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"Kinerja perusahaan sangat dipengaruhi oleh kinerja karyawan di perusahaan, salah satu metode yang digunakan dalam rangka peningkatan kinerja karyawan adalah melalui pendekatan manajemen pengetahuan, best practice sharing dikenal sebagai inti dari manajemen pengetahuan, dalam studi yang telah dilakukan sebelumnya terbukti efektif dalam peningkatan kinerja karyawan yang pada akhirnya berdampak pada peningkatan kinerja perusahaan. Penelitian ini berfokus pada peran best practice sharing dengan faktor antesenden dari penerapan manajemen pengetahuan: tacit knowledge, explicit knowledge, teknologi informasi, replikasi dan reward and punishment, yang diduga kuat berpengaruh dalam pelaksanaan sharing best practice di CNA Bank. Penelitian ini juga meneliti pengaruh dari best practice sharing di CNA Bank terhadap peningkatan kinerja karyawan. Hipotesa yang diajukan adalah tacit knowledge, explicit knowledge, teknologi informasi, replikasi serta reward and punishment memiliki pengaruh terhadap best practices sharing di CNA Bank, dan best practices sharing memiliki pengaruh terhadap peningkatan kinerja karyawan di CNA Bank. Model penelitian yang menggambarkan hubungan antara faktor antesenden, best practice sharing dan peningkatan kinerja karyawan melalui pendekatan manajemen pengetahuan diuji melalui penyebaran kuesioner kepada 178 karyawan yang bekerja di divisi sales and distribution di seluruh kantor cabang CNA Bank di Indonesia, dengan respone rate 74,16%. Analisa data menggunakan Confirmating Factor Analysis (CFA), pengujian hipotesis menggunakan SEM. Hasil penelitian menunjukan bahwa tacit knowledge, explicit knowledge, replikasi serta reward and punishment memiliki pengaruh signifikan terhadap best practices sharing di CNA Bank, sedangkan teknologi informasi tidakmemiliki pengaruh signifikan terhadap best practices sharing di CNA Bank. Dari hasil pengujian juga ditemukan bahwa best practices sharing memiliki pengaruh signifikan terhadap peningkatan kinerja karyawan di CNA Bank.

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Company performance is strongly influenced by the performance of employees in the company, one of the methods used in order to improve the performance of employees is through a knowledge management approach, sharing best practices known as the core of knowledge management, the studies that have been done previously shown effective inimproving the performance of employees and company performance at the end. This study focuses on the role of sharing best practices with antesenden factors of knowledge management implementation: tacit knowledge, explicit knowledge, information technology, replication, and reward and punishment, which allegedly influential in the implementation of best practices sharing in CNA Bank. This study also examined the effects of sharing best practices in CNA Bank towards improving employee performance. Hypothesis is tacit knowledge, explicit knowledge, information technology, replication as well as reward and punishment has an influence on sharing best practices in CNA Bank, and sharing best practices have an influence on employee performance improvement in CNA Bank. A research model that describes the relationship between antesendenfactors, sharing best practices and employee performanceimprovement through knowledge management approach is tested through questionnaires to the 178 employees who work in the sales and distribution division in all branches CNA Bank in Indonesia, with respone rate of 74,16 %. Analysis of the data using Confirmating Factor Analysis ( CFA ), testing the hypothesis using SEM. The results showed that tacit knowledge, explicit knowledge, replication as well as reward and punishment has a significant influence on sharing best practices in CNA Bank, while information technology has no significant effect on the sharing of best practices in CNA Bank. From the test results also found that the sharing of best practices has a significant influence on employee performance improvement in CNA Bank."

