk menjamin keamanan psikologis karyawan target.

ABSTRACT
This research aims to explore and bridge the gap of the acquisition success from human resources side particularly in acquiring rsquo s leadership style to acquired rsquo s employee psychological safety EPS . This study captures employees rsquo perceive about leadership trust and leadership visibility of acquiring leaders, integration process, and deal status toward their psychological safety post acquisition as dependent variable. Deal status was known has moderating effect on leadership visibility to EPS. The results show that leadership visibility has no significant effect on EPS while leadership trust positively affects the EPS. When we examine acquisition phase which is represented by integration process and deal status only the integration process has positively significant effect on EPS. Communication quality has the highest positive effect in post acquisition integration process, otherwise power differential statistically proved has the highest positive effect on EPS in post acquisition deal status. Furthermore, there is pure moderating effect resulting from deal status on leadership visibility. Overall, this study contributes to further explanation about what are important skill and behavior that need to be considered for leaders to gain target employees rsquo psychological safety."
2016
T46830
UI - Tesis Membership  Universitas Indonesia Library
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"[Penelitian ini dilakukan untuk mengetahui hubungan antara iklim psikologis dengan kesiapan karyawan untuk berubah di dalam organisasi perbankan yang sedang mengalami perubahan. Dalam penelitian ini kesiapan karyawan untuk berubah diukur menggunakan alat ukur readiness for change scale (Hanpachern, 1997), dengan cronbach’s alpha: .715. Sedangkan iklim psikologis diukur menggunakan alat ukur psychological climate scale (Brown & Leigh, 1996), dengan cronbach’s alpha: .885. Subjek penelitian berjumlah 139 karyawan dari organisasi perbankan nasional. Hasil penelitian menunjukan iklim psikologis berhubungan secara positif dan signifikan dengan kesiapan karyawan untuk berubah (r = .451; p = .000, signifikan pada L.o.S .01). Dengan demikian, semakin tinggi iklim psikologis, maka semakin tinggi kesiapan karyawan untuk berubah. Hasil penelitian juga menunjukan kejelasan peran (role clarity) dan
kontribusi yang berarti (perceived meaningfulness of contribution) merupakan dimensi dari iklim psikologis yang paling berkontribusi secara signifikan bagi kesiapan karyawan untuk berubah., This research was conducted to find the relationship between psychological climate with employee readiness for change. Employee readiness for change was measured using Readiness for Change Scale (Hanpachern, 1997), with cronbach’s alpha: .715 and psychological climate was measured using Pychological Climate Scale (Brown & Leigh, 1996), with cronbach’s alpha: .885. The respondents of this research are 139 employee from Company X who are facing changes. The
main results of this research showed that there are positively and significantly correlation between psychological climate and employee readiness for change (r = .451; p = .000, significant at L.o.S .01). The implication of this study is, the higher psychological climate leads to the higher employee readiness for change.
The results of this study also showed that role clarity and perceived
meaningfulness of contribution are dimension of psychological climate that contribute the most for employee readiness for change.]"
Fakultas Psikologi Universitas Indonesia, 2014
S58586
UI - Skripsi Membership  Universitas Indonesia Library
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