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"PT. XYZ telah mengeluarkan uang yang cukup signifikan untuk mengadakan program Diklat. Akan tetapi, nilai uang tersebut belum mencerminkan total biaya Diklat yang sebenarnya. Sedangkan, pada praktik pengukuran hasil Diklat, ditemukan kekurangan berdasarkan teori The Four-Level Model. Untuk alasan itu, pada penelitian ini akan dibahas mengenai peninjauan praktik perhitungan total biaya Diklat dan pengukuran hasil Diklat yang berlangsung pada PT. XYZ. Selanjutnya, menilai kontribusi program Diklat secara finansial terhadap bisnis perusahaan dengan cara membandingkan biaya dengan manfaat atas Diklat. Hasil penelitian ini menunjukkan bahwa total biaya Diklat PT. XYZ yang sebenarnya pada tahun 2015 adalah 4 lebih besar dari nilai awal yang telah dihitung. Sedangkan, pada praktik pengukuran hasil Diklat, diketahui bahwa pengaruh Diklat atas peningkatan kinerja pegawai dan kinerja perusahaan, masing-masing adalah 2,34 dan 7,15 dengan kontribusi Diklat sebesar 30,12 per peserta atau setelah dimoderasi menjadi sebesar 31,71 , 33,47 , dan 37,65 untuk tiga kelompok moderasi nilai.

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PT. XYZ has been spending money which is significant enough to hold a training program. However, the value of money has not reflected the actual total cost of training. Meanwhile, the practice of measuring training outcomes, found deficiencies based on the theory of The Four Level Model. For that reason, in this study will be discussed on practice 39 s review of calculation the total cost of training and measurement of training outcomes at PT. XYZ. Furthermore, assess the training program contributes financially to the company 39 s business by comparing costs with the benefits of training.

The results of this study indicate that actual total cost of training at PT. XYZ in 2015 was 4 greater than the initial value which has been calculated. Meanwhile, the practice of measuring training results, it is known that the impact of training on employee performance improvement and performance of the company, respectively 2.34 and 7.15 with the contribution of training at 30.12 per participant or after becoming moderated by 31,71 , 33.47 , and 37.65 for the three groups of moderation value."

"Tujuan daripada penelitian ini adalah untuk lebih memahami komponen paket tunjangan karyawan dan pengaruhnya terhadap tingkat kepuasan karyawan. Isu pokok pembahasan dalam tesis ini adalah pengaruh komponen paket tunjangan karyawan, komunikasi yang diterima oleh karyawan mengenai paket tunjangan dan profil demografi terhadap tingkat kepuasan karyawan. Hasil dari penelitian ini menunjukkan bahwa diantara tunjangan kesehatan, cuti, dana pensiun, tunjangan pendidikan dan paket tunjangan lainnya yang terdiri dari program kesehatan dan dana pinjaman karyawan, faktor yang secara signifikan mempengaruhi tingkat kepuasan hanya paket tunjangan lainnya. Tetapi model regresi dengan hanya satu komponen menunjukkan bahwa semua faktor secara signifikan mempengaruhi tingkat kepuasan. Selain daripada itu, kepuasan akan komunikasi yang diberikan kepada karyawan dan beberapa faktor demografi (status, umur, lama bekerja dan tingkat pendidikian) juga berpengaruh secara signifikan terhadap tingkat kepuasan karyawan.

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The purpose of this study was to examine the components of employee benefit package and its influence towards employee benefit satisfaction. The key issues being explored in this study is the influence of employee benefit package components, employee benefit communication and demographic profile towards employee benefit satisfaction. The result showed that among health care, paid time off, retirement benefit, education benefit and other benefit (wellness and employee loan), only other benefit significantly influence employee benefit satisfaction, but regression model with only one component showed that all components significantly influence employee benefit. On top of that, satisfaction with employee communication and few demographic profile (marital status, age, job tenure and education level) were found to be significantly related to the employee benefit satisfaction."