"Tesis ini membahas eksplorasi dan manifestasi pengetahuan tasit pada siswa SMP di Sekolah Lazuardi GIS Cinere dengan menggunakan kerangka analisa Nonaka & Takuechi (1995). Penelitian ini adalah penelitian kualitatif dengan desain deskriptif analitis. Hasil penelitian menunjukkan bahwa masing-masing murid telah memiliki pengetahuan tasit berdimensi teknis dan kognitif sebelum mereka menjadi murid SMP Lazuardi GIS. Pengetahuan tersebut di bawa oleh tiga agen sosialisasi dominan, yakni keluarga, agama, dan media massa. Pengetahuan tasit tersebut dieksplorasi di sekolah pada program pengayaan sekolah dan program inti sekolah. Sedangkan manifestasi pengetahuan tasitnya terdapat pada kurikulum intangible-nya (hidden curriculumatau kurikulum yang tidak kelihatan secara kasat mata tetapi dapat dirasakan dalam budaya sekolah, seperti visi-misi-filosofi sekolah dan hal-hal apa saja yang ingin dikembangkan pada murid-muridnya).

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This thesis explains about exploration and manifestation tacit knowledge of Junior High School Student in Lazuardi GIS Cinere with Nonaka and Takeuchi (1995) frame analysis. This thesis is a qualitative research with descriptive analysis design. The result showed that each student had their own tacit knowledge either in tecnical dimension or kognitif dimension before they became a Junior High School student in Lazuardi GIS Cinere. That knowledge was brought by three dominant socialization agents, namely family, religion, and mass media. That tacit knowledge was explored by the school on school enrichment programs and school core programs. While the tacit knowledge manifestation could be found in its tangible curriculum (hidden curriculum or a curriculum that is invisible but can only be felt within its school culture, such as school vision and mission and things that the school wants to be flourished)."

"[Tacit knowledge merupakan suatu hal yang sangat penting bagi perusahaan untuk terus bertahan dalam arus kompetisi yang terus meningkat. Namun sangat disayangkan belum banyak dari perusahaan yang mengerti mengenai peran penting dari tacit knowledge, bahkan untuk sekedar tau apa itu tacit knowledge. Penelitian ini bertujuan untuk melihat peran dari tacit knowledge exchange pada lingkup perusahaan, khususnya yang terjadi diantara fungsi penjualan dan fungsi pemasaran. Responden dari penelitian ini adalah salespeople yang mewakili fungsi penjualan dan staff pemasaran yang mewakili fungsi pemasaran. Hasil penelitian ini menunjukan bahwa top management support menjadi faktor yang paling signifikan dari tacit knowledge exchange.

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Tacit knoweldege is transforming into something very important for company to survive in tough competition. But unfortunately just a few of companies does understand the important role of tacit knowledge, even to know what tacit knowledge is. This study aims to look at the effect of the role of tacit knowledge exchange in the scope of the company, especially those that occur between sales and marketing. Respondents of this study are salespeople who represent sales divison and marketing staff that represent marketing division. These results indicate that the top management support becomes the most significant factor of tacit knowledge exchange., Tacit knoweldege is transforming into something very important for company to survive in tough competition. But unfortunately just a few of companies does understand the important role of tacit knowledge, even to know what tacit knowledge is. This study aims to look at the effect of the role of tacit knowledge exchange in the scope of the company, especially those that occur between sales and marketing. Respondents of this study are salespeople who represent sales divison and marketing staff that represent marketing division. These results indicate that the top management support becomes the most significant factor of tacit knowledge exchange.]"

"ABSTRAKBalai Riset dan Standardisasi Industri merupakan salah satu Unit Pelayanan Teknis (UPT) yang memiliki tugas dan fungsi melakukan riset terapan yang dapat diimplementasikan dalam dunia usaha. Untuk dapat menghasilkan riset yang berkualitas dibutuhkan pengelolaan sumber daya manusia yang baik. Pengelolaan tersebut dilakukan dengan mengelola tacit knowledge sehingga menghasilkankinerja yang baik. Penelitian ini bertujuan mendapatkan model hubungan dari tacit knowledge terhadap kinerja individu dengan studi kasus pada peneliti Baristand Padang. Variabel yang akan di digunakan adalah tacit knowledge dan kinerja individu. Penelitian ini menggunakan metode statistik Structural Equation Modeling (SEM) berbasis Partial Least Square (PLS) dan perangkat lunak SMARTPLS untuk membuktikan hubungan antar variabel penelitian. Hasilpenelitian menunjukkan bahwa pengalaman, interaksi personal dan kondisi lingkungan kerja dalam tacit knowledge yang berpengaruh terhadap kinerja individu. Dengan memahami variabel yang berpengaruh pada individu, organisasi bisa menggunakan hasil tersebut untuk meningkatkan kinerja yang ada

