Hasil Pencarian  ::  Simpan CSV :: Kembali

"KM merupakan hal yang penting dan unik bagi firma hukum sebab KM memberikan competitive advantage yang tidak mudah digantikan atau ditiru. Firma hukum perlu menggunakan pendekatan KM solutions yang tepat untuk mendapatkan competitive advantage. Firma hukum juga akan mendapatkan competitive advantage apabila menggunakan teknologi informasi yang efektif mendukung KM. Penelitian ini bertujuan untuk menganalisis KM solutions yang tepat dan mengetahui tingkat perkembangan KM technology di Firma Hukum XYZ. Penelitian ini berfokus pada advokat lokal di Firma Hukum XYZ. Metodologi yang digunakan dalam penelitian ini adalah metodologi identifikasi KM solutions Becerra-Fernandez dan Sabherwal (2010) dan model tingkat perkembangan KM technology Gottschalk (2002b). Metodologi digunakan untuk menentukan KM solutions untuk Firma Hukum XYZ. Model tingkat perkembangan digunakan untuk menentukan tingkat perkembangan KM technology saat ini dan mengembangkan strategi pengunaan teknologi informasi di masa depan. Temuan dari penelitian ini adalah KM processes yang sebaiknya menjadi prioritas utama Firma Hukum XYZ antara lain direction, socialization (knowledge discovery), combination, dan socialization (knowledge sharing). Temuan lain adalah Firma Hukum XYZ berada pada tingkatan kedua (who-knows-what systems) dimana knowledge workers dapat menggunakan teknologi informasi untuk menemukan knowledge workers lain.

---

KM is important and unique for law firms because KM provides competitive advantage that is not easily replaced or duplicated. Law firms need to use the right KM solutions approach in order to get its competitive advantage. Law firms will also get the advantage if it uses information technology to support KM effectively. This study aims to analyze the appropriate KM solutions and the stages of the growth of KM technology at XYZ Law Firm. This study focuses on local advocates at XYZ Law Firm. The methodology used in this study is KM solutions methodology by Becerra-Fernandez and Sabherwal (2010) and stages of growh model for KM technology by Gottschalk (2002b). The methodology is used to determine KM solution for XYZ firm. Thus Then, the stages of growth model is applied to determine stages of growth in current situation and develop strategic use of information technology in the future. The result of this study is that the main priority of KM processes in XYZ Law Firm are direction, socialization (knowledge discovery), combination, dan socialization (knowledge sharing). The other result shows that XYZ Law Firm is in Stage Two (who-knows-what systems), i.e., knowledge workers can use information technology to find other knowledge workers."

"Divisi IT GA pada PT. XYZ telah menetapkan KPI yang berhubungan dengan penyelesaian kasus-kasus pada IT Helpdesk sejak tahun 2015 sampai sekarang. Adanya gap pada KPI i-Care service solved by first level yang targetnya seharusnya dalam setahun harus mencapai 90 , tetapi kenyataannya hanya mencapai 81 , membuat KPI Divisi IT GA selalu menjadi sorotan dari pihak manajemen dari PT. XYZ. Implementasi Knowledge Management System pada IT Helpdesk diharapkan mampu mengangkat performansi dari 1 rsquo;st level support untuk menyelesaikan kasus-kasus yang masuk pada IT Helpdesk dan membuat KPI i-Care service solved by first level mencapai target yang telah ditentukan. Namun sebelum melakukan implementasi sebuah Knowledge Management System, harus dilakukan pengukuran terlebih dahulu terhadap tingkat kesiapan dari organisasi dalam mengadopsi sistem tersebut. Pengukuran tersebut dilakukan untuk meminimalisir resiko kegagalan dari implementasi Knowledge Management System pada sebuah organisasi. Tujuan dari penelitian ini adalah untuk mengetahui kesiapan implementasi Knowledge Management System pada IT Helpdesk PT. XYZ. Aspek Knowledge Management Enabler yang digunakan dalam penelitian ini berupa Organization Culture, Organization Structure dan IT Infrastructure. Penelitian ini bersifat kuantitatif dengan menggunakan metodologi survey research pada 57 responden serta melakukan uji reliabilitas dan uji validitas dalam pengolahan datanya. Untuk pengukuran nilai kesiapannya sendiri menggunakan metode analisis statistik deskriptif yang kemudian dipetakan ke dalam skala Rao. Hasil dari penelitan ini adalah PT. XYZ telah mencapai tingkat kesiapan level 4 Receptive.