"The cornerstone of the organization is, therefore, the set of jobs performed by employees. These jobs, in turn, provide the mechanism for coordinating and linking the various activities of the organization that are necessary for success. Studying and understanding jobs through the process known as job analysis. Job analysis is a vital part of Human Resources Management (HRM) program and in many respects in the foundation upon which all others HRM activities must be constructed. Job analysis is a purposeful, systematic process for collecting information on the important work related aspects of a job, so the employees can be work effectively. With job analysis, management will have guidance in next human resources program. The research questions is how the perception of Employee Benefit Department employees towards the job analysis at PT Asuransi Allianz Life Indonesia Head Office Jakarta - To answer of that research questions, researcher used quantitative approach and using research method by using the survey approach, which implies the use of questioners and interviews as the two major tools used to collect data and information, beside the others secondary and literature sources. The criteria for selecting a sample in survey research are statistical onces. This sampling process have minimum percentage from total population (minor one) of 52 employees, the sampling process result 45 employees as samples. To oversee whether the implementation of job analysis has been attempted in a good procedure, researcher used the range criteria method which will stretch from the lowest range to the highest range. This research found that the perception of Employee Benefit Department employees for the job analysis has been attempted in a good procedure, which resulted good points average value. The data show that job analysis implementation PT Asuransi Allianz Life Indonesia Head Office Jakarta already effective because the good value and synchronize with the function, but description about task giving to the employees are not overlapping with the employees in another department still have special attention to management PT Asuransi Allianz Life Indonesia Head Office Jakarta. Determining affectivity of the job analysis implementation can be seen by measuring the human recourses productivity in doing their tasks and duties. To pursue and reach the '2010 One' company's goal, company should be aware about negative response that came from the employees. The success of this process will lead to a more prospectus future of the organizations existence in the global market as well as reaching its goals and targets. "

"Penelitian ini bertujuan untuk menguji pengaruh transformational leadership, compensation and benefit, dan job stress terhadap employee retention yang dimediasi oleh job embeddedness pada konteks industri perhotelan dan keramahtamahan di Jakarta, Indonesia. Penelitian dilakukan pada karyawan hotel Gamma dan Betaomega Jakarta dengan jumlah responden yang didapatkan adalah sebanyak 157. Data penelitian diperoleh melalui metode survei dengan menggunakan self-administer questionaire. Pengolahan data menggunakan metode SEM-PLS dengan bantuan perangkat lunak SmartPLS.Hasil pengolahan data menunjukkan pengaruh positif dari transformational leadership dan compensation and benefit serta pengaruh negatif dari job stress secara langsung terhadap employee retention. Job embeddedness terbukti memiliki peran mediasi secara parsial dari transformational leadership dan compensation and benefit terhadap employee retention dan tidak memiliki peran mediasi dari hubungan job stress terhadap employee retention. Penelitian ini memiliki kontribusi teoritis yang mengkonfrmasi sebagian hasil dari penelitian sebelumnya di negara dan industri yang berbeda. Secara praktis, penelitian ini memberikan insight kepada manajemen hotel yang dapat digunakan untuk meningkatkan efektivitas retensi karyawan di industri perhotelan dan keramahtamahan, yaitu pentingnya pengembangan transformational leadership, pengelolaan compensation and benefit dan job stress yang baik sehingga terbentuklah job embededness dan employee retention yang tinggi.

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This study aims to test the effects of transformational leadership, compensation and benefit, and job stress towards employee retention mediated by job embeddedness in hospitality industry. The data used in this study are gathered from the employees of Gamma and Betaomega hotel through amounted for 157 respondents. The method to gather the data is through survei with self-administer questionnaire. The data that were gathered then further proccessed utilizing SEM-PLS method with the aid of SmartPLS software.

The results shown in this study are transformational leadership and compensation and benefit have significant and positive effects while job stress has significant and negative effect toward employee retention. Job embeddedness is shown to have partial mediating role in the relationship among transformational leadership and compensation and benefit towards employee retention while in the relationship between job stress towards employee retention, job embeddedness is shown to have no mediating role. In theoretical term, the contribution of this study is partially confirming the result of older study in another country. In practical term, this study gives insight towards the company about how to increase the effectivity of employee retention through the development of transformational leadership, appropriate compensation and benefit, and reducing job stress which resulted in the increase of job embeddedness and employee retention."