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ABSTRACTInstitute for Industrial Research and Standardization is one of the Technical Service Unit (UPT), which has duties and function of applied research that can be implemented. To produce high quality research have to managed human resources in older to produce good performance. One of them in tacit knowledge. This research aims to develop interrelated model between tacit knowledge and performance of individuals with a case study on researchers BARISTAND Padang. Variables that have been used was tacit knowledge and individualperformance. The processing data used Structural Equation Modeling (SEM) methods are based on Partial Least Square (PLS) and software Smart PLS edition 2 to prove the relationship between variables of the study. The results reveal that the tacit knowledge factor was effected to experience, personal interaction, community, and working conditions on individual performance."

"Penelitian ini bertujuan untuk memahami proses transfer pengetahuan dalam tradisi ldquo;kembali ke surau rdquo;, mengetahui kendala dan problematika yang terjadi di masyarakat, serta menganalisa peran perpustakaan masjid. Penelitian ini menggunakan metode kualitatif deskriptif, yang berfokus pada interpretasi pengetahuan yang terjadi dalam tradisi ldquo;kembali ke surau. rdquo; Penelitian ini dilakukan berdasarkan SECI Model menurut Nonaka. Hasil penelitian menunjukkan bahwa transfer pengetahuan dapat terjadi pada kegiatan tradisi ldquo;kembali ke surau rdquo; yang dilaksanakan di masjid. Transfer pengetahuan yang terjadi lebih didominan pada proses sosialisasi. Transfer pengetahuan dalam tradisi ldquo;kembali ke surau rdquo; ini lebih memperlihatkan tradisi lisan yang terjadi mengandung nilai informasi religi, adat, dan kebiasaan masyarakat serta kearifan lokal di dalam kehidupan masyarakat minangkabau. Namun, peran perpustakaan masjid tidak terlalu mendominasi dalam tradisi ini karena kurangnya pengelolaan perpustakaan. Keterbatasan sumber daya manusia, tidak adanya ruangan khusus perpustakaan serta kurangnya koleksi.

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This research aims to understand the process of knowledge transfer in tradition kembali ke surau , knowing the problems in the community, and to analyze the role of mosque library. This research uses descriptive qualitative method, which focuses on the interpretation of knowledge in kembali ke surau rdquo tradition This research is based on the SECI model by Nonaka. The results show that knowledge transfer can occur in traditional activities kembali ke surau was held at the mosque. The knowledge transfer that occurs more dominant the socialization process. Transfer of knowledge in kembali ke surau tradition shows more of an oral tradition that happens to contain informational value of religion, customs, and habits of the community and local wisdom in Minangkabau community life. However, the role of libraries in mosques not too dominating in this tradition because of the lack of library management. Limited human resources, the absence of a special room of the library as well as the lack of collection."