---

IT GA Division at PT. XYZ has established KPI related to cases resolution in IT Helpdesk since 2015 until now. The existence of a gap in the KPI ldquo;i-Care service is solved by first level rdquo;, which has target in a year should reach 90 , but in fact only reach 81 , making IT GA division KPI has always been highlighted by management of PT. XYZ. The implementation of Knowledge Management System in IT Helpdesk was expected to raise the performance of 1 39;st level support to solve the cases which come in IT Helpdesk and also make KPI ldquo;i-Care service solved by first level rdquo; reach the target that has been determined. However, prior to implementing a Knowledge Management System, measurements level of readiness must be made before the organization decide to adopt the system. Measurements are made to minimize the risk of failure from implementation of Knowledge Management System in the organization.

The purpose of this research is to know the readiness level of Knowledge Management System implementation in IT Helpdesk of PT. XYZ. Aspects of Knowledge Management Enabler that used in this research are Organization Culture, Organization Structure and IT Infrastructure. This is quantitative research by using survey research methodology on 57 respondents by conducting reliability test and validity test in data processing. Descriptive statistic analysis is using to measure the readiness level and then mapped into Rao scale. PT. XYZ has reached level 4 Receptive for the readiness level as result of this research. "

"[Pengelolaan dan implementasi knowledge management yang tepat dan baik, akan dapat memberikan dampak tercapainya tujuan organisasi secara efektif dan efisien, oleh karena itu, BPK RI perlu untuk mengetahui strategi dan teknologi terkait knowledge management yang harus ditingkatkan dan dikembangkan. Berdasarkan hal tersebut, penelitian ini bertujuan untuk menganalisis KM solutions yang tepat bagi BPK RI. Penelitian ini memiliki manfaat agar BPK RI dapat mengetahui KM processes yang menjadi prioritas untuk dikembangkan dalam menunjang implementasi KM di BPK RI. BPK RI juga dapat mengetahui mekanisme dan teknologi yang mendukung KM processes tersebut sehingga dapat meningkatkan kinerja auditor di BPK RI. Penelitian ini berfokus pada unit kerja Auditorat I sampai VII yang ada di kantor pusat BPK RI karena merupakan letak kegiatan utama BPK RI terkait pemeriksaan. Penelitian dilakukan secara kualitatif dan kuantitatif. Metodologi yang digunakan adalah metodologi identifikasi KM solutions Becerra-Fernandez dan Sabherwal (2010) serta melakukan assessment awal untuk mengkaji kualitas dan volatilitas pengetahuan di BPK RI. Hasil penelitian ini menunjukkan bahwa KM processes yang harus menjadi perhatian utama untuk dikembangkan oleh BPK RI adalah socialization untuk knowledge discovery, internalization, exchange dan routines.;Management and implementation of knowledge management that are appropriate and ideal could affect achievement of organizational goals effectively and efficiently, therefore, BPK need to know what kind of strategies and technologies related to knowledge management should be improved and developed. Based on that explaination, this study had purpose to analyze KM solutions that are appropriate for BPK RI. This study had the advantage that BPK could understand what kind of KM processes should be prioritized to be developed to support the implementation of KM in BPK RI. BPK could understand well what kind of mechanisms and technologies that support the KM processes to improve performance of auditors in BPK RI. This study focused on Auditorat in region I to VII at BPK RI headquarters because the main activities of audit process locate there. This research was conducted qualitatively and quantitatively. The methodology used identification methodology from Becerra-Fernandez KM solutions and Sabherwal (2010) and conduct initial assessment to assess the quality and volatility of knowledge in BPK RI. The results of this research shows that KM processes which should be a major concern to be developed by the BPK is the socialization of knowledge discovery, combination, Internalization, exchange and routines.;Management and implementation of knowledge management that are appropriate and ideal could affect achievement of organizational goals effectively and efficiently, therefore, BPK need to know what kind of strategies and technologies related to knowledge management should be improved and developed. Based on that explaination, this study had purpose to analyze KM solutions that are appropriate for BPK RI. This study had the advantage that BPK could understand what kind of KM processes should be prioritized to be developed to support the implementation of KM in BPK RI. BPK could understand well what kind of mechanisms and technologies that support the KM processes to improve performance of auditors in BPK RI. This study focused on Auditorat in region I to VII at BPK RI headquarters because the main activities of audit process locate there. This research was conducted qualitatively and quantitatively. The methodology used identification methodology from Becerra-Fernandez KM solutions and Sabherwal (2010) and conduct initial assessment to assess the quality and volatility of knowledge in BPK RI. The results of this research shows that KM processes which should be a major concern to be developed by the BPK is the socialization of knowledge discovery, combination, Internalization, exchange and routines., Management and implementation of knowledge management that are appropriate and ideal could affect achievement of organizational goals effectively and efficiently, therefore, BPK need to know what kind of strategies and technologies related to knowledge management should be improved and developed. Based on that explaination, this study had purpose to analyze KM solutions that are appropriate for BPK RI. This study had the advantage that BPK could understand what kind of KM processes should be prioritized to be developed to support the implementation of KM in BPK RI. BPK could understand well what kind of mechanisms and technologies that support the KM processes to improve performance of auditors in BPK RI. This study focused on Auditorat in region I to VII at BPK RI headquarters because the main activities of audit process locate there. This research was conducted qualitatively and quantitatively. The methodology used identification methodology from Becerra-Fernandez KM solutions and Sabherwal (2010) and conduct initial assessment to assess the quality and volatility of knowledge in BPK RI. The results of this research shows that KM processes which should be a major concern to be developed by the BPK is the socialization of knowledge discovery, combination, Internalization, exchange and routines.]"

