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"manajemen resort dan leisure merupakan salah satu program studi baru dalam bidang kepariwisataan dan merupakan program studi pertama dan belum ada di perguruan tinggi negeri maupun swasta di Indonesia....."

"Tujuan dari penelitian ini terbagi menjadi tiga: (a) memperjelas faktor yang memediasi pengaruh consumer animosity terhadap minat beli konsumen atas produk impor; (b) memperjelas faktor yang memediasi pengaruh allocentrism terhadap minat beli konsumen atas produk impor; dan (c) mengetahui apakah perbandingan kualitas produk antara produk lokal dan produk impor memoderasi hubungan antara consumer animosity dan minat beli konsumen dan hubungan antara etnosentrisme konsumen terhadap minat beli konsumen. Responden dalam penelitian ini berjumlah 209 responden yang pernah membeli produk asal Malaysia dalam kurun waktu tiga bulan terakhir dan berdomisili di Jabodetabek. Hasil penelitian ini menyatakan jika etnosentrisme terbukti memoderasi hubungan antara animosity dan minat beli konsumen. Namun pada hubungan antara allocentrism dan minat beli konsumen, etnocentrisme tidak memainkan peran sebagai moderator. Sementara itu perbandingan kualitas produk terbukti tidak memoderasi hubungan antara animosity dan etnosentrisme terhadap minat beli konsumen. Pembahasan serta konstribusi dan saran juga turut dibahas.

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The purpose of this paper is three-fold: (a) specifying the factor that mediates the effect of consumer animosity on attitude towards imported products; (b) specifying the factor that mediates the effect of allocentrism on consumers attitudes towards imported product; and (c) examining whether product quality comparison between domestic vis-à-vis imported products moderates the relationships between consumer animosity and consumers willingness to purchase as well as between ethnocentrism and consumers willingness to purchase. A survey was sent to 209 respondents that have bought Malaysian products in the past three months and domicile in Jabodetabek.

The result indicated that ethnocentrism was mediated the relationship between animosity and consumers willingness to purchase. However ethnocentrism was not mediated the relationship between allocentrism and consumers willingness to purchase. In addition, the product quality comparison was not moderated the relationship between animosity and consumers’ willingness to purchase as well as ethnocentrism and consumers willingness to purchase. Interpretations, contributions, and implications for manager are discussed."

"[Setiap perusahaan yang bergerak di bidang bisnis tentunya menginginkanagar perusahaannya sukses dan produk yang diperjualbelikannya diminati olehpara konsumen. Untuk mencapai kesuksesan tersebut, tentunya sebuah perusahaanharus memiliki strategi yang tepat dalam menjalankan bisnisnya. Kaizen,merupakan salah satu manajemen yang digunakan di hampir semua perusahaanJepang, tidak terkecuali Uniqlo. Bagaimanakah bentuk Kaizen yang ada dalamperusahaan Jepang (Uniqlo) tersebut, dan pengaruh yang ada antara Kaizendengan kepuasan konsumen di Uniqlo tersebut, akan dibahas di dalam penelitianini.;Being a successful and getting its product to be a popular are theaspirations of every company that engage in commercial business. Therefore, acompany must have an accurate strategy to keep the business work properly.Kaizen is one of the management strategy that is being used in most of thecompanies in Japan, this include Uniqlo. This research are about how does theKaizen work in Japanese company (Uniqlo), how it relates, and how it influencesthe consumer satisfaction., Being a successful and getting its product to be a popular are theaspirations of every company that engage in commercial business. Therefore, acompany must have an accurate strategy to keep the business work properly.Kaizen is one of the management strategy that is being used in most of thecompanies in Japan, this include Uniqlo. This research are about how does theKaizen work in Japanese company (Uniqlo), how it relates, and how it influencesthe consumer satisfaction.]"