"ABSTRAKPenelitian ini dilatarbelakangi oleh pencapaian organisasi PLN pada survei efektivitas organisasi PLN dalam hal kriteria kesiapan budaya berkinerja unggul yang berada di bawah target. Pencapaian yang tidak sesuai target tersebut menjadi masalah karena arah strategis Perusahaan Listrik Negara (PLN) pada periode 2020-2025 adalah masa unggul (excellence). Perusahaan memerlukan upaya untuk mempertahankan atau memperoleh keunggulan kompetitif, salah satunya dengan menerapkan knowledge sharing. Knowledge sharing diharapkan mampu memperkuat hubungan budaya unggul dan kinerja organisasi, namun kegiatan knowledge sharing belum menjadi budaya yang melekat dan belum dapat dijamin keberlanjutannya, khususnya di level manajemen, padahal perusahaan berharap budaya berbagi pengetahuan ini dapat meningkat. PLN pun telah menyediakan sarana online knowledge sharing untuk pengambilan dan penyampaian informasi bagi pegawai, atau yang disebut dengan portal KM. Namun pengguna portal KM masih sedikit jika dibandingkan dengan jumlah seluruh pegawai. Padahal aliran aset pengetahuan harusnya berjalan rutin sehingga mendorong tumbuhnya inovasi yang relevan dengan strategi perusahaan dan meningkatkan pencapaian kinerja unggul. Dengan penelitian ini, akan dilakukan survei terkait faktor-faktor yang memengaruhi praktik knowledge sharing perusahaan dan dampaknya terhadap kinerja unggul. Pengumpulan data dilakukan dengan sampling kuantitatif secara teliti pada fase pertama dan kualitatif pada fase kedua. Pengumpulan data kuantitatif dilakukan dengan melakukan sebuah survei berupa penyebaran kuesioner terhadap 688 responden, dengan jumlah kuesioner yang kembali dan valid sebanyak 170 kuesioner. Penelitian ini menggunakan metode PLS-SEM untuk olah data hasil kuesioner, yaitu dengan bantuan tools SmartPLS 3. Pada fase kualitatif, dilakukan validasi terhadap tiga pakar di bidang knowledge management di PLN untuk menghasilkan rekomendasi dalam meningkatkan kegiatan knowledge sharing dan dampaknya pada pencapaian kinerja unggul. Penelitian ini menggunakan metode penarikan kesimpulan dengan cara deduktif, yaitu kesimpulan dan saran dibuat berdasarkan hasil dari pembahasan. Hasil dari penelitian ini, faktor-faktor yang terbukti berpengaruh terhadap praktik knowledge sharing adalah management support, organization cullture, dan information and communication technology. Sedangkan pengaruh praktik knowledge sharing terhadap kinerja unggul memiliki pengaruh signifikan pada organization growth, cost reduction, dan innovativeness.

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ABSTRACT

This research is motivated by the achievement of the National Electricity Company or Perusahaan Listrik Negara (PLN) organization in a survey of the effectiveness of the PLN organization in terms of the criteria for a culture of excellence performance that is below the target. Achievement that is not on target is a problem because the strategic direction of the PLN in the 2020-2025 period is a period of excellence. Companies need efforts to maintain or gain a competitive advantage, one of which is by applying knowledge sharing. Knowledge sharing is expected to strengthen the relationship of excellence culture and organizational performance. However, knowledge sharing activities have not become an inherent culture and cannot be guaranteed of its sustainability, especially at the management level, even though the company hopes that this culture of sharing knowledge can increase. PLN has also provided an online knowledge sharing facility for information retrieval and delivery for employees, or what is called the KM portal. But KM portal users are still small when compared to the total number of employees. Though the flow of knowledge assets should run routinely so as to encourage the growth of innovations that are relevant to the company's strategy and increase the achievement of excellence performance. With this research, a survey will be conducted regarding the factors that influence the company's knowledge sharing practices and their impact on excellence performance. Data collection is done by careful quantitative sampling in the first phase and qualitative in the second phase. Quantitative data collection was carried out by conducting a survey in the form of distributing questionnaires to 688 respondents, with the number of questionnaires returning and valid as many as 170 questionnaires. This study uses the PLS-SEM method for data processing of questionnaire results, namely with the help of SmartPLS 3 tools. In the qualitative phase, three experts in the field of knowledge management in PLN were validated to produce recommendations for increasing knowledge sharing activities and their impact on achieving excellence performance. This study uses the method of drawing conclusions in a deductive way, ie conclusions and suggestions are made based on the results of the discussion. The results of this study, factors that have been proven to influence the practice of knowledge sharing are management support, organization cullture, and information and communication technology. While the effect of knowledge sharing practices on excellence performance has a significant effect on organizational growth, cost reduction, and innovativeness."