"PT. XYZ menyadari bahwa pengetahuan dan pengalaman karyawan merupakan aset intangible yang sangat berharga, dan pengetahuan tersebut tersimpan dalam pikiran tiap individu yang bisa saja hilang ketika karyawan tersebut tidak lagi berada di dalam organisasi. Perusahaan menganggap perlu adanya pengelolaan pengetahuan atau knowledge management (KM). Namun kenyataannya implementasi KM di suatu organisasi tidak selalu dapat dengan mudah berhasil seperti yang diharapkan. Oleh sebab itu, penting bagi PT. XYZ untuk melaksanakan pengukuran kesiapan sebelum implementasi KM. Pengukuran kesiapan dilakukan berdasarkan hasil ekstraksi lima penelitian terdahulu serta KM infrastruktur dan diperoleh tujuh aspek penelitian, yaitu Strategy, Organization, Culture, Technology, Motivation, Process, dan Human Resources. Pengukuran aspek menunjukkan bahwa secara keseluruhan PT. XYZ telah dalam kondisi siap untuk implementasi knowledge management. Namun tiga aspek (Strategy, Culture, dan Process) masih berada di level Preliminary, karena itu perusahaan perlu untuk melakukan langkah-langkah strategis untuk meningkatkan kesiapannya sehingga implementasi KM ke depan dapat berjalan dengan sukses.

---

PT. XYZ realizes that the knowledge and experience of the employees are very valuable intangible assets, and the knowledge which stored in the minds of individuals who could have been lost when the employee is no longer in the organization. The company deems it necessary for implementing knowledge management. But in reality the implementation of knowledge management in an organization is not always easily succeed as expected. Therefore, it is important for PT. XYZ to implement readiness assessment before the implementation of KM. Readiness measurement conducted by extraction of five previous studies related to knowledge management critical success factors and KM infrastructure then obtained seven research aspects namely Strategy, Organization, Culture, Technology, Motivation, Process, and Human Resources. Measurement result showed that the overall aspect of PT. XYZ has been in a ready condition for the implementation of knowledge management. However, three aspects ( Strategy, Culture, and Process ) are still at the Preliminary level, therefore organization need to do strategic steps to improve its readiness so the future of KM implementation can run successfully."

