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"Succeeding as a learning and performance professional is a challenging without the right tools and skills. This issue will show you how to build the skills that will make you a more successful and happy professional. These skills include continually building your skills and competencies, working and partnering with your boss, building strong organizational relationships and increasing your visibility, thriving in your organizations culture, and increasing and applying your business savvy."

"Kunkel, a communications consultant, posits that the most persuasive and powerful icons and brands owe their success to an uncanny ability to appeal to one or more cultural and biological universals, our species' emotional and behavioral responses to certain stimuli (for example, the need for security and comfort, distrust of classically beautiful people). Unfortunately, Kunkel's evidence of these universals is vague and speculative?referring to research into the effect of sound waves on cellular structure, she asserts that just as plants dislike heavy metal music and uncooked rice thrives on compliments, our body processes are altered by sound waves?and she advises her readers to speak in rhythms that resonate on a cellular level."

"Intelligence, ambition, and skill can take you a long way to achieving your career goals-but no matter where or with whom you work, one of the factors most essential to your success is knowing how to act and interact with your colleagues. In the modern workplace, if you lack good communications skills, social savvy, and a sense of appropriate behavior, you'll be going nowhere fast. The etiquette edge gives you a clear, commonsense approach to making "good behavior" a competitive advantage. Packed with quizzes, helpful checklists, and clear examples, this practical book shows you how to: make a great impression on bosses, and get along with "enemies", deliver uncomfortable-to-convey information with tact and finesse-including condolences, turn your body language into a communication asset, register complaints without sounding like a troublemaker, skillfully schmooze your way to success...and much more rather than dwelling on dry, nitpicky rules."