"Penelitian ini bertujuan untuk mengetahui faktor-faktor yang memengaruhi Knowledge Sharing di Bank Mandiri Kantor Pusat dan mengetahui kendala apa saja yang dihadapi Bank Mandiri Kantor Pusat dalam penerapan knowledge sharing. Penelitian ini adalah penelitian kualitatif dengan jenis penelitian eksploratif. Teknik Pengumpulan data yang digunakan adalah wawancara dan studi literatur. Hasil penelitian menunjukkan bahwa secara umum Plaza Bank Mandiri Kantor Pusat sudah menerapkan knowledge sharing, hanya saja dalam implementasinya masih belum ideal. Selain itu, penerapan Manajemen Pengetahuan khususnya knowledge sharing formal di Bank Mandiri masih menghadapi beberapa kendala yang menjadikan penerapan knowledge sharing formal di Bank Mandiri Kantor Pusat tidak dapat berjalan sesuai dengan yang diharapkan.

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This research aims to know about the factors That Affect The Implementation of Knowledge Sharing in Mandiri Bank Head Office and find out what the constrainsts are faced by Mandiri Bank Head Office. This research is a qualitative research with the type of explorative research. Data collection techniques used interviews and literature studies. Results showed generally in Mandiri Bank Head Office has been properly application of knowledge sharing, only the implementation is still not ideal. In addition, knowledge management implementation especially formal knowledge sharing in Mandiri Bank Head Office is still facing several obstacles that make the formal application of knowledge sharing in the Bank Mandiri Bank can?t run as expected."

"Sharing pengetahuan dapat memberikan manfaat untuk mencapai individu dan tujuan organisasi. Knowledge sharing diantara petugas pengelola BMN berperan penting dalam mewujudkan pengelolaan BMN yang tertib administrasi dan tertib pengelolaan. Namun, knowledge sharing pada komunitas pengelolaan BMN LIPI belum optimal, sehingga perlu diidentifikasi faktor apa saja yang mempengaruhi petugas pengelola BMN LIPI untuk melakukan knowledge sharing.Penelitian ini bertujuan untuk mengidentifikasi faktor-faktor yang dapat mempengaruhi perilaku knowledge sharing pada komunitas pengelolaan BMN LIPI. Model penelitian ini dikembangkan berdasarkan Theory of Planned Behavior sebagai kerangka teoritis dan diadaptasi ke dalam konteks knowledge sharing serta dikombinasikan dengan konstruk-konstruk yang didapat dari penelitian terdahulu. Data yang digunakan dalam penelitian ini merupakan data primer dari hasil penyebaran kuesioner kepada petugas pengelola BMN satker LIPI serta pembina pengelola BMN LIPI. Sampel survei terdiri dari 101 responden dan teknik analisis data yang digunakan adalah Structural Equation Modelling (SEM) dan analisis jalur (Path Analysis) dengan menggunakan software AMOS (Analysis of Moment Structure).Berdasarkan hasil analisis ditemukan bahwa attitude toward knowledge sharing dipengaruhi oleh expected reciprocal benefit, sedangkan perceived behavioral control dipengaruhi oleh resource availability dan technology. Attitude toward knowledge sharing dan perceived behavioral control berpengaruh positif terhadap intention to share yang pada akhirnya secara positif mempengaruhi knowledge sharing behavior. Perceived behavioral control juga terbukti dapat mempengaruhi perilaku knowledge sharing baik secara langsung maupun tidak langsung melalui niat (intention) untuk melakukan knowledge sharing. Hasil penelitian ini diharapkan dapat berguna untuk mengoptimalkan budaya knowledge sharing pada komunitas pengelolaan BMN di lingkungan LIPI.

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Sharing knowledge can provide benefits to achieve individual and organization‟s goals. Sharing knowledge among state property management (SPM)‟s officer is very crucial in making a good state property management in administrative order. In fact, sharing knowledge in SPM‟s officer in LIPI is not optimum yet, so that it needs to be identified which factors that influence SPM‟s officer in LIPI to do so.