"Pada era dimana perkembangan ilmu pengetahuan dan teknologi yang sangat pesat dan tingkat persaingan yang semakin tajam dan dinamis, PT XYZ menyadari pentingnya knowledgesebagai aset strategis organisasi. Inisiatif yang sudah dijalankan dalam rangka mewujudkan knowledge sebagai aset strategis, adalah menerapkan Knowledge Management melalui serangkaian knowledge managementsystemyang telah dijalankan.Namun sayangnya, PT XYZ belum memiliki metode yang efektif untuk mengukur aspek-aspek utama knowledge management. PT XYZ belum bisa mengetahui tingkat kesuksesan penerapan knowledge management saat ini. Pengukuran tingkat kematangan diperlukan untuk membantu PT XYZ supaya fokus dan memprioritaskan aspek-aspek pada knowledge management yang perlu ditingkatkan.Peneliti menggunakan metodologi General Knowledge Management Maturity Model (G-KMMM) sebagai model kematangan untuk mengukur tingkat kematangan knowledge management. Peneliti menggunakan model G-KMMM yang terdiri dari 5 aspek pengukuran, yaitu Culture, Strategy, Policy, Process, dan Technology. Model G-KMMM terdiri dari lima tingkat kematangan, yaitu initial, aware, defined, managed, dan optimizing.Pada penelitian ini, peneliti berusaha untuk menjawab pertanyaan penelitian yang muncul dalam penerapan Knowledge Management di PT XYZ yaitu pada tingkat berapa kematangan knowledge management pada organisasi dan rekomendasi strategi yang bisa diberikan untuk meningkatkan tingkat kematangan tersebut.Berdasarkan hasil pengukuran didapatkan, aspek Culture telah mencapai level kematangan 3, aspek Strategy pada level kematangan 3, aspek Policy pada level kematangan 2, aspek Process pada level kematangan 2, dan aspek Technology pada level kematangan 3. Rekomendasi strategi juga diusulkan sebagai prioritas indikator-indikator yang perlu diperbaiki untuk meningkatkan tingkat kematangan knowledge management di PT XYZ.

---

In an era where the science and technology is rapidly evolving and level of competition becomes more intense and dynamic, PT XYZ realize the importance of knowledge as a strategic asset of the organization. Initiatives have been implemented by the management in order to realize knowledgeas a strategic asset. Knowledge Management is implemented through series of knowledge management systems that have been adopted.

Unfortunately, PT XYZ do not have an effective method for measuring key aspects of knowledge management. PT XYZ can not determine the level of success of the implementation of knowledge management. Measuring the level of maturity is needed to help PT XYZ to focus and prioritize aspects of the knowledge management that needs to be improved.

Researchers used a methodology of General Knowledge Management Maturity Model (G-KMMM) as a model for measuring knowledge management maturity level. Researchers used a model consisting of five aspects of measurement, namely Culture, Strategy, Policy, Process, and Technology. G-KMMM consists of five maturity levels, theinitial, aware, defined, managed, and optimizing.

In this study, researchers attempted to answer the research questions that arise in the implementation of Knowledge Management at PT XYZ ie at what level of knowledge management maturity and recommendations that can be given to increase the maturity level.

Based on the measurement results, aspect of Culture has reached maturity level 3, Strategy aspect on maturity level 3, Policy aspect on maturity level 2, Process aspect on maturity level 2 and Technology aspect on maturity level 3. Recommended strategies are proposed as indicators that need to be improved to increase the maturity level of knowledge management at PT XYZ."

"Penelitian ini mengamati kondisi perusahaan dengan rata-rata tarif PPh 21 sebesar 15 dan 30 , yaitu Firma Hukum X dan Firma Hukum Y. Penelitian ini bersifat kualitatif yang bertujuan membandingkan perencanaan PPh Pasal 21 dan menganalisis pemilihan metodenya. Hasil penelitian ini adalah perusahaan dengan rata-rata tarif PPh Pasal 21 sebesar 5-25 sebaiknya menggunakan metode Gross-up dan benefit-in-cash, sedangkan untuk tarif PPh Pasal 21 sebesar 30 sebaiknya menggunakan metode Gross dan benefit-in-kind. Berdasarkan perhitungan, Firma Hukum X menghasilan total beban pajak terkecil dengan Gross-Up, yaitu sebesar Rp 927.568.290, sedangkan Firma Hukum Y menggunakan Mix dengan total beban pajak sebesar Rp 2.373.047.199.

---

This study observed the characteristics of companies that have an average Article 21 Income Tax rate of 15 and 30, namely X Law Firm and Y Law Firm. This study is qualitative research that aim to compare the tax planning of Article 21 Income Tax and analyze its method selection. The results of this study are the companies with average Article 21 Income Tax rate of 5 25 should use Gross up and benefit in cash, whereas for companies with average Article 21 Income Tax rate of 30 should use Gross and benefit in kind. According to the calculation, X Law Firm produce the cheapest total tax burden by using Gross up to wit Rp 927.569.290, whereas Y Law Firm best using Mix with total tax burden Rp 2.373.047.199."

