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"Designed to help students and beginning nurses develop the knowledge and skills needed to lead and manage nursing care delivery, this title prepares future nurse leaders to function successfully in the modern health care system"

"[This book examines critical service-management concepts that have direct application in the retail industry. Case examples from around the world show how to gain customer loyalty, achieve market leadership, and ensure profitability in the retail sector. , This book examines critical service-management concepts that have direct application in the retail industry. Case examples from around the world show how to gain customer loyalty, achieve market leadership, and ensure profitability in the retail sector. ]"

"Provides a comprehensive introduction to the field of nursing leadership and management. Combining research-based theory and practice, this book relates traditional concepts in leadership and management to contemporary trends, issues, and changes in the nursing practice environment. -- Provided by publisher."

"ABSTRAKKompetensi pembimbing klinik berkontribusi dalam meningkatkan perilaku caring dan komitmen perawat baru untuk meningkatkan kualitas pelayanan keperawatan. Penelitian ini bertujuan untuk mengidentifikasi hubungan kompetensi pembimbing klinik dengan perilaku caring dan komitmen perawat baru di RS. Desain penelitian adalah analitik komparatif dengan pendekatan cross sectional pada 104 perawat baru di satu RS di wilayah Jakarta Selatan yang dipilih dengan metode random sampling. Alat ukur yang digunakan yaitu Kuesioner Kompetensi Pembimbing Klinik, Caring Behavior Inventory CBI -24 dan kuesioner Komitmen Allen Meyer. Hasil uji t-independent menunjukkan ada hubungan antara kompetensi pembimbing klinik dengan perilaku caring perawat baru p < 0,001; ? = 0,05 dan hasil uji chi square menunjukkan tidak ada hubungan antara kompetensi pembimbing klinik dan komitmen perawat baru p = 0,844 . Uji regresi linier mendapatkan bahwa karakteristik personal pembimbing klinik merupakan faktor yang paling dominan yang berhubungan perilaku caring. Upaya pembinaan dan pemeliharaan karakteristik personal caring yang baik perlu diprogramkan, juga pelatihan dan penyegaran pembimbing klinik perlu dimasukkan dalam perencanaan strategis dan rencana kerja tahunan. Kata kunci : komitmen, kompetensi pembimbing klinik, perilaku caring

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ABSTRACTCompetence of clinical instructure contributes to improving caring behavior and commitment of new nurses to improve the quality of nursing service. This study aims to identify the relationship of clinical instructure rsquo s competence with caring behavior and commitment of new nurses at the hospital. The study design was analytic comparative with the cross sectional approach of 104 new nurses in one hospital in South Jakarta area selected by random sampling method. The measuring instruments used are Competency Guidance Questioner Clinic, Caring Behavior Inventory CBI 24 and Allen Meyer 39 s Commitment Questionnaire. The result of the t independent test showed that there was a relationship between clinical instructure rsquo s competence and caring behavior of new nurse p 0,001 0,05 and chi square test showed the clinical instructure rsquo s competence was not relation to new nurse rsquo s commitment p 0,844 . The linear regression test found that personal characteristics of clinical instructure were the most dominant factor in caring behavior. Better coaching and maintenance of good personal caring characteristics needs to be programmed, as well as training and review of clinical instructures should be included in strategic planning and annual workplans. Keywords commitment, clinical instructor competence, caring behavior"

"ABSTRAKPerilaku caring sebagai identitas diri perawat pada kenyataannya masih belum sepenuhnya diterapkan dalam setiap asuhan keperawatan, adanya peningkatan beban kerja serta menurunnya komitmen kerja perawat dalam mencapai tujuan organisasi memberikan dampak terhadap kepuasan pasien terhadap pelayanan kesehatan. Penelitian ini bertujuan untuk mengidentifikasi hubungan beban dan komitmen kerja dengan perilaku caring perawat di Rumah Sakit. Desain penelitian dengan observasional menggunakan pendekatan cross sectional pada 47 perawat yang dipilih dengan teknik consecutive sampling. Alat ukur menggunakan Caring Nurse-Patient Interaction CNPI versi-23 menilai aspek frekuensi perawat melakukan tindakan keperawatan yang mencerminkan perilaku caring A Three Component Allen and Meyer rsquo;s Instruments TCM untuk mengukur komitmen kerja perawat sedangkan beban kerja dengan teknik pengamatan work sampling. Hasil uji statistik menunjukkan ada hubungan antara beban kerja dengan perilaku caring perawatan kenyamanan p=0,02 , hubungan antara komitmen kerja dengan perilaku caring perawatan klinis p=0,01 , hasil pengamatan beban kerja belum mencapai nilai optimum 72,72 . Rekomendasi yang diberikan agar top manajer melakukan evaluasi terhadap fungsi manajemen yang ada, telah menggambarkan perilaku caring sebagai acuan dalam memberikan asuhan keperawatan. Perlu disusun standar analisis beban kerja yang lebih objektif sehingga peran dan fungsi SDM Keperawatan lebih produktif.

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ABSTRACTCaring behavior as a nurse 39 s self identities is in fact still not fully applied in every nursing care, an increase in workload and decreased nurse occupational commitment in achieving organizational goals have an impact on patient satisfaction on health services. This study aims to identify the relationship nursing workload and occupational commitment with caring behavior of nurses at Ministry Hospital. Research design with observasional using cross sectional approach on 47 nurses selected by consecutive sampling technique. Measurements using Caring Nurse Patient Interaction CNPI with 23 statements to assess the frequency aspect of nurses performing nursing actions that reflect caring behavior. A Three Component Allen and Meyer 39 s Instruments TCM to measure nurses 39 occupational commitments while nursing workload with work sampling observation techniques. The result of statistical test showed that there was a correlation between nursing workload and comfort care of caring behavior p 0,02 , relation between occupational commitment and clinical care of caring behavior p 0,01 , nursing workload observation not yet reached optimum value 72,72 . Recommendations gaven to top managers to evaluate the existing management functions, has described caring behavior as a reference in providing nursing care. A more objective workload analysis standard is needed so that the roles and functions of the Nursing were more productive."