This study is aimed to identify the factors which influence the behavior of community of SPM‟s officer in LIPI to share knowledge. The model of this research is developed base on the Theory of Planned Behavior which is used as theoretical framework and adapted to the context of sharing knowledge as well as combined with the constructs from the previous study. The data that are used in this study are the primary data from the questionnaires which are spread to the officers and supervisors of SPM in LIPI. The survey‟s samples consist of 101 respondents and it uses Structural Equation Modeling (SEM) and Path Analysis as technical data analysis by using Analysis of Moment Structure (AMOS) software.

The result of analysis found that the attitude toward sharing knowledge is influenced by the expected reciprocal benefit, while, perceived behavioral control is influenced by resource availability and technology. The attitude toward knowledge sharing and perceived behavioral control has a positive impact to the intention to share which eventual positively influence the knowledge sharing behavior. The perceived behavioral control is also proved to influence the behavior of both direct and indirect knowledge sharing (intention). The result of this study is considered to be useful in optimizing the culture of sharing knowledge among SPM‟s officer community in LIPI."

"ABSTRAKDokter anak merupakan lini pertama penanganan masalah kesehatan pada anakanak.Gangguan Pemusatan Perhatian/Hiperaktivitas (GPPH) adalah gangguanperkembangan mental dan perilaku yang sering terjadi pada anak-anak usia sekolahdasar. Penelitian ini bertujuan untuk mengetahui korelasi antara pengalamanpraktek dengan tingkat pengetahuan/pemahaman, persepsi, dan sikap terhadapGPPH diantara dokter anak di Indonesia. Rancangan studi potong lintang danmetode uji acak sederhana digunakan dalam pemilihan sampel penelitian ini. Datayang didapat adalah hasil dari kuesioner yang telah diuji validitas danreliabilitasnya menggunakan formula Pearson Alpha dan Cronbach’s Alpha. Hasildianalisis dengan uji korelasi spearman menggunakan program SPSS versi 20. Daritotal 109 responden, penelitian ini mengambil 96 responden melalui randomizersesuai formula sampel. Hasil dari 96 responden menunjukan bahwa tingkatpengetahuan/pemahaman, persepsi, dan sikap terhadap GPPH berada pada tingkatyang sangat rendah dan rendah (65.6%, 57.3%, dan 76%). Hasil analisis statistikmenunjukan bahwa hanya terdapat perbedaan bermakna antara persepsi denganpengalaman praktek (p<0.05), sehingga terdapat korelasi antara pengalamanpraktek dengan persepsi terhadap GPPH. Kesimpulannya, tingkatpengetahuan/pemahaman, persepsi, dan sikap terhadap GPPH adalah sangat rendahdan rendah dikalangan dokter anak, sehingga memerlukan edukasi lebih lanjutterhadap ADHD kepada dokter anak tanpa melihat pengalaman praktek yangdimiliki.

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ABSTRACTPediatricians are the first primary care to seek for children’s healthproblem. Attention – Deficit / Hyperactivity Disorder (ADHD) is a common mentaland behavioral developmental disorder in children. In Indonesia, pediatriciansusually do not realize ADHD and effect to its inappropriate management thus leadsto high prevalence of ADHD. The aim of this research is to identify the correlationbetween practice experience and level of knowledge / understanding, perception,and attitude towards ADHD among pediatricians in Indonesia. For the sampleselections, a cross-sectional study design with simple random sampling method wasused in this research. The data that has been acquired from questionnaire isanalyzed with spearman correlation test method using SPSS program 20th version.The result from 96 respondents showed the level of knowledge / understanding,perception, and attitude towards ADHD were in very poor and poor levels (65.6%,57.3%, and 76% respectively). Statistical analysis showed that there were nosignificant differences in between knowledge / understanding and attitude withpractice experience (p>0.05) that imply there are no correlation between practiceexperience and level of knowledge / understanding and attitude towards ADHD. Onthe other hand, there was a significant difference in between perception withpractice experience (p<0.05) that implies there is a correlation between practiceexperience and level of perception towards ADHD. In conclusion, the levels ofknowledge / understanding, perception, and attitude towards ADHD were verypoor and poor on knowledge / understanding, perception, and attitude amongpediatricians in Indonesia, so that a follow-up about ADHD is necessary amongpediatricians without considering their practice experience."