"PT XYZ merupakan Lembaga Penyimpanan dan Penyelesaian dan salah satu dari 3 perusahaan yang menyelenggarakan perdagangan efek di pasar modal Indonesia. Selain sebagai penyelenggara perdagangan efek, PT XYZ juga memiliki visi dan misi untuk memajukan pasar modal Indonesia. Pengukuran indeks kepuasan pengguna jasa merupakan salah satu cara untuk mewujudkan visi dan misi tersebut. Knowledge Management (KM) merupakan hal penting bagi PT XYZ dan merupakan salah satu faktor yang dapat membantu pemenuhan target indeks kepuasan pengguna jasa. Oleh karena itu PT XYZ perlu untuk segera melakukan formalisasi KM. Penelitian ini dilakukan untuk mengukur tingkat kesiapan PT XYZ sebelum mengimplementasikan KM dan menyusun strategi untuk meningkatkan kesiapan implementasi tersebut. Pengukuran dilakukan dengan menggunakan Knowledge Management Critical Success Factor (KMCSF), KM Enabler, Infrastruktur KM dan Aspek KM. KMCSF dipetakan dengan KM Enabler dan Infrastruktur KM untuk mendapatkan KMCSF yang sesuai dengan PT XYZ. Kemudian hasil pemetaan tersebut dipetakan kembali ke dalam aspek KM sehingga KMCSF dikelompokkan ke dalam 3 aspek yaitu aspek abstract, soft, dan hard. Hasil yang didapatkan dari penelitian ini yaitu tingkat kesiapan implementasi KM berada pada tingkat Receptive. Strategi peningkatan kesiapan implementasi dibentuk dengan membandingkan kondisi perusahaan saat ini dengan harapan di masa depan terhadap KM.

---

PT XYZ is a Depository and Settlement Institution and one of 3 companies that hold securities trading in the Indonesian capital market. Aside from being the organizer of the securities trading, PT XYZ also has its own vision and mission in advancing Indonesian capital market. The measurement of customer satisfaction index is one of many ways in realizing corporate vision and. Knowledge Management (KM) is a crucial factor that PT XYZ has and could help in achieving target of customer satisfaction index. Hence XYZ needs to formalize its KM implementation.

This research will be conducted to measure the level of readiness of PT XYZ before implementing KM and develop strategies to improve its readiness level. The measurement will be conducted by using Knowledge Management Critical Success Factor (KMCSF), KM Enabler, KM Infrastructure, and KM Aspects. KMCSF will be mapped together with KM Enabler and KM Infrastructure in order to create KMCSF that are suitable for PT XYZ. The mapping result will then be mapped again into KM Aspects so that the KMCSF will now be grouped into 3 aspects: abstract, soft, and hard.

Results obtained from this research is that the level of readiness of KM implementation of PT XYZ measured at the Receptive level. The strategies to improve readiness level are develop by conducting gap analysis between company current condition and future condition with the implementation of KM."

"Summary: For graduate-level courses in Knowledge Management and Decision Support Systems, this text presents a multi perspective approach to knowledge management: it spans electrical engineering, artificial intelligence, information systems, and business. It aims to provide students with the right combination of theory, technology and solutions"

"Penelitian ini bertujuan untuk mengkaji hubungan antara faktor-faktor Vision and Goals, Social Networks, Performance-based Reward System, Utilization of IT Application (IT Utilization), dan Centralization terhadap proses KM yaitu employee knowledge acquisition capabilities dan employee knowledge application capabilities. Selain itu penelitian ini juga mengkaji hubungan antara yaitu employee knowledge acquisition capabilities terhadap employee knowledge application capabilities. Pengujian model dan pengolahan data penelitandilakukan dengan metode SEM melalui aplikasi LISREL 9.2. Dari hasil pengujian bahwa Performance-based Reward System dan Utilization of IT Application (IT Utilization) berpengaruh positif dan signifikan terhadap employeeknowledge acquisition capability. Employee knowledge acquisition capability juga terbukti berpengaruh positif dan signifikan terhadap employee knowledge application capability. Hal tersebut membuktikan bahwa untuk mencapaiemployee knowledge application capability harus melalui employee knowledge acquisition capability.

---

This study aims to examine the relationship between factors Vision and Goals, Social Networks, Performance-based Reward System, Utilization of IT Application (IT Utilization), and Centralization of the process of knowledge acquisition KM ie employee capabilities and employee knowledge application capabilities. In addition this study also examines the relationship between employee knowledge acquisition capabilities on employee knowledge application capabilities. Testing data processing models and research done by the method of SEM through LISREL 9.2 applications. From the test results that Performancebased

Reward System and Utilization of IT Application (IT Utilization) positive and significant effect on employee knowledge acquisition capability. Employee knowledge acquisition capability also proved positive and significant impact on employee knowledge application capability. It proves that in order to achieve employee knowledge application capability must be through employee knowledge acquisition capability."