"ABSTRAKPerancangan Ulang Employee Assistance Programs di PT XYZ(56 halaman + viii halaman, 1 tabel, 1 gambar, 4 lampiran)Sejak tahun 2004 PT XYZ menyediakan layanan Employee AssisruncePrograms (EAP) untuk membantu para karyawannya mcngatasipermasalahan pribadi maupun permasalahan yang berhubungan denganpekerjaannya. Model layanan yang dipergunakan adalah model layananinternal, yang ditangani oleh satu orang konsclor yang juga menjabat salahsatu _iabatan struktural di PT XYZ serta merupakan pimpinan koperasikaryawan. Layanan terscbut terhenti pada bulan Mare! 2006, karenakonselor tersebut dialihtugaskan. Pimpinan Human Capital DevelopmentP'l` XYZ berkeinginan untuk mengevaluasi layanan EAP tersebut sebelummcngaktifkannya kembali.Berdasarkan kajian yang dilakukan terhadap pelaksanaan EAP di PT XYZselama ini dan juga terhadap sejumlah Iiteratur terkait, direkomendasikan:l. Layauan EAP tetap perlu dilaksanakan di PT XYZ.2. Pcnggunaan model layanan kombinasi internal-elcstcrnal.3. Pengemban gan program-program yang berorientasi preventif.4. Pengembangan variasi metodc layanan, termasuk pemanfaatunfasilitas teknologi informasi di PT XYZ, khususnya HCIS dan portalE-IIR, Serta mengintcgrasikannya dengan knowledge managementyang dilerapkan di PT XYZ.5. Penggunaan konsultan yang memiliki keahlian dan pengalamzm dibidang layanan EAP, sebagai pendamping qlalam mengembangkanIayanan EAP di PT XYZ.Dengan mengimplementasikan rekomendasi tersebut di alas, layanan EAPdi PT XYZ diharapkan dapat mcnuniang slrategi PT XYZ yangmemetingkan kunlitas teknis clan layanan pelanggan berkelas dunia.

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"Administrasi klaim merupakan proses penting yang dilakukan sebelum klaim dibayarkan oleh tertanggung. Komplain klien juga dapat mengganggu hubungan yang telah terjalin dengan pihak klien dan pihak perusahaan asuransi. PT Mitra Iswara & Rorimpandey (PT MIR) merupakan perusahaan pialang asuransi tertua di Indonesia yang bertindak atas nama tertanggung untuk memberikan nasihat dan kebijakan asuransi yang disesuaikan untuk mengelola risiko. Penelitian in membahas faktor-faktor yang memicu komplain klien dalam administrasi klaim pada produk asuransi emplovee benefit di PTMIR. Penelitian in menggunakan pendekatan kualitatif dengan desain studi kasus. Informan berjumlah 10 orang, yaitu Asisten Manajer Klaim dan Staf Analis Klaim PT MIR, serta Klien PT MIR. Hasil penelitian menunjukkan bahwa komunikasi, koordinasi, sumber daya manusia, kelengkapan dokumen klaim, serta pemahaman pemegang polis berperan dalam timbulnya komplain dalam proses administrasi klaim produk asuransi employee benefit di PT Mitra Iswara & Rorimpandey (PT MIR).

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Claim administration is an essential step that must be completed before the insured pays the claim. Client complaints can also disrupt the relationship between the client and the insurance company. PT Mitra Iswara & Rorimpandey (PT MIR) is the oldest insurance brokerage company in Indonesia that acts on behalf of the insured to provide customized insurance advice and policies tomanage risk. This study discusses the factors that trigger client complaints in administering claims on employee benefit insurance products at PT MIR. This study uses a qualitative approach with a case study design. There were ten informants: Claim Manager Assistant, PT MIR Claim Analyst Staff, and PT MIR Clients. The results showed that communication, coordination, human resources, claim documents' completeness, and policyholders' understanding played a role in the emergence of complaints in the claims administration process for employee benefits insurance products at PT Mitra Iswara & Rorimpandey (PT MIR)."

"ABSTRAKLaporan magang ini bertujuan untuk mengevaluasi prosedur audit yang dilaksanakan oleh KAP SEDO kepada PT SKO atas kewajiban imbalan pasca kerja program imbalan pasti. PT SKO merupakan perusahaan yang bergerak di industri minyak dan gas bumi. Dalam melaksanakan prosedur auditnya, KAP SEDO menggunakan pengujian substantif berupa prosedur analitis dan pengujian terinci atas transaksi. Berdasarkan hasil analisis, secara keseluruhan prosedur audit atas kewajiban imbalan pasca kerja pada PT SKO sudah mengacu pada pedoman audit yang sudah ditetapkan dan juga penyajian atas akun kewajiban imbalan pasca kerja sudah disajikan secara wajar sesuai dengan standar akuntansi yang berlaku.

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ABSTRACT

This internship report aims to evaluate the audit procedures carried out by KAP SEDO to PT SKO for the post-employment benefits obligation for a defined benefit program and to evaluate the self-reflection obtained by the author during the internship program. PT SKO is a company engaged in the oil and gas industry. In carrying out its audit procedures, KAP SEDO uses substantive testing in the form of analytical procedures and detailed testing of transactions. Based on the results of the analysis, the overall audit procedure for post-employment benefit obligations at PT SKO has referred to the established audit guidelines and also the presentation of the accounts for post-employment benefits obligations has been fairly presented in accordance with applicable accounting